External Hard drive won't read on iMac

I recently got a new pc and I was using an external hard drive to transfer the files that I wanted from my mac to my pc. I put all the files on that I needed and when I went to copy them to my pc, apparently I did something I shouldn't have? I need to format the drive to use it on my PC, but now when I reattach the Hard Drive to my mac, it is now unable to be read. I would just format it and erase everything but all of my brother's files are stored in it. Is there any way I can view these files on my mac again?

If the hard drive needs to be +read and write+ on both a Mac and Windows PC, it needs to be formatted as FAT32, aka +MS-DOS (FAT)+ in Disk Utility.
If the drive was formatted for Mac, you may have caused data corruption in some way when you connected it to the Windows PC. You said
apparently I did something I shouldn't have?
so it depends on what that "something" you did was.
When you connect it to the Mac now, the drive's volume does not show up in Finder, correct? But if you run Disk Utility, does the drive appear in the Disk Utility sidebar? If so, is there a volume indented under the drive (in the sidebar)? If so, can you select the volume (which may be grayed out) and click the Mount button to mount it? If so, the volume may become accessible through Finder.
If the drive appears, but there is no volume that you can mount, select the drive and go to the +First Aid+ tab. Click on the +Repair Disk+ button. Note if any errors are reported, and if there are errors, if Disk Utility was able to repair them.

Similar Messages

External Hard Drive won't read/mount sometimes..

hello,
i have an external 320GB Seagate HD i mainly use for music. i installed macfuse and ntfs-3g on my mac so i am able to use it on a pc as well. when i turn on my hard drive, it either works properly, i get nothing-like no mount/read on my desktop-, or i get this message from turning it off:
NTFS-3G could not mount /dev/disk1s1
at /Volumes/Seagate 300GB SATA beacuse the
following problem occurred:
ntfsattr_preadi: ntfs_pread failed: Input/output
error
Failed to read NTFS $Bitmap: Input/output error
NTFS is either inconsistent, or there is a hardware
fault, or it's a
SoftRAID/FakeRAID hardware. In the first case run chkdsk /f on Windows
then reboot into Windows twice. The usage of
the /f parameter is very
important! If the device is a SoftRAID/FakeRAID
then first activate
it and mount a different device under the /dev/
mapper/ directory, (e.g.
/dev/mapper/nvidia_eahaabcc1). Please see
the 'dmraid' documentation
for more details.
with the options of 'cancel' or 'ok'
And when it does work properly, as i am playing my music it will stop and 'think' and then a window would pop up and say:
Seagate 320GB SATA
There was a timeout waiting for the file system to respond. You can eject this volume immediately, but unsaved changes may be lost.
and will have the options of:
Don't Warn Again
Force Eject
Keep Trying
in the end i would have to force eject because 'Keep Trying' wouldn't work.
Any ideas?
Message was edited by: chadwicked

If the hard drive needs to be +read and write+ on both a Mac and Windows PC, it needs to be formatted as FAT32, aka +MS-DOS (FAT)+ in Disk Utility.
If the drive was formatted for Mac, you may have caused data corruption in some way when you connected it to the Windows PC. You said
apparently I did something I shouldn't have?
so it depends on what that "something" you did was.
When you connect it to the Mac now, the drive's volume does not show up in Finder, correct? But if you run Disk Utility, does the drive appear in the Disk Utility sidebar? If so, is there a volume indented under the drive (in the sidebar)? If so, can you select the volume (which may be grayed out) and click the Mount button to mount it? If so, the volume may become accessible through Finder.
If the drive appears, but there is no volume that you can mount, select the drive and go to the +First Aid+ tab. Click on the +Repair Disk+ button. Note if any errors are reported, and if there are errors, if Disk Utility was able to repair them.

My external hard drive is 'seen' by my iMac and I can go into the Finder and open files and folders. I am using the hard drive for Time Machine back up. However Time Machine says it can't find the drive. Same thing has happened with Final Cut Express.

