Extra Information in HRSS approval process

Dear Members
We are using HRSS for approvals and approvals have been managed through Approval Management Engine. All is working fine.
Now we want to include extra information (EIT) in our approval process. Can u please advise me which attribute to be used for this purpose in AME and which dynamic query to be used for getting necessay information or which work flow process will work for it.
Please help me.
Regards

In which attribute i need to define. Please guide me. If any reference documents is available, pls give any idea.
Regards

Similar Messages

  • EXTRA INFORMATION IN HRSS (AFTER APPROVAL FROM THE APPROVING AUTHORITY)

    Gurus,
    We have defined Employee Cash advance request in Extra Information in HRSS and the same we are using in HRSS.
    One employee first time for the cash advance, HRSS forms show only option to add. After request from the employee, it is approved and paid by quick pay or regular pay to the employee.
    When second time employee select employee cash advance request from the menu. cash advance form show the eixsiting entry and three options Add Update and delete it. As per my understanding when one previous request have been apprpved and paid through quick pay or regular payroll run, it should not be available for edit or delete.
    What do u say and if their any solution available for this.
    Pls help.

    Hi ,
    Fallow Below Steps it will work for you.
    Step 1: Select Advanced Table right click and create Detail Region for Advanced Table.(detail)
    Step 2: Create Message Component Layout under Detail Section.(DetailRN)
    Step 3: Add Item(extra information item) under DetailRN and set Proper View Instance and View Attribute.
    Below Is structure How component look.
    TableRN(Advanced Table)
    col1
    col2
    AdvancedTable Components
       detail
         DetailRN
             col3 (Extra Information)
             col4 (Extra Information)
    Let me know for any issue.
    Thanks,
    Dilip

  • Attaching Extra Information for on Hold process and starting the process

    Hi,
    We are developing BPM process using Oracle BPM 10.3.
    Our want the process to be on hold to get extra information from some other system. The extra information will be recieved sepeartely oust side the BPM process. We want to add the extra information to the on hold process and continue the process. Please let me know how to develop the BPM process to cater this requirement.
    Thanks

    The right pattern would be to create a process that has something like the following flow pattern:
    Begin -> ... (Some Activities) -> Wait
    The Wait Activity can be defined to have arguments that the external application can use to send the additional information to aggregate with the existing instance data.
    The way for an external application to connect to the instance waiting in the WAIT activity is to use the processId that is returned when you programmatically create the instance through any of the available APIs: PAPI (Java), PAPI-WS (Soap) or the process exposed as a web service. It is also possible to use correlations but this can be considered a more advanced topic.
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    HTH,
    eduardoc.

