External Hard Disks Sleep after 10.8.5 update

After installing the latest Apple update to Mtn Lion, my external disks sleep and cannot be awakened via remote access. Nothing changed except the update.
It happened at work as well as on my home network.

I am on a Mac Pro 2.8 (3.1) 2008 model. 12 Gb ram and a radeon 5870. This supplemental update has been pretty horrible. I have had the following issues: messed up sleep, random wake ups, and one hard crash. I have also had the long sleep delay where the fans crank up and it takes forever to sleep...only a restart cures this, which is pretty useless. The mach file showing but that was fixed with a terminal command. Lost video chat icon on iMessage for a while but that has now mysteriously returned. The last annoying bug I have suffered with is what seems like horribly reduced audio quality out of the Apple LED 24 inch cinema display speakers. It sounds like 22kz mono both input and output.
I would rate this update a full on zero out of ten, for creating problems that never existed in 10.8.5.

Similar Messages

External hard disk disconnected after recovery from prolonged sleep mode

helloI am new on this forum and hope I will not make any mistakes.On my Probook 4740s, if I go into the prolonged sleep mode, when I come out, my external hard disk (verbatim USB3 1To with 2 partitions) is disconnected and I must restart the PC.This does not happen if I go into the normal sleep mode.Thanks for your help

Hi @Karlo12333 ,
Welcome to the HP Forums!
It is a great place to find answers and information!
For you to have the best experience in the HP forum I would like to direct your attention to the HP Forums Guide Learn How to Post and More
Unfortunately coping the partition does not work. I don't thing you will be able to create recovery media from the copied partition on the external but if you have not yet created recovery disk you can give it a try.
If you cannot create the recovery media you will need to contact HP support to obtain a recovery kit.
Please call our technical support at 800 474 6836. If you live outside the US/Canada Region, please click the link below to get a support number for your region.
World Wide Phone Support
Good Luck!
Sparkles1
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

External Hard disk unresponsive after waking from sleep

i have an external usb2 drive connected to my 15" mbp. when waking from sleep, the drive is shown as mounted by accessing it gives me the spinning beachball icon and the computer stops responding until i pull out the usb cable from the mbp. it then proceeds to give me a device removal error. the external drive draws power from the usb bus.
other than this one issue the hard drive works perfectly on both ports.

I got home from work today and was forced to hard restart AGAIN. It seems to be happening more and more often now, but maybe that is just me.
My logitech revolution mouse has never caused problems before with a g4 powerbook or g5 tower. The last thing I added was the apple wireless keyboard. I can't imagine it being the problem since it is using an apple product with an apple computer.
I read the link you sent and used Disc Utility to repair disc permissions and received the following warnings:
Repairing permissions for “Macintosh HD”
Warning: SUID file "usr/libexec/load_hdi" has been modified and will not be repaired.
Warning: SUID file "System/Library/PrivateFrameworks/DiskManagement.framework/Versions/A/Resources /DiskManagementTool" has been modified and will not be repaired.
Warning: SUID file "System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Reso urces/Locum" has been modified and will not be repaired.
Warning: SUID file "System/Library/PrivateFrameworks/Install.framework/Versions/A/Resources/runner " has been modified and will not be repaired.
Warning: SUID file "System/Library/PrivateFrameworks/Admin.framework/Versions/A/Resources/readconf ig" has been modified and will not be repaired.
Warning: SUID file "System/Library/PrivateFrameworks/Admin.framework/Versions/A/Resources/writecon fig" has been modified and will not be repaired.
Warning: SUID file "usr/libexec/authopen" has been modified and will not be repaired.
Warning: SUID file "System/Library/CoreServices/Finder.app/Contents/Resources/OwnerGroupTool" has been modified and will not be repaired.
Warning: SUID file "System/Library/CoreServices/RemoteManagement/ARDAgent.app/Contents/MacOS/ARDAg ent" has been modified and will not be repaired.
Permissions repair complete
I don't know if that has anything to do with the issue I'm having or not. Help!!!