My new LaCie external hard drive is 'seen' by my iMac and I can go into the Finder and open files and folders. I am using the hard drive for Time Machine back up. However Time Machine says it can't find the drive.
The same thing happened recently between Final Cut Express and my other LaCie external hard drive used as the Scratch disk. It fixed itself.
I've run out of ideas. Help would be very much appreciated. Thanks.

have you done some searches on FCPx and time machine? Is there a known issue with using a TM drive with FCPx? dunno but ...wait...I'll take 60 sec for you cause I'm just that kind of guy.... google...." fcpx time machine problem" Frist page link
http://www.premiumbeat.com/blog/fcpx-bug-best-practices-for-using-external-hard- drives-and-final-cut-pro-x/
You cannot have time machine backups on your hard drive if you intend to use it in FCPX.
booya!

External Hard Drive Won't Mount- Need to recover files

Hello Everyone,
I am hoping that one of you fine mac experts may be able to assist ~
Problem: External Seagate FreeAgent Desktop USB external hard drive
won't mount on desktop=ie: no access to my important files.. Please Help!
Details:
External seagate freeagent 500 GB Desktop USB HD ( only 2 months old)
(using for document / file backup-not as a startup disc)
on my Mac G3 350 MZ Blue & White Tower /768 ram/ running OSX 10.1.5 & OS9.2~
~
Problem: Started using the external 500 GB HD 2 months ago -with no problems-until this morning. Tried to double click to open it to access files
and got the "beach ball of death" and needed to restart.
My trusty G3 started up fine, however, the external HD was now
not showing up on the desktop as normal. I troubleshooted -by restarting,
trying different a/c plugs/ different USB ports , ran disk utility..called
seagate -not much help . Seagate said to try the HD on another mac-which I did-
a G5 tower- same problem.
~
The External hard drive will show up in disk utility, but is grayed out.
and when click "mount" same two messages keep showing:
message 1: "a disk attempting to mount as unknown has failed verification or has failed to
mount.please use disk utility to check the disk"
~
message 2- when unplugging and repluggin the usb in-and upon
restart:" you have inserted a disk containg no volumes that mac osx
can read to use unreadable volumes,click initialize to continue with the disk inserted ,click continue"
~
( I really need access to these files- and do not want to re-initialize the HD!!)
I ran Disk Utility /first aid "verify & repair , the following info came up:
Repairing disk "main backup 2007 ".
Checking HFS Plus volume.
Checking Extents Overflow file.
Checking Catalog file.
Invalid key length ( <<<IN RED )
Repair completed. "
~~
Though it said the repair was completed, the "invalid key length" issue
still comes up when re-running disk utility...Hard drive would still not
mount on desktop-even after restarting .
~~~~~
If there is a mac genius out there that can help?- it would be greatly
appreciated. I have tried to call seagate several times in the last several hours-
1st time-they disconnected me after being on hold 10 minutes-2nd call
I was put on hold for 40 minutes ..Finally spoke to someone ( they are not mac users or mac experts!)and he said I would need to send it to Seagate's Data Recovery-... for a fee of course!
~~~
At this point, I am hoping to just get the files and photos off
the hard drive- I heard about Disk Warrior-should I use that and if so
what version?
Thank you very much!
L

Will zapping the PRAM be of any use in getting the external to mount on the desktop?
Your external Hard drive is already recognized. But it cannot be mounted on the desktop due to its directory damage. You can certainly Zap the PRAM, and it will not hurt anything, but I am skeptical that it will change the situation.
Do you think the Disk Warrior 4.0 cd will even work on my G3 350MHZ running Mac OS 10.1.5?
If you boot from the CD and run it from the CD, absolutely yes. If you attempt to INSTALL it from a download or a CD, probably not.
Have you ever used Disc Warrior and is using it complicated?
I own and use Disk Warrior. You select the drive to be rebuilt, it builds a proposed new directory from the information and file fragments available.
When complete, it will provide a list of problems encountered, tell you what files have been placed in the "Rescued Items" folder, and allow you too look at your drive using the proposed new directory. Your only decision is whether the new directory seems to be an improvement over the old \[in your case, hopelessly corrupted] directory. You then tell it whether to replace the old directory with the proposed new directory, or to abandon its work and leave your Hard Drive unchanged.
Is there a good chance that the ext HD will still have my files on it- or do you think from what I've described that they are gone ?
From what you have described, your files are very likely to still be there. Sometimes in a situation like this, a handful of files cannot be recovered.
My other thought was to take the external HD there and have them try to recover the files.
Make sure you completely understand the costs involved. File recovery using a service like DriveSavers can run into many hundreds of dollars. They are prepared to disassemble your drive in a clean room and replace controller boards and read/write heads to achieve success. Your drive has serious, but not fatal, Directory damage. The Hardware, and most of your files, are likely just fine.