  • Approved invoices can not be edited  - Approval process

    Hi Experts -
    I have recently raised an incident with SAP about Approval process - the complete message and support reply is as follows - but i believe we need a change in the approval process - if the approval required is only one but you have defined two people (Either or OR) in the approver list - the system should allow the document to be edited if one of the approvers reject it.
    please let me know and i believe we need  a change in design - unless otherwise a solid reason is given to justify the existing design
    10.07.2009 10:32 Description (English) by SRS Manian
         We have created approval procedure for all the invoices which are entered into the system., The
    'Accts' user enters the invoice into the system - the invoice comes for approval to 'Manager' user.
    When the Manager opens the invoice via Alert window - he/she wants to modify certain information
    (lines as well as Sales person) and approve it.
    The invoice which gets opened from the alert window - does not allow the user 'Manager' to modify at
    all. All the information on the invoice are greyed out.
    The system should allow the user 'Manager' to modify the information. Since the manager has full
    authorization to the system.
    10.07.2009 10:35 Info to Reporter by SAP
         Dear Partner/Customer,
    We have received your inquiry and are currently processing it.
    You will be contacted with a solution or an update as soon as possible.
    For further details regarding the phase your message is in at the
    moment please refer to:
    http://service.sap.com/%7Esapidb/011000358700000575782007E
    Kind regards,
    SAP Business One Product Support
    10.07.2009 10:59 Reply to Reporter by SAP
         Dear Manian,
    Thank you for contacting us.
    When the originator sends the document for manager's approval, note that the at that stage, the document is still in the 'Approval Process'. This is because the system is waiting for the 'Manager' to 'Approve or Reject' the document. Hence, looking at the Document, it is still in 'Draft - Pending' Status.
    When the document is in 'Draft-Pending' Status, the document is not available for editing, because the system considers that it is still in the waiting process. In your case, the manager cannot edit t he document.
    To amend the document, an action is required from the approver either to reject it first. Once rejected, it can be amended and re-sent for approval.
    I have checked our knowledge base and noted that there is an article which describes the approval process. Please refer to the Expert on Phone Wiki Article (March 2009) with title: Why a draft documen t in an approval process cannot be modified by the originator?
    The link will provide the explanation:
    https://www.sdn.sap.com/irj/scn/wiki?path=/pages/viewpage.action&pageid=88735894
    I have also attached Notes 1321234 and 1111431 for your reference.
    Best regards,
    Lorna Real
    Support Consultant
    Product Support for SAP Business One
    SAP Ireland 
    10.07.2009 11:59 Reply to Support Center  by SRS Manian
         Thanks for the reply. The scenario is when the Manager receives the
    document for approval, he wanted to edit and add it. Your reply (and
    documentations) states that it needs to be rejected first before it is
    available for editing. When it is gets rejected - the person who
    orignated the document gets an alert and he can edit it. Here the
    Manager must get an alert so that he can edit the Rejected document.
    When the 'manager' rejects the document, and goes back to the alert
    window to open the document - it is still greyed out !!
    How does the 'manager' reject the document and edits it ?
    regards
    Manian 
    10.07.2009 12:11 Reply to Reporter by SAP
         Dear Manian,
    If after the Manager rejects it and still the document is not editable (greyed out), it means that the document may still be in the 'Approval Process'. When it is greyed out, what is the status of the document in the header? Does it say 'Rejected' or 'Pending'?
    If it is still in 'Pending' mode, please verify the number of 'Approvers' set in the 'Stages' tab of the 'Approval Template - Setup' window. If there is more than one user listed as 'Approver', and o nly 1 approval is required, the system provides an opportunity to other 'Approvers' to approve or reject the document. If in your case, the number of approvers is 2, and manager 'rejected' it, the sys tem still keeps the document in Pending status as it waits for another approver's decision to reject or approve it.
    Also, verify the number of 'Approvals' required. If the number of 'Approvers' who have not rendered their decision is greater than or equal to the 'Approvals' required (e.g. approvers - 2, required ap provals - 2) the system keeps the document within the approval process. This is to allow the other 'Approvers' to decide on the document.
