External hard disk disconnected after recovery from prolonged sleep mode

helloI am new on this forum and hope I will not make any mistakes.On my Probook 4740s, if I go into the prolonged sleep mode, when I come out, my external hard disk (verbatim USB3 1To with 2 partitions) is disconnected and I must restart the PC.This does not happen if I go into the normal sleep mode.Thanks for your help

Hi @Karlo12333 ,
Welcome to the HP Forums!
It is a great  place to find answers and information!
For you to have the best experience in the HP forum I would like to direct your attention to the HP Forums Guide Learn How to Post and More
Unfortunately coping the partition does not work.  I don't thing you will be able to create recovery media from the copied partition on the external but if you have not yet created recovery disk you can give it a try.
If you cannot create the recovery media you will need to contact HP support to obtain a recovery kit.
Please call our technical support at 800 474 6836. If you live outside the US/Canada Region, please click the link below to get a support number for your region.
World Wide Phone Support
Good Luck!
Sparkles1
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

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