Do I need external hard drive to back up my iMac before update to mountain lion? My is OS 10.6.8

Do I need external hard drive to back up my iMac before update to mountain lion? My is OS 10.6.8.

First, repair your hard drive and permissions:
Repair the Hard Drive and Permissions
Boot from your Snow Leopard Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
Second, make a bootable backup to an external drive using the Restore option of Disk Utility:
Clone using Restore Option of Disk Utility
1. Open Disk Utility in the Utilities folder.
2. Select the destination volume from the left side list.
3. Click on the Restore tab in the DU main window.
4. Select the destination volume from the left side list and drag
       it to the Destination entry field.
5. Select the source volume from the left side list and drag it to
      the Source entry field.
6. Double-check you got it right, then click on the Restore button.
Destination means the external backup drive. Source means the internal startup drive.
Third, purchase and download Mountain Lion from the App Store. Be sure you meet the requirements for Mountain Lion:
Upgrading to Mountain Lion
To upgrade to Mountain Lion you must have Snow Leopard 10.6.8 or Lion installed. Purchase and download Mountain Lion from the App Store. Sign in using your Apple ID. Mountain Lion is $19.99 plus tax. The file is quite large, over 4 GBs, so allow some time to download. It would be preferable to use Ethernet because it is nearly four times faster than wireless.
     OS X Mountain Lion - System Requirements
       Macs that can be upgraded to OS X Mountain Lion
         1. iMac (Mid 2007 or newer) - Model Identifier 7,1 or later
         2. MacBook (Late 2008 Aluminum, or Early 2009 or newer) - Model Identifier 5,1 or later
         3. MacBook Pro (Mid/Late 2007 or newer) - Model Identifier 3,1 or later
         4. MacBook Air (Late 2008 or newer) - Model Identifier 2,1 or later
         5. Mac mini (Early 2009 or newer) - Model Identifier 3,1 or later
         6. Mac Pro (Early 2008 or newer) - Model Identifier 3,1 or later
         7. Xserve (Early 2009) - Model Identifier 3,1 or later
To find the model identifier open System Profiler in the Utilities folder. It's displayed in the panel on the right.
     Are my applications compatible?
         See App Compatibility Table - RoaringApps.
     For a complete How-To introduction from Apple see Upgrade to OS X Mountain Lion.

External hard drive won't mount, even after disk repair.

My Toshiba external hard drive won't mount on my MacBook Pro 10.8.5. I can see it in my disk repair, and when I repair, "the partition map appears to be ok." But I can't access the icon to be able to open the hard drive contents on my desktop. Help!

Hello maccynicwhoalwayshasmacs,
Thanks for the question. After reviewing your post, it sounds like trouble with an external HD mounting. I would recommend that you read this article, it may be able to help you resolve or isolate the issue.
USB and FireWire Quick Assist
Thanks for using Apple Support Communities.
Have a nice day,
Mario

After installing snow leopard my external hard drive won't show up on screen or backup

Afer installing leopard my external hard drive won't show up on my desk top. It also won't backup my hard drive with time machine. I need help.

Try going to finder preferences, general, make sure show these items on desktop external disks is clicked. You can also go to sidebar (same pane) and click it there so it will show when you open your HD. Time Machine>system preferences>time machine>turn it off click select disk, make sure the correct disk is selected, the turn TM back on. Hope this helps.

I have a free agent desk 500GB external hard drive. Since updating my iMac OS to mountain lion recently, it will no longer backup, stating "an error occurred while creating the backup folder". Can anyone help me with this?

I have a free agent desk 500 GB external hard drive. Since updating my iMac OS to Mountain Lion it no longer backs up through Time Maching like it did in the past. Now, after completing its work it says, "Unable to complete backup. An error occurred while creating the backup folder." I cannot find any sites that help me fix this. Do I need to purchase a new external hard drive?

