External hard drive not accessible in media browser!

It's not a RAID or anything out of the ordinary. Just a Mac OS Extended (Journaled) drive. Media browser will not let me click on the drive to see the media and it doesn't actually show up under Local Drive. I have permission to read and write to the drive. Help please, it's getting maddening!

Is that a Case sensitive hard drive?
http://helpx.adobe.com/creative-suite/kb/error-case-sensitive-drives-supported.html
And, Yosemite sometimes has problems, often related to "default" permissions needing to be changed
-one person's solution https://forums.adobe.com/thread/1689788

Similar Messages

External hard drive not accessible, but visible in Disk Utility

Hello All,
I recently did a clean install on my iMac, and I cannot access my external hard drive through Finder. The system does detect the hard drive in Disk Utiliy, however Finder cannot see it. I also tried About this Mac > More info > Storage and it does not show up there. I checked my Finder settings per other threads and Finder is set to show all HD's.
The Disk Utility allows me to "Eject" the drive without any problems, but I cannot access anything on it.
When I plug this in Windows, I hear the Windows USB chime. I do not think that the HD went bad because it has not worked since I did a clean install on my iMac, and of course, all my documents are backed up to this drive.
Any help will be greatly appreciated.

There is recovery software such as FileSalvage which may be able to find something.
http://subrosasoft.com/software/filesalvage
You can download a demo copy which will tell you what it will recover if that appears worth while you must pay for to recover the files.
You are going to need another disk for FileSalvage to recover the files. If should be at least as large as the disk being recovered.
Allan

External hard drive not mounting

external hard drive not mounting

I fixed mine by uninstalling the software that came with the harddrive such as Tuxera and reinstalled it now myharddrive works again and i did not have to delete the harddrive and reformat it.
I tried a lot like reseting the Pram And connecting other harddrives but by unstalling the original software it works all over again. I hope this works for you because i was getting pretty frustrated myself.
Im running a 2012 macbook pro with 10.9.3
boom mind blown

I am planning on using my time capsule as a network and essentially an external hard drive - not just back up, is this ok?

I am planning on using my time capsule as a network and essentially an external hard drive - not just back up, is this ok?

Most users should use the Time Capsule for backups. This assumes that "original" copies of your data are on the computer and backups of this data are stored on the Time Capsule.
If either the Time Capsule or the hard drive on your computer fails, there are at least copies of your important data on the other drive.
If you are asking if you can place "original" files on the Time Capsule, do you have a plan to backup those files?
If the Time Capsule drive has a problem....and your only copy of your important data is on the Time Capsule....you will lose everything.
If you are asking if this is OK, the answer for most folks would be "no".
Can you clarify if this is what you are asking?

Why is my External Hard Drive not showing in Aperture 3.6 Import?

Why is my External Hard Drive not showing in Aperture 3.6 Import?
Only my computer hard drive is and I want to import from an external drive. I have always been able to until I updated to Aperture 3.6 and Yosemite.

Only my computer hard drive is and I want to import from an external drive. I have always been able to until I updated to Aperture 3.6 and Yosemite.
I had the same problem. On the folders on the drive with the Aperture library did show in the Import panel. After I clicked the computer icon in the upper left corner of the Import panel, suddenly all drives appeared.
You can also try to drag the folder you want to import into the Import panel, to point the file chooser to the drive.

I can't import my movies to work on them. They are coming from a external hard drive, not directly from the camera, its type mpeg-e (.mts)

My movies are type MPEG-2
I can't import my movies to work on them. They are coming from a external hard drive, not directly from the camera, its type mpeg-2 (.mts)
What can I do ?

1. Is your external HD connected by firewire?
2. mpeg2 is the final compressed delivery format of a DVD, not intended for editing, and iMovie cannot handle such files, so you need to convert them first:
For that you need mpegStreamclip:
http://www.apple.com/downloads/macosx/video/mpegstreamclip.html
which is free, but you must also have the Apple mpeg2 plugin :
http://www.apple.com/quicktime/mpeg2/
which is a mere $20.

