Extra storage

Hi Everyone
I asked for workspace extra storage on apex.oracle.com
but nothing
what happens

Send an email to [email protected] In that email, state what you requested and when, the workspace name, and the email address associated with the administrator account for that workspace.
Scott

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I just purchased extra storage for my iCloud. How and where do I access it? I purchased movies and audio books to find out that I didn't have enough storage (the reason for the extra storage purchase). I have no idea where to find them now. Help?!

How do I use my iCloud???
I purchased 4 movies and 2 audio books from iTunes only to find out my iPad2 didn't have enough storage, so I purchased more storage from iCloud.
My iTunes account only shows the 4 movies that need to still be downloaded (not the two books) After purchasing 20GB from iCloud I am still receiving the "There is not enough available storage. You can manage your storage in Settings" message. I have gone to my Settings, where it shows I have the new, extra storage. I have set all the iCloud settings as shown on the Apple website. In my iCloud settings, it shows I have 17GB available out of 25GB. In my General settings, it shows that I have a capacity of 28.6 GB, while my Available is 2.9GB. (????)
I don't know why I still can't download the movies. I wouldn't know where to go (how to get to) the iCloud if I could...
Also, iTunes has sent me receipts for the movies and audio books I purchased as well. Where are they???
Thank you SO very much for any assistance you can offer me!

Cancel your storage upgrade
If you upgrade or renew your storage but no longer need it, you can cancel. If you cancel your storage plan within 15 days of an upgrade or within 45 days after a yearly payment, you can contact Apple for a full refund. After this period, you can downgrade your storage for the following year.
Note: Partial refunds are available where required by law.
From here > http://help.apple.com/icloud/?lang=en#mma3518f8580
HelpKimIsAlreadyTaken wrote:
Since I purchased about $70 worth of movies and books and they won't load onto my iPad, do you think iTunes will refund my money?
If you make more room on your Device perhaps you can View/ use the purchases...
However if you would prefer a Refund... you can always ask... be sure to explain your situation...
To Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact
Note:
It is stated that all sales are final

Two apple ID on one iphone. I need to purchase extra storage for one but it doesn't give me a place to do it.

im really frustrated. everything not just this happening to me right now. I'll try to be as clear as I can be here. I can't get email or send email with one of two apple I.D.'s connected to my iphone. The other I.D. I paid for extra storage. The I.D. that needs more storage is my main email address and my lifeline. Job offers come to that address, my banking and home security alerts, etc all happen through this one email account. I can't even get that ID to show on my phone to choose it.
How can I change things to show me both ID's so I can add storage to the correct one?

Try here > How to See a Purchase History for iTunes on an iPhone | eHow
Update or edit payment method > iTunes Store: Changing account information

Multiple Apple ID's and iCloud (purchased extra storage)

My mom and dad want different iCloud accounts (so the contacts etc are not merged) They have bought the extra 20GB of iCloud storage for my Mom's phone. Here's the setup and apple ID's... My question is how to split these and keep the extra iCloud storage on my mom's phone.
Dad's iPad ID: [email protected]
Mom's iPhone ID: [email protected]
iCloud extra storage ID: [email protected]
I want to change Mom's iPhone to: [email protected]
and change the extra iCloud storage to: [email protected]
I've already tried to change the ID of the iCloud but it will not let me because the email address for [email protected] is already used.
I hope this makes sense to someone!

Hey rich!
I'm taking a risk here and assuming that when you say "iPad ID" and "iPhone ID" you are referring to the iCloud ID on the mentioned device, right?
If so,
the extra storage was purchased with your dad's iCloud account and that's where it stays.
Dad's iCloud ID can stay on his iPad, along with his extra storage.
Go to Settings->iCloud and delete Dad's iCloud ID from Mom's phone.
Log in to iCloud on Mom's phone with Mom's iCloud ID.
(Does she already have this iCloud ID? If not, it may be taken by someone else and she would have to create a new one for her.)
You cannot move the extra storage to Mom's iCloud ID. MAYBE, just MAYBE iTunes can do it, but I seriously doubt it. Contact them for assistance. (apple.com/support/itunes and select Contact iTunes)
I don't fully understand the need to purchase extra storage for just one device. Now, if you had multiple iOS devices (like for your business), then I can see it. I back up a 32g iPad and a 16g phone using less than half of 1G of my iCloud storage.
Good luck

I only have 16 gb iphone but 64 gb ipad - how can i use extra storage on icloud for all my music on itunes

My Iphone 4 has only 16 GB storage (used 13,5 GB) but my ipad has 64 GB - I have bought ekstra 15 GB storage on icloud but I can'nt seem to use it for all my downloaded/bought music .
how can i use the extra storage on icloud for all my music on itunes ?

