External hardrive error, cannot save files onto ex hd, NEW MAC USER!!! D:

hello, i just recently purchased my macbook pro last night, and i had no problem adding all my songs into itunes from my western digital harddrive. But one problem i have been starting to notice is that i can't save any files on it. And whenever i plug it in, it tells me that there has been an error trying to open it up. I have googled for a few hours and the only solutions i have seen are that the cord may be too long and i need a new cord or i have to reformat it, which i don't want to do or else my thousands of songs and pictures are gone. What is the best solution to get access to save to my hard drive without causing any damage to my files. Thank You!

on the step where you have to use terminal, after UUID, it only says:
Display detailed information about a disk or partition.
Root access is not required.
have i done something wrong?
edit*-after googling, i see that i should have had a number sequence pop up, ill try again now
Message was edited by: iwanturpizza

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External hardrive error, cannot save files onto ex hd, NEW MAC USER!!! D:

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