External Mail Send after forwarding an item in SBWP

Hi ,
My requirement is that there is a Requistion workflow which send a notification in SBWP
to the first approver and tthen to second approver when first one approves the requistion.At
each step a workflow sends a mail to each approveralso.
Sometimes the requisition is forwarded from one user to another from SBWP, and no mail
is send if it is done from SBWP.
Since i am new to workflow , please provide some way by which we can send an external
mail whenever an item is forwarded from SBWP.
Thanks

Hello,
"It seems you want to send work item to both SBWP and external mail box.
To accomplish the same, go to SO16 transaction code.Under the tab Mail sy.grp, choose the radio button "Send to home addresses of users".
That's all.You are done."
The question is about sending mails, not work items.
Setting SO16 by itself does nothing.
Setting SO16 is just one part of getting mails sent to a SAP user to be sent on to an external address.
regards
Rick Bakker
hanabi technology

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    Then, create an Output type for that Partner function with transmission medium as 'External Send'. You can use the standard SAP program to trigger the email. To send the actual email after the output is trigerred, the link connection has to be set up be BASIS but if you want to check, then goto SOST and see if the email got trigerred or not.

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