Extra Charges

I signed up for Verizon mifi in September 2013, paying $80 for 10 GB, plus $10 for every additional GB. Like this wasn't already a ridiculous cost, I went from pre-paid to monthly, and now somehow I'm paying $100 for 10 GB, plus $15 for every additional GB as well as a $20 service line charge, my phone has a $40 line charge. I barely used my smartphone this month since I still had umlimited usage on the pre-paid phone, so I was waiting for that to run out until I truly started using my monthly smartphone. I know I couldn't have gone over in usage since I finally got home internet and had my mifi off for the majority of the month but yet I have a $245 bill. I'm not able to see the charges , verizon still has yet to post the entire bill. So here I am again, fighting for rights, having to speak on the phone, and get some automated message about how things can be taked care of online, no **** Sherlock, and then keep you on hold to test how long you can hold out for. I loved my cheap pre-paid phone what was I even thinking to move to a smartphone?

Have you checked your recipts? They should send them to your email.

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