External speakers on HP Pavilion P6204Y stopped working

Speakers work on another PC, upgraded driver, show that speakers are not plugged in-sometimes show as plugged in, ran all the tests shown on the PC, shows volume thru speakers but no sound. Tried CD, internet radio and TV no luck.
Not a computer whiz any help greatly appreciated.

Hi,
What speakers are you trying to use?
Plug the speakers in and then go to the Realtek Sound Control Panel. Are the speakers set as the default audio output device? Is the back audio input port a dark green? If no, then try wiggling the cable and see if the speakers show up.
When the speakers show as being plugged in, do you also have a headset plugged in?
Have you tried reviewing this article for ideas?
HP DV9700, t9300, Nvidia 8600, 4GB, Crucial C300 128GB SSD
HP Photosmart Premium C309G, HP Photosmart 6520
HP Touchpad, HP Chromebook 11
Custom i7-4770k,Z-87, 8GB, Vertex 3 SSD, Samsung EVO SSD, Corsair HX650,GTX 760
Custom i7-4790k,Z-97, 16GB, Vertex 3 SSD, Plextor M.2 SSD, Samsung EVO SSD, Corsair HX650, GTX 660TI
Windows 7/8 UEFI/Legacy mode, MBR/GPT

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View Solution.

Hi,
Open windows Control Panel, open Device Manager and open up Sound, Video and Game Controllers. Right click the IDT device and select Properties. Click the Driver tab and then click 'Update driver'. Select 'Browse my computer for driver software' and then select 'Let me pick from a list of device drivers on my computer'. Left click 'High Definition Audio Device' once to highlight it and then click the Next button to install it.
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****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
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External speakers on HP Pavilion P6204Y stopped working

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