    I hope this clarifies the behaviour. If you can provide us a step by step screenshot of the issue, this may help us to provide a more accurate response.
    Best regards,
    Lorna Real
    Support Consultant
    Product Support for SAP Business One
    SAP Ireland 
    10.07.2009 12:28 Reply to Support Center  by SRS Manian
         Hi:
    The status of the document in the Header says 'Pending' and the status
    below the document number says 'Suspended' - it is not showing as 'Draft'
    Regards
    Manian 
    10.07.2009 12:42 Call to Customer / Partner by SAP
         Performed on: 10.07.2009 10:41:59 (UK)
    Contact person: SRS Manian
    Status of discussion: Customer not reached
    Subject:
    Called the partner but currently engaged on another line.
    Would like to hold a webex. 
    10.07.2009 12:42 Reply to Reporter by SAP
         Dear Manian,
    I'm trying to call you but there was no response on your mobile.
    When the header says 'Pending', then it means the document is still within the approval process. Please check the Approval Template and see the number of approvers and the number of approvals require d.
    The number of approvals and approvers may be greater than 1. In this case, the system waits for other approvers to approve or reject the document. Once all the approvers have rejected the document, th en the document will be released and available for editing.
    Best regards,
    Lorna Real
    Support Consultant
    Product Support for SAP Business One
    SAP Ireland 
    10.07.2009 18:11 Reply to Support Center  by SRS Manian
         Hi:
    Thanks for the reply - i tried this and found out the following:
    1 - In the approval templates - we had mentioned number of approvals
    required as '1'.
    2 - in the number of approvers - we had mentioned two users
    Though the template requires only one approvals (Either or OR) the system
    expects both of them to approve or reject -
    Can u please let me why is this behaving like this - or is this is the
    way it is designed ? - if this is the way it is designed - i beleive it
    is wrong - weneed to give a solution to the customer
    regards
    Manian 
    11.07.2009 05:52 Reply to Reporter by SAP
         Dear Manian,
    Thank you for the information. The behaviour is a current system definition documented as per Note 1321234. I have attached the said Note for your reference. When only 1 approval is required and there are 2 or more persons are allowed to approve the document, the document does not get automatically rejected when 1 person 'rejects' it. The system waits for other approvers to render their decision b ecause a person may still approve or reject the document.
    The design is not an application error. If you would like to change this design, please post your requirement in our SAP Business One Product Development Collaboration
    forum. You can find the forum in this link:
    /community [original link is broken]
    The forum is beingmoderated by members of the Solution Management team specialized in certain areas, according to the folder you are in. Partners can impact the design of specific features by posting suggestions and feedback at this forum. Kindly refer to Note 1028874 which describes more on the above process.
    As the request will be handled through another process, we kindly request that this support message be closed.
    Thank you for your understanding.
    Best regards,
    Lorna Real
    Support Consultant
    SAP Product Support for SAP Business One
    SAP Ireland 
    11.07.2009 09:02 Reply to Support Center  by SRS Manian
         Hi Thanks for the reply - however, the solution given doesnot address the
    problem we are beingfaced with our client
    Is there a Development Request we can raise so that this problem is
    addressed in future
    I am going ahead and confirming this Message though
    regards
    Manian 
    11.07.2009 10:04 Reply to Reporter by SAP
         Dear Manian,
    Thanks for the information. I understand the customer's requirement. As previously mentioned, please log a development request in this link:
    /community [original link is broken] This is from Note 1028874.
    Unfortunately,we at the support centre does not have access to the list of development requests. Hence, kindly follow the process in Note 1028874.
    I'm sending the message back to your side for confirmation.
    Best regards,
    Lorna Real
    Support Consultant
    Product Support for SAP Business One
    SAP Ireland 
    SAP Notes           
    Number     Short text
    0001035200
    Issue can be solved via existing documentation
    0001111431
    Deleting rejected draft documents.
    0001167635
    Maintenance Policy (L)
    0001321234
    Status of a document rejected within the Approval Process.

