External hard drive keeps shutting down while trying to capture footage

I keep losing footage because my lacie hardrive has started dissconnecting itself while i'm in capture mode.
when i try to reconnect it won't allow me to open the project i'm working on.
i have never had a problem with the external drive before, i have checked my settings in FCE and they show the external drive as my scratch disc.
i have recently upgrade to quicktime pro 7....is there a compatibility issue?
anyone have any ideas?
thank you!

Is it unmounting from the computer? Was it correctly erased and reformatted when you first got it? It sounds as if the drive may be failing, or the cable is bad, or the enclosure has a problem. The bridge chip may be failing, which is not uncommon, though once they're gone they're gone and don't come back without removing the drive form the case.

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Why does my external hard drive LACIE shut down on its own

I have an LACIE 500G external hard drive connected to my iMAC via USB which has recently (a couple of weeks) started to shut down by itself. This does not happen when I use it on a PC. What's the problem and how can I solve it?

Go to: Apple > System Preferences > Energy Saver and check to make sure that the box for "Put hard disks to sleep when possible" is unchecked.

I downloaded some videos to Premier Elements 13 from external hard drive but now the external hard drive is damaged. I tried to open the videos on the organizer which it shows the video but with a yellow ? and says missing file. Is there anyway I can open

I downloaded some videos to Premier Elements 13 from an external hard drive but now the external hard drive is damaged. While setting up my new MAC the external hard drive was dropped and I have been told by an outside source they could not retrieve the files. It had 4 years of photos and videos on it. I remembered that I had downloaded some of the videos from the external hard drive (before it was broke) to Adobe Organizer 13 when I installed the Adobe 13 on my MACOS X 10.9.5. I tried to open the videos on the organizer which it shows the video but with a yellow ? and says missing file. Is there anyway I can open these videos?
Any input is greatly appreciated!! I am sick over losing the videos and had a little hope on Adobe Organizer until I was unable to open them. I am thinking it is due to my external hard drive not being plugged in. I thought when I transferred from the external hard drive to Adobe 13 that it would be there without the external hard drive needing to be attached but maybe I did something wrong.
Thanks again for any help!!!!

jnrmendonca
It had 4 years of photos and videos on it.
To what did your camera record those photos and videos - camera's internal memory, inserted memory card, other?
Any remote chance that the latter may still exist for you to use to download the camera files to your new external hard drive?
ATR

How do I transfer iphoto library to external hard drive keeping events intact?

Had a one to one session but forgot how to do this. I would like to transfer my iphoto library to an external hard drive keeping the folders and events intact. I figured out how to send all my photos to the hard drive but they all transfer in single images, if that makes sense, and then i have to go thru all of the 15,000 images by hand and sort them into folders. Ahhhhhhh!
When they showed me how to do this at apple I am able to open my external hard drive and see a folder labled 'iphotolibrary" and I am able to click it open and then all my events show up just like in iphoto library.
Also does your iphoto library "Trash" take up space on your HD? Forgve me if thats a dumb question but I am kind of a computer "dummy".
thanks so much. My hard drive has VERY little space left on it so I need to transfer ASAP.

I just posted this to another topic, but it applies here as well. Hopefully there's no prohibition on cross-posting on this board, my apologies to all if there is:
"I haven't read the whole thread, so someone could have already mentioned this, but I did the same thing, move my music library to an external drive. The Help articles are helpful, but only up to a point. When that didn't work, I called up AppleCare support up, and they took me through all the standard steps, and got stumped at the same point I did. Finally she suggested trying something, and that ended up doing the trick. So here in brief is what you do:
1) Copy over your "iTunes Music" folder to the external hard drive
2) Go into Advanced preferences to have iTunes look for the "iTunes Music" folder in the new location. If you're like me, your music won't appear in the Library.
3) In iTunes, go to the Library window (which is probably blank), then in a Finder window, find the icon for the "iTunes Music" folder in the new location. Drag that icon onto the Library window.
You should now see a progress window pop up showing all the songs that it's populating the Library window with."
20" Intel iMac 14" iBook G4, 233 MHz Beige G3 Mac OS X (10.4.5)

My iphoto keeps shutting down while I'm typing a caption. Is there some way to avoid this?

My iphoto keeps shutting down while I'm typing a caption. Is there a way to stop that?

As a Test:
Hold down the option (or alt) key and launch iPhoto. From the resulting menu select 'Create Library'
Import a few pics into this new, blank library. Is the Problem repeated there?
What version of iPhoto?
Regards
TD

My computer keeps shutting down while in use and when I reboot, the date comes up December 31, 2000

my computer keeps shutting down while in use and when I reboot, the date comes up December 31, 2000. Also, i have to re-sign in on my airport as well. Not sure what is happening??