External Hard Drives not showing up in Premiere Pro Media Browser

Hello All! My external drive(s) aren't showing up in Premiere Pro... and yes, they were working just fine yesterday. The internal drives both show up, but the external drive(s) aren't accessible.
At first I thought that perhaps it was the drive (a new USB 3.0 that worked yesterday)... I tried changing the cable, changing the drive, even changing from a USB 3.0 drive to a FW 800 drive. All show up on my desktop, as well as in other applications (including After Effects, and "other" editing platforms) etc... but none are showing up in Premiere Pro.
FWIW, I tried in both Premiere Pro CC as well as Premiere Pro CS6. I have tried rebooting the computer, creating new projects, holding down the option key while starting Premiere, using Digital Rebellion's CS Repair... all to no avail. Any thoughts?
My system is a MacBook Pro (late 2011), 2.4 GHz Intel Core i7 with 16 GB Ram, running Mac OS X 10.8.5
Thanks in advance for any assistance.
-- Sue

Hi Sue_Lawson,
Welcome to Adobe Forums.
Please try to enable a root user by following the below link
http://support.apple.com/kb/ht1528
Try to check in Premiere Pro CC as well as CS6 whether your external hard drive is recognized or not.
Thanks

ITunes Music Folder Missing on external hard drive after changing iTunes Media Folder Location from MacBook Hard Drive. Not deleted...just missing?

I store my iTunes media folder on my external hard drive and can no longer find it there. It seemed to becomd lost after I re-designated the default iTunes media location. I had downloaded some things from iTunes without my external hard drive plugged in and when they downloaded they downloaded to the default location on my Macbook Pro. In recognizing that, I wanted to move those files from the hard drive on my MacBook Pro to the external hard drive. When I re-selected the location as the external hard drive a copy process began. I cancelled the copy process fearing the small number of files from my Macbook Pro would over-write all of the files on my external hard drive so I quit the copy process. Now I do not see my "iTunes Music" folder on my external hard drive. I fear that I have somehow lost the path but I believe the content is still on my external hard drive although I no longer see the "iTunes Music" folder on my external hard drive. I know I didn't delete it, but it isn't there. Is there a way to make it re-appear? I would really appreciate any guideance anyone has.
Thank you.
Best,
Matt

When you change the location in preferences it tells iTunes to start, from this point on, storing new media files in the new location. It then presents you with the option to move any old files in their current locations to the new location. It doesn't move the library files which are not media files. Read the links below to understand how iTunes works because you are the one with the computer in front of you and are in the better position to understand how it stands as regards to iTunes files.
What are the iTunes library files? - http://support.apple.com/kb/HT1660
More on iTunes library files and what they do - http://en.wikipedia.org/wiki/ITunes#Media_management
What are all those iTunes files? - http://www.macworld.com/article/139974/2009/04/itunes_files.html
Where are my iTunes files located? - http://support.apple.com/kb/ht1391
Now, did you keep the whole library on the external drive, or did you keep just media? From your description of the situation it sounds as if you kept the whole library there and when the external was not attached it returned to default location on the internal drive. What you should have done then was plug in the external drive, hold down the option key, and guide iTunes to the library file on the external. At this stage you could have dealt with the mislocated new files on an individual basis.
I guess the key question is, did your trying to move the couple of new media files to the external drive overwrite the iTunes folder there, which because you then canceled may have also just resulted in it being deleted. I am not going to test the theory on my system.
How big was your library on the external? If it was 40GB do you now suddenly have 40 GB free?
Look for any iTunes folders on the external drive. In view options turn on "calculate all folders sizes" and see if there are any big ones.

[Solved] E4200 - External hard drive not recognized

My external hard drive, a 2TB WD Elements, does not appear in the storage list in the web utility of my E4200. The drive is formated as NTFS, single partition. It works fine if I connect it to a computer.
If I connect a 4GB USB flash drive (FAT32) to the router, it does appear in the list.
I'm using the latest firmware, version 1.0.02.
Edit: Down(up?)grading to firmware version 1.0.01 fixed the problem.

