External optical drive Asus SBC-06D2X-U not reading dvd's

My optical drive no longer worked on my iMac, so I purchased an external optical drive : ASUS SBC-06D2X-U, which as per the box, guy at the store and online reviews, can read blu-rays....
When I insert a dvd or Blu-ray, they appear on the desktop's upper corner. However, nothing happens. It doesn't start to play. When I click on the dvd icon, this what I see.. see attached pictures. I've tried looking on the ASUS website for info, but no luck.
Any ideas on what could cause this issue ?
Thanks,
Julie

Blu Ray DVD is an oxymoron   Oops.  Yeah, I wasn't thinking.  How embarrassing.  Anyhow, to further describe the problem:
The drive shows up in FCP as an option to which I can burn.  If I put in a regular, single layer DVD, it worked (2nd try, first try I got an error saying it had failed to burn because it had failed to calibrate the laser for the media, or something like that.  I just ran it again, same disc and was successful).  If I put in a dual layer DVD, it errors out and does nothing (sorry, I forget the exact error message reported) and I have to disconnect and reconnect the drive in order to get the "eject" button on the front of the drive to work.  If I put in a blank Blu Ray disc, the drive spins up, tries to see what the disc is (I guess) and then just ejects the disc again.  If I put in a regular DVD movie, it plays no problem.  I have not tried to view a Blu Ray yet.  Oh!  And the time I successfully burned a DVD, now that I think about it, I first mistakenly just copied the .img file to a DVD, then I actually used the Drive Utility and burned the .img to a DVD that plays.  I created the.img file from FCP when I couldn't get the burning to work the first time, but that was dual layer, which as I said earlier, seems to cause issues - I will try again to burn directly from FCP to a single layer DVD, since I know I can at least do that much.  Then I will see if ASUS can be any help, since the fact that the drive won't even look at a blank Blu Ray disc and just spits it out doesn't seem like a problem with the Mac/ASUS relationship as much...?

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