Also, Safari keeps popping up saying facebook and other sites certificates cannot be verified, this has never happened before.

Ipad will not start up, keeps shutting down and trying to restart, computer will not recognize device to restore.

ipad will not start up, keeps shutting down and trying to restart, but never gets past the apple logo. The computer will not recognize it as a device that is connected to try and restore.

Frozen or unresponsive iPad
Resolve these most common issues:
    •    Display remains black or blank
    •    Touch screen not responding
    •    Application unexpectedly closes or freezes
http://www.apple.com/support/ipad/assistant/ipad/
iPad Frozen, not responding, how to fix
http://appletoolbox.com/2012/07/ipad-frozen-not-responding-how-to-fix/
iPad Frozen? How to Force Quit an App, Reset or Restart Your iPad
http://ipadacademy.com/2010/11/ipad-frozen-how-to-force-quit-an-app-reset-or-res tart-your-ipad
Black or Blank Screen on iPad or iPhone
http://appletoolbox.com/2012/10/black-or-blank-screen-on-ipad-or-iphone/
What to Do When Your iPad Won't Turn On
http://ipad.about.com/od/iPad_Troubleshooting/ss/What-To-Do-When-Your-Ipad-Wo-No t-Turn-On.htm
iOS: Not responding or does not turn on
http://support.apple.com/kb/TS3281
Home button not working or unresponsive, fix
http://appletoolbox.com/2013/04/home-button-not-working-or-unresponsive-fix/
Fixing an iPad Home Button
http://tinyurl.com/om6rd6u
iPad: Basic troubleshooting
http://support.apple.com/kb/TS3274
 Cheers, Tom

3 different external hard drives keep disconnecting every day -HELP

I have 3 external hard drives on my 2.7GHz Core i5 iMac. It's got 16 gigs of memory. One external drive is in a basic external case and 2 are exposed on my desk using an Adapter Converter Cable. I've never had this kind of problem with these hookups in the past. And it's completely random. They work for a day or 2 at most and then suddenly when I wake the machine 1-2 or all 3 have dropped out and I have to unplug and restart the drive. The internal drive has never done this - it has 2 partitions. It rarely happens WHEN I'm actually using the machine and it's never happened when the computer was reading or writing to the drive and caused any corruption that I know of.
It started when I first hooked them up right after I got the iMac and has been the same every day since. I can't remember if it happened with SnowLeopard or if it started when I installed Lion a day or two after I got the machine. I have not tried booting into Leopard to test that.
2 of the drives came from my old G5 and one is new - all Seagate
1T
1.5T
and 2T
Thank you for any help with this,
Jay

Jay,
No where did you mention how the EHD's are connected. Is it USB, Firewire, FW800 and if so are they connected directly to the back of the computer or via a hub. If they're USB are they bus powered or powered with external power? You need to be specific so we can begin helping.
If they're USB drives with external power and are connected directly to the back of the computer then try doing a SMC reset 2-3X.
SMC RESET
Shut down the computer.
Unplug the computer's power cord and all peripherals.
Press and hold the power button for 5 seconds.
Release the power button.
Attach the computers power cable.
Press the power button to turn on the computer.

My WD elements external hard drive has slowed down so much since upgrading - PLEASE HELP ME!!!

I am in external hard drive **** - someone please help!
I use my external hard drive as my music drive, and since upgrading to mountain lion something has gone wrong, and I have no idea what.
Basically it is incredibly slow at everything - appearing in finder, showing its contents, and copying from or to it. This is a problem that has only happened since my upgrade. I have tried to verify and repair it, but each time this happens it simply tells me every thing is OK! The only message I get is
'Updating boot support partitions as required.'
But this happens each time! I have no idea what this means (i am happy in my ignorance about computers most of the time)
I dont think that there is a problem with my hard drive, because I have seen the speed of my USB memory stick reduce in this time too, and if I leave it connected for long enough, it eventually finds all my files and folders and I can use them just fine. Its as if my USB ports speeds have all degraded very fast, for no particular reason. It has to be something to do with mountain lion...
Anyway, any ideas guys and gals? Please help me!

