External microphone

I can't get an external microphone to work on my HP Pavillion dv7 laptop.  I have read through most of the posts and nothing has helped.  However, I haven't seen anyone who has had my exact experience.  When I plug in either of two external microphones, one a single mike and the other connected to a headset, I can record but it is recording with the built-in microphone, not recognizing that anything is plugged in.  The reason I am sure of this is because if I tap lightly on the mike, there is little or no reponse on the vertical bars in the Sound Recorder program.  But if I gently tap with my fingernail anywhere on the computer frame, the bars light up right to the top.  Help anyone?  Thanx.

Hello pobox518
Welcome to the HP Forums!
I understand you are unable to connect an external microphone to your computer. I will do my best to assist you! First, I require the following information:
1. The computer's model number. If you require assistance locating this information, please reference this website: Guide to finding your product number
2. The computer's operating system. If you require assistance locating this information, please reference this website to determine your Windows operating system.
3. Have you installed any new hardware on this computer, before the issue appeared?
4. Have you installed any new software or drivers on this computer, before the issue appeared?
Thanks for choosing the HP Forums. Have a great day!
Mario
I worked on behalf of HP.

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    Message was edited by: Duane

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