Hi Aaron,
Have you looked through Pondini's extensive TM help site?
http://Pondini.org/TM/FAQ.html
http://pondini.org/TM/Troubleshooting.html
Can't imaging something not being covered there.

External hard drive suddenly become read only

For those who have been using an external hard drive on OS X (using NTFS file system) without any problem and suddenly one day the system has started mounting it as a read only file system, this is because the file system right now has some inconsistences.
As it happened last night to me i started googling for a quick solution to solve the problem. But i didnt find anything out there. At least at first glance. So then i checked the system logs of the system in order to get some sort of specific information about why that was happening (in OS you have an application that makes so easy to have a look through the system logs and its in /applications/utilities/console.app). In my case, and i repeat, IN MY CASE, the problem was the following:
21/07/11 18:59:02 kernel NTFS-fs warning (device /dev/disk1s1, pid 2140): ntfs_system_inodes_get(): $MFTMirr does not match $MFT. Will not be able to remount read-write. Run ntfsfix and/or chkdsk.
So afterwards once known the problem, was as easy as to mount the external HD in windows and execute the command chkdsk /f (google about the usage of the tool if dont know how it works).
Alternatively, you have the Linux option using the ntfsfix command, but you will need to install the program before that (if dont have it previously in your system) or otherwise you won't be able to use it (sudo apt-get install ntfsprogs)
Hope it helps.
Marc

I got an error message that my External Hard Drive was now 'read only'. Having scoured the various forums looking for clues as to why it had happened I found numerous suggestions, all of which seemed overly complicated and beyond my basic understanding (I'm old enough to remember when Macs 'just worked').
Anyway, among the suggestions on how to correct this I found what seemed like an overly simplified one - 'Don't switch on your external hard drive until after you've booted up'. Since I tend to leave mine on all the time, I immediately turned it off and back on again and ran Time Machine in hope rather than expectation. Would you believe it? It backed up as normal first time. Hope it works for anyone else having the same problem.

External hard drive won't shut down after switch from OS10.5 to OS10.4.11

i recently chanded my OS from 10.5 to 10.4.11 (as a programme i want to use is not compatible with leopard), but since i have done this my external hard-drive won't shut down automatically when i shut down my mac. i have to switch it off at the plug instead.
can anyone suggest how i can get it to do this again?
i'm a little concerned that i'm damaging the external drive by turning it off manually all the time..
thanks

Some hard drives shut off with shutdown, some don't. Sometimes hard drives that did shut off with one system will not do the same with a different system. My hard drives which did shut off, prior to 10.5 now stay on.
This is not really a problem as all hard drives spin down after 10- 20 minutes when not in use, whether your computer is on or off. Leaving the drive on is fine, shutting it off manually is fine.
-mj
[email protected]

External hard drive won't unmount for disk utility.

Im not sure if this is the right topic area but I have a white macbook and my external hard drive won't unmount. I want to erase it via disk utility but it keeps telling me other programs are using it.

Drive Preparation
1. Open Disk Utility in your Utilities folder.
2. After DU loads select your hard drive (this is the entry with the mfgr.'s ID and size) from the left side list. Click on the Partition tab in the DU main window.
3. Under the Volume Scheme heading set the number of partitions from the drop down menu to one. Set the format type to Mac OS Extended (Journaled.) Click on the Options button, set the partition scheme to GUID (for Intel Macs) or APM (for PPC Macs) then click on the OK button. Click on the Partition button and wait until the process has completed.

I just installed OS X Yosemite and now my WD My Book Live external hard drive won't re-connect. My Safari keeps kicking out and giving me error message after error message and my computer is really slow. How do I resolve? Can I uninstall this ?

I just installed OS X Yosemite and now my WD My Book Live external hard drive won't re-connect. My Safari keeps kicking out and giving me error message after error message and my computer is really slow. How do I resolve? Can I uninstall this ? I had to re-connect my iMovie t

USB2.0 PCI cards that use the NEC chipset seem to give the least amount of problems for Mac users.
OWC have a few different ones for sale.
http://eshop.macsales.com/Search/Search.cfm?Ntk=Primary&Ns=P_Popularity%7c1&Ne=5 000&N=7057&Ntt=USB2**0**cards
Do you also connect the external USB drive to the AC power as well while you use it ?
Sometimes USB external drive problems are resolved simply by plugging them into the mains power and trying again.
Stewie
Message was edited by: stewiesno1

If I were to drag and drop files from an OSX 9 onto an external hard drive (1 TB), assuming there is still plenty of space left, will I be able to use this same external hard drive to back up my iMac (Mountain Lion)?

