External Hard Drive doesn't appear in Airport Utility

When the USB is plugged directly in the Mac, I can see and access it.  But when I connect the external hard drive to the Extreme, I can't see it. The Airport Extreme says a disk needs repair, but I'm not sure how to repair it.

Insure that the disk is formatted correctly to work with the AirPort Extreme in Mac OS Extended (Journaled). If the drive is currently formatted in a Windows format of NTFS or exFAT, the AirPort Extreme cannot read these formats.
In addition, it is often necessary to use a powered USB hub with a drive at the AirPort Extreme....even if your drive has its own power supply....because the port on the AirPort Extreme is under powered.
If your drive is already formatted in Mac OS Extended (Journaled) and you have also tried a powered USB hub, I am out of ideas.
You might want to take the AirPort Extreme to an Apple store or Apple servicer....if you have one in your area....to let them check the USB port on the AirPort Extreme for proper operation.

Similar Messages

  • My external hard drive doesn't appear in disk utility

    I've been using a western digital my book (500gb) external hard drive connected to my Airport Extreme for TIme Machine Backups.  For no apparent reason, it stopped backing up a few days ago.  I've plugged the drive directly into my MBP, and it doesn't appear in system profiler or disk utility.  Any ideas how to get the MBP to mount the drive?

    matthewfromlincoln wrote:
    I've been using a western digital my book (500gb) external hard drive connected to my Airport Extreme for TIme Machine Backups.
    I hate to have to tell you this, but backing-up that way is unreliable, and not supported by Apple.  See  Using Time Machine with an Airport Extreme Air Disk.
    But, as ds store says, the disk is likely dead. 

  • HT3275 When I press "select backup location" in the Time Machine section of System Preferences, my external hard drive doesn't appear as an option.  How do I change this?

    When I press "select backup location" in the Time Machine section of System Preferences, my external hard drive doesn't appear as an option.  How do I change this?  My external hard drive is a FreeAgent GoFlex Drive.

    Hi, what Format is the external Drive?
    They usually come PC Formatted for Fat32/MSdos, or NTFS... is there anything on it now?
    How to format your disks...
    http://www.kenstone.net/fcp_homepage/partitioning_tiger.html
    (To Install OSX on an IntelMac the Drive it needs the GUID Partitioning scheme mentioned at the bottom.)
    Thanks to Pondini, Formatting,  Partitioning, Verifying,  and  Repairing  Disks...
    http://Pondini.org/OSX/DU.html

  • External Hard Drive Doesn't Appear and Makes a Beeping Sound

    I have a Mobile XXS external hard drive from Freecom (approx 460 GB) that works fine on my father's G3 iBook, but when I plug it into my G4 Aluminum Powerbook (OS 10.5) it runs, but doesn't appear on the desktop. It also makes a continuous beeping sound. I want to back up all my music projects. As far as I know the USB ports work because I'm able to use my iPod. This isn't an Apple product but the Freecom website doesn't have a very active forum. I was wondering if anyone had any experience with something like this. I appreciate any help.

    It sounds like a USB-only hard drive, and the Powerbook G4 is notorious for not providing enough power for many external USB drives.
    The usual suggestions are:
    -Try a double (Y-style) USB cable to draw power from two ports for the drive
    -Add a mains power adapter to the drive, if possible
    -Try using the drive through a powered USB hub
    Firewire drives don't seem to suffer from this problem.

  • External hard drive doesn't appear in /dev/sd*

    My 7 month old external hard drive (http://www.newegg.com/Product/Product.a … 6822136471) doesn't seem to work anymore. It doesn't appear in /dev/sd* nor 'sudo lsusb'. It used to work fine. I've tried multiple usb ports, multiple computers, and multiple OS (linux and windows). Any ideas what I could try next? Are there any tools to diagnose the problem further?
    My last resort options are
    1) take the drive apart and plug it into a desktop computer (probably invalidates warranty)
    2) pay for data recovery (it's a personal hard drive. i'm not sure if this is overkill or expensive)
    Any advice?

