External HDD not sleeping since Mavericks

I have a 2 TB G-Tech HDD which is used by Time Machine. With Lion as my mini's operating system, the G-Tech (connected by FireWire 800) would sleep periodically, and always when the mini slept. Since upgrading to Mavericks, the G-Tech doesn't sleep anymore - not periodically through the day and not when the mini sleeps. The G-Tech will sleep if I shut down the mini, not if the mini sleeps, and not if I eject the Time Machine volume from Disk Utility.
Does anyone know how I can get the drive to sleep again?
Thanks
srb

Many have the same issue. It is not drive specific. No solution to date but Apple has been notiifed. USB drives sleep but will not shut down when Mac shuts down like FW drives. Very strange.

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External Hdd not detected

Hi guys,
I've got this issue where my Macbook Air cannot detect my external hdd (not showing up on disk utility), where as my Mac Mini can. I assume it's a software issue. Both are running OSX Mavericks (Latest edition) and there is nothing wrong with my USB port in the Air (detects my mouse, flash drive etc.).
The hdds' LED no longer flashes when plugged in the Air but functions fine when plugged in the Mac Mini.
Is there any manual reset command (through Terminal) or setting in the Macbook Air without having to factory reset?
Thanks in advance for your help!

If the hard drive is bus powered (it doesn't have an independent power supply) the MBA may not be supplying enough power to the drive. This isn't an uncommon problem. I have a cheap external at work with this problem which I solved by plugging it into a powered USB hub instead of directly into the computer. Had that not worked I'd have tried finding an external power supply for the drive - or junking the enclosure.

[SOLVED] External HDD not mounting at boot

So, I've got this USB external HDD which won't mount at boot time. I set it in /etc/fstab using its UUID and it works immediately after boot if I do
sudo mount -a
I had it before on a different machine, running Arch too, and never had this problem. How can I see what's going on at boot time? I usualy just start the computer remotely (wake on lan).
Last edited by RaisedFist (2010-10-21 11:22:46)

Couldn't it be caused by the external HDD not being ready yet when the system boot? Nowadays I rarely encounter these issues, but some years ago even certain internally connected drive would need a delay to get ready for boot. If so settings in BIOS has to be adjusted.
Just a quick guess.

External HDD not recognized after unsafe removal

Dear,
Yesterday i bought my first macbook pro. Before i bought that macbook i saved all my data from my windows laptop on my external USB HDD.
Today i connected the external hdd trough USB. the macbook recognized it immediatly but i accidentally removed the usb cable from the disk, so it dissappered.
Now when i connect the usb drive my macbook freezes for a period. After the freeze i don't see the drive.
If i remove the usb cable during the free the macbook comes back alive.
Since i am a newbie on mac i need your help !
cheers

Welcome to Mac-land.
This wouldn't happen to be a WD external drive, would it?
Is there some utility on your Windows laptop that you can use to repair the external drive? Something equivalent to Disk Utility on a Mac? I'm not a Windows guy so I don't know.
If the data is still on your Windows laptop, then maybe your Windows machine can erase the drive enough for you to get it to mount on your Mac.
Another option might be to see if your Mac will boot into recovery mode (restart and hold down ⌘R until you see the Apple logo), and then maybe Disk Utility (you'll find it when you boot into Recovery Mode) would be able to see the external drive and either repair it or reformat (erase) it.
Occasionally Techtool Pro 7 will be able to repair something that Disk Utility can't. Techtool is a good thing to have; it's the only third party maintenance/repair utility that you need. Techtool installs a repair partition (the eDrive) on your internal hard drive, similar to the recovery partition that is already there with Mavericks. So you might be able to boot into the eDrive and then see the external drive and either repair it or format (erase) it so it will show up under normal boot conditions on your Mac.
It seems less likely, but perhaps your external drive has chosen this time to die. If you can't get it to mount/erase/repair with either machine then that's probably what's going on.
Less likely than that, but still possible, is that the problem is with the external is in the enclosure itself, and not in the drive within, so if you can't get it to work any other way, it's worth a shot to remove the drive and put it in a different enclosure and see if it will work.

External HDD not recognised in Mac Book Pro

I am trying to connect a external HDD to the MacBook Pro. The external HDD used is Seagate FreeAgent GoFlex 1 TB powered by a USB cord connected to the laptop. The light on the HDD is not glowing neither does it feel like moving when touched.
Can somebody come back with a solution to get the HDD working on the Mac?

By placing the HDD in a different enclosure, one would be testing if the enclosure circuitry is faulty. Since it works on a PC, then that is not the problem.
noondaywitch may be on the right track. I note that your HDD has an optional Firewire connector available. You might order that or get a 'Y' connector where there are two USB connectors that you would insert in two USB ports on your MBP thus gaining more power for the Seagate. No guarantees of success with either option.
Ciao.