If I were to drag and drop files from an OSX 9 onto an external hard drive (1 TB), assuming there is still plenty of space left, will I be able to use this same external hard drive to back up my iMac (Mountain Lion)? And would it ask me if I want to initialize (thus erasing it) or eject the hard drive like the OSX 9 did?

I was trying to follow this thread because I was curious about the OS 9 installation - until I realized you have another thread going about the very same subject, albeit with a different subject line.
FWIW: it is best not to double post - things get far too confusing after a while.
@ Kappy (in case you hadn't seen the other one):
https://discussions.apple.com/thread/5054178?tstart=0

I have a FAT 32 External Hard Drive marked as Read Only that is unchangeable by an administrator or root user, how can I make it read/Write

Hello, All,
I have a FAT 32 External Hard Drive marked as Read Only that is unchangeable by an administrator or root user, how can I make it read/Write without reformatting it ?

Hi Kappy,
Just wondering if you had any advice for my situation . . .
My time machine backup was backing up to a drive that was "Mac OS X Enteded Journaled, Case Sensitive." I had no idea what this meant, or that it would even cause issues.
I took my computer to the Apple store yesterday, and they wiped it clean. When they tried to restore it from the Time Machine backup drive, it would not work. Their guess is that Time Machine cannot restore from a drive that is "case sensitive."
Any thoughts on how I can convert my time machine backup data from a "case sensitive" state, to a "non-case sensitive" state? I've tried to just drag and drop the files from the case sensitive formatted drive to a new drive that I have that is formatted non case sensitive, but I get the following error message:
"The volume has the wrong case sensitivity for a backup"
I just really want my data back - I thought TimeMachine was the way to go (and was supposed to work) but unfortunately it is not.
Any help you can provide would be greatly appreciated.
Thanks,

External hard drive won't power back up when iMac wakes from sleep

I have the external hard drive connected via USB. I always put my iMac to sleep before going to bed and I wake it up when I come home from work. Except that when I do, the external hard drive doesn't power up. It still shows in Finder, but clicking on it's folders just opens them up as if they were empty. There's no access noise and the drive can't be ejected.I have to switch it's power off and turn it back on for it to spin back up.
At first I thought it was because I had Energy Saver set to power down the drives whenever possible, which works just fine when it's on, the drive powers on and off as needed just as long as the iMac doesn't go to sleep. I turned it off just to make sure and it made no difference. As soon as the iMac goes to sleep and the drives powers down, it will not come back on without a power cycle once the iMac wakes.
I've used this drive in an old Macbook for years without having this problem. The only difference is that the Macbook was on 10.6.8. I was thinking about buying a 4 bay USB enclosure and filling it up with hard drives, but I'm not about to do that if every time I put the iMac to sleep, the whole thing will not power back on without a power cycle.
Any help would be much appreciated.

Not sure if you managed to get this issue resolved yet Marcus, but I too have a similar problem:
Currently I'm upgrading from Leopard to Lion (via Snow Leopard) on both an iMac and MacBook Pro (both Intel), but before I proceed with the OSX upgrade I wanted to back everything up. Thus far I have partitioned an external firewire drive (G Drive - one that is bootable), and cloned each machine using Carbon Copy Cloner to it's own partition (both GUID). There is plenty of space left over on each partition.
The issue - I can boot the OS X from the external drive on the MacBook Pro but not on the iMac.
When I restart and hold down Option on the iMac the only drive that appears is the HDD, not the other two selectable drives that are visible if I boot up on the MacBook Pro. On the iMac in System Prefs > Startup Disc I can see all 3 drives but when I select it and restart, the machine freezes on the grey loading screen and goes no further.
Not that it should make a difference, but there is a 3rd partition on the external drive that is currently empty (for extra storage).
Any help is greatly appreciated - I can't find any relevant answers elsewhere. Thanks,
Dan

External Hard drive won't read on iMac

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