External USB Audio - huge problems!

Hi
I have *problems with my mb pro (mid 2009*, 2,8Ghz, 15'', 4Gb RAM)
*and Native Instruments Audio 8 USB interface.*
The interface works well when I use it on OS X 10.5.7 / 10.5.8,
but there some spund quality problems, when I am using Audio 8
on Win XP SP2 (as well as on Vista / 7 RC).
*the aufio is distorted! I hear some kind of clicks all the time..*
Changing the USB port / cables makes no difference,
hotplugging or connetcint the device while the mbp is switched off - the same problem.
- Setting the graphic-card to a fixed performance level via Rivatuner makes no difference, the clicking is still there!
The built in soundcard is working well, as well as the audio 8 on other win xp pc...
*There are lots of clicks per second*, (it sounds a little bit like vinyl),
I hear them all the time (their intensity vary a little bit).
I've tried all possible latency settings and couldn't get rid of the clicks.
(I get the same awful sound quality using mediaplayer or ableton live,
different output channels, cabels and so on).
- WLAN is switched off
- ACPI is off
- build in audio is off (bluetooth is also off)
- energy save mode of the usb is deactivated
- KBDMGR.EXE is off
---> *DPC Latency Checher shows values below 100 (20-90)*,
but the clicks are still there! too many of them...
I dunno how to get rid of them..
Maybe someone can help me!
Ive already emailed NI support team, they couldnt help me yet
"some mbp users are experiencing this problem, it seems to be an apple unibody mbp issue..."

Hi man!
I have exactly the same problem than you, I've been testing xp and win7, but it's impossible to configurate audio8dj to run properly. In Snow leopard or Winxp (not bootcamp) it runs perfect.
I discovered that is not a problem with the audio8dj, because I tried to connect my midi keyboard via usb, and it recognizes the device but I can not use it. Like with the audio8 dj. Then I think that the problem is with de usb drivers.
If you have any information... it could be good that we keep on contact... maybe then we find the solution earlier...
Greetings from spain!!
[email protected]