Recovery from external hard disk

Dear Hp representative,
I have copied recovery file from recovery partition to external hard disk.
After that, I have deleted recovery partition and now I can't restore computer to factory settings.
I have tried to make new recovery media but it says that recovery partition doesn't exists although I have made new partition and copied the recovery file to it.
Please help.
Thanks
Karlo

Hi @Karlo12333 ,
Welcome to the HP Forums!
It is a great place to find answers and information!
For you to have the best experience in the HP forum I would like to direct your attention to the HP Forums Guide Learn How to Post and More
Unfortunately coping the partition does not work. I don't thing you will be able to create recovery media from the copied partition on the external but if you have not yet created recovery disk you can give it a try.
If you cannot create the recovery media you will need to contact HP support to obtain a recovery kit.
Please call our technical support at 800 474 6836. If you live outside the US/Canada Region, please click the link below to get a support number for your region.
World Wide Phone Support
Good Luck!
Sparkles1
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Problems with iPhoto after exporting library to external hard disk

Hello all,
I am using iPhoto 8 on an iBook G4. I recently attempted to back up my iPhoto library to an external hard disk. I did this by dragging the iPhoto library to the external hard disk. I did not delete the library on my own computer. Since I've done this, iPhoto has not been problematic. For instance, when I attempt to open an event on my computer, I can not see the thumbnails of all the photo's in the event - iPhoto will display each individual photo in sequence. If I want to print a picture, I have to export the entire event - I can't just drag the thumbnail to my desktop. Also, when I attempt to upload new pictures from my camera it produces an error.
Does anyone know what might be going on? I need to be able to access my photo's, so can anyone give me some advice on how to fix whatever I've done?
Any help you can give me would be much appreciated.

Gina2008
iPhoto will display each individual photo in sequence.
There's a slider lower right of the iPhoto Window - drag it left.
Why are you exporting to Print?
when I attempt to upload new pictures from my camera it produces an error.
What does the error say?
As for accessing your pics:
There are many, many ways to access your files in iPhoto:
For 10.5 users: You can use any Open / Attach / Browse dialogue. On the left there's a Media heading, your pics can be accessed there. Apple-Click for selecting multiple pics.
Uploaded with plasq's Skitch!
To upload to a site that does not have an iPhoto Export Plug-in the recommended way is to Select the Pic in the iPhoto Window and go File -> Export and export the pic to the desktop, then upload from there. After the upload you can trash the pic on the desktop. It's only a copy and your original is safe in iPhoto.
This is also true for emailing with Web-based services. If you're using Gmail you can use THIS
If you use Apple's Mail, Entourage, AOL or Eudora you can email from within iPhoto. With 10.5 you can access the Library from the New Message Window in Mail:
Uploaded with plasq's Skitch!
If you use a Cocoa-based Browser such as Safari, you can drag the pics from the iPhoto Window to the Attach window in the browser.
Or, if you want to access the files with iPhoto not running, then create a Media Browser using Automator (takes about 10 seconds) or use THIS
Other options include:
1. *Drag and Drop*: Drag a photo from the iPhoto Window to the desktop, there iPhoto will make a full-sized copy of the pic.
2. *File -> Export*: Select the files in the iPhoto Window and go File -> Export. The dialogue will give you various options, including altering the format, naming the files and changing the size. Again, producing a copy.
3. *Show File*: Right- (or Control-) Click on a pic and in the resulting dialogue choose 'Show File'. A Finder window will pop open with the file already selected.
Regards
TD

Upgraded to 10.10.3, the external hard disk keep working and spinning after I ejected successfully, and the HHD keep lights up, feel unsafe to unplug it

I tried on two macbook air, same situation.
This never happen on 10.10.2 or previous version. (The HDD light will off and it will stop running after I ejected before.)
I feel unsafe to unplug the external hard disk when its still light up and running.
I am using Macbook book air 2012 and 2013 with seagate backup plus....
Anyone have same problem? how to fix it?
or its ok to unplug the HDD while the HDD light is still on and running?
MacBook Air, OS X Yosemite (10.10.3)

I have a G-Tech external hard drive that continues to spin after I have unmounted it and if I disconnect it while it is spinning it makes a very nasty sounding clunk noise. In my case it started doing this after I enabled FileVault a couple of years ago. I have found that if I unmount it and then wait 6 minutes it will stop spinning. It is inconvenient but I only use it once a week and the clunk sound is scary enough that I put up with the wait.

Hi there, My Hard Disk space on the Mac Book is running low, I found about 105gigs in Back Ups, after I moved my ballooning Aperture Library to an external hard disk. Can you help?

