Extra line running through the screen on my Officejet 6500 printer

I just noticed a second horizontal line running through the screen on my Officejet 6500 printer screen (right through where the ink levels show up.) The screen resembles graph paper. What causes this? Is there something wrong with the machine? Can something be done to correct it?

Hi there,
A full factory reset may not be required. Try downloading and running the print and scan doctor located here:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03275041&cc=us&dlc=en&lc=en
It can fix a lot on its own and if not give a better idea of what is going on.
Best of Luck!
You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.

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