Carborundum wrote:
Edit: Down(up?)grading to firmware version 1.0.01 fixed the problem.
not surprised. I was going to reccomend you dropped down too. But I see you fixed it. Kudos to you. Im glad it works. Lots of drives dont work with the E4200.
please fix the E4200 media server in .02 firmware

External Hard Drive not appearing on Macbook Pro or 2009 Macbook

Hello,
I have a G Technology G-DRIVE External Hard Drive, that until now has worked perfectly.
I plugged it in today to try and back up my macbooks through Time Machine, like I have done for the last year - and on ether of the computers, the Hard Drive is not appearing in Time Machine or Finder. Having browsed online, I found that it is showing in Disk Utility and in System Information - but other than that I cannot do anthing with it. I even tried to Repair the drive, by erasing it and reformatting it - and I cant do it - I keep getting the messgae 'Error: Disk Utility can’t repair this disk. Back up as many of your files as possible, reformat the disk, and restore your backed-up files.'
Any advice would be greatly appreciated, as I use this hard drive as a Time Machine Backup, and I'm unable to do so.

At best, it sounds like this HD is flakey so even if you were able to get it working again, I would not trust it.
PlotinusVeritas gives some great suggestions for purchasing external hard drives in this thread:
https://discussions.apple.com/thread/5602141?tstart=0

IMovie Project from External Hard Drive not Opening?

Please help!!
Fairly new to MACs, iMovie and iDVD, I didn't have a clear understanding of how saving iMovie projects worked. Reading various tutorials, I thought I had a clear understanding of how they work. Apparently not with my recent frustration with iMovie.
I created several iMovie Projects but needed more space in order to make more projects for my internship thus I did what I thought was common sense -- get an external hard drive.
I exported iMovie projects into my user account and from there, dragged the saved projects into an external hard drive and then deleted the iMovie projects from my user account.
However, when I needed to retrieve these projects, I simply turned on my hard drive and clicked on them to open. However, whenever I tried opening them, they wouldn't open. Is it because I didn't export them to the hard drive in the first place?
What I don't understand is why iMovie is not opening or recognizing the saved iMovie projects from the external hard drive when the size and kind clearly indicate that it should open with iMovie automatically.
What is the proper way of saving my iMovie projects and events so that I can always have access to whenever I need to open up an old project or simply edit?

Freeing up space on your Mac hard drive in iMovies ’08.
The application iMovie ‘08 has two main libraries displayed in the iMovie window: Events and Projects. Events are the main imports from your video camera, say. These files are big and you have the option to save them on an external hard drive and so iMovie knows to find them there. Projects are your editing instructions like what clips you want and where. The files are small and you save them on your Mac hard drive. They are NOT the clips only signposts where to find them (in Events on your external hard drive). You can move Projects to your external hard drive as back-up but iMovie will not find them there. If you then delete Projects from your Mac, iMovie can no longer make use of them unless you manually export them back into iMovie from your external hard drive. See Apple Article HT1026 iMovie '08: Moving iMovie footage to another drive (http://support.apple.com/kb/HT1026). Here the external hard disk is used for moving Projects from one computer to another and, by implication, back to the source computer.
Sharing the projects to iTunes for syncing with Apple TV creates (publishes) movies that take up the same amount of space on your Mac as the source Projects. You can still burn DVDs in iDVD using the iTunes Movies as your Media so provided you have iMovie Projects backed up on your external hard drive you can delete them from your Mac and just use the iTunes Movies (for Apple TV and iDVD). In addition, publishing iMovie Projects in iTunes for syncing to Apple TV results in these files being duplicated in both Movies/iMovies Sharing/iTunes AND in iTunes/iTunes Music/Movies so delete them from here and get even more GBs back! Tell iTunes in Advanced not to save these iTunes published movies anymore in order to stop further duplication ocurring.