Similar Messages

External Usb Audio Card Popping and Cracking sound with Satellite L500

Greetings,
My name is Boyan and I am from Bulgaria and about an year ago I've bought a satellite laptop from the l500 series ( i can not state which exactly is the model at the moment because my computer is not currently with me and on my user manual the only thing which is stated is that it is for L500/L505/ L500D / L505D . But by memory I think it was the Satellite L500D-ST5506 which is currently not at my dispossal because I gave it for repair for the same problem which I will state down below)
The problem with my laptop is that when I plug a Usb Audio card in my laptop I have a cracking sound when live sound is played trough the speakers/headphones from the external card. I've tried numerous audio cards and speakers/headpohnes which work perfectly fine with other computer, including laptops but the same problem keeps on showing up in the headphones/speakers of my laptop when I am using an external audio card to connect them to the laptop.
The problem is prominent only when the sound signal passes trough an external audio card and it is very annyoing since I use my laptop to create music and i've bought an expenssive audio card and speakers which can not be used with the laptop. I've tried 3 models of audio cards:
M-Audio Fast Track Pro
Behringer uca 222
and a simple external 3d sound usb audio card and the problem still appears.
At first I thought that the problem should be software and I should install new drivers although windows 7 automaticaly recognizes and intalls the drivers for the devices and I have sound in them (but with cracks and popps) so i tried using the official drivers sold to me with the audio cards but with no luck: The problem was still there. I tried finding new drivers of the audio cards on the official distributors websited and i've downloaded them but the problem was still there. Then i tried to delete every audio driver on my computer and just use the external audio card for sound but this dint help eighter. I've updated my drivers for my build-in audio card as well but again - no luck.
After that.the frist thing I did when (2 weeks after i bought the laptop) was to contact the store from which i bought my audio card and they stated that the problem may be eighter latency or high voltage from the laptop so they adviced me to try to lower the latency from the settings or to try and see if the problem remains if my laptop is only running on battery. I've tried both things and they didn't help. The audio cards worked without a problem on every other computer I've tried them on except mine. So they said to me that the problem couldnt possibly be from the audio cards .
What I did next was I gave my laptop to the official distributor of toshiba in my country so they can fix my problem. What they said to me was that the problem is caused from the version of windows which was pre-installed on my laptop and that it wasnt compitable with the audio cards (which was bizzar sounding because I've tried them on the same windows and they've worked, just on other computers). So I got back my laptop and changed my operating sistem from Windows 7 Home Premium 64bit to Windows 7 Ultimate Edition 64bit to Windows 7 Ultimate Edition 32bit and on all of those versions the problem was there: whenever I activate a Usb Audio Card and audio signal passes trough it I heard cracks and popps. I even tried isntalling Windows XP but the laptop wants spesific SATA drivers for the installation of Windows XP which although i did find - they didnt help me install XP and I didn't want to go in to the BIOS of the computer to try to put a new one and so on because I am not so sure about that and I could lose my warranty so I said to the official repair store for Toshiba in my town to put XP on my computer to fix the problem but they can't because they are not liscened to operate with software which doesn't have a recipt for its purchase ( which i didnt because i bought my windows xp long ago and i've lost the recipt)
I gave it for repair for the second time telling them that the change of my operating system did not solve my problem and what they did was they changed the whole motherboard on my computer, stating that the build in realtek audio device on my computer is not good enough to support an usb audio card or it maybe broken and they have to change the whole motherboard because the build in card is glued to it, so they did that but my problem wasn't solved. They told me that although I am using and external usb audio card the signal still passes trough my internal one and I have to disable it so i tried disabling it trough the control panel but this did not solve the problem and i do not have an option from BIOS to disable my build-in audio card. Another thing which I thought maybe causing the problem is that the two audio cards aren't working on the same bit rate and Hertz so I set both cards to 16 bit 48000hz DVD Quality (Also tried other options on the 3 cards i have) but...the same thing happend.
They told me that this is just my luck and that the build in audio card doesn't support this external audio cards and I should had been more careful when choosing my laptop at first.
I couldn't accept this awnser for several reasons:
1) This audio cards work on lower version of windows and are supported by much older models of Realtek and much older computers (one of them was bought 2000!!!!! and my laptop is from 2010!!)
2) The guys who were fixing the problem apperantley didn't go in so deep in to my problem because they didn't know what actually the problem was they just knew that there is a problem with the audio card and the computer interacting with eachother, they didnt know that there is cracking during live play from the external audio card.
3) I can not accept the fact that Toshiba is manufacturing models with chipset audio cards which can not support a simple external Usb Audio Card. This is totally unacceptable for me and I truly hope this is not the case!
4)They didn't try my audiocards on an other laptop from the same series stating that they do not have one at their dispossal at the moment so I will go tomorrow to a local store and try the audio cards by my self on the same computer in the store.
What I did now was I gave back my laptop for repair asking for a statement of the problem in wrtting with all details of the problem so I can go to court or ask for a new laptop but I will be charged with some money because according to them there is no problem in the laptop and the problem is that my external audio cards arent compitable with the build in internal chipset audio card. If I give my laptop for repair and there is no hardware problem I will have to pay some money. I will do this but I am now mad, since this will not solve my problem and I am loosing time and money.
What I am asking here is, if you can not help me solve my problem and advice me what to do to fix it, please provide me the details of the chipset build in audiocard on my motherboard, so i can investigate if it is compitable with my external audio cards and contact the audio card dealers to ask them for their opinion. Or if you can tell me with what it is compitable with and with what not, it would be great. I personally think that this laptop should have no problems at all with running a simple external usb audio card but I am asking you, if you know something more about that.
If the problem is from the build in chipset then Toshiba is manufacturing (or at least selling) audiocards which aren't at a normal standart but sadly I cant do nothing about it except complain to Toshiba and never deal whith such productgs anymore. In the other case if this is not true, then my laptop has a problem which is different and I will have to go to court with the repair mans for not fixing my laptop or not giving a new one when I have warranty which will not be Toshiba's fault and It will in a way solve my problem.
I hope you understand how Important this is for me and I hope I resolve the problem as soon as possible.
P.S
I would like to state that I am well aware of the grammar mistakes I have made in the text below and I would like to ask for your apologies as I am not a native English language speaker.

hi i just like to say i had a similar fault though i would be surprised if it causing yours,but you never know,my fault was my laptop lid, [9 months old] it contains the mic ,and when the lid was in a certain angle crackles could be heard worse when i had my external sound card in, it was a faulty membrane [ lid to body] easily missed by engineer because it was the same angle all the time it happened,good luck, PS you English is very good
Message was edited by: sido1

