EXTERNAL HDD NOW DISAPPEARS WHEN USING MY MBP IN CLOSED LID MODE

I have an 15" MBP 2.53 running Snow Leopard, which installed fine. When I go to use it with my Apple 24" Display and my external hard drive, the external HDD disappears when I go into closed lid mode.
The finder freezes too, and I can no longer enter into Time Machine.
The external HDD does show up in disk utility, however.

and please ... STOP SHOUTING!
It doesn't make your message any more relevant or increase the motivation to help you. To be honest, it makes you look like a moron, if anything.
Cheers,
Jazz

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Is it safe to use the MBP in closed clamshell mode?

I've connected my MBP to my LCD TV and started to use it as my desktop.
I'm deactivating the main display of the MBP by putting it into sleep mode and moving my mouse, so it wakes the computer up and shows image only in the TV, keeping the main display turned off.
I'm constantly monitoring the temperatures of the MBP with iStat Menus. It seems that the temperature is always the same, no matter if the main display lid is open or closed.
So, based on these 2 articles:
http://support.apple.com/kb/HT3131
http://support.apple.com/kb/HT1778
Is it really safe to use the MBP with the display lid closed?
If I decide to run a heavy load application (like a game) and the MBP starts to get warm, would it damage the display, because it is too close to the body of the MBP?

Yes it's perfectly safe and designed to be used that way, 90% of the time this one's used in a similar configuration. The only time the fans come on 100% is when I watch Flash-based items from YouTube or similar. I've never run it for any extended length of time with the fans at maximum I must admit but as long as the air flow is good there shouldn't be any problem.

Turn off LCD display when using second monitor WITHOUT closing lid

I am wondering if there is a way to turn off my macbook's LCD monitor when using a secondary display without closing the lid. I end up having to close the lid, wait for it to sleep, moving moues, and then reopening the lid so it doesnt overheat, and that's alot of work when most windows machines just offer a display setting to accomplish the same thing.
Does anyone know of a terminal command that would disable the primary monitor?

Ilya Batikov wrote:
I am wondering if there is a way to turn off my macbook's LCD monitor when using a secondary display without closing the lid. I end up having to close the lid, wait for it to sleep, moving moues, and then reopening the lid so it doesnt overheat,
It is designed to work with the lid closed and it will not overheat. I do it all the time and have not noticed a rise in temperature because the lid is closed.

Itunes and all my movies have disappeared,i can no longer add to library from my external hdd which ive always used and can only add from the laptops own hard drive,any ideas what the issue could be?

ive recently updated, itunes and all my movies have disappeared,i can no longer add to library from my external hdd which ive always used and can only add from the laptops own hard drive,any ideas what the issue could be?if i transfer the movies from the external to the laptop they will add to the library without any problem so theres no issue with the laptop but when i go to add file in itunes i can path to the external but as soon as i select the file nothing happens, just goes back to itunes

This happens if the file is no longer where iTunes expects to find it. Possible causes are that you or some third party tool has moved, renamed or deleted the file, or that the drive it lives on has had a change of drive letter. It is also possible that iTunes has changed from expecting the files to be in the pre-iTunes 9 layout to post-iTunes 9 layout,or vice-versa, and so is looking in slightly the wrong place.
Select a track with an exclamation mark, use Ctrl-I to get info, then cancel when asked to try to locate the track. Look on the summary tab for the location that iTunes thinks the file should be. Now take a look around your hard drive(s). Hopefully you can locate the track in question. If a section of your library has simply been moved, or a drive letter has changed, it should be possible to reverse the actions.
Alternatively, as long as you can find a location holding the missing files, then you should be able to use my FindTracks script to reconnect them to iTunes .
tt2

Cursor disappears when using Photoshop, anyone else?

