External speakers work on the Apple side but not on the Windows side - did before but not now - need fix

New to discussion groups.  Mac-Mini user.  External speakers work on the Apple side but not on the Windows side.  The used to but not now.  need suggestion on fix or do I go to Apple store or a PC repair store?

Reset the SMC 2-3 times. Click Intel iMac SMC and PRAM resets for instructions.

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