EXTERNAL HARD DRIVE ISSUES WITH MACBOOK PRO 13"

My new macbook pro 13" is unable to read my new Toshiba Canvio 3.0 plus 1 TB hard drive.  I have the new OS Lion that came with the computer.  The computer is up to date.  I am not sure what is causing this issue.  Is this problem caused by a software issues or is my new Macbook deffective.  Please some one help me or give me some advice.  I am thinking about turning my MacBook in for a new one. 
Clem

Did you format the external drive for use with OS X?
Open Disk Utility. Does Disk utility see the connected drive?
Format it to "Mac OS Extended (Journaled).

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