My cursor disappears when using Photoshop, I have to leave the program to get it back. Happens constantly since installing 10.8.3.
Was fine for years, until I upgraded my OS

NEW, 1ST TIME POST
I'd like to see some real effort on the part of Apple to 1) address the issue and 2) post a fix.
I've been using the same equipment for several years (27" iMac and a Wacom Intous4). Everything was lovely until 'upgrading' to the latest OS… The cursor dissappears at will. I can NOT predict the event, only that I have only found it occurring in Photoshop.
Contacted Wacom. No help there.
I got VERY tired of having to close PS to get the cursor back. My tablet is hard-wired and my keyboard is an Apple wireless. Of course, w/o a cursor, how are you going to click on anything… Keyboard worked, but not the Wacom. Finally got out my wireless [Apple] mouse, fired it up, and used it as a 'backup' (for crashing my way out of PS). The mouse never interferred with operation. THOUGHT it was a Wacom problem, because I've yet to create the event with a normal mouse. I admit I rarely, RARELY use a mouse. Seems that I can't draw with a rock…
Aggravated by the lack of interest across the board, I discovered quite by accident one day a work-around: flip to a different desktop and then right back. Voila. Cursor is back. I've got 4 desktops available, so it is a quick CTL + arrow. My work-around works for me WITHOUT FAIL. Pay attention Apple/Adobe/Wacom. Apparently something here is refreshing whatever and solving the problem. Until the next time, of course.
Apple - Adobe - Wacom, please don't think we're 'satisfied' and we'll fix it in the NEXT mulit-thousand dollar computer/OS/tablet purchase. I love the products, but with this latest OS, you have a perfect storm of bugs (don't ask me about dropping the Internet DAILEY, s-l-o-w to non-existent blutooth connectivity, new 3D weird actions or [insert drumroll] 'THE CLOUD').
Call any of those listed and get ready for a raft of denial and finger-pointing. I admit, you quickly find yourself somewhere like the Phillipines or India, trying to talk to someone who can't converse with you in you own language, but that is NOT the fault of us, the end-users.
Finally: 'Caps lock'? Please. Give the guy SOME credit. Maybe the light was burnt out on the keyboard?
C'mon. Get with it guys!! Denial mixed with 'passing the buck' is not an answer. And you want MORE MONEY out of me?????
I agree with lkooz, break out the Beseler — I'll get the trays ready…

Pages disappear when using xoffset

Can anyone tell me why my pages disappear when using "crop pages xoffset" in Acrobat Pro XI? It works fine in Acrobat Pro 9.

The system has 4GB of memory. The processor is Intel Core i5 - 2400.
As per your suggestion, I updated the driver for the integrated graphics
card (Intel Graphics HD 2000). The new driver is dated January 2014. The
old driver was dated June 2011.
I tried to replicate the blank pages situation, and none went blank. Will
continue to test over the next week or so, but this looks very promising.
Many, many thanks, Pat!

Pasted image into gmail disappears when using Safari

Pasted image into gmail disappears when using Safari
I recently upgraded to Mavericks (after having a lot of seemingly unrelated trouble with my Macbook Pro (early 2011))
Since then, when I create a new message in gmail, and paste in a screen shot (captured with command-control-shift-4), the image shows up nicely. But after I hit send, the image disappears. It doesn't show up to the recipient, and when I look at my sent mail, it doesn't show up there either. There's nothing, no icon showing where the image should be, just empty space in the message. This seems to happen in Safari, but seems to works fine when creating the message in Chrome. (please, restrain yourself from telling me "Duh. Use Chrome." I know it's tempting, but my computer has some issues and Chrome doesn't always work.) If I create the same sort of message in Chrome, and then go to Safari gmail, I can see the image just fine. So it appears to be something about keeping the image attached to the content of the message while sending (vs. a viewing problem).
I know when Mavericks was installed, I had to install something in Safari for Adobe docs to show up again. Is there something I need to install so that images will stay attached to the content of gmail messages again?
Thanks