External HDD not recognized

I have a 1tb external hdd that i can't seem to find, on my desktop, in finder, in disk utilities or even the system profiler. it's got my 20gb itunes library and about 150 gigs worth of movies on it so i'd like to try to get it working again, without reformatting it if it's possible. It doesn't show up on either my ibook or my mac mini and it won't show up on my friend's windows laptop either, although when i did put the usb into the windows computer something popped up that said it was installing drivers and that it could be used. when i went to look for it it was nowhere to be found. the hdd is a smart drive and has a 100gb windows formatted partition, and a 800 gb mac partition and i don't use either for timemachine. it's been working fine since i got it, not even a hiccup and there have been no odd loud or unusual noises recently. and when i plug it into any computer it starts to spin up as it normally does. i've tried the usual check wires, turn off/on, restart all computers, nada. what is really distressing is the fact that the system profiler doesn't even recognize it so even if i wanted to i couldn't reformat it.
i would appreciate any insight. thanks.
Message was edited by: CortB

sorry just edited the original message, no i cannot see it in system profiler, on either mac, and i can't see it in device manager on the windows.

USB External HDD not recognised in OSX 10.5.4

Hi,
I am attempting to use an ISOGEAR250 2.5" IDE external HDD on my iMac.
This deviceis advertised as 'compatible with OS/X', which is in fact only true up until version 10.4.9.
The device is not detected on any OS/X version with the IOUSBMassStorrageClass.kext or IOUSBfamily.kext kernel extensions of any version of OS/X past 10.4.9.
The only way to get this device to detect on Leopard is to revert the specific kernel extensions to earlier versions, and use the USB Prober utility. This is quite a dangerous exercise, and can lead to operating system instability.
I have tried the device on numerous Apple computers, and it only works on the ones with OS/X 10.4.9 or earlier installed. I have also experimented with many different file system formats. This device works fine on Windows machines, including Windows in Bootcamp, and Windows using VMWare or Parallels.
For your information, the device does turn up in the System Profiler with the following info, but will refuse to mount with kernel extensions past version 10.4.9:
USB4500 FW1.04:
Version: 0.001
Bus Power (mA): 500
Speed: Up to 480 Mb/sec
Manufacturer: DATAST0R Technology Corp
Product ID: 0x4500
Serial Number: 1966XXXXXXXXXXXX (I added in the X's)
Vendor ID: 0xed06
If I plug the HDD in while my iMac is sleeping, it will wake up the iMac.
I have tried the device on both the iMac's built-in USB ports, as well as with a powered USB hub.
Numerous other users have had similar of the same problem
(see: http://discussions.apple.com/thread.jspa?messageID=7835455), and yet Apple has not yet rectified the problem, which is clearly arising from the update to the operating system, and not the device itself.
Does anyone have a fix for this problem, aside from reverting the kernel extensions and using the USB prober?
Thanks for your help,
Cal

From searching the web, I am tempted to say the Iso Gear is quite an exotic device.
It's up to Astone them to deliver a firmware upgrade for their device to work with Mac OS X 10.5, as Apple probably follows USB 2.0 standards when accepting (or not) an external hard drive.
diskutil became more picky in 10.5 (been bitten myself) but still, I am not sure whether this is due to Apples development teams faults or due to to Astone following standards.
There has been an issue in 2006 with LaCie drives on OS X 10.4 which were resolved by their firmware upgrade.
I know this is of no help to you, but consider not just talking on Apple forums about this but also on Astone help channels.
--greg

ExFAT formatted external drive not mounting in Mavericks?

Hi all,
I'm wondering if anyone is experiencing this issue. I have an external usb drive (WD MyBook) that was formatted to the ExFAT filesystem under OS 10.8. The problem is that the drive is no longer readable by systems that have been upgraded to Mavericks. Disk utility on these systems can see the volume, but cannot mount the ExFAT partition. Disk Repar returns an error to the effect that the drive is faulty. Mind you, I can still mount this drive on any machine that is not running Mavericks, so it makes me sceptical that the drive itself is soley at fault.

