Extreme lagging In Premiere Pro CC - Settings Related?

I am editing a project with MXF files on Premiere Pro CC on an a Mac Pro with 30GB of RAM
I've had no problem with lagging in the past, but this projects involves much more footage than any of the previous projects, so I figured that was causing the problem. Just to clarify, playback is working perfectly - it's every other task i perform in Premiere that lags miserably. Locking/unlocking tracks, copying/pasting, zooming in or out on a sequence. There could be a 5-7 second delay for any of these tasks.
As a test I connected my drive to an iMac, loaded the project, and encountered no lagging issue whatsoever. I decided to continue working on this project on the iMac as the lagging was becoming a major problem, so I went bac to the Mac Pro, synced my Premiere settings on icloud, and then opened the project again on the iMac.
When the project opened on the iMac, the lagging was back! Which leads me to believe it has something to do with a settings file. I've used the same settings on other projects (I have keyboard settings and layout settings) but this is the first time I've come across this lagging issue. In my sync preferences I have settings, workspace layouts and keyboard shortcuts all checked. I then selected to automatically clean settings on application quit, and when I reopened the project the lagging issue had once again disappeared.
Would love to know why my settings could be causing this, and why they are only problematic in this project.
Thanks!

Probably this isn't the particular thing that seems to have tripped the project ... noting that it once ran good on the imac but after syncing slowed to crap ... but noting you mentioned a drive for your project, that could be a bit of a bottle-neck. It's better to have say your program/system on a drive, footage files on another, and cache files on a third. One good poster here always suggests five different drives, with perhaps the footage actually being on a RAID array simply for speed.
If all project files including cache and footage are on one drive, that's demanding a LOT of through-put from the drive and subsystems.
Neil

Similar Messages

  • CS4 Premiere Pro EXPORT settings for embedding videos in PDF

    I am trying to embed a few short videos into a PDF ebook and my PDF file size is massive.  I want the videos to still look good quality as I put a lot of effort into making high quality videos for my ebook. 
    Does anybody have any advice for export settings in Premiere Pro for the use in PDF documents?  I've played around with the various preloaded export settings but I'm wondering if I can customize the settings to look good in a PDF. 
    (I realize Acrobat will convert the video into flash for consistent play-black)
    (And not sure if this matters but my current videos are 60fps 1280 x 720 HD shot with a Canon 7D)
    All advice would be greatly appreciated!!

    Unfortunately, you have posted to the Pr (the precursor to PrPro) forum, so you'll likely not get as much traffic for your thread, as you would in the PrPro forum. Maybe our tireless MOD's can move it out for you, so you'll get more "eyes." Here is the Adobe Premiere Pro Forum.
    Good luck,
    Hunt
    Oops! It looks like Adobe has changed the forum structure on me. Ignore my reference, as things changed overnight. Mea culpa, mea culpa.
    Message was edited by: Bill Hunt - Added last line.