    Using a data recovery service might get a little expensive, it all depends on how important the data is and how much it will cost you to generate it again or replace it.
    If the recovery job is simple as in just taking the disk out of the enclosure and copying the data to another disk then I guess it might not be too expensive. Some data recovery companies do provide a (free?) quote on how much it will cost you and others even state how much the more common data recovery tasks cost. If the data recovery company has an agreement with the disk manufacturer then the warranty will not be void and you can claim it and get a new disk.
    If you plan to do it yourself be ready to make a full disk image and then copy your data out of the image (look into ddrescue and sparse disk images, works wonder if the disk is not too full), you don't know the cause of the controller failure and it might be that the hard disk is not in good shape too and will only live long enough to reliably extract all the data or do a full disk image a couple of times.

  • External Hard Drive Doesn't Appear on Desktop / Won't Mount

    I have an external hard drive that is used as a server for 3 computers . . . it is hidden from the Desktop.
    The "home" computer is running 10.8.5, and the others (which also have the hard drive hidden) run 10.9.5 & 10.10.1.
    I can access the drive by going to Go > Recent Folders, and also from aliases to the drive I already have on my Desktop.
    The drive shows up on Disk Utility, and was fine when I verified the disk.
    I also reset the SMC and PRAM, with no affect on the hidden folder.
    The Thunderbolt connectors and Firewire 800 converters all seem to be in working order.
    I've seen some fixes out there for the same problem with users running OS X 10.9.3. They've used a Terminal command to reveal the hidden files. Am not sure if the code for 10.9.3 will work for my 10.8.5.
    Someone, please help!

    upgrade to latest system, that computer will accept, then try again

  • WD external hard drive doesn't appear on my Desktop or in Finder

    Hi, 
    I have a Western Digital hard drive connected to my iMac (Intel).  When I first intstalled it, it worked fine.  Then it began to intermittently exit my desktop, generating the message This Device Was Not Properly Disconnected.  If I restarted my computer it would usually return.  However now I can't get it to appear on my Desktop at all. 
    I ran a WD Smartware check of the hard drive which indicated that it is fine.  It powers on, the small white light is on, and I can hear and see that it is on.  I also tried different data and power cables and ran Disk Utility, which said the WD drive was fine.  The hard drive is connected directly to the computer, and to the wall socket, no buses, etc.  I tried to download some pictures from my camera and got the error message Camera Window Does Not Recognize Hard Drive.  Finally I tried connecting it to my laptop.  The hard drive appears perfectly on the laptop and all my info, photos, backups etc, are there.
    According to the WD website, if these are the results of the various trials, the problem is with a driver within my Mac OS.  The WD drive doesn't have a driver of its own, it uses one that is built into the Mac OS, which WD says must have become corrupted. 
    I have no idea how to correct this!  Does anyone have an idea??  WD says they don't know, only Apple will know.
    I have two other older WD hard drives connected to my Mac as well and they work fine.  They are different models though. 
    Thanks for any help!

    Well now the two other WD hard drives are beginning to act the same way...

  • External Hard Drive doesn't appear!

    Hey guys,
    Wondered if you could help me out with this problem.
    I have a Maxtor One Touch III drive and when I plug it in it doesn't appear on the screen. I go to disk utility and can't find it there either.
    However, when I plug it into other computers - mac, p.c. etc it shows up.
    Initially it did work for me but then mysteriously this problem surfaced..
    I've called Seagate/Maxtor and still no luck...
    Any idea of what I can try?
    Duane Gibson

    One option is to connect it through a powered USB hub. The additional power the drive will get from the hub may make all the difference.

  • External hard drive connected to my airport extreme will no longer open, when navigating to it in Finder, the Finder window quits and reopens, cannot access hard drive, it is visible in airport utility, since the problem began I have updated firmware

    External hard drive connected to my airport extreme will no longer open, when navigating to it in Finder, the Finder window quits and reopens, cannot access hard drive, it is visible in airport utility, since the problem began I have updated firmware on Extreme as well as both of my Airport Expresses. Hard drive is USB connected to Extreme.

