External sound Mac OSX 10.9.2

Hello,
I have a very strange problem. The following is happening:
I received some mp4 files which I want to show on a projector and I want to hear the sound from an amplifier with the minijack plug.
When I DO NOT plug in the minijack there is sound from the MacBook. When I PLUG IN the minijack there's no sound. I have this problem only on 5 files. The rest works great.
I also tried this with a different amplifier, but it gives the same problem.
Please help!

Before re-installing, try trashing the prefs and re-launching. Start by quitting PSE11.
Launch Finder and click the Go menu whilst holding down the Option (alt) key. Then go to Library >> Preferences and clear everything relating to PSE11 which usually means deleting the following files:
com.adobe.PhotoshopElements.plist
Adobe Photoshop Elements 11 Paths
Adobe Photoshop Elements 11 Settings
If trashing the prefs makes no difference you can download a replacement for PSE11 at the link below.
http://helpx.adobe.com/photoshop-elements/kb/photoshop-elements-10-11-downloads.html

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