peacedotnik
I'm wondering if anyone is experiencing this issue. I have an external usb drive (WD MyBook)
You should NOT connect any WD MyBook right now under Mavericks, you have a high likelihood of severe data corruption
WD is telling its customers to REMOVE WD SOFTWARE especially on WD MyBook
keep your WD MY BOOK unconnected right now until a resolution unless you have a backup of ALL DATA on your MyBook stored elsewhere
http://community.wd.com/t5/External-Drives-for-Mac/bd-p/passport_mac
Also,..
If you have a RAID setup, data corruption is possible. Exact source determination has not been made yet.
Until there is resolution, keep all RAID setups unconnected and consider other means for backup, such as simplex USB non-RAID backup.
Bill_S
Community Manager WESTERN DIGITAL
External Drives for Mac Experiencing Data Loss with Maverick OS (10/30/13)
There are reports of Western Digital and other external HDD products experiencing data loss when updating to Apple's OS X Mavericks (10.9). Western Digital is urgently investigating these reports and the possible connection to the WD Drive Manager, WD Raid Manager and WD SmartWare software applications.
Until the issue is understood and the cause identified, WD strongly urges our customers to uninstall these software applications on their systems before updating to OS X Mavericks (10.9), or delay upgrading. If you have already upgraded to Mavericks, WD recommends that you remove these applications and restart your computer. WD has removed these software applications from our web site solely as a precaution as we investigate this issue.
Wait for resolution of this occurance.
Peace

External HDD - Standyby / Sleep Problems

Hi everybody,
I use a TC 1 TB, connected to my MacBook using Gigabit Ethernet. The TC is connected to automatically on startup and everything works fine.
As soon as I connect an external USB harddisk to it, I encounter problems when starting the system or waking it up from standby / sleep. It seems that the exernal harddisk enters sleep mode, too, and the TC is not able to wake it up properly. Thus, the startup process hangs, i. e. the MacBook can't be used. When I disconnect the HDD from the TC, things continue smoothly.
Does anyone have any ideas how to solve this issue? I'd really like to use the external HDD as additional space.
Thanks in advance!

Depends on hard disk type used. Change of externalö disk solved the problem.

External HDD not recognized by Retina MacBook Pro

I recently bought this external HDD (http://www.amazon.com/Seagate-Backup-Desktop-External-STCA1000100/dp/B00829THK0/ ref=dp_ob_title_ce) to backup with my new retina macbook pro. It uses usb 3.0 and if I am not mistaken, the usb ports on the new macbook pro are usb 3.0.
I plug the hard drive into the wall and then into my computer. It spins and there is a light on, so I know it is powered on. Nothing shows up in finder and nothing shows up in disk utility. The box says it is compatible with macs and it works with other Macs that are not my own.
Has anyoher else had this problem? Do all usb 3.0 periphrals work with the new macbook, or only Apple's?
Please help

I had some luck with these terminal commands. The drive mounted and showed the right speed in System Profiler. I recommend copying and pasting the commands into the terminal if you're not comfortable there.
sudo mv /System/Library/Extensions/PXHCD.kext /System/Library/Extensions/PXHCD.kext.not
sudo touch /System/Library/Extensions
Reboot the system after running these commands.
I had migrated from my previous machine and had this problem. I restored it, and it worked fine. I put everything back on and started isolating. This extension seems to be from when I had installed LaCie drivers on the old machine.

External HDD "not readable" - Any way to recover data?

I have a MacBook Pro with 10.6.4
The external HDD is a 320GB 2.5" Samsung. Using my MacBook Pro, I formatted it to have a 250GB partition for TimeMachine, with two other partitions for Windows computers as I was traveling without my MacBook and needed to backup photos.
I used the HDD successfully for 3 months with no problems. But when I returned and tried to put everything on my Mac, Disk Utility told me I needed to verify and repair the disk. As it wouldn't mount, I performed the tasks that DU suggested, but now I am stuck with four partitions(?) which are not readable. And now DU does not give me any options.
See screenshots here:
http://s1214.photobucket.com/albums/cc489/brkco/HDD%20Problem/
The disk spins up normally, with no abnormal noises. I suspect there were plenty of Windows viruses (as I had to use many PCs over the 3 months), but the last time I used the drive successfully, it was on a PC and I successfully transferred items onto it.
Please could you advise on actions or further diagnostics I should do. Luckily I bought a 16GB flash drive to make a 2nd backup of photos, but there still important documents which I need to recover off the HDD.
Thank you in advance.
Stuart

Welcome to Apple Discussions!
The Windows partitioning complicates matters. Some data recovery tools for the Mac include Prosoft Data Rescue, Subrosasoft Filesalvage, Boomerang's Boomerang, and Stellar Data Data Recovery tools. If none of them can read it you may need to take it to a professional data recovery like http://www.drivesavers.com/ which can cost thousands of dollars.
In the future always backup your data regularly*:
http://www.macmaps.com/backup.html
- * Links to my pages may give me compensation.

External HDD not getting detected?