    Reboot the USB drive.. assuming it is powered.. or unplug and replug a self-powered drive.. (you should not use self-powered drives on AE before the latest model.. always use a powered hub).
    Does the drive now appear in finder..
    If not reboot both drive and the AE.. it should now appear.
    If it doesn't work with direct connection try a powered hub.. that can help.

  • External hard drive is not working on airport time capsule even after 7.7.2 firmware update.

    External hard drive is not working on airport time capsule even after 7.7.2 firmware update.
    I have the latest Airpor Time capsule 2gb. I specifically bought it so that I could have an external hardrive set up to wirelessly house my itunes library and movies. When i connect the drive, all i get is that the disk needs to be repaired.
    the drive can works fine when connected to the macbook pro and I have run the verify and repair features in disk utility. I have also reset the airport timecapsule as well following these changes and still no change.
    The 7.7.2 update says that it addressed the usb issue of not showing the drives but there are still problems as I cannot get it to appear.
    Please help.
    Thanks

    How is the hard drive formatted?
    Have you tried using a powered USB hub with the drive when it is connected to the Time Capsule?
    (The USB port on the Time Capsule is borderline as far as power is concerned....you may need to use a powered hub.....even if the hard drive has its own power supply)
    If the drive is formatted correctly....and....it has ample power, it will "show up" when you open AirPort Utility, click Edit, then click the Disks tab at the top of the next window.
    In the example below, my Time Capsule drive is named "Backups" and another drive named "WD Drive" is connected to the USB port on the Time Capsule.
    You should see the name of your Time Capsule drive (named "Data" unless you have changed the name) and the name of the USB drive if you perform the same check.
    What do you see?

  • External Hard Drive Doesn't Mount on Desktop through FireWire 400

    I have an external hard drive that mounts on the desktop when connecting to my iMac via USB, but it fails to appear on the desktop when connecting via FireWire 400. It was glitchy in Tiger as well, and had problems since installing Leopard. I was able to get it to work once, after using Leopard Cache Cleaner (a 3rd party program), disconnecting the hard drive, and unplugging the iMac. I moved my computer this week, and had to unplug it and when I powered it back up, the hard drive doesn't appear on the desktop again through FireWire 400 (still works fine with USB). It also doesn't appear in Disk Utility through FireWire.
    What good are FireWire if they fail to recognize a hard drive so often?!

    upgrade to latest system, that computer will accept, then try again

  • I have a MacBook Pro, 10.10.2 Yosemite. My external hard drive no longer appears on my screen or in Time Machine