After you click Download (the attachment) from your Safari menu bar click Window / Downloads.
Right or control click the file in the Downloads window then click: Show in Finder
I'm not sure if you can designate another folder for downloading web based attachments to, however, instead of accessing your Gmail
account using Safari, you can set up the Gmail account from the Mail app on your hard drive. Mail preferences allow you to choose the
folder you want to use for downloaded files.
To add an account:
Choose File > Add Account or click the Add button in the Accounts pane of Mail preferences.
Enter information about the user.Mail searches for the information it needs to finish setting up your account. If it can’t find the information, continue to the next step.
Enter information about the incoming and outgoing mail servers, review the account summary, and then click Create.For information about options, click the Help button (looks like a question mark).If you don’t want the account to be active immediately, deselect the “Take account online” checkbox. You can take the account online later.
If you aren’t sure about the information to enter, contact your email service provider before you begin. When you talk with your provider, you can use the Mail settings “cheat sheet” available using the link below to record settings you might need to set up an account. If you’re switching from another application to Mail, use the cheat sheet to record information for each account you want to switch.

My keypad keeps disappearing when using google -- but only in the horizontal position. In vertical, it works fine. I have powered off and on, checked that Safari Instant is on, and cleared Safari cache. Any help will be appreciated.

My keypad keeps disappearing when using google -- but only in the horizontal position. Vertically, it works fine. I have powered off and then back on. I have checked that Safari instant is on, and I have cleared Safari cache. Nothing has worked so far.

Okay -- it fixed itself. Without any intervention, after all else had failed, and I was willing to live evermore with vertical searches. If only everything else in my house mysteriously recovered from the broken state.
Have no idea what was/is going on with the disappearing keypad.

IPhone 6 - I can only send photos via iMessage in landscape mode. The address line disappears when I try to send a portrait mode photo.

iPhone 6 - I can only send photos in landscape mode via iMessage. The address line disappears when I try to send a portrait mode photo. Gone so far as erasing all content and settings. Problem persists.

Howdy jackbry,
Welcome to Apple Support Communities.
If you haven’t already, you can try resolving the issue with not being able to send iMessages that contain portrait photos by restoring your iPhone to factory settings as shown in this article:
Use iTunes to restore your iOS device to factory settings - Apple Support
So long,
-Jason

Cannot use clamshell ( closed lid ) mode

I have a very annoying problem with my MBP in clamshell mode. I used to use my computer in clamshell mode with my external monitor while plugged into the ac adapter. Once in a while when I want to use it in clamshell mode I try waking it up with my bluetooth mouse or keyboard and it wakes up and my monitor shows my desktop for about 10 sec, before it goes back to sleep. I try again and something happens. Sometimes it continues to wake up on its own before falling asleep again. This didn't happen before when I first bought it. Is anyone else having the same or related issue?

I can relate to this. I use my MBP mostly in clamshell mode. Transitions, plugging in and unplugging the external monitor, and other accessories, I do mostly with my fingers crossed and prayers to the patron saint of electrons. Sometimes I get the results you describe; sometimes, something even more odd. It's worth remembering that the external display doesn't necessarily mirror the (closed) laptop display — I find it has a different background, and of course it has different resolution and proportions as well. So some thinking and re-organizing is required on the part of the computer to change primary displays in that fashion. Two things I do to facilitate the change are (a) to put the computer in sleep mode before attaching or detaching the display, and then unplugging the AC power first; and (b) ejecting external drives before they are unplugged. Even if it's asleep, the computer objects to having a USB connector to a mounted external drive removed.

MacBook Pro keeps going to sleep in closed-lid mode and external monitor

I am trying to run the MacBook in closed lid mode with an external monitor. It seems to work fine at first, but after about 10 seconds, it goes to sleep. I can wake it back up but it just goes to sleep again.
Has anyone seen this before?

I figured it out. Apparently you can't run in closed-lid mode on battery. I plugged in the power adapter and it's working fine now.