    Hi Gordon - thanks for the reply - i am sorry i never realized that the message i raised could be messed up like this - the following is a clear message with some paragraphs:
    Hi Experts - I have recently raised an incident with SAP about Approval process - the complete message and support reply is as follows - but i believe we need a change in the approval process - if the approval required is only one but you have defined two people (Either or OR) in the approver list - the system should allow the document to be edited if one of the approvers reject it. please let me know and i believe we need a change in design - unless otherwise a solid reason is given to justify the existing design
    SRS Manian We have created approval procedure for all the invoices which are entered into the system., The 'Accts' user enters the invoice into the system - the invoice comes for approval to 'Manager' user. When the Manager opens the invoice via Alert window - he/she wants to modify certain information (lines as well as Sales person) and approve it. The invoice which gets opened from the alert window - does not allow the user 'Manager' to modify at all. All the information on the invoice are greyed out. The system should allow the user 'Manager' to modify the information. Since the manager has full authorization to the system.
    Reply to Reporter by SAP Dear Manian,
    Thank you for contacting us. When the originator sends the document for manager's approval, note that the at that stage, the document is still in the 'Approval Process'. This is because the system is waiting for the 'Manager' to 'Approve or Reject' the document. Hence, looking at the Document, it is still in 'Draft - Pending' Status. When the document is in 'Draft-Pending' Status, the document is not available for editing, because the system considers that it is still in the waiting process. In your case, the manager cannot edit t he document. To amend the document, an action is required from the approver either to reject it first. Once rejected, it can be amended and re-sent for approval. I have checked our knowledge base and noted that there is an article which describes the approval process. Please refer to the Expert on Phone Wiki Article (March 2009) with title: Why a draft documen t in an approval process cannot be modified by the originator? The link will provide the explanation:
    https://www.sdn.sap.com/irj/scn/wiki?path=/pages/viewpage.action&pageid=88735894
    I have also attached Notes 1321234 and 1111431 for your reference. Best regards, Lorna Real Support Consultant Product Support for SAP Business One SAP Ireland 10.07.2009 11:59
    Reply to Support Center by SRS Manian
    Thanks for the reply.
    The scenario is when the Manager receives the document for approval, he wanted to edit and add it. Your reply (and documentations) states that it needs to be rejected first before it is available for editing. When it is gets rejected - the person who orignated the document gets an alert and he can edit it. Here the Manager must get an alert so that he can edit the Rejected document. When the 'manager' rejects the document, and goes back to the alert window to open the document - it is still greyed out !! How does the 'manager' reject the document and edits it ? regards Manian
    Reply to Reporter by SAP
    Dear Manian, If after the Manager rejects it and still the document is not editable (greyed out), it means that the document may still be in the 'Approval Process'. When it is greyed out, what is the status of the document in the header? Does it say 'Rejected' or 'Pending'? If it is still in 'Pending' mode, please verify the number of 'Approvers' set in the 'Stages' tab of the 'Approval Template - Setup' window. If there is more than one user listed as 'Approver', and o nly 1 approval is required, the system provides an opportunity to other 'Approvers' to approve or reject the document. If in your case, the number of approvers is 2, and manager 'rejected' it, the sys tem still keeps the document in Pending status as it waits for another approver's decision to reject or approve it. Also, verify the number of 'Approvals' required. If the number of 'Approvers' who have not rendered their decision is greater than or equal to the 'Approvals' required (e.g. approvers - 2, required ap provals - 2) the system keeps the document within the approval process. This is to allow the other 'Approvers' to decide on the document. I hope this clarifies the behaviour. If you can provide us a step by step screenshot of the issue, this may help us to provide a more accurate response.
    Best regards,
    Lorna Real Support Consultant Product Support for SAP Business One SAP Ireland
    Reply to Support Center by SRS Manian
    Hi: The status of the document in the Header says 'Pending' and the status below the document number says 'Suspended' - it is not showing as 'Draft'
    Regards
    Manian 10.07.2009 12:42
    Reply to Reporter by SAP
    Dear Manian,
    I'm trying to call you but there was no response on your mobile. When the header says 'Pending', then it means the document is still within the approval process. Please check the Approval Template and see the number of approvers and the number of approvals require d. The number of approvals and approvers may be greater than 1. In this case, the system waits for other approvers to approve or reject the document. Once all the approvers have rejected the document, th en the document will be released and available for editing.
    Best regards,
    Lorna Real Support Consultant Product Support for SAP Business One SAP Ireland
    Reply to Support Center by SRS Manian
    Hi: Thanks for the reply - i tried this and found out the following: 1 - In the approval templates - we had mentioned number of approvals required as '1'. 2 - in the number of approvers - we had mentioned two users Though the template requires only one approvals (Either or OR) the system expects both of them to approve or reject - Can u please let me why is this behaving like this - or is this is the way it is designed ? - if this is the way it is designed - i beleive it is wrong - weneed to give a solution to the customer
    regards
    Manian
    Reply to Reporter by SAP
    Dear Manian,
    Thank you for the information. The behaviour is a current system definition documented as per Note 1321234. I have attached the said Note for your reference. When only 1 approval is required and there are 2 or more persons are allowed to approve the document, the document does not get automatically rejected when 1 person 'rejects' it. The system waits for other approvers to render their decision because a person may still approve or reject the document.
    The design is not an application error. If you would like to change this design, please post your requirement in our SAP Business One Product  Development Collaboration forum.
    You can find the forum in this link:
    /community [original link is broken]
    The forum is being moderated by members of the Solution Management team specialized in certain areas, according to the folder you are in. Partners can impact the design of specific features by posting suggestions and feedback at this forum.
    Kindly refer to Note 1028874 which describes more on the above process.
    As the request will be handled through another process, we kindly request that this support message be closed. Thank you for your understanding.
    Best regards,
    Lorna Real Support Consultant SAP Product Support for SAP Business One SAP Ireland
    Reply to Support Center by SRS Manian
    Hi Thanks for the reply - however, the solution given does not address the problem we are being faced with our client Is there a Development Request we can raise so that this problem is addressed in future I am going ahead and confirming this Message though
    regards
    Manian
    Reply to Reporter by SAP Dear Manian,
    Thanks for the information. I understand the customer's requirement. As previously mentioned, please log a development request in this link:
    /community [original link is broken]
    This is from Note 1028874.
    Unfortunately, we at the support centre does not have access to the list of development requests. Hence, kindly follow the process in Note 1028874. I'm sending the message back to your side for confirmation.
    Best regards,
    Lorna Real Support Consultant Product Support for SAP Business One SAP Ireland