Noises on external USB audio interface (Yamaha MW12) with Snow Leopard

Hi there,
I got an issue with strong noises (kind of distortion) while playing all kind of music/sounds ( itunes/Reason/Cubase) via an external USB audio device (Yamaha MW12 mixer).
Some important facts:
+ This had not been from the very first beginning of changing to snow leopard
+ but never appeared on "leopard"
+ Yamaha mixer is still working fine with my MS-windows computer
+ latest Asio driver by Yamaha is not helping.
+ internal audio of my Mac Book Pro is working fine.
As this issue just appears 2 days before, without any change or installation on my system, I really wonder, what could be happen. As Yamaha mixer is still working fine with other computer, I expect some driver in MacOS to be the problem (as internal audio HW is working fine).
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Has anybody else have seen a similar issue?
Thanks for helping in advance.
Merry christmas,
Mat
Message was edited by: d-trich

Hi,
just one addon.
+ Changed USB ports on MacBook and it was fine on the second used.
+ Nevertheless, noise remains on the originaly used port
+ all other connected devices as mouse and midi interface are fully functional on both ports
It still looks like a driver issue. Nevertheless, could it be a hardware issue with the USB port in my MacBook then? Even if all other tried devices are functional?
cheers, Mat

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HI,
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Best
Chris
Message Edited by Chris2k4 on 08-02-2009 09:26 PM

hi i just like to say i had a similar fault though i would be surprised if it causing yours,but you never know,my fault was my laptop lid, [9 months old] it contains the mic ,and when the lid was in a certain angle crackles could be heard worse when i had my external sound card in, it was a faulty membrane [ lid to body] easily missed by engineer because it was the same angle all the time it happened,good luck, PS you English is very good
Message was edited by: sido1

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Welcome to Apple Discussions!
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Check the archlinux news item which calls for an entry in kernel commandline .................

Usb Audio Card - Popps and Cracking Sound.