Applications disappear when using external mouse

Using windows 7 professional on a brand new T410 (2537-RZ5).
Happens only when using an external mouse and mouse is stationary for random periods of time (seconds or minutes).
Problem: all applications (internet explorer, office, etc) will suddenly disappear (sometimes only leaving outside border of application) to reveal desk top - does not matter which application i have open or whether there is one or multiple. Desktop color is correct but instead of solid color it has a diagonal ribbed effect to the color. Applications will reappear moment I move the mouse.
Happens with variety of external mouse - does not happen if using laptop mousepad (i.e. no plug in). All latest windows and lenovo updates installed as far as I know but has not fixed bug. Has happened again just while writing this message - quite frustrating.
Please help if you can.

I noticed a similar phenomenon and found that my mouse cursor was landing over the sensitive spot on the right side of the task bar which harbors the "Show Desktop" Aero feature. Check it out.
W540 20GBCTO, Ultra Dock, W520, 4270CTO, W510, 4318CTO; (2)T500, 2081CTO; Y560, 064657U, Y530, 405166U; T61p, 6465CTO, A31p, and L2461x Multi-touch Monitor, Mini Dock Plus Series 3

Installed OS X Snow Leopard on external HDD, now won't allow me to delete files from Mac internal drive

Hi,
I am stuck! My 1 TB iMac 27" decided to stop booting up and would only stay at the grey screen with the apple, gear turning and progress bar. When it got to a certain point on the progress bar it would shut down. Thanks to so many helpful people and their experiences I was able to try many different things including (Command + S, typing /sbin/mount -uw / enter , chmod 775 / enter, logout enter, then rebooting holding down Command + V) and (Reinstalling OS X and using Disk Utility to repair - came up with Disk can't be fixed).
Nothing worked until I read a couple of very wise answers who said "Your hard drive is not dead, but too full...keep at least 10% free at all times". I was down to about 1% (ooops!) Thankfully hubby had bought me an external HDD for Christmas, onto which I installed OS X and being connected to my iMac, it recognized my internal Macintosh HD and all my files are there. Phewww! But I don't want to use my external HDD as my startup disk, I wan't to keep my Macintosh HD for startup but it is too full to repair and select as startup.
My problem is that I cannot delete files from Macintosh HD, and I've tried to unlock files/folders but they don't seem to be locked. But when I drag them to the trash can it says "The item ... can't be moved to the Trash because it can't be deleted." Again, many helpful answers online, but nothing is working. I have 2 Finder windows open, one with external HDD (new startup disk), and old HDD (Macintosh HD) but all items in Macintosh HD can't be altered or deleted (right click doesn't highlight to change the name). So if I can't delete my files, I can't reinstall OS X and repair disk and select it as my startup disk. I'd be so thrilled if someone can help me. I have tried unlocking folders, and I downloaded 'Trashit'. Neither worked, so I figure because it has the little pencil crossed out on the menu bar that it is protected somehow...I just don't know how/what to do. Thanks

Ok, so I'll try set it out a bit clearer than my first post,
This is what I've done, and the results:
1. My son unplugged working iMac Mac OS X Snow Leopard 10.6.2, 1TB with only 11GB available space
2. Turned it on and got the white screen, apple, turning gear and load-up bar
3. Turned Mac off and waited 1/2 a minute.
4. Turned Mac back on...(same as 3.), tried again many times
5. Began searching internet for answers (see original post)
6. Found answers and did the following:
               1.     Put OS X installation disk into drive
               2.     Attached External Hard Drive
               3.     Installed OS X onto External Hard Drive (With a different name & password to original HDD)
               4.     Found Macintosh HD still worked so tried to delete files only to get message saying                                           files couldn't be deleted (see original post)
I've tried changing the permissions in 'Get Info' and this is what happens:
1.Right click Macintosh HD - says "You can only read"
                                                  Name: System - Read & Write
                                                             Admin -   Read & Write
                                                             Everyone - Read only
2.Click on padlock to unlock - doesn't turn black to be able to change anything
3.Check the box "Ignore ownership on this volume" (someone else advised to do this)
4.Name changes to 'mydrive (Me)'
5.Lock padlock and Name still says mydrive (Me) but still 'You can only read'
I don't know what is wrong or what to do, but perhaps you are right LowLuster, that because I named them different names it is protected in some way.
My thought now is to copy all my files to the external HDD and then erase and install again on my internal HD, but I really need my calendar, emails etc from my old HD and not sure they can be found on the old HD to copy over.
Still stuck!

