External services confirmation- ML81N vs. IW42??

Hello everyone,
I have a question around confirmation of external services, addressing to those who are savvy with external services config side..
First of all- Does accepted service entry sheet represent itself a confirmation? Or do we need also confirm it standard way as well? In case of latter, itu2019s confusing, since when we hit u2018actual datau2019 in IW42, we only have operations to confirm, not the particular services that lying beneath in sub screen External (e.g. from contact). So, subscreen Services is activated in confirmation layout, stays grey regardless whether you have services from contract or from material master (Mat type DIEN), nor using PM02 or PM03 ctrl keys..
So, what should I do to enable those services in confirmation screen?and all in all, is it necessary at all from business process design standpoint, or service entry sheet is normally enough to confirm external services? if so, what is the purpose of that subscreen in confirmation then??
Thanks in advance,
Sergey

Hi Sergey,
In case of external services process we dont do confirmation from standard transactions i.e. IW42/IW41, whereas it used for internal operations only or the opeartions carried out by external workcenter.
In SAP we do service entry acceptance & GR against the PO for confirmation followed by MIRO i.e. invoice verification for payments.
We get the following statuses upon above activities....
EODL-External Operation Delivered
EOPL-External Opeation Partially Delivered.
Sundar

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What could be the best practise from the PM side when we want to send an equipment for external repair
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Edited by: Amehra on Jul 7, 2011 1:53 PM

Hi,
it is not necessary to enter the exact amount for external service in PM order ,
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Regarding - External Service

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Dear
U can create the service master for that proccessing .in which u have to define each service where what kind of work is maintain in that service den assign the number to dat service. against that sercvice number u will get PR .after den PO will be processed den service will get completed den u can use TC ML81N for confirmation of that service,
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Limit PO :Combination of GR/IR is not allowed for external services

Hi,
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but for Limit PO, with follow on documents--"Confirmation" is checked, we have a error messagecombination of GR/IR is not allowed for external services".
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RK.

Hi
<b>Please go through the links below, which address the same issue -></b>
Limit PO(Item category D instead of B)
SRM: Item category B/D for limit PO
Re: Problem with Unknown account assignment with limit order...reply soon...
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SRM 5.0 ECS R/3 4.6C
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Hi
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MM-External service management pricing configuration

Hello Experts,
I am working with MM-External service management, and am facing an issue in Pricing during creation of SES (ML81N).
I have modified the standard Access sequence 0010 (Performance conditions) by inserting Table 104 to row 15.
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The Contract (ME33K) has a service included with a Service No. 40000000 as shown below with a Gross price as 1/- . The said service is created in AC03.
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Please guide.

Hi,
Instead of modifying the standard Access sequence , you can create New Access sequence for service but you need to add field SRVPOS for Activity Number in the following path:
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Regards,
Biju K

External service orders

Hi PM Experts,
How to maintain external service orders?

Dear bharat.c ,
By using Tcode OIOL, where you assign maintenance order type - service order with Sales doc type (desired & as demand by business process).Regarding control key:Only for Internal control key, confirmation is required. For external operations, confirmation is not required.
For more details refer below link :
http://help.sap.com/saphelp_46c/helpdata/en/94/90b45a9e1411d189b70000e829fbbd/frameset.htm
With regards,
Ram

External service operation with PO associated with it.

hi Gurus,
If a PR - PO is created with reference to external service operation of a maintenance order, then do system allow to delete this operation ? Is it standard SAP practice ?
I have observed in our case that, system is allowing external service operation to delete even though a PO is created with reference to the operation. System only gives a confirmation prompt ( PO is associated with this operation ) , if we select yes then operation gets deleted.
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Kindly reply at the earliest.
Thanks
Maneesh

Hi,
In standard :- System does not allow you to delete external operations & components when PO is there ..
I think in ur system for external operation they might have change the error message IW 707 to warning or no message ..
Check this in config under spro >pm>maintenance and service orders -->message control -->Here for IW -707 , make as Cat -E Error message ..
Then try it up
regrds
pushpa

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How to sent the equipment to vendor
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Regards
Murallee

Dear Mr Thiyagarajan,
I think this question is reapeating several times in this forum,since we are not able to understand your points correctly,though you explained many times.Pl give suggestion for the following scenario.
I want to send a equipment-X for servicing outside the factory.
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Combination of GR/IR control not allowed for external services

Hi,
I need to uncheck the field GR-Based IV (EKPO-WEBRE) in the SERVICE PO but I receive the message :
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Carlos Durazo

HI,
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Can someone please explain the processes for service specifications stepwise wrt to the tcodes.

Hi
Further to clarify to what Mr Maheswaran had said -
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External services confirmation- ML81N vs. IW42??

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