Basically I thought that mackeeper would keep everything nice and clean...
That's what the con-artist developer wants you to think, and it's the exact opposite of the truth.
How to maintain a Mac
1. Make redundant backups, keeping at least one off site at all times. One backup is not enough. Don’t back up your backups; make them independent of each other. Don’t rely completely on any single backup method, such as Time Machine. If you get an indication that a backup has failed, don't ignore it.
2. Keep your software up to date. In the Software Update preference pane, you can configure automatic notifications of updates to OS X and other Mac App Store products. Some third-party applications from other sources have a similar feature, if you don’t mind letting them phone home. Otherwise you have to check yourself on a regular basis. This is especially important for complex software that modifies the operating system, such as device drivers. Before installing any Apple update, you must check that all such modifications that you use are compatible.
3. Don't install crapware, such as “themes,” "haxies," “add-ons,” “toolbars,” “enhancers," “optimizers,” “accelerators,” “extenders,” “cleaners,” “defragmenters,” “firewalls,” "barriers," “guardians,” “defenders,” “protectors,” most “plugins,” commercial "virus scanners,” "disk tools," or "utilities." With very few exceptions, this kind of material is useless, or worse than useless.
The more actively promoted the product, the more likely it is to be garbage. The most extreme example is the “MacKeeper” scam.
As a rule, the only software you should install is that which directly enables you to do the things you use a computer for — such as creating, communicating, and playing — and does not modify the way other software works. Never install any third-party software unless you know how to uninstall it.
The free anti-malware application ClamXav is not crap, and although it’s not routinely needed, it may be useful in some environments, such as a mixed Mac-Windows enterprise network.
4. Beware of trojans. A trojan is malicious software (“malware”) that the user is duped into installing voluntarily. Such attacks were rare on the Mac platform until sometime in 2011, but are now increasingly common, and increasingly dangerous.
There is some built-in protection against downloading malware, but you can’t rely on it — the attackers are always at least one day ahead of the defense. You can’t rely on third-party protection either. What you can rely on is common-sense awareness — not paranoia, which only makes you more vulnerable.
Never install software from an untrustworthy or unknown source. If in doubt, do some research. Any website that prompts you to install a “codec” or “plugin” that comes from the same site, or an unknown site, is untrustworthy. Software with a corporate brand, such as Adobe Flash Player, must be acquired directly from the developer. No intermediary is acceptable, and don’t trust links unless you know how to parse them. Any file that is automatically downloaded from a web page without your having requested it should go straight into the Trash. A website that claims you have a “virus,” or that anything else is wrong with your computer, is rogue.
Because of recurring security issues in Java, it’s best to disable it in your web browsers, if it’s installed. Few websites have Java content nowadays, so you won’t be missing much. This action is mandatory if you’re running any version of OS X older than 10.6.8 with the latest Java update. Note: Java has nothing to do with JavaScript, despite the similar names. Don't install Java unless you're sure you need it. Most users don't.
5. Don't fill up your boot volume. A common mistake is adding more and more large files to your home folder until you start to get warnings that you're out of space, which may be followed in short order by a boot failure. This is more prone to happen on the newer Mac notebooks that come with an internal SSD instead of the traditional hard drive. The drive can be very nearly full before you become aware of the problem. While it's not true that you should or must keep any particular percentage of space free, you should monitor your storage consumption and make sure you're not in immediate danger of using it up. According to Apple documentation, you need at least 9 GB of free space on the startup volume for normal operation.
Use a tool such as the free application OmniDiskSweeper to explore your volume and find out what's taking up the most space. Move rarely-used large files to secondary storage.
6. Relax, don’t do it. Besides the above, no routine maintenance is necessary or beneficial for the vast majority of users; specifically not “cleaning caches,” “zapping the PRAM,” "resetting the SMC," “rebuilding the directory,” “running periodic scripts,” “deleting log files,” “scanning for viruses,” or “repairing permissions.” Such measures are for solving problems as they arise, not for maintenance.
The very height of futility is running an expensive third-party application called “Disk Warrior” when nothing is wrong, or even when something is wrong and you have backups, which you must have. Disk Warrior is a data-salvage tool, not a maintenance tool, and you will never need it if your backups are adequate. Don’t waste money on it or anything like it.

External FW Drives keep spinning down

I've researched this issue on and off for a couple of months now and am not yet satisfied with what I've found so far. I have a couple of external hard drives One G-RAID 500GB and another modified G-Drive (I recently replaced the original drive an put in a new Western Digital 500GB IDE drive inside).
THE PROBLEM: Both external drives keep spinning down after about 8 to 10 mins of inactivity. Is there a way to prevent this?
Other forums say that OS X will ignore the "Put the hard disk(s) to sleep when possible" setting for external drives while other suggest that this spin-down is a function handled by the firmware of actual hard disk drive. If the latter is true then I guess the question would then be which drive manufacturer makes a drive that doesn't spin down?
It's very annoying to have to to wait for the spin-up (beach ball) every time you want to save your work. Yes it's only a few seconds but when you have lots of work to do this is an annoyance you can do without.
APPLE: If you are reading, please chime in. Is it true that OS X's "Put the hard disk(s) to sleep when possible" setting doesn't work for external drives?
I've also wondered OS X is the one issuing the command that orders the external drives to spin-down. And if so, how do you turn it off?
Maybe a command in Terminal?
Thanks,
Xavier