  • OIM: Error while deploying Custom Approval Process for Self-Register

    While deploying the Custom Approval Process for Self-Register, i am getting the following error in scac.log file
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         at oracle.soa.scac.ValidateComposite.run(ValidateComposite.java:150)
         at oracle.soa.scac.ValidateComposite.main(ValidateComposite.java:135)
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    In scac_out.xml file following is the error message
    <Fault>
    <severity>error</severity>
    <loc>/ns:composite</loc>
    <line/>
    <col/>
    <file/>
    <msg>
    <![CDATA[SCAC-50012]]>
    </msg>
    </Fault>

    Hi,
    I have run into the same problem with SOA 11.1.1.5 version. In my case after fixing the following two errors it seems to work fine.
    If you have followed the guide, there must be some errors:
    First the java code if copied then contains an extra enter value:
    Instead of:
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    System.out.println("Prototype for invoking an OIM API from a SOA Composite");
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    Use the following:
    "try {
    System.out.println("Prototype for invoking an OIM API from a SOA Composite");
    System.out.println("RTM Usecase: Self Registration Approval by Organization Administrator");"
    The other error is that you should not use <BEAHOME>/oracle_common/modules/oracle.jps_11.1.1/jps-manifest.jar, but the <BEAHOME>/oracle_common/modules/oracle.jps_11.1.1/jps-api.jar in jdeveloper. After these the deployment to the application server works fine for me.

  • Approval process missing payload

    Hi,
    I have created a custom soa compsite/approval process and it works fine ..only thing is the approver isnt getting the request payload (which contains the information of the request) so in the approvers task tab there isnt any req id it doesnts shows the requesters name and other details ....the OIM log shows the error
    IAM-3050082 : An error occurred while unreserving User attribute and corresponding request ID is 144.:144>
    I am checked and rechecked all the steps without any success. Please help me out here
    Thank you

    Does the approvers tab show anything? Also how about the request instance in EM? What does it show? Does it show in fault state? What is the error message at the fault? Also you need to paste your error stack trace from OIM logs if any and the OIM version.Are you seeing this will all your approval processes?
    -Bikash

  • Can a Approval process manually invoked from a jsp!!!