Welcome to the Apple Community.
You can't use iCloud storage for your music, take a look at these alternatives.
iTunes Match
iTunes in the Cloud

HT4759 my phone is not backing up automatically on icloud like it says it is, I even tried to do it manually.I bought extra storage and It is still saying i have no room on the phone. I tried to back up to I cloud with extra stroage I have 13.mg left stil

I know it saounds crazy maybe but I dont know much about this kind of thing.. I dont know how to get the storage fixed. I purchased the extra storage on Icloud a while back and it still isnt backing up like it says it is.. I took alot of apps off that i use even. I wanted to try to get more storage for the 7.1 and it says to manage storage so I deleted apps and it still didnt work so I looked to see if it has backed up anything. It says it did but the storage in Iclous was the same as it was two montths ago. I am not sure what I am doing wrong. I am sure it is simple and I am over looking it.

Hello reneep44,
Thanks for using Apple Support Communities.
These two articles explain what iCloud backs up and how to manage the storage.
iCloud: iCloud storage and backup overview
http://support.apple.com/kb/PH12519?viewlocale=en_US
Here’s what iCloud backs up:
Purchase history for music, movies, TV shows, apps, and booksYour iCloud backup includes information about the content you have purchased, but not the purchased content itself. When you restore from an iCloud backup, your purchased content is automatically downloaded from the iTunes Store, App Store, or iBooks Store. Some types of content aren’t downloaded automatically in all countries, and previous purchases may be unavailable if they have been refunded or are no longer available in the store. For more information, see the Apple Support article iTunes in the Cloud availability by country. Some types of content aren’t available in all countries. For more information, see the Apple Support article Which types of items can I buy in my country?.
Photos and videos in your Camera Roll
Device settings
App data
Home screen and app organization
iMessage, text (SMS), and MMS messages
Ringtones
Visual Voicemail
Managing your iCloud storage
http://support.apple.com/kb/ht4847
You can also free up storage space by moving or deleting old email messages that you no longer need.
Have a nice day,
Mario

My Apple ID needs to be updated on my iphone in icloud. iCloud account information Apple ID is incorrect. How do I update it without losing anything, including my extra storage that I paid for???

I recently updated my Apple ID with a new email address. Now my iCloud account does not match my Apple ID.
On my iphone, when I press Settings> iCloud> Account> iCoud Account Information: Apple ID
The Apple ID is shown as my old email address, and there is no option to press this and change the sign in information. Therefore, I cannot backup my iphone.
I tried to delete iCloud, but the warning said that everything would be deleted from my iphone if I deleted iCloud. I obviously want what is on my iphone or I wouldn't care about iCloud at all. How do I update my Apple ID on my iphone for iCloud without losing anything on my iphone, including the extra storage that I paid for?

If the Account name is wrong in Settings>iCloud you'll have to scroll to the botom and tap Delete Account, then sign back in using the correct ID.

Need extra storage for photos for my ipad ...

I need extra storage for my ipad to store photos on ... I have so far been looking at the Airport Time Capsule & Seagate Wireless Plus.
Can anyone recommend any? Thanks

If you need to offload photos as you have too many, the best way is to plug the iPad into you computer running Mac OSX and dump them into iphoto.
If you want to use something by wireless, without a computer then any network connected hard disk will work much the same. You cannot use file storage directly anyway.. you need to load a file app to start with.
I think use whichever works out the cheaper for you.
Do note the TC is really not designed to do this job and if you already use the TC for Time Machine it is messy loading files onto it. This is apparently a new purchase so you are not using the TC at all..
The TC lacks a method to back itself up.. And this is one of its great weaknesses.. if the TC fails.. and they all fail at some point. How are you going to recover those photos?? From iPad you will not have the tools needed to do backups of the TC to another location.
I have no idea if the seagate has built in proper backup but I would find out.

I have deleted iCloud off my phone but was still charged for the extra storage. How do I get my money back?

I deleted iCloud off my phone a few months back because it seemed to be slowing down my phone. I am no longer interested in keeping iCloud on my phone in the future. I was charged $20 to upkeep my extra storage that I purchased last year but am no longer needing it. How do I get my money back?

Contact the Apple online store for your country (1-800-MY-APPLE in the U.S. and Canada).

