External hard drive failure. please help

I am on tiger 10.4.10 and my external 500 gb buffalo hard drive is NOT mounting in os x. When I go to disk utility it tells me I have no files. I verify disk says its ok.
what can I do to get my files back?

Which computer? If the HD is FireWire, see http://docs.info.apple.com/article.html?artnum=88338
http://www.macfixit.com/article.php?story=20041221081432908

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