    Hi everyone,
    I have attached new jsp to the left menu of xelsysadm. In this jsp user will fill up information. on submit i should invoke an approval process once its approved i will make changes on Target system.
    Can this be done through API. What would be the approach!!
    Thanks,
    murli

    Here is a sample to create a request
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              logger.debug("Entering createResourceRequestForUser") ;
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              tcObjectOperationsIntf oimObjectUtility = null;
              try {
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                        logger.info("Creating request to provision resource "+ resourceName + " for user "+ userId) ;
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                   tcae.printStackTrace();
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              return reqKey;
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  • Workflow Approval Process: 1)How to insert Custom Data into Windows Workflow database? 2)In workflow Approval Process while creating new request ,how to insert our custom data like approvers ,requester,object info into WF DB?

    hi ,
    here the description about my question.
    1)i am working on windows workflow,we need to implement approval process for my project.
    2)we have multiple approvers for one request,requester,created object information.
    3)now i want to insert and retrieve, created instance information from windows workflow
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    i)Workflow instaceId,
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    iii)approvers information.
    iv)requester information.
    v)created object information.
    here some of the links, which i am trying for solution:
    https://wf.codeplex.com/wikipage?title=Tracking%20states%20with%20WorkflowApplication[^]
    https://msdn.microsoft.com/en-us/library/ee622977(v=vs.110).aspx[^]
    please answer to my question. if you want to send any examples send me to my email address.
    [email protected]

    Hi,
    According to your description, it seems that your main issue is about customID paramerter in workflow approval prcess.
    About this, please refer to the two samples:
    http://blog.petegoo.com/2010/08/22/workflow-4-email-approval-sample/
    http://cgeers.com/2010/04/10/windows-workflow-in-asp-net/
    We are trying to better understand customer views on social support experience, so your participation in this interview project would be greatly appreciated if you have time. Thanks for helping make community forums a great place.
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    HERE to participate the survey.

  • OIM 11g Approval Process

    Hi Expert/All,
    May I have assistance regarding the OIM 11g?
    Currently, I already create one approval (only 1 level approval) for some resource in OIM 11g, then I'm continue to test the resource with two below way:
    1. If I'm try to add "New Resource" directly by xelsysadm via manage user menu (without approval process), the provisioning process was successfully creating new account in the target system.
    2. The wierd is if I'm try to test Self-service request by user, after approval by last level approval, then there is no provisioning activity by OIM system, it is like OIM do nothing. The request status is show "Obtaining Template Approval" and history approval is complete by manager user (only 1 level approval)
    My question is, does it still required any configuration for completing the provisioning process after the approval process?
    Thanks,
    Ricky R

    Hi Kevin,
    Thanks for the information, but it still do nothing, OIM did not continue the provisioning account to target system event I already assign SYSTEM ADMINISTRATOR roles to the user and manager. How I can trace this logs? currently I'm just look at the oim_server1.log at <OIM_DOMAIN>/severs/oim_server1/logs. Is there any other log file can we use to trace the app server logs?
    Thanks,
    Ricky R

  • Additional Info is locking the approval process

    Hi,
       We have configured ESS Time sheet rectording and approval process, it has been working fine. But suddently we are seeing one new issue. If the employee enters additional information in the recording time daily view.  This record is getting locked in Manager approval view even though it is released by employee.
      We have double checked all the process and releasing working hours but still getting the same message(Not possible to save: record is being processed).
    Please suggest us to resolve this isuue.
    Thanks,

    Hello,
    Probably you have already checked, but it does't cost to say here if you have checked if the record isn`t locked perhaps on the backend?
    BR,
    Bentow.

  • Trigger approval process after adding draft through DI API

    FROM SDK:
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    I add a Draft document through the DI API, and the approval process doens't trigger.
    (no record added in OWDD and WDD1)
    How to make it happens ?
    Thank you

    Hello Nicola,
    Exactly what product are you using?
    What version of that product?
    I believe this question is in the incorrect forum, but I need this information to be able to point you in the right direction.
    Also in the future, do not cross post questions to multiple forums as that is against the [Rules of Engagement|https://www.sdn.sap.com/irj/sdn/wiki?path=/display/home/rulesofEngagement]
    Jason

  • Approval process error.

