External Superdrive Issues

Howdy,
After my internal superdrive on my three-year-old MacBook stopped burning DVDs and reading burnt DVDs, I decided that I would buy an external one rather than bother about replacing it. So, I bought this external superdrive (http://www.powerbookmedic.com/xcart1/product.php?productid=17217&cat=0&page=1), which is advertised as requiring no drivers and working out of the box on any mac with a usb. Sounds good.
The problem is that my computer doesn't recognize it. Or, rather, it does recognize it; System Profiler shows the computer recognizing it, and it will actually play dvds for me, but the drive itself doesn't show up so that I can access, say, a data DVD, and it spits out any dvd or cd that I try to burn. I get different error messages depending on whether I'm trying to burn a DVD with Toast or a CD with iTunes.
I'm wondering if anyone has any idea how to get my computer to fully recognize this drive. I gather that Snow Leopard has had some issues with peripherals like this. Any ideas?
Here's what System Profiler shows for it:
MATSHITA DVD-RAM UJ875AS:
Firmware Revision: 1.00
Interconnect: USB
Burn Support: Yes (Generic Drive Support)
Profile Path: None
Cache: 2048 KB
Reads DVD: Yes
CD-Write: -R, -RW
DVD-Write: -R, -R DL, -RAM, -RW, +R, +R DL, +RW
Write Strategies: CD-TAO, CD-SAO, DVD-DAO
Media: To show the available burn speeds, insert a disc and choose View > Refresh
And thanks in advance to anyone who takes the time to read this; I always appreciate the thoughtful feedback.

sorry.
just noticed that I posted in wrong category (Mac mini previous to 2009).
i apologize.

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