My 250GB Transcend External HDD is not getting detected. Help please. Even yesterday, I had used it successfully. I don't have a clue what happened.
Last edited by armageddon09 (2009-10-14 12:49:39)

I have the sam issu with a Coolink USB2.0 external enclosure with a 320GB Hitachi HD.
The relevant informations are:
# uname -a
Linux arch.aneder.hu 2.6.31-ARCH #1 SMP PREEMPT Tue Oct 13 11:33:39 CEST 2009 x86_64 AMD Turion(tm) 64 X2 Mobile Technology TL-60 AuthenticAMD GNU/Linux
# lsusb
Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 001 Device 002: ID 04f2:b028 Chicony Electronics Co., Ltd VGA UVC Webcam
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 002 Device 002: ID 152d:2329 JMicron Technology Corp. / JMicron USA Technology Corp.
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
after ca. 5 second:
# lsusb
Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 001 Device 002: ID 04f2:b028 Chicony Electronics Co., Ltd VGA UVC Webcam
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
# dmesg
usb 2-3: new high speed USB device using ehci_hcd and address 2
usb 2-3: configuration #1 chosen from 1 choice
Initializing USB Mass Storage driver...
scsi6 : SCSI emulation for USB Mass Storage devices
usb-storage: device found at 2
usb-storage: waiting for device to settle before scanning
usbcore: registered new interface driver usb-storage
USB Mass Storage support registered.
scsi 6:0:0:0: Direct-Access Hitachi HTS541616J9SA00 PQ: 0 ANSI: 2 CCS
sd 6:0:0:0: Attached scsi generic sg2 type 0
sd 6:0:0:0: [sdb] 312581808 512-byte logical blocks: (160 GB/149 GiB)
sd 6:0:0:0: [sdb] Write Protect is off
sd 6:0:0:0: [sdb] Mode Sense: 34 00 00 00
sd 6:0:0:0: [sdb] Assuming drive cache: write through
usb-storage: device scan complete
sd 6:0:0:0: [sdb] Assuming drive cache: write through
sdb: sdb1
sd 6:0:0:0: [sdb] Assuming drive cache: write through
sd 6:0:0:0: [sdb] Attached SCSI disk
usb 2-3: reset high speed USB device using ehci_hcd and address 2
usb 2-3: device descriptor read/64, error -71
usb 2-3: device descriptor read/64, error -71
usb 2-3: reset high speed USB device using ehci_hcd and address 2
usb 2-3: device descriptor read/64, error -71
usb 2-3: device descriptor read/64, error -71
usb 2-3: reset high speed USB device using ehci_hcd and address 2
usb 2-3: device not accepting address 2, error -71
usb 2-3: reset high speed USB device using ehci_hcd and address 2
usb 2-3: device not accepting address 2, error -71
sd 6:0:0:0: Device offlined - not ready after error recovery
usb 2-3: USB disconnect, address 2
It wasn't any problem with 2.26.29-ARCH kernel.
Any hints?
TIA

External HDD not recognized after Finder Crash?

Hi guys. I was loading a file in photoshop from my external hard drive. It was a big file 1.5gb. After 10 minutes of waiting i decided to force quit Photoshop as it was frozen at the loading bar. Soon after the finder stopped working too, so i restarted my mac.
Now everthing work fine but my external hdd its not recognised anymore. It works, as i can see the light on, but doesn't show anywhere on my mac.
I have tried on a pc as well and the same result.
How can I get my files back or make the hdd working again?
Any help would be much appreciated
Cris

hey loner, actually its shown on About This Mac -> More Info -> System Report-> usb
sorry i didn't see it properly before. What does that mean? have i got a chance to recover it?
here is the screen shot

Satellite L670-1JP external HDD not always recognized on start-up

I bought a Samsung G3 external HD. The first time i plugged it in, it was directly recognized by my Toshiba Satellite L670-1JP and worked with no problems.
But later, almost everytime I start up my computer, he does not find the external HD. I then have to unplug en replug the USB connection several times to make it work.
This is rather time consuming, so how can I solve this problem ?

Hi
Do other USB devices work properly in connection with the Satellite L notebook?
Did you test this external HDD with other computers/notebooks?
I think you should do this because it could be a external HDD malfunction.
Check this!

Help please: iOmega external HDD not mounting

Hello,
I hope someone can help me 1) solve this problem and 2) give me some tips on how to avoid if it was self induced.
My iOmega external HDD won't automatically mount. It does not display in Disk Profiler. In System Profiler I can see an unknown Firewire device which I believe is it. It has data on it currently so I'd prefer not to have to format it! I tried searching some other threads but they tend to be very specific.
Thanks!

Hi, za_. Is this a bus-powered portable USB2 drive? If so, it probably demands a little more power than the port it's connected to can provide. In that case, the problem can be resolved by supplying power to it from (a) an auxiliary power cable that draws additional power from your Powerbook's second USB port, or (b) its own AC adapter, if it came with one, or if one is available as an option for it. If the drive enclosure has no port on it for an auxiliary power input, then (c) you'll have to interpose an AC-powered USB hub between the computer and the drive. Option A is the best, because it isn't bulky and preserves the portability of the drive. Option C is the worst, because it's the bulkiest of the three.
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External HDD not sleeping since Mavericks

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