How to apply extra storage once purchased on iphone

how to apply extra storage once purchased on iphone

What you bought is extra iCloud storage, not storage space for your iPhone. It gives you more room for storing backups of the device, but won’t help in the process of updating it; for that, you need to delete content from the device and/or update it from iTunes on the computer.
iCloud storage space can’t be applied to an iPhone or other iOS device.
(114982)

HT201318 I upgraded to 50gb last night from 20gb , I have realised I don't need this extra storage , how do I downgrade to 20 again and get a refund

I upgraded to 50gb last night from 20gb , I have realised I don't need this extra storage , how do I downgrade to 20 again and get a refund

If in the US, follow the link below (you must request a refund within 15 days) -
https://discussions.apple.com/message/16968425#16968425
it gives the USA phone number - if you don't live there you will have to find an equivalent number from the 'Contact Us' link at bottom right of this page.

How do I cancell extra storage plan on iCloud?

I want to cancell the extra storage plan on iCloud but can't seem to find where to do it. Are they trying to make it difficult to cancell because I find no place to do it om the apple site

Howdy celinafromportland,
Thanks for using the Apple Support Communities.
In order to downgrade the storage plan on your iCloud account, all you need to do is follow the directions outlined below.
Downgrade your iCloud storage plan
You can decrease the amount of storage by selecting a new plan right from your iPhone, iPad, iPod, Mac, or PC (for example, a 20 GB plan to replace a 200 GB plan). The downgrade will take effect after your current monthly or annual subscription ends.
iOS:
If you're using iOS 8, go to Settings > iCloud > Storage. If you're using an earlier version of iOS, go to Settings > iCloud > Storage & Backup.
Tap Change Storage Plan.
Tap Downgrade Options and enter your Apple ID password.
Choose a different plan to use when your current storage plan expires.
Tap Done.
OS X:
Choose Apple menu > System Preferences, then click iCloud.
Click Manage in the lower-right corner.
Click Change Storage Plan in the upper-right corner.
Click Downgrade Options.
Enter your Apple ID password, then click Manage.
Choose a different plan to use when your current storage plan expires.
Click Done.
Windows:
Open iCloud for Windows or iCloud Control Panel.
Click Storage if you're using iCloud for Windows. If you're using an earlier version of iCloud Control Panel, click Manage.
Click Change Storage Plan.
Click Downgrade Options.
Enter your Apple ID password, then click Manage.
Choose a different plan to use when your current storage plan expires.
Click Done.
iCloud storage upgrades and downgrades - Apple Support
Have a good one,
Alex H.

Is there any way I can add extra storage to hold my Newsstand magazines?

Is there any way I can add extra storage to hold my Newsstand magazines?

Thanks for that. It is what I expected.
There are lots of WIFI and flash drives that you can plug in but, as far as I can see, they are only useful for holding stuff pre-loaded from a PC/MAC, and can only be used via a special app.
Let bus look forward to the day that Apple give us a memory extension socket.

Ipad showing not enough storage in spite of extra storage on iCloud

A couple months ago I upgrade my iCloud storage and a few days ago I reupgraded because I kept getting the message "storage is almost full". But in spite of the reupgrading, I'm still getting that messages on my iPad 3. What do I do? I thought buying the extra storage on iCloud was supposed to resolve all that. This is despite showing that I have 20.3 GB of 25 GB available. Please help!!!!! Most of the space is used up by apps.

The iPad cannot be upgraded in any way. The storage capacity is all there can ever be on a particular iPad. The capacity of iCloud is for backup purposes and syncing purposes, it does not function as additional storage space for any devices.
Backing up the iPad assures you that content will not be lost if anything goes wrong such as a catastophic hardware failure.
If you are out of storage space on the iPad you don't have much choice, keeping that iPad, but to remove material and free up space. You can always backup everything, restore the iPad to new condition, and then restore selectively your material. Or sell it and buy one with larger storage so you have room for your content.
Probably doesn't sound to good to you but there honestly isn't anything you can do to incrase the capacity of your iPad.

HT4847 how to cancel icloud extra storage billing with 15 days?

On my receipt it says I may contact Apple to cancel my extra storage on icloud with 15 days but, there is no contact phone, e-mail, etc. Anyone know how to do this?

To ask for a refund, contact with the iCloud support > http://www.apple.com/support/icloud/contact If they don't provide help, contact directly with Apple > http://support.apple.com/kb/HE57

HT4847 how do I cancel my Icloud extra storage purchased in error ?

How do I cancel my I Cloud extra storage purchased in error?

I have called Apple before, I have gone into the Apple Store before, I have done an online chat line support conversation before ... and ... I have been on Apple's forum for users, before and now.
I don't see any shortage or deficiency in the way Apple provides customer support.

Extra storage

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