THis is certainly a common problem with WD drives, especially, but it may apply to others as well. Do you know what brand of drive is installed in the G-Raid?
Apart from the drive itself it could also be precipitated by firmware in the bridge enclosure.
One solution to this sort of issue is to simply create an automated process that briefly accesses the drive before the 'spin down" process occurs.
You will find a page on how to do this HERE (you will obviously have to substitute the name of your own volume for the one in the article).
An easier way if you don't want to mess around at that level is to simply use a script or app to do the job.
Take a look at Keep Drive Spinning which is free, or "No Spin" which is shareware, for example.
Cheers
Rod

Using an external hard drive for some media while leaving the rest on the desktop

How can I access ripped DVDs on an external hard drive through iTunes while leaving our music and downloaded media on the desktop hard drive?
I'm in the process of ripping all of our DVDs so we can watch them using our Apple TV. I can't figure out how to access the DVDs on an external hard drive while leaving all of our downloaded media on the desktop. We have way too much media to store it all on the desktop so that isn't an option.
Thanks for any help,
Natalie

Hi,
How about creating two libraries - one on your main computer and the other on your external hard drive.
http://support.apple.com/kb/ht1589
Once you've done this you can use the library on your computer but when you want to access stuff on your ext HD, you hold down option key whilst launching itunes > select library on ext drive.
jim

My iphone external hard drive keeps disconnecting so it tells me I disconnected improperly. I have changed electric cord directly to outlet and usb also direct, and it still happens.

I store ALL my photos (400 events) on an external 1T hard drive. The hard drive keeps disconnecting so it get a msg telling me I disconnected improperly basically which is a serious no no. I then have to re-start. I have tried connecting directly to the wall outlet, to a super duper surge protector and also have connected the usb (was on a usb port) directly to the computer. But it continues to happen a total nusance. What do I do?

I would first contact Seagate's tech support for a possible solution. If that doesn't prove successful then I would try a different product or consider building your own.
Basic Backup
Get an external drive at least equal in size to the internal hard drive and make (and maintain) a bootable clone/backup. You can make a bootable clone using the Restore option of Disk Utility. You can also make and maintain clones with good backup software. My personal recommendations are (order is not significant):
Carbon Copy Cloner
Data Backup
Deja Vu
Silver Keeper
Retrospect
Super Flexible File Synchronizer
SuperDuper!
Synchronize Pro! X
Synk Pro
Synk Standard
Tri-Backup
Visit The XLab FAQs and read the FAQ on backup and restore. Also read How to Back Up and Restore Your Files.
Although you can buy a complete external drive system, you can also put one together if you are so inclined. It's relatively easy and only requires a Phillips head screwdriver (typically.) You can purchase hard drives separately. This gives you an opportunity to shop for the best prices on a hard drive of your choice. Reliable brands include Seagate, Hitachi, Western Digital, Toshiba, and Fujitsu. You can find reviews and benchmarks on many drives at Storage Review.
Enclosures for FireWire and USB are readily available. You can find only FireWire enclosures, only USB enclosures, and enclosures that feature multiple ports. I would stress getting enclosures that use the Oxford chipsets especially for Firewire drives (911, 921, 922, for example.) You can find enclosures at places such as;
Cool Drives
OWC
WiebeTech
Firewire Direct
California Drives
NewEgg
All you need do is remove a case cover, mount the hard drive in the enclosure and connect the cables, then re-attach the case cover. Usually the only tool required is a small or medium Phillips screwdriver.

External Hard Drive Keeps Disconnecting on its own

Ive been working on a rather large project on Final Cut Pro for some time now and my SeaGate 1tb FreeAgent external hard drive im using keeps disconnecting on me, this makes it impossible to export large files because it will disconnect before they have enough time to finish the export. Some times the hard drive will stay connected for almost an hour, but usually it will disconnect at around 30 minutes.
Ive tried setting the Energy Saver setting so neither my computer or my display will go to sleep, ever. Ive checked the external harddrive itself with disk utility several times and its always fine. Ive tried different cables, unpluging other unused usb and firewire cables, Ive upgraded my ram, just about everything i can find it the forums, and still no luck. I have other hard drives that i use that work fine. What solutions are out there? Please help.
Im using a Intel Imac 24th 2.16 Core 2 Duo with 2.5 GB of Ram.