Greetings,
My name is Boyan and I am from Bulgaria and about an year ago I've bought a satellite laptop from the l500 series ( i can not state which exactly is the model at the moment because my computer is not currently with me and on my user manual the only thing which is stated is that it is for L500/L505/ L500D / L505D . But by memory I think it was the Satellite L500D-ST5506 which is currently not at my dispossal because I gave it for repair for the same problem which I will state down below)
The problem with my laptop is that when I plug a Usb Audio card in my laptop I have a cracking sound when live sound is played trough the speakers/headphones from the external card. I've tried numerous audio cards and speakers/headpohnes which work perfectly fine with other computer, including laptops but the same problem keeps on showing up in the headphones/speakers of my laptop when I am using an external audio card to connect them to the laptop.
The problem is prominent only when the sound signal passes trough an external audio card and it is very annyoing since I use my laptop to create music and i've bought an expenssive audio card and speakers which can not be used with the laptop. I've tried 3 models of audio cards:
M-Audio Fast Track Pro
Behringer uca 222
and a simple external 3d sound usb audio card and the problem still appears.
At first I thought that the problem should be software and I should install new drivers although windows 7 automaticaly recognizes and intalls the drivers for the devices and I have sound in them (but with cracks and popps) so i tried using the official drivers sold to me with the audio cards but with no luck: The problem was still there. I tried finding new drivers of the audio cards on the official distributors websited and i've downloaded them but the problem was still there. Then i tried to delete every audio driver on my computer and just use the external audio card for sound but this dint help eighter. I've updated my drivers for my build-in audio card as well but again - no luck.
After that.the frist thing I did when (2 weeks after i bought the laptop) was to contact the store from which i bought my audio card and they stated that the problem may be eighter latency or high voltage from the laptop so they adviced me to try to lower the latency from the settings or to try and see if the problem remains if my laptop is only running on battery. I've tried both things and they didn't help. The audio cards worked without a problem on every other computer I've tried them on except mine. So they said to me that the problem couldnt possibly be from the audio cards .
What I did next was I gave my laptop to the official distributor of toshiba in my country so they can fix my problem. What they said to me was that the problem is caused from the version of windows which was pre-installed on my laptop and that it wasnt compitable with the audio cards (which was bizzar sounding because I've tried them on the same windows and they've worked, just on other computers). So I got back my laptop and changed my operating sistem from Windows 7 Home Premium 64bit to Windows 7 Ultimate Edition 64bit to Windows 7 Ultimate Edition 32bit and on all of those versions the problem was there: whenever I activate a Usb Audio Card and audio signal passes trough it I heard cracks and popps. I even tried isntalling Windows XP but the laptop wants spesific SATA drivers for the installation of Windows XP which although i did find - they didnt help me install XP and I didn't want to go in to the BIOS of the computer to try to put a new one and so on because I am not so sure about that and I could lose my warranty so I said to the official repair store for Toshiba in my town to put XP on my computer to fix the problem but they can't because they are not liscened to operate with software which doesn't have a recipt for its purchase ( which i didnt because i bought my windows xp long ago and i've lost the recipt)
I gave it for repair for the second time telling them that the change of my operating system did not solve my problem and what they did was they changed the whole motherboard on my computer, stating that the build in realtek audio device on my computer is not good enough to support an usb audio card or it maybe broken and they have to change the whole motherboard because the build in card is glued to it, so they did that but my problem wasn't solved. They told me that although I am using and external usb audio card the signal still passes trough my internal one and I have to disable it so i tried disabling it trough the control panel but this did not solve the problem and i do not have an option from BIOS to disable my build-in audio card. Another thing which I thought maybe causing the problem is that the two audio cards aren't working on the same bit rate and Hertz so I set both cards to 16 bit 48000hz DVD Quality (Also tried other options on the 3 cards i have) but...the same thing happend.
They told me that this is just my luck and that the build in audio card doesn't support this external audio cards and I should had been more careful when choosing my laptop at first.
I couldn't accept this awnser for several reasons:
1) This audio cards work on lower version of windows and are supported by much older models of Realtek and much older computers (one of them was bought 2000!!!!! and my laptop is from 2010!!)
2) The guys who were fixing the problem apperantley didn't go in so deep in to my problem because they didn't know what actually the problem was they just knew that there is a problem with the audio card and the computer interacting with eachother, they didnt know that there is cracking during live play from the external audio card.
3) I can not accept the fact that Toshiba is manufacturing models with chipset audio cards which can not support a simple external Usb Audio Card. This is totally unacceptable for me and I truly hope this is not the case!
4)They didn't try my audiocards on an other laptop from the same series stating that they do not have one at their dispossal at the moment so I will go tomorrow to a local store and try the audio cards by my self on the same computer in the store.
What I did now was I gave back my laptop for repair asking for a statement of the problem in wrtting with all details of the problem so I can go to court or ask for a new laptop but I will be charged with some money because according to them there is no problem in the laptop and the problem is that my external audio cards arent compitable with the build in internal chipset audio card. If I give my laptop for repair and there is no hardware problem I will have to pay some money. I will do this but I am now mad, since this will not solve my problem and I am loosing time and money.
What I am asking here is, if you can not help me solve my problem and advice me what to do to fix it, please provide me the details of the chipset build in audiocard on my motherboard, so i can investigate if it is compitable with my external audio cards and contact the audio card dealers to ask them for their opinion. Or if you can tell me with what it is compitable with and with what not, it would be great. I personally think that this laptop should have no problems at all with running a simple external usb audio card but I am asking you, if you know something more about that.
If the problem is from the build in chipset then Toshiba is manufacturing (or at least selling) audiocards which aren't at a normal standart but sadly I cant do nothing about it except complain to Toshiba and never deal whith such productgs anymore. In the other case if this is not true, then my laptop has a problem which is different and I will have to go to court with the repair mans for not fixing my laptop or not giving a new one when I have warranty which will not be Toshiba's fault and It will in a way solve my problem.
I hope you understand how Important this is for me and I hope I resolve the problem as soon as possible.
P.S
I would like to state that I am well aware of the grammar mistakes I have made in the text below and I would like to ask for your apologies as I am not a native English language speaker.

hi i just like to say i had a similar fault though i would be surprised if it causing yours,but you never know,my fault was my laptop lid, [9 months old] it contains the mic ,and when the lid was in a certain angle crackles could be heard worse when i had my external sound card in, it was a faulty membrane [ lid to body] easily missed by engineer because it was the same angle all the time it happened,good luck, PS you English is very good
Message was edited by: sido1

External USB Audio - huge problems!

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