Extra Payment deducted from my credit card.
When I made a payment on 18 Nov 2013, the amount was deducted twice form my card. How can I get a refund for the addional amount?
Hi,
Guide me.
I am new user. Registered with my Visa Credit Card. I just created new account and given my credit card details and downloaded Viber (free app).
But I recieved 5 sms stating that I am charged Rs.60 (x 5times = Sum of 300rs.)
Yes, I changed the card details. Initially it was with my brothers card, and When I created new ID, I have given mine. But After creation I got charged.
Will I get waived off?
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Extra bucks deducted from my Credit card even no application purchase made
Hi I am Chetan Lashkari, recently I have bought 2 application from app store.
1st one is FIFA 2013 @ Rs. 55 but after purchasing I have receive a message from my bank saying Rs. 60 has been debited from your card ending with 9204 in iTunes.com at Apple itunes Store.
Another application I have bought is NFS Most wanted @ Rs 55 on 07 JAN 2013, this time apple deducted Rs. 55 but yesterday 09-JAN-2013 I have received a message from my bank again that Rs. 55 has been debited from your card ending with 9204 in iTunes.com at Apple itunes Store.
What kind of service apple is providing I dont understand and brand like apple using this kind of thing unbeliveable.
Hope apple will refund me my Rs. 60.Hi,
Guide me.
I am new user. Registered with my Visa Credit Card. I just created new account and given my credit card details and downloaded Viber (free app).
But I recieved 5 sms stating that I am charged Rs.60 (x 5times = Sum of 300rs.)
Yes, I changed the card details. Initially it was with my brothers card, and When I created new ID, I have given mine. But After creation I got charged.
Will I get waived off? -
I need a paid invoice sent for annual payment deducted from my credit card
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Hi nerkabill,
Please see this document: Manage your membership and payments | Creative ... - Adobe.
You'll find the information that you're looking for in the Payment & Credit Card section.
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Well, I bought some gems in Clash of Clans in app purchase function. The money has been deducted from my credit card but the gems didn't come through. What's the problem? Please help
If the purchase went through successfully and it's not just a temporary store holding charge on your card, then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
Or you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption -
3 amounts deducted from my credit card by I tunes E, don't know what they are for, not showing on history also no e mail receipt,
I haven't knowingly bought anything, any ideas what this could be ?You haven't made any in-app purchases or have any auto-renewing subscriptions ? If not and you haven't added or changed your credit card details (when you do then a small temporary store holding charge of $1, or the approximate equivalent in your country's currency, may be applied to check that the details are correct and valid, but which should disappear within a few days) then you can contact iTunes Support via this page and ask if they can help identify what they are from : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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I owe 27 dollars on itunes and i got a 25 dollar itunes card if i were to update my account with my new credit card would the 27 dollars be deducted from my credit card or would the itunes gift card pay for the 25 and my card would pay for the $2 left.
Generaly, if you have an iTunes card and a valid credit card, you have the option of charging your purchases to eiher one or the other? By default, it goes to your iTunes card, but you can override that.
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RS.55 was deducted from my card today from APPLE ITUNES STORE-I
I don't know the reason for this and this has happened for the second time.
Can someone please help me as to what I should do ?
Any way to contact apple customer care will also be very helpful
-thank you.You've checked the purchase history on your account (Store > View My Account menu option on your computer's iTunes), and have you made any in-app purchases or have any auto-renewing subscriptions ?
If there isn't anything shown then have you added or changed your credit card details ? I think that 55 rupees is about $1, which is the right amount for a temporary store holding charge , which is applied to check that the card details are correct and valid, and which should disappear off your account within a few days (though it might vary by bank/credit card company).
Otherwise you can contact iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption -
HT1918 I want to change my payment options from my credit card to itunes card
I signed in and clicked edit payment it didnt give me the option to delete credit card and to add itune card. i did delete each line of credit card info
but when i clicked done all of the boxes were high lighted in red. I dont know what to do. can anyone help me?If you don't have a None option in the payment methods in your account info, then the only way to remove bank card information is to redeem an iTunes Gift Card.