  • Kodak videos lag in Premiere Pro CS4 timeline

    Hey all,
    Apperently there's a bug in Adobe Premiere Pro which makes it difficult to edit videos that were captured in a Kodak camera.
    This issue was discussed here before, but even after reading all threads in the subject I could not solve the problem.
    I've been trying to convert these files (.mov) to many other formats and codecs with no success.
    After a while I got to find this crappy software that claims to specialize in converting Kodak's video files (iOrgSoft Video Converter).  Between many tries of various softwares that was the only one that did  it right. But the software isn't free. The trail version leaves a  watermark on the each video.
    Here are the details of the input file (stright from kodak Z950 camera):
    General
    Complete name                    : D:\100_0314.MOV
    Format                           : QuickTime
    Format/Info                      : Original Apple specifications
    File size                        : 12.5 MiB
    Duration                         : 7s 376ms
    Overall bit rate                 : 14.2 Mbps
    Movie name/More                  : EASTMAN KODAK COMPANY  KODAK EASYSHARE Z950 DIGITAL CAMERA
    Encoded date                     : UTC 2010-07-22 22:37:14
    Tagged date                      : UTC 2010-09-05 15:01:09
    Origin                           : Digital Camera
    Video
    ID                               : 1
    Format                           : MPEG-4 Visual
    Format profile                   : AdvancedSimple@L3
    Format settings, BVOP            : Yes
    Format settings, QPel            : No
    Format settings, GMC             : No warppoints
    Format settings, Matrix          : Default (H.263)
    Codec ID                         : 20
    Duration                         : 7s 375ms
    Bit rate mode                    : Variable
    Bit rate                         : 14.1 Mbps
    Width                            : 1 280 pixels
    Height                           : 720 pixels
    Display aspect ratio             : 16:9
    Frame rate mode                  : Variable
    Frame rate                       : 30.102 fps
    Minimum frame rate               : 30.000 fps
    Maximum frame rate               : 31.579 fps
    Resolution                       : 24 bits
    Scan type                        : Progressive
    Bits/(Pixel*Frame)               : 0.508
    Stream size                      : 12.4 MiB (99%)
    Encoded date                     : UTC 2010-07-22 22:37:14
    Tagged date                      : UTC 2010-07-22 22:37:14
    Audio
    ID                               : 2
    Format                           : ADPCM
    Format profile                   : U-Law
    Codec ID                         : ulaw
    Duration                         : 7s 376ms
    Bit rate mode                    : Constant
    Bit rate                         : 128 Kbps
    Channel(s)                       : 1 channel
    Sampling rate                    : 16.0 KHz
    Resolution                       : 16 bits
    Stream size                      : 115 KiB (1%)
    Encoded date                     : UTC 2010-07-22 22:37:14
    Tagged date                      : UTC 2010-07-22 22:37:14
    Here are the details of the only output file that managed to work well in Premiere Pro CS4 (but it has a watermark):
    General
    Complete name                    : D:\100_0314.mp4
    Format                           : MPEG-4
    Format profile                   : Base Media
    Codec ID                         : isom
    File size                        : 8.47 MiB
    Duration                         : 7s 374ms
    Overall bit rate                 : 9 635 Kbps
    Encoded date                     : UTC 1970-01-01 00:00:00
    Tagged date                      : UTC 1970-01-01 00:00:00
    Writing application              : Lavf52.61.0
    Comment                          : EASTMAN KODAK COMPANY  KODAK EASYSHARE Z950 DIGITAL CAMERA
    Video
    ID                               : 1
    Format                           : AVC
    Format/Info                      : Advanced Video Codec
    Format profile                   : [email protected]
    Format settings, CABAC           : No
    Format settings, ReFrames        : 1 frame
    Codec ID                         : avc1
    Codec ID/Info                    : Advanced Video Coding
    Duration                         : 7s 374ms
    Bit rate mode                    : Variable
    Bit rate                         : 9 558 Kbps
    Width                            : 1 280 pixels
    Height                           : 720 pixels
    Display aspect ratio             : 16:9
    Frame rate mode                  : Constant
    Frame rate                       : 29.970 fps
    Resolution                       : 24 bits
    Colorimetry                      : 4:2:0
    Scan type                        : Progressive
    Bits/(Pixel*Frame)               : 0.346
    Stream size                      : 8.40 MiB (99%)
    Writing library                  : x264 core 93
    Encoding settings                : cabac=0 / ref=1 / deblock=0:0:0 / analyse=0x1:0 / me=dia / subme=8 / psy=1 / psy_rd=1.00:0.00 / mixed_ref=0 / me_range=4 / chroma_me=0 / trellis=0 / 8x8dct=0 / cqm=0 / deadzone=21,11 / fast_pskip=1 / chroma_qp_offset=-2 / threads=1 / sliced_threads=0 / nr=0 / decimate=1 / interlaced=0 / constrained_intra=0 / bframes=0 / wpredp=0 / keyint=12 / keyint_min=7 / scenecut=0 / intra_refresh=0 / rc=cqp / mbtree=0 / qp=30 / ip_ratio=1.25 / aq=0
    Language                         : English
    Encoded date                     : UTC 1970-01-01 00:00:00
    Tagged date                      : UTC 1970-01-01 00:00:00
    Audio
    ID                               : 2
    Format                           : AAC
    Format/Info                      : Advanced Audio Codec
    Format version                   : Version 4
    Format profile                   : LC
    Format settings, SBR             : No
    Codec ID                         : 40
    Duration                         : 7s 314ms
    Bit rate mode                    : Variable
    Bit rate                         : 66.15 Kbps
    Channel(s)                       : 2 channels
    Channel positions                : L R
    Sampling rate                    : 44.1 KHz
    Resolution                       : 16 bits
    Stream size                      : 60.1 KiB (1%)
    Language                         : English
    Encoded date                     : UTC 1970-01-01 00:00:00
    Tagged date                      : UTC 1970-01-01 00:00:00
    I'm looking for another way to convert this file correctly so it will work well in Premiere.
    Does anyone have any idea about this?
    Thanks in advance,
    -Moshe.