Just checked on Lion - somehow I have over 100gigs in Back Ups, but much less in pictures. I moved Itunes, Aperture Libraries to my external hard Disk. Still running low on the 250 gigs space. Any tips on how I can free this are much appreciated!
Thanks!

Did you actually move / delete the data on your HDD?
When you click and drag to an external drive, it automatically copies instead of moves.
What are these backups & their location?
You could try and app similar to WhatSize.

Disk write cache corruption on an external hard disk

Recently I purchased an external hard disk, to put all of my pictures of my baby due to space limitations on my internal laptop drive. Since my Canon camera 10 megapixel pictures take up a ton of space this was occurring at an alarming rate. My intention was also to back up to DVD but never got to it. This is both a comment and a question.
Now said baby, is getting really good at pulling cords etc. He managed to do this on the external drive firewire cable. As far as i know the drive was not in the process of actually writing. However, after a few minutes and trying to re-plug the drive the OS crashed with a Grey Screen of Death hardware error that tells you that you need to push the power button..
This apparently corrupted the drive's directory. Upon reboot the drive would not mount. Since there were time machine backups on the drive too Diskwarrior was not able to reconstruct the drive in the built in memory available on the computer. Time machine stores millions of files and Diskwarrior apparently wants to keep it all in memory at once. Since my computer has 2GB you would hope that would be enough but apparently not. So that failed. Other utilities seemed to be able to find the files but not restore the directory. I also took it to the apple store they were not able to recover it.
I have to say this is extremely distressing, and hard to believe that a simple accident like this could cost the loss of thousands of pictures. I did send it to a rescue company but that was expensive but I think apple needs to do something about this situation.
On Windows there is a way to disable the write cache for external drives. This is not available for Mac OS X. This would prevent this rather common occurrence of a plug accidentally becoming disengaged when the drive is not in the process of writing. This reduces the odds but I still think apple, in order to become clearly superior, needs a better solution.
I know Apple has experimented with ZFS would this not eliminate this possibility of this kind of disaster? Is this in Snow Leopard desktop? I know they are thinking this is a business customer focused technology but clearly if it can eliminate this kind of thing then I think it is extremely useful to their non server customers. Perhaps there are other ways of dealing with this issue but ZFS is designed to deal with these issues. HFS+ is extremely fragile to disk corruption.
I know my situation is not that uncommon and this is not the first time this has happened to me with an external drive. You would think I had learned. I hate to think of how many other people have had the same thing happen to them.

Disabling a write cache would not help you with the problem you are having. Besides the write cache is on the hard drive and operates independently of the operating system. But nothing can protect you from disconnected an external drive improperly, and if the drive is in the process of being written to, and the problem comes from directory corruption, not file corruption, as in the case you have described, disabling a write cache would not have made any difference.
For the future the magic word is: Backups.
< Edited by Host >

Satellite L670 - Hard Disk Dead after 8 months only

Hi,
this morning I had to retunr my laptop due to bad hard disk problem. After 8 months, it's dead already.
The positive points are: I am still under warranty and second the toshiba software hilighted me on time, allowing me to back up my data before the crash. Tks Toshiba for this tool, very usefull.
The question is, how can a hard disk die that quick after just fews months ?
Bad luck or bad use ? I am wondering.
I wish to have a feedback from those who owns same model, L670 (windows 7), to understand if this problem is commun or if I was unluckily concerned.
Also, if there are possible solutions to avoid HD stress in the daily use ? Like for example, reduce writing on it (back up of blu-ray using AnyDvD HD ON hd, then cut&paste to external HD), or to not connect too often external hard disk to avoid electricity surcharge if any ?
In future, will I have to perform chkdsk more often ? Defrag ? If yes, at which frequency ?
This is my 3rd laptop dying, Sony VAIO = mothercard dead after 1.2 years, Fujitsu Amilo xi = explosed after 3 years, and now Toshiba HD after 8 months.
From 900EUR up to 1600EUR, I do not see a significative resistance of one of those models, Sony was the badest ever in terms of video card longevity and compatibility (games unplayable after 2 months, no driver update), keyboard "painting" was a mess with deterioration after fews months compared to Fujitsu and Toshiba (no pb). Toshiba L670 more recent, was the best in terms of game compatibility.
What to do ? Stop buying laptop or use it only fews hours a day with a PC on top ?
For time beeing I can't afford to have a PC + a laptop as I am unemployed, surviving with 10EUR/day,
time to find a job again.
Despite this situation, I managed to buy new Zelman notebook cooler for my Toshiba at around 40/50EUR, but, it didn't help apparently.
Tks for feedback about L670 duration life, and particulary HD problem + best use to protect it.
Guillaume