    Dear all,
    when i submit the approval process i got this error....
    "System Error
    An exception occurred during the program execution. Below you will find technical information pertaining to this exception that you might want to forward to your system administrator. "
    what can i do to solve this problem.

    Dear vanissmca,
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    Lorcan.

  • RFQ Approval Process through Workflow

    Dear experts,
    We are on planning phase of RFQ release approval through SAP Workflow. There is an issue I would like to hear from your valuable thoughts.
    When an RFQ is created, ME41, all individual bids are collected under a unique collective number. Once price maintain process is done through ME47 for all bidder, we would like to send all RFQu2019s, with necessary information, which are linked to a collective number in one e-mail even if there are tens of RFQu2019s linked a collective number, not one by one sending it as we do in PO workflow process.
    Is it possible to realize this case within SAP standard approval process? Because so far I noticed that once fundamental customizing is done after price maintaining step RFQu2019s are send individually, one by one, to approvers.
    Cheers

    Dear Melih,
    I suppose you want to get approved the best offer in the bid. The best practice is to have a strong rules based on predefined criteria which quotation to be choosen by Purchasing. Then PO/contract/scheduling agreement/PIR can be maintained.
    What we have done in our system is that the PO created goes for approval based on Chart of authority via Enterprise portal. A report, displaying the key figures from the RFQs in the bid, vendor evaluation scoring for each vendor, if available and some other data, is linked to the workflow item and displayed during approval process.
    Regards,
    Ognian

  • SAP - Invoice Approval Process

    Dear Experts,
    Please advice if anyone has any information on SAP Invoice Approval process  integrated with Livelink Imaging.
    Process:
    a)     All invoices are scanned in Livelink to capture the invoice image
    b)     Establish link btw SAP and Livelink i.e., In SAP some reference number will be keyed which should fetch the relevant scanned invoice doc and display.
    c)     User reviews and either accepts or rejects the scanned invoice
    d)     Once accepted an Invoice document is posted in SAP based on the inputs provided by the business
    e)     Later workflow is triggered for approval of invoice for payment.
    Looking forward to your valuable suggestions.

    Hello,
    Thank you for your note. But how to enable the work flow as mentioned by you.
    rgards
    Edited by: Diwakar Vasudevan on Mar 18, 2011 3:15 PM

  • Approval Process configuration in Change Request Management

    Hello Gurus
    We are currently configuring Change request management. We successfully activated charm, we are now working on approval process of change request management.
    I am following the following sim for the approval process configuration:
    https://websmp105.sap-ag.de/~sapidb/011000358700002931432006E.sim
    Can any one please assist us by guiding us on the following things?
    1. From BASIS point of view we have assigned roles to each user as employee e.g. developer charm (SAP_SOAM*) role to developer user\employee in solution manager, still when we are creating tickets then we cant see the options like “in development”, “in process” etc
    2. We are going forward with the default settings can any one tell us if we need to do something extra to get all those options activated like “in process”, “in development” etc
    I am in mid of these configuration settings; please assist me asap if possible.
    Thanks in advance,
    Regards,
    Sharmishtha

    Hello
    Thanks for your reply,
    I have used BP to create and process change request. Only confused with the standard process and where to look for the change documents, thats the reason i couldnt see the requests and change their status.
    I just want to know if you have customized any thing in to the standard configuration, say for e.g. if you want to add your own actions like in maintenance cycle after requests been released in development if you want to import automatically in QA which happens in case of Urgent corrections. What I need to do if I have to do such settings or change it in my standard configuration.
    How can I change this standard configuration? Anyone has done such kind of customization?
    Thanks for your help and more help on this topic will be appreciated.
    Regards
    Sharmishtha

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