    Hi,
    If CS5 handles this right than I  guess that's about it.
    Thanks again for both of you.
    This is CS3...with the mainconcept plug in trial ....as mentioned earlier...your original source loaded GREAT into the project...and plays great...etc....
    The plug in trial gives that logo thing and has a limit of 5min video I think....although I've exported stuff with this and the logo was NOT on the final export...or was much smaller .....dont know if that would influence you on trying the plug in...
    But what I mean to say is with cs3 it works great with the original file you supplied as a sample...
    ( I used this in another thread here where someone was trying to get timecode to run backwards...which is why you see that timecode thing...)
    good luck with everything !  

  • Premiere Pro Sync Settings Failed

    I'm running Premiere Pro CC (2014) 8.2.0 (65) on a Mac. I've been trying to make Sync Settings work and keep giving up. I move around enough from facility to facility that a quick import of my settings would be amazing... if I could get it to work.
    All software is the most recent update as of 04/14/2015
    I've cleared preferences and returned to the default PP.
    I've cleared the settings on the cloud for PP.
    I've quit Creative Cloud desktop and relaunched.
    I've logged out of Creative Cloud desktop and logged back in.
    Followed these instructions. Troubleshooting Sync Settings
    I've pretty much tried every solution I've seen here in the forums and still no luck.
    So I have two questions. Do people use this feature successfully on Mac? And... what the solution?
    Thanks

    HI,
    Just try downloading the 7.1 update from the below Link and then sign out from creative cloud .
    Restart the computer and signin into cretaive cloud and open premier pro and check if it is updated
    http://www.adobe.com/support/downloads/detail.jsp?ftpID=5681

  • GoPro Hero 3 Black -- extremely choppy in Premiere Pro?

    Hey guys,
    I've searched all around the internet but can't find a solution to my problem. I shot my trip to florida last year at 1080p/60FPS. I have major issues with playing it in premiere, and it's making it very hard to edit. It's super choppy- no doubt due to the framerate. I tried converting them in the GoPro Studio to avi, no avail. I read that Premiere Pro CC would fix these issues- it doesnt. can anyone help this nooblet?
    Thanks so much!

    If you did the auto change, then the Sequence is likely 1080p60 to match the footage. You can check the sequence setting by clicking a drop down menu at the top, I think under Project? Not in front of Premiere right now, but poke around the top menus, you will find the current sequence settings.
    You can have multiple sequences at once. Go to File > New > Sequence and make a new one. Choose AVCHD > 1080p30. Add clip to that sequence and do NOT let Premiere change it when it asks. how does that work? If you already have editing done in the 60p sequence, you don't have to recreate that - in 60p timeline, do "Ctrl-A" to Select All, then Ctrl-C to COPY and then open the 30p sequence and Ctrl-V to PASTE all those edits into the proper 30p sequence.
    Another thing to check, I believe under Project menu, does it say "Software Only" or "Hardware GPU" for the Mercury Engine? If software only, what model GPUs do have have? You may be able to harness the power of the GPU for better playback depending on what you have.
    Hope this helps
    Jeff Pulera
    Safe Harbor Computers

  • Ideal Premiere Pro export settings BEFORE compressor

    I'm editing with Premiere Pro these days... I've currently been exporting 1080p h.264 mov files in order to put them into compressor ad have compressor do it's thing to make them internet ready.
    Is there an "ideal" setting that I should be using BEFORE I send my videos to compressor?
    I'm trying to figure out why compressor is adding ghost frames to the beginning of my videos (when they don't exist before conversion) and I'm wondering if it might have to do with the initial video setting that compressor is trying to work with.
    Any help would be much appreciated. 
    ---Trav

    Some would consider H.264 is already "internet ready".
    What other changes are you making?
    fwiw - even in PP I edit in ProRes and export a self-contained master file. Then I use that file in Compressor to do conversions to delivery formats.
    x

  • Playback Lag in Premiere Pro CS6 for Mac

    I'm editing a project in Premiere Pro CS6 for Mac, and the playback is really laggy. Its fine if you're viewing one long clip, but it gets really laggy when it switches between clips. The sound will play, but the playback screen will be frozen on the last frame from the previous clip. I use the latest thin model of the iMac. Can anybody help me?