External HD shut down when turning off MBP. How?

Hi there
I have an external HD connected via Firewire to my MBP. How can I achieve the following? :
1. To have the external HD shut down automatically when I shut down the MBP. At the moment, if I shut down the MBP, the external HD stays on and I have to turn it off manually.
2. To have the external HD go into sleep mode (if possible) automatically when I put the MBP into sleep mode.
3. To have the external HD wake up from sleep mode or turn on whenever I do the same on the MBP.
Thanks for your help,
A.

Thank you both, Ned and hsaybasIII, I guess that's answered then. I was hoping to hear that there's some Utilities control, or Preferences pane that I wasn't aware of, and which enabled the feature I was talking about. Especially since I remember using it a long time ago on a much older Mac and an external HD, so I was assuming that these days that would be implemented too. Oh well... Thanks again.
A.

Static NAT entry disappears when using NVI on Cisco 1921 (Multiple versions)

We have a Cisco 1921 as an IPSec tunnel endpoint where we assign static NAT entries. It is a static one-to-one NAT putting each remote endpoint as a local /24 subnet. We are using NVI and we see some of these static entries disappear when packets are unable to reach the destination.
The production router is running 15.0(1r)M16 but we were able to reproduce this same behavior on 15.4(1)T2.
To reproduce, we add the static NVI entry:
ip nat source static X.X.X.X 172.30.250.11
And things look good for a bit:
ROUTER# sh ip nat nvi trans | i 172.30.250.11
gre 172.30.250.11:0 X.X.X>X:0 Y.Y.Y.Y:0 Y.Y.Y.Y:0
--- 172.30.250.11 138.54.32.9 --- ---
tcp Y.Y.Y.Y:60360 Z.Z.Z.Z:60360 172.30.250.11:22 X.X.X.X:22
There is a known issue with GRE traffic being dropped at this particular endpoint, so after generating GRE traffic, the entry completely disappears:
ROUTER# sh run | i 172.30.250.11
ROUTER#
ROUTER# sh ip nat nvi trans | i 172.30.250.11
gre 172.30.250.11:0 X.X.X>X:0 Y.Y.Y.Y:0 Y.Y.Y.Y:0
icmp Y.Y.Y.Y:59916 Z.Z.Z.Z:59916 172.30.250.11:59916 172.30.250.11:59916
tcp Y.Y.Y.Y:60360 Z.Z.Z.Z:60360 172.30.250.11:22 X.X.X.X:22
I can reproduce this by severing the tunnel to any other remote site, and after generating GRE traffic to the downed endpoint, the corresponding static NAT entry will disappear.
Debugging has not shown anything, and I have found some mentions of similar behavior on older versions. Has anyone seen this? We don't have support access to test all versions, so if it is known to be resolved in a particular one, we would love to know to work towards loading that version.
Thanks

Hi Ryan,
Asa cannot ahve 2 default routes, it can only have one. ASA also doesnt support PBR, so the setup that you are trying to configure would not work on the ASA. Router is the correct option for it.
Hope that helps.
Thanks,
Varun Rao
Security Team,
Cisco TAC

EXTERNAL HDD NOW DISAPPEARS WHEN USING MY MBP IN CLOSED LID MODE

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