    I have a MacBook Pro, 10.10.2 Yosemite. My external hard drive no longer appears on my screen or in Time Machine. I have gone into Disc Utility to repair disc, and get the message: Error: Partition map check failed because no slices were found. I was trying to follow Melophage's instructions by going into "Terminal" and entering  "diskutil list; diskutil cs list; mount"  and "diskutil info disk2."  Then I entered the command "sudo got show disk1."   I am sure I have made the problem worse. Can you give me some help?  Thank you. blelambert
    Last login: Wed Mar 11 19:23:03 on ttys000
    ~ belambert$ diskutil list
    /dev/disk0
       #:                       TYPE NAME                    SIZE       IDENTIFIER
       0:      GUID_partition_scheme                        *251.0 GB   disk0
       1:                        EFI EFI                     209.7 MB   disk0s1
       2:          Apple_CoreStorage                         250.1 GB   disk0s2
       3:                 Apple_Boot Recovery HD             650.0 MB   disk0s3
    /dev/disk1
       #:                       TYPE NAME                    SIZE       IDENTIFIER
       0:                  Apple_HFS Macintosh HD           *249.8 GB   disk1
                                     Logical Volume on disk0s2
                                     7A998EAE-68FB-4BAC-BF40-7A31D2806B2C
                                     Unlocked Encrypted
    /dev/disk2
       #:                       TYPE NAME                    SIZE       IDENTIFIER
       0:      GUID_partition_scheme                        *2.0 TB     disk2
       1:         Microsoft Reserved                         134.2 MB   disk2s1
    ~ belambert$ diskutil cs list
    CoreStorage logical volume groups (1 found)
    |
    +-- Logical Volume Group 883A56F4-5559-4872-A8DA-960F99655B63
        =========================================================
        Name:         Macintosh HD
      Status:       Online
        Size:         250140434432 B (250.1 GB)
        Free Space:   8921088 B (8.9 MB)
        |
        +-< Physical Volume 7EDAFA20-FF9A-45FB-BA44-6526BB46C381
        |   ----------------------------------------------------
        |   Index:    0
        |   Disk:     disk0s2
        |   Status:   Online
        |   Size:     250140434432 B (250.1 GB)
        |
        +-> Logical Volume Family B47B0B40-CBF2-4D02-BFEF-182061AC6F8E
            Encryption Status:       Unlocked
            Encryption Type:         AES-XTS
            Conversion Status:       Complete
            Conversion Direction:    -none-
            Has Encrypted Extents:   Yes
            Fully Secure:            Yes
            Passphrase Required:     Yes
            |
            +-> Logical Volume 7A998EAE-68FB-4BAC-BF40-7A31D2806B2C
                Disk:                  disk1
                Status:                Online
                Size (Total):          249779191808 B (249.8 GB)
                Conversion Progress:   -none-
                Revertible:            Yes (unlock and decryption required)
                LV Name:               Macintosh HD
                Volume Name:           Macintosh HD
                Content Hint:          Apple_HFS
    ~ belambert$ mount
    /dev/disk1 on / (hfs, local, journaled)
    devfs on /dev (devfs, local, nobrowse)
    map -hosts on /net (autofs, nosuid, automounted, nobrowse)
    map auto_home on /home (autofs, automounted, nobrowse)
    localhost:/vB3z604U-dvSpES6320fHq on /Volumes/MobileBackups (mtmfs, nosuid, read-only, nobrowse)
    ~ belambert$ diskutil info disk2
       Device Identifier:        disk2
       Device Node:              /dev/disk2
       Part of Whole:            disk2
       Device / Media Name:      WD My Book 111A Media
      File System:              None
       Content (IOContent):      GUID_partition_scheme
       OS Can Be Installed:      No
       Media Type:               Generic
       Protocol:                 USB
       SMART Status:             Not Supported
       Total Size:               2.0 TB (2000365289472 Bytes) (exactly 3906963456 512-Byte-Units)
       Volume Free Space:        Not applicable (no file system)
       Device Block Size:        512 Bytes
       Read-Only Media:          No
       Read-Only Volume:         Not applicable (no file system)
       Ejectable:                Yes
      File System:              None
       Content (IOContent):      GUID_partition_scheme
       OS Can Be Installed:      No
       Media Type:               Generic
       Protocol:                 USB
       SMART Status:             Not Supported
       Total Size:               2.0 TB (2000365289472 Bytes) (exactly 3906963456 512-Byte-Units)
       Volume Free Space:        Not applicable (no file system)
       Device Block Size:        512 Bytes
       Read-Only Media:          No
       Read-Only Volume:         Not applicable (no file system)
       Ejectable:                Yes
    belambert  ttys000                   Wed Mar 11 17:34 - 17:39  (00:05)
    belambert  ttys000                   Wed Mar 11 17:33 - 17:34  (00:00)
    wtmp begins Sun Mar  8 14:40
    ~ belambert$ ~ belambert$ diskutil list
    -bash: :~: command not found
    ~ belambert$ /dev/disk0
    -bash: /dev/disk0: Permission denied
    :~ belambert$    #:                       TYPE NAME                    SIZE       IDENTIFIER
    ~ belambert$    0:      GUID_partition_scheme                        *251.0 GB   disk0
    -bash: 0:: command not found
    :~ belambert$    1:                        EFI EFI                     209.7 MB   disk0s1
    -bash: 1:: command not found
    ~ belambert$    2:          Apple_CoreStorage                         250.1 GB   disk0s2
    -bash: 2:: command not found
    ~ belambert$    3:                 Apple_Boot Recovery HD             650.0 MB   disk0s3
    -bash: /dev/disk1: Permission denied
    ~ belambert$    #:                       TYPE NAME                    SIZE       IDENTIFIER
    ~ belambert$    0:                  Apple_HFS Macintosh HD           *249.8 GB   disk1
    -bash: 0:: command not found
    ~ belambert$                                  Logical Volume on disk0s2
    -bash: Logical: command not found
    ~ belambert$                                  7A998EAE-68FB-4BAC-BF40-7A31D2806B2C
    -bash: 7A998EAE-68FB-4BAC-BF40-7A31D2806B2C: command not found
    ~ belambert$                                  Unlocked Encrypted
    -bash: Unlocked: command not found
    :~ belambert$ /dev/disk2
    -bash: /dev/disk2: Permission denied
    ~ belambert$    #:                       TYPE NAME                    SIZE       IDENTIFIER
    :~ belambert$    0:      GUID_partition_scheme                        *2.0 TB     disk2
    -bash: 0:: command not found
    ~ belambert$    1:         Microsoft Reserved                         134.2 MB   disk2s1
    -bash: 1:: command not found
    ~ belambert$ ~ belambert$ diskutil cs list
    -bash: ~: command not found
    ~ belambert$ CoreStorage logical volume groups (1 found)
    -bash: syntax error near unexpected token `('
    ~ belambert$ |
    -bash: syntax error near unexpected token `|'
    ~ belambert$ +-- Logical Volume Group 883A56F4-5559-4872-A8DA-960F99655B63
    -bash: +--: command not found
    ~ belambert$     =========================================================
    -bash: =========================================================: command not found
    ~ belambert$     Name:         Macintosh HD
    -bash: Name:: command not found
    ~ belambert$
    -bash: 3:: command not found
    ~ belambert$ /dev/disk1
       Whole:                    Yes
       Internal:                 No
       OS 9 Drivers:             No
       Low Level Format:         Not supported
    :~ belambert$ Last login: Wed Mar 11 19:23:03 on ttys000
    ~ belambert$ diskutil list
       Whole:                    Yes
       Internal:                 No
       OS 9 Drivers:             No
       Low Level Format:         Not supported
    ~ belambert$ Last login: Wed Mar 11 19:23:03 on ttys000
    ~ belambert$ diskutil list
       Volume Name:              Not applicable (no file system)
       Mounted:                  Not applicable (no file system)