You're not the only one.
I bought an L670 in September last year. It was strictly for home use as replacement for a desktop PC, so it was never moved.
Just after a few weeks things started to go wrong: boot fails, programs crashing, Windows 7 crashing...
It's almost 7 months now since purchase and I'm writing this message on the very same notebook with 'Hard Disk Sentinel' running in the background, reporting more bad sectors every day. It tells me that hard disk health is now down to only 9% and that it has an estimated 14 days to live.
Since the notebook is technically still running fine, I don't think I can have the HDD replaced under warranty or am I wrong? Does the HDD have to cease working alltogether before I can have it replaced under warranty?

ITunes showing Album Covers of external hard disk i/o internal hard disk

Greetings from Malaysia again. Searched through the Discussion Group, but couldn't find anything there. Thus, hope to get your assistance on this matter.
I have some music stored in the internal hard disk of my G4 iBook. However, recently I decided to have all my music stored in an EXTERNAL hard disk, ie in addition to what's in the iBook, to sync with my iPod. Both have the artwork or album covers. The issue is when I boot up ONLY the iBook, even without the external hard disk on, iTunes (Version 8.1) is showing the Artwork/Album Covers (and list of music) of the EXTERNAL hard disk instead of what's in the iBook. I've even tried the "Option key/Choose Library", but to no avail. I've even tried changing the location, after starting up iTunes in the Preference settings, but still the same story.
Is there any way to have iTunes reflect the correct Artwork/Album Covers (and list of music) when I have the external hard disk connected, as well as otherwise?
Thanks in advance for your help.
Regards.

Moved the existing library. Created a new one, and moved all the songs to the new library. Subsequently, when using the "Option" key to select the library, it ended up as what I wanted, ie iTunes showing the album covers for the songs/album in the respective library - ie external hard disk, and internal in the notebook.

External hard disk not recognized by time machine

I have an external backup disk, Passport, that is no longer recognized by time machine or my computer. I used it a couple of weeks ago to restore my wife's MacBook. Hers is an older model and uses Lion. Since then my MacBook Pro--mavericks will not mount the external hard disk.
OKAY==after leaving the Passport on for a couple of hours it now is mounted. Don't know what happened, but it is now working.
CANCEL problems

I see it's now working but make sure you are running the latest version of WD software.
http://community.wd.com/t5/News-Announcements/New-Release-WD-SmartWare-Version-1 -3-6-for-Mac-10-5-10-9-11-25/td-p/628441

I am unable to copy files from my macbook pro to my external hard disk.

I am unable to copy files from my macbook pro to my external hard disk. I tried to copy a movie 800mb in size to my EDD and it shows the loading box and it says zero kb loaded out of 800mb and sometimes it loads a a few kb of the file, then after a while it ejects my hard disk and gives a message saying you should have ejected it properly. and it sometimes gives this message
"The Finder can’t complete the operation because some data in “....” can’t be read or written.
(Error code -36)".
This happens with a range of files if they are more than a few mb in size, so I am pretty sure its not the file problem. It also occurs sometimes when i try to copy from my EDD to my mac.
I have tried everything. I formatted my EDD to MS-DOS (FAT) format because i need to use it with mac and windows. I tried resetting The SMC and the PRAM and NVRAM. I tried verify and disk repair on disk utility. But the same thing happens over again and it is really frustrating. The problem doesnt happen with my PC.
My EDD is an Apollo 320GB hard drive from Imation.
Also are there any particular EDD brands that may not have this issue with MACs and can be used on mac and PC?
Thanks in advance!

Hey guys,
So this is follow up from my debarkle with the EDD. I found out my problem with copying files from Mac to EDD and vice versa was a result of a not so good EDD ( i had an apollo hard drive from imation) that was not very compatible with macs. So i did my research and found out that the best hard drives were Western Digital and Seagate. I bought the newest western digital EDD 1TB and formated it to FAT32 and guess what...no problems so far. The only problem is that FAT32 format doesn't copy files larger than about 4 gigs so i couldnt copy a movie from my brothers computer onto my EDD that was 1080p. You could probably resolve that by partitioning a small part of your hard drive in ExFAT? but yeah, hopefully that helped guys.
Aaisha

Hi there! yesterday I installed Mavericks on my Macbook. Since then, it doesn't mount my external hard disk drive anymore, which he did a week ago (without the update). Is there anyone out there who knows a solution?