External Hard Drive Not Showing Files

Hi. I'm really in a panic right now because school starts tomorrow and a problem occurred with my external hard drive today. Before I start, I would like to clarify that I use a Macbook Pro 15" (not Retina Display). Here is what happened:
Around 6 months ago, I was organizing the contents of my external hard drive into folders (i.e. "Movies" > "Romance," "Action," "Horror," etc.). In the midst of doing so, my laptop kind of froze and before I knew what was happening, the contents of the "Movies" folder was invisible. The "Movies" folder itself was still visible and accessible, but its contents were not. When I double-clicked the "Movies" folder, nothing would be shown. It was as if it was empty. The problem is that something was still taking up space on my external hard disk. When my friends asked to copy some of my movies onto their computers, I agreed and saw that they could access the "Movies" folder on their Mac laptops! This means that it was probably a problem with my Mac laptop. I decided to ignore it because I was still able to access the contents of the folder if I plugged in my external hard drive into my TV (it's an LG TV).
Today, I decided that I've had enough with the invisible folder. I needed to access movies from the folder and because I couldn't access it, I got very stressed and decided to repair it myself. It was probably one of the worst decisions I've ever made.
I opened Disk Utilities and clicked "Repair Disk" and then "Verify Disk." I then clicked "Repair Disk" again just to be safe (which was absolutely stupid in hindsight). Hoping it would have solved the problem, I ejected my external hard drive and plugged it back in. Once I plugged it in and opened it, I was faced with this:
There was absolutely nothing else visible in my external hard drive. The reason I'm still fighting to fix this and not throwing out the hard disk is that when I got the info of my hard drive, a lot of space was still taking up my hard drive. Here is what I did (the name of my external hard drive is "Mines of Moria"):
Mines of Moria > right-click > Get Info
Once the info was shown ("Mines of Moria Info"), I saw this:
Do you see how annoying this is?! It clearly states that there is only 17.78 GB left on the external hard drive meaning that there are a LOT of files on this hard drive considering its capacity is 1 TB, but I can't access or see anything inside the external hard drive! I tried to open my hard drive on my brother's Alienware (Windows 7), but it couldn't open it because its format. I also tried plugging it into my LG TV and the only folder visible is the "found.000" folder and I can't access it.
Please give me some advice as to what I can do as soon as possible. I am willing to go to a store to fix it, but I would much rather try to do it myself at home. I transferred all my movies from my laptop to this external hard drive because I had no more space on my laptop (yes, almost 90% of the space taken up on my external hard drive is used up by movies and episodes).
Please help me. I also have school files on here (granted, they are from two years ago, but you never know when you're going to use them). I'm a HUGE movie junkie and I've downloaded so many movies that I don't even remember what I downloaded last week (I just can't keep track of which ones I've downloaded when).
This is really important to me, so I would be VERY grateful for any and all relevant and helpful tips and advice.

The problem is caused by the third-party software you installed in order to make NTFS volumes writable. Refer to the developer for support. You might be able to repair the volume in Windows using the CHKDSK program.

Mac air with external hard drive - not being found on Finder, Time Machine, Migration Assistant

I have been using an external drive (Imation Apollo) to access only, old files from previous computer (PC) on a new Mac Air. I had not transferred them across to new computer (didn't want to do that) just accessing them from the HD. It had been working fine until recently. Each time the external drive had been connected Time Machine would come up and ask if i wanted to use this drive for back ups, and I always chose 'Decide later'. So, as yetI hadn't as yet configured Time Machine to do back ups.
Recently I noticed that the extrnal HD was no longer showing up on Finder. Slight panic as i have 5 or 6 yrs of work saved on that HD
Further investigations - it's also not showing up either on on Disk Utility, or on Migration Assistant.
I've done the following:
Tried HD in each of different USB ports - made no difference, HD still not showing up
Tested different Hubs in each port with HD attached - no difference HD not showing up
Tried USB flash drives in the USB ports - These are working fine and show up on finder
Tried the HD on other comptuters (a PC though, don't have access to another mac to do this test)- working fine, the HD is showing up and is accessable
Interrogated the Console logs to try to see if the act of attaching the HD creates a log entry - couldn't find anything
Rebooted computer via shut down, power disconnect - no difference
Reset PRAM - no difference still not showing up
Reset SMC - no differnce still not showing up
So I think I have established that all the USB ports are functioning correctly and able to access other external drive devices, using hubs with external powersource is not the issue, identified that the external hard drive is working OK, and it appears that the Mac itself is functioning normally.
What would be the reason the Mac now does not allow this specific external HD to be identified and accessed. The only possible things I can think of are
if I had in fact pressed 'Do not use' when Time Machine asked 'do you want to use this drive for back ups'. Would that mean that the Mac now totally rejects this HD from being a source of accessible files - I hope not!
I also think that my husband may have disconnected the hard drive from my computer to access some stuff and he just yanked it out rather than use the safe eject method. Could this create an issue? The Hard drive works fine on his PC.
Why is my Mac Air now rejecting this HD and what can I do to access my historical files now.
Any assistance anyone can provide would be very greatly appreciated!
Thanks
Anna