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Hello,
Just purchased online Adobe Acrobat XI Pro and error message appeared, but payment has been debited from my credit card already and I do not have the software, so paid for nothing.
I am using a Mac OS X.
Thanks for your help.
Ossama[discussion moved to Acrobat Installation & Update Issues forum]
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Yesterday I purchased credit from App Store in "maaii app" 4.99$, that credit is not come in maaii credit balance and deducted the amount from my credit card, Where is that balance?
Hello there, jobymk.
The following Knowledge Base article shows how to report an issue with your App Store purchase:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/ht1933
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro. -
My sun has entered like he always does his redeem card gift and purchased a sereis of song yesterday. How come any of his purchased were deducted from his redeem card and were all charge to my credit card instead? No amount are showing up under the my account name like usual. Normally we see the total amount of our gift card and we are able to see that number dropped after each purchase...
Hope I will get some answers...This is not official HP Customer Support and I don't work for HP. This is a peer-to-peer user supported forum for HP consumer products. HP maintains no official presence on this forum. It is unlikely that HP will respond in an official capacity. Any reply from a HP employee represents their own opinion and not that of HP's.
It looks like the only graphics card option for this model is the GeForce GT 630 (2 GB). The GT 630 is not a large powerful card, so it is conceivable that the bracket isn't installed with integrated graphics or a low-end graphics card that doesn't require it. The "graphics card bracket" would mosr likely be installed with larger more powerful cards like the GeForce GTX680, Radeon HD7770, etc. Typically, the videos on HPs website are used for hundreds of different models and may show optional items not installed on a particular computer or may not show items that are installed. Just because a part is or isn't shown in the video, doesn't mean your specific computer is going to be the same.
Please send KUDOS
Frank
{------------ Please click the "White Kudos" Thumbs Up to say THANKS for helping.
Please click the "Accept As Solution" on my post, if my assistance has solved your issue. ------------V
This is a user supported forum. I am a volunteer and I don't work for HP.
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Why is music purchase not deducted from my credit balance instead it asks for my credit card.
why is music purchase not deducted from my outstanding balance? Instead it asks for my credit card.
It is not being deducted from your credit? Are you sure?
Just because it is asking for your cc info, does not mean that it will be charged.
This is how itunes verifies your account and that you are a resident of the country of the itunes store that you are trying to use. -
HT3702 how can i ask them to stop taking money from my credit card without my authorization?
the apple store keeps taking money saying that i buy things from my credit card. i don't know why this is happening. how do i make them stop taking maney without my authorization.
Perhaps you have had your account hacked by someone. Someone you know or a stranger. The first thing is to change the password in your Apple ID so that they cannot continue to buy things with your account. Second, if the None option is available in your iTunes account payment methods, select that and remove the bank card info.
Manage your Apple ID -
https://appleid.apple.com/cgi-bin/WebObjects/MyAppleId.woa/ -
I would like to purchase music and when I go to purchase it asks to take the purchase from my credit card and I have a gift card that I would like it to take the money from first.
Part of the validation for credit cards is that they need to be registered to exactly the same name and address that you have on your iTunes account, which prepaid cards tend not to be. Do you have a proper credit card that you could use ? Or are iTunes gift cards available in your country so that you could try using them as your payment method ?
Until you have a valid payment method on your account and what you owe iTunes has been paid off then you won't be able to download any item from the store, including free apps (and updates to apps). -
I got this message when I just finished my online ordering. "We're Sorry. Something went wrong with your request. Please try again later." and I didn't get confirmation email yet but I've been charged from my credit card already. Any suggestion please?
I am having the same issue. When I try to update my payment information I receive an error that states, "We're sorry, something seems to be wrong on our end. Please try again later.
After Adobe's servers were breached I received a phonecall from my bank, stating that someone had used my credit card at a hotel in Mexico (I live in Ohio). I closed that credit card and was issued a new card. I want to update my card information on my Creative Cloud subscription. I chatted via the web with a customer service rep today. He was anable to help me. He suggested I call the Care Center. The hold was estimated at 2 hours. All I want to do is update my card information so the next time Adobe automatically bills for my subscription the transaction doesn't bounce.
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