Hi there! Yesterday, I installed Mavericks on my Macbook. Since then, it doesn't recognize my external hard disk drive anymore (at least not on the desktop. In Germany they call it "it doens't mount it". I don't know if it's the same expression in english?)
I just used it a week ago, before I did the update and it worked perfectly fine.
Is there anyone out there who knows a solution for this problem? I've been googleing for hours now and can't find any answer.
Thank you!!!

Please read this whole message before doing anything.
This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
The purpose of the test is to determine whether the problem is caused by third-party software that loads automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you turn on the computer, and again when you log in.
Note: If FileVault is enabled, or if a firmware password is set, or if the startup volume is a Fusion Drive or a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.
The login screen appears even if you usually login automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem?
After testing, restart as usual (not in safe mode) and verify that you still have the problem. Post the results of the test.

External Hard Disk not showing up on Finder

Hi
My HP Pocket Media Drive (USB), when plugged into my MacBook, does not show up on the Finder, even though it shows up on System Profiler. It only shows up on Disk Utility in certain occasions (such as after shutting down and starting up again). I have checked my Finder preferences, that external hard drives are shown on desktop.
I have tried resetting my PRAM and SMC too, but I still can't access the hard disk.
Any help will be appreciated.

Ian Sen wrote:
I get the following message in a window:
“connecting to server: resolving alias to… (my itunes folder on the external disk).”
On the chance that your Mac has a phantom folder in its Volumes folder, with that external drive not mounted, invoke the Finder menu option Go > Go to Folder. Enter "/Volumes" (without the quotes) in the field and click "Go". In the resulting window if you see anything with a name that resembles your external drive, trash it.
Anyone know how I can have the external hard disk automatically mount onto my desktop (and thereby bypass the need for several click-thru’s via the finder window)?
Once you're able to mount that external drive, open the Accounts panel of System Preferences and click on the lock in the corner to authenticate if needed. Select your account on the left, then the "Login Items" tab. Drag the mounted disk icon into the window then close System Preferences. That disk should now mount when you log in. A Finder window will open, but you can close that manually. If that bothers you sufficiently, if you search these discussion groups you may be able to find threads that discuss how to work around that.

How to move all or partial data from Mac to an external hard disk?

Hei,
I need to learn how to move the movies/projects/events from mac hard drive to another external hard drive.
So basically, I have always imported all events from my video camera (the original clips) to iMovie located in my MacBook Pro hard drive. But after videoing for one year, the hard disc is starting to get full, and I cannot continue using only the laptop's hard drive.
So I would like to move part OR all of my iMovie related stuff to another external disk drive (connected with USB wire). How do I do that? Is it possible to have some events located in Mac's own hard drive, and some clips/projects in the external hard disk? How to arrange all this?
I know that "projects" are linked to the original event clips, so if I would be able to export some part of my iMovie data to the external hard drive, I should export both, for example, everything from the same year (the events) which is linked to the projects that are using those data.
Any tips would be greatly appreciated.

ok First with IM9, you can easily move stuff around. Here are some lessons learned from my experience managing projects across 6 different drives.
1. All Drives must be formatted macos extended journaled
2. The large terabyte drives are great for long term storage of events
3. When you are working on a project, if possible, try to move the clips the current clips you will need to your internal hard drive. This is only necessary if you care about any time machine back ups.
4. I have also worked on project straight from the external drives. I also use portable drives such as WD passports. These are small 500 gig drives that can travel with you. I have three of those. LOVE THEM.
5. One way to move projects and clips and keep things organized is to move the project using command drag. It will ask, do you want to move just the project or project and clips. Then voila all clips and project are then moved to that drive!
6. REMEMBER...MOVE WITHIN IMOVIE using COMMAND Drag. NEVER EVER USE THE FINDER. This is for both projects and events. Using the Command Key will ensure the projects are moved and not just copied!
7. Last but not least, if you have changed the dates of events using change date function in imovie....For some reason, there is a bug. It inconsistently will change the date. Don't know why and have reported the issue, but it is still not fixed!
But its still a great little app!

External Hard Disks Sleep after 10.8.5 update

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