I would first contact Seagate's tech support for a possible solution. If that doesn't prove successful then I would try a different product or consider building your own.
Basic Backup
Get an external drive at least equal in size to the internal hard drive and make (and maintain) a bootable clone/backup. You can make a bootable clone using the Restore option of Disk Utility. You can also make and maintain clones with good backup software. My personal recommendations are (order is not significant):
Carbon Copy Cloner
Data Backup
Deja Vu
Silver Keeper
Retrospect
Super Flexible File Synchronizer
SuperDuper!
Synchronize Pro! X
Synk Pro
Synk Standard
Tri-Backup
Visit The XLab FAQs and read the FAQ on backup and restore. Also read How to Back Up and Restore Your Files.
Although you can buy a complete external drive system, you can also put one together if you are so inclined. It's relatively easy and only requires a Phillips head screwdriver (typically.) You can purchase hard drives separately. This gives you an opportunity to shop for the best prices on a hard drive of your choice. Reliable brands include Seagate, Hitachi, Western Digital, Toshiba, and Fujitsu. You can find reviews and benchmarks on many drives at Storage Review.
Enclosures for FireWire and USB are readily available. You can find only FireWire enclosures, only USB enclosures, and enclosures that feature multiple ports. I would stress getting enclosures that use the Oxford chipsets especially for Firewire drives (911, 921, 922, for example.) You can find enclosures at places such as;
Cool Drives
OWC
WiebeTech
Firewire Direct
California Drives
NewEgg
All you need do is remove a case cover, mount the hard drive in the enclosure and connect the cables, then re-attach the case cover. Usually the only tool required is a small or medium Phillips screwdriver.

My External hard drive keeps ejecting randomly in Snow Leopard. How do I stop this, and prevent it from happening?

I'm currently running a clean install of Snow Leopard version 10.6.8, and I have done nothing but attempt to mount my external hard drive, which is a Fantom 2 TB Greendrive connected via eSATA through an ExpressCard.
It performed flawlessly in Leopard, and I had no issues with it whatsoever. Then, I performed a clean install of Snow Leopard (erased the drive, and installed via DVD), and when everything had finished, I brought up a finder window, mounted my External Hard drive, and attempted to drag a folder to the desktop. It got to about 15%, and froze. Then, a few seconds later, it told me that I had removed it without ejecting it safely.
It continues to do this every time I try to move a large file to my cleanly installed internal hard drive. It varies on the amount of time it takes to 'eject'. Sometimes the file will get almost halfway there, and then the progress freezes, the 'eject' error is thrown, and my drive dismounts.
The file is about 6.2 GB, and it's vitally important to my livelihood to get this drive working reliably. (It contains CS5 (legitimate copy), as well as extremely important personal files, and i'm a freelance Web Designer and Developer, as well as writer and blogger.)
Short Version:
OS: 10.6.8 (Snow Leopard, clean install)
External: 2TB Fantom Greendrive (eSATA through ExpressCard)
Issue: Randomly ejects drive while transferring larger files.
Any help would be greatly appreciated! Thanks so much!
Taylor Daughtry

I have the same issues, The drivers are not great for eSATA right now. I think apple is puting all there effort into Thunderbolt. Ther should be a Thunderbolt to eSATA adaptor soon, untiull then you might want to get a firewire enclosure for you drive as I have had to do.
Maybe you can blog about my app? www.BeautifulClockRadio.com
Mark

How to export photos from iPhoto to external hard drive keeping Events structure (files and titles)

Hello!
I’ve been looking for a Automator application that does this for quite a while now.
Basically I want to have an Automator application that saves a copy of my iPhoto pictures in a folder, inside Finder. Like a backup. Later on, I can save those “folders and files” on my external hard drive.
What I want it to do is this:
1) Export photos from a selected Album or Event on iPhoto. Using as title: “Event name” – “number” (I mean the number of the file: 1, 2, 3 …)
2) Save them in a folder in Finder that I want.
3) Organize the photos in different folders, the same way they are in iPhoto.
The idea I had, was that it would do this automatically every time I launch iPhoto, as if it was synchronizing the photos into that folder.
And then, every time I connect my hard drive, it copies these “real” folders into my hard drive.
Is that possible? If yes, could you help me creating it, or tell me how I can do so myself, or where to download something like it?
Thank you a lot! Kind regards,
xanacarfran2008

Is this waht you want to do?
It's built into the File Export function of iPhoto 9 (11). Select what every photos you want and use that option to put each photo in a folder with the Event title it came from as in this test of six randomly picked photos:
OT

External hard drive keeps shutting down while trying to capture footage

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