External Screen Notifications Question

Hey,
I've had my flip for 2 days now and its great.  I've read online and seen many videos that says you can READ MESSAGES/EMAILS on the external screen.
I've tried using the volume rockers, but this doesn't work.  
How do I view my messages on the external screen, without flipping open the phone?
thanks

When you hit the down volume button, an icon of your email envelope, (rectangle), or your text msg envelope, (parallelogram), will appear. When this happens, just wait a few moments and it will morph into the text of the message all by itself.

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