External hard drive and startup drive are not showing on desktop

Hi, I just brought my macbook pro home from the apple store after having the hard drive replaced. It is not recognizing my Drobo in order to do a time machine backup. The Drobo was functioning perfectly well when I brought the computer in, so I can't imagine there's a problem with that. As well, my startup drive does not show on my desktop. Help please! I need my machine working for a presentation tomorrow. Many thanks.

If the drobo is powered on,
the cables are in completely (did you check it?)
drobo has power and is running
and you checked "show external drives on the desktop" in finder settings,
and the drobo is not shown there:
the status of the drobo is not choisen correct (it works as a raid x instead of raid y)
or one or more harddrive(s) inside is/are mad.

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External hard drive and startup drive are not showing on desktop

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