I can't answer why it isn't accessing it, but I have a slightly related issue w my back up drive starting to get noisy.
Realizing that redundancy is safety for critical data. I talked to my brother about my situation the other day & he said he has 3 small Western Digital portable HDs that he rotates for backup. He even keeps 1 in the safe deposit box.
I have read for some time that we should have multiple back ups & also have our critical stuff backed up off site. Amazon HD reviews had a woman telling about how she was very backed up on multiple computers & hard drives, but they were robbed or burgeled & all of them were stolen including her thesis that was on the computers.
Hard drives aren't that expensive. I just bought a new Western Digital 1 TB drive for $89.99. I plan to use it to back up the Seagate that is getting noisy & then maybe alternate them.
Also, when I came back to Mac, I moved practially all of my documents to Mac. I think I just dragged & dropped or something. Photos, Office, & pdfs do fine that way. & then you could back them up to a couple of different external drives & remove from your MacBookAir.
Unfortunately I think most of us do not back up until crisis & then it may be too late.
Also use Time Machine. For the 1st time in my computer life, my computer is well backed up--although now realizing the need for redundancy so will start backing up to at least 2 different HDs alternatly.
So, not sure why it isn't working & hopefully you have come up w a solution by now.
I think what I would do in a situation like this, since you can access it on the Windows machine would be to transfer the data to the Windows machine & then transfer it back to a different back up.
I'm looking into backing up what I still have in Windows using a thumb flash drive. I think it should all fit ok now that they have the larger drives & I don't have very much left in Windows format.

ITunes Music Folder Missing on external hard drive after changing iTunes Media Folder Location from MacBook Hard Drive

The store my iTunes media folder on my external hard drive and can no longer find it there. It seemed to becomd lost after I re-designated the default iTunes media location. I had downloaded some things from iTunes without my external hard drive plugged in and when they downloaded they downloaded to the default location on my Macbook Pro. In recognizing that, I wanted to move those files from the hard drive on my MacBook Pro to the external hard drive. When I re-selected the location as the external hard drive a copy process began. I cancelled the copy process fearing the small number of files from my Macbook Pro would over-write all of the files on my external hard drive so I quit the copy process. Now I do not see my "iTunes Music" folder on my external hard drive. I fear that I have somehow lost the path but I believe the content is still on my external hard drive although I no longer see the "iTunes Music" folder on my external hard drive. I know I didn't delete it, but it isn't there. Is there a way to make it re-appear? I would really appreciate any guideance anyone has.
Thank you.
Best,
Matt

Any ideas? Anyone?

WD External Hard Drive - Not Enough USB Power?

Hello, I have a Western Digital External Hard Drive that I've had for about 5 years. It plugs in/loads through the USB port. However, it hasn't worked when I plug it in to my MAC anymore. The red light comes on like it is getting power, but the blue light that typically comes on as well blinks a few times, then you hear the external hard drive shutting back down. Needless to say, it isn't loading anymore, and I can't access my files on the drive. I'm thinking/hoping that maybe (for some odd reason) it isn't getting enough power through my MAC's USB port anymore. Is this possible? If so, what can I do to solve this problem. Thanks for any help!

Depends on whether the drive's motor is functional and the drive can be mounted. In that case you could use recovery software if the drive isn't otherwise accessible. If it's dead and inaccessible then you would need to send it to an expensive data recovery service.
General File Recovery
If you stop using the drive it's possible to recover deleted files that have not been overwritten by using recovery software such as Data Rescue II, File Salvage or TechTool Pro. Each of the preceding come on bootable CDs to enable usage without risk of writing more data to the hard drive.
The longer the hard drive remains in use and data are written to it, the greater the risk your deleted files will be overwritten.
Also visit The XLab FAQs and read the FAQ on Data Recovery.
You could consider getting a power supply for it. They usually aren't very expensive. Or you could try a different enclosure that supported Firewire (if your MB has a FW port.) You could also try it on a different computer.

External hard drive not accessible in media browser!

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