External Speaker stopped working - get sound through headset

I have a Zire 72. The external speaker stopped working. If I listen to music or voice memos through a headset, I can hear the message so the programs are working. I have tried a soft reset but no results. Has anyone had this expierience? Sounds and alerts all set to high in preferences.
Thanks.
Post relates to: Zire 72

The speaker cutoff switch may be stuck in the headset jack.
Try this procedure.
Turn the Z72 off. Get a non-conductive electrical contact cleaner (Home Depot has this in the electrical dept.)
Spray a few drops on the headset plug.
Insert and remove the plug in the headphone jack 5-10 times.
Wait several minutes for the cleaner to dry.
Power on the Z72 and see if the speaker works. If not, try the procedure again.
Post relates to: Palm i705

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External Speaker stopped working - get sound through headset

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