External memory card not working on 6500

i have a nokia 6500 slide and i have 2 different external memory cards (one has all my ringtones,images,etc on it) and the other one has nothing on it. I have put both of these into the phone, but it is not picking any up. Even when i go to see how much memory has been used, it doesnt come up saying the memory card at all. And when i go to take a photo and to change the settings to save it, it also says nothing about a memory card.
I want the memory card and my sim card to work for when i send sms's because my phone fills up so quickly. and i hate having to delete messages after the inbox gets about 4 messages in it.

hi there candi86,
if both your memory cards are not being recognised by the phone, then this may seem like there is a problem with the phone itself. in which case, check that the memory cards are readable on your computer (using an adapter or memory card reader if you have one), and also if you have the latest firmware update for your phone (check via Nokia Software Updater, which is part of Nokia PC Suite). also, what brand is your memory cards? are they both the same brand? there have been known to be problems with cheaper/worse-reputation brands of memory cards, even kingston has been cited as having problems. but this may not be the problem here.
another consideration is that the back cover of your phone is not placed properly. the 6500 slide (much like the 5610 i have) has contacts on the back cover, which when the cover is properly on, allow the phone to recognise the memory card and refresh the music library. if these contacts are damaged, then the phone may not recognise the memory card. check if your cover is a bit loose as this may be the problem.
i hope this helps

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