External hosting server has problems uploading my images

Hi. I am experiencing difficulties getting my new hosting provider to upload my images. I use the upload to FTP on the file menu and I get a message in apop up window. "FTP - Validation, Could not validate that the specified domain is associated with the FTP server and folder. Proceed anyway? Yes / No"
This also occurred on my previous host provider and when I clicked Yes it uploaded OK and my site has been running for several months already.
My new host's support technician has been on the phone with me all afternoon trying to upload the files. It will upload the HTML files very quickly but then runs into problems with the images. So I have spent  a few hours renaming each file and saving them to web. I have made sure all images and assets are linked and in the same folder.  As the FTP upload struggles on it keeps stopping at various images the the computer freezes and I have to wait until it comes back to life. It doesn't crash.
My previous host's technicians and the present one suggested that the problem is in the software - Muse.
Has anyone else had these or similar problems?. Maybe I should rebuild in Dreamweaver?
Oh by the way, my website www.bilyz.com uploads to Adobe Business Catalyst without a problem. Try it and see.

Thanks for your help.  I have done as suggested and I have also tried alternative settings without successful upload. I have checked and double checked all the assets, then rechecked the sizes of each of my images before trying to upload to the FTP server.
1.  I tried to upload with a forward slash in the folder field box - Result was a window " \public_html " does not exist. Do you want to create it?
> OK
New window appears: Error creating folder [failed to MKD dir: 553]
2. Forward slash: The requested folder "/public_home " does not exist. Do you want to create it?  > Yes.
New window: Could not validate that the specified domain is associated with the FTP server and folder. Proceed anyway? Yes
3. New window appears: Title of window: Upload to FTP Host
                                Overall upload progress: 65% complete
Then uploading stalls and a message appears: Error uploading file lucy.jpg. Click to resume. If problem persists, try again later. [FTP response timeout]
Each time I click on Resume the screen freezes for a while then returns to 'live' and it all begins again.  It is perplexing me why my site uploads to BusinessCatalyst without any problems.  It also uploaded to Namesco.co.uk without too much difficulty (my first upload)
Yesterday prior to contacting you the hosting technician at Vidahost.com took command of my computer and tried to see what the problem was but obviously without success and suggested that the Muse software could be at fault - which I doubt.
I have taken screen capture jpegs of the windows but don't understand how to include them.
Kind regards
Bill

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