    racergirl,
    have you tried resetting your MacBook Pro’s System Management Controller, to see if that makes a difference with the heat?

  • My external hard drive doesn't show up in finder, is it dead?

    My external hard drive doesn't show up in finder.Time machine can't find it. Does this mean my external hard drive is dead?
    I borrowed a friends and switched mine with hers. My acted the same way in her macbook. I switched the cords on the external drives, no change.
    Also, Is there a way to retrieve the information from my sick external hard drive? Thanks for your help.

    If the Disk Utility sees it, you might be able to repair it or recover the data on it with a product such as DiskWarrior or Data Rescue.
    If the Disk Utility doesn't see it, contact professional support.
    (64290)

  • LR 5 my external hard drive no longer appears as a hard drive but as a folder under "Volumes"

    I am running LR 5 on a MacBook pro and my external hard drive no longer appears as a hard drive but as a folder under "Volumes". will this affect my ability to search and store in this external hard drive?  How can I get it back to normal?

    I just started having the same problem, oddly enough with a LaCie 500GB D2 Quadra external. Had it connected via FW800 then suddenly it won't appear in the Finder.
    It shows up as an "Unknown Device" in the System Profiler under the FireWire Bus.
    I do need the data on it so which solution is easier?
    Replace the housing? Or am I better off calling LaCie and using the warrenty?
    Thanks,
    Shannon

  • I have an 2tb time capsule 802.11n Wi-Fi base station can I use this as an external hard drive and use a new airport extreme  802.11ac Wi-Fi for my wifi?

    I have an 2tb time capsule 802.11n Wi-Fi base station can I use this as an external hard drive and use a new airport extreme  802.11ac Wi-Fi for my wifi?

    You can use the 2 TB Time Capsule as a network drive. That means that it must connect to one of the Ethernet LAN <--> ports on the new AirPort Extreme, or connect to the network using wireless.

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