    >Premiere Pro CS6 with the 6.0.0 update
    Is there a specific reason you have not applied the bug fix updates?
    All Adobe updates start here and select product, read to see if you need to install
    updates in number order, or if the updates are cumulative for the individual product
    http://www.adobe.com/downloads/updates/
    Also, only having one hard drive means your computer is having to "struggle" with file operations
    An EXAMPLE concerning trying to use only ONE Hard Drive for Video Editing
    You are a music conductor, with a baton that you use to point to various parts of the
    orchestra... this is like Windows pointing to various parts of the hard drive to do
    Windows housekeeping or to load program segments for various functions
    Now, at the same time and with the same hand... while still using the baton to conduct
    the orchestra... pick up a bow and play a fiddle... this would be doing something with
    your video file at the same time as all the other work
    You as a person cannot do both at the same time with the same hand
    A computer is a LITTLE better, in that it can switch from one kind of task to another
    very quickly... but not quickly enough for EASY video editing
    You need AT LEAST two hard drives (separate drives, never a partition
    http://forums.adobe.com/thread/650708 for more on partitions) with Windows (or Mac OS)
    and software on your boot drive, and video files on a 2nd drive so the boot drive is
    not slowed down by trying to do everything
    External eSata or USB3 are both fast enough for video editing... eSata is better -
    http://forums.adobe.com/thread/1117813
    Do not try to use USB2 for video editing, it is too slow
    Dock with fan http://www.amazon.com/StarTech-SuperSpeed-Docking-Station-
    Cooling/dp/B0055PL2YI

  • What are the correct Premiere Pro CS4 settings for producing WMV/MP4 to FLV/F4V videos?

    Greetings.
    I have recently purchased CS4 Production Suite.  My task is to convert WMV/MP4 videos to FLV/F4V videos that contain titles, transitions, and credits for streaming from Flash Media Server.
    My test videos are experiencing audio sync issues when using Adobe Media Encoder as the export tool.  When I use Flash Video Export tool using the source WMV/MP4, I do not experience sync issues.
    I can control the WMV/MP4 output settings since we record our own sessions using Windows Media Encoder.  I can also utilize Flash Media Live Encoder to capture the source.
    The video source comes from a video capture card (Osprey) that is connected to an IP based camera(s) which are controlled by video technicians.
    We record from that capture card into WMV format.
    My question is, what are the settings in Premiere to produce FLV/F4V for streaming in 480p quality?
    I am new to video production and gladly appreciate any assistance.
    Regards,
    Shack

    Classification: UNCLASSIFIED
    Caveats: NONE
    Jim,
    Thank you for your response.  I am a total noob at video, but have the requirement to produce recorded video to our FMS servers.
    Here is my situation.  We have classrooms and auditoriums hard wired with IP cameras.  Our video techs can record to DVR and then finalize to DVD (VOB).  We also have a control center that can capture those cameras using Windows Media Encoder to record.
    I have been given CS4 to produce these videos.  Each time that I transcode, the audio gets out of sync.  I am trying to figure out a suitable way to take VOB and WMV files into PP and output to FLV/MP4.
    Appreciate any advice...
    Shack

  • Premiere Pro CS6 settings problem

    Hi, I was wondering if someone could help me. Basically, I've been trying out a number of settings and even making custom ones while using Premier Pro CS6 but cannot get them right. I record with a Nikon D5100 in the 1920x1080, 25fps. I want to post the videos to youtube but whenever I upload I end up seeing black borders around the videos. Could anyone help me with the setting as I am slowly losing hope! Thank you

    Do this to get the right settings:

  • T3i and Premiere Pro CS6 settings

    What are the initial project settings I need to set for a project where I am using shots taken with a Canon t3i? I want to have the best possible quality when exporting and such.

    FAQ: How do I choose the right sequence settings?

  • Premiere Pro CS6 Extreme Lag / Choppiness In Playback Please Help

    I have a brand new Windows 8.1 Desktop
    1 GB Video Card AMD Radeon 7700
    16 GB Ram
    3.4 Ghz i7-3770 CPU
    Scratch Disk on an external drive that spins at 7200 RPM
    I'm coming from a Macbook Pro (with less specs then the current desktop I'm using) in which I had no problem with playback choppiness/lag with premiere pro cs6, so this has been quite frustrating to figure out.  I've looked at several other threads, etc and there has been little help on the subject it seems.  If anyone has any tips, advice, or can point me in the right direction to get rid of the lag/choppyness that would be a blessing.

    Okay I solved the problem.
    If anyone else encounters this here's how you solve it.
    Goto "Sequence"
    Goto "Sequence Settings"
    Here you will see "Video Previews"
    Preview File Format
    I switched from "Microsoft AVI" to "P2 720p 60hz dvcprohd"
    Now there is no lag/choppiness in any of my video preview files.  HOORAY!

  • Premiere Pro is not interpreting transparency correctly with the Adobe Creative Cloud 1.8.0.447 update

    Yesterday, I updated to Adobe Creative Cloud 1.8.0.447. I found that after the update, both Premiere Pro CC (2014) and Premiere Pro CC are not ready transparency layers and alpha layers correctly. I have some lower third logos that I use on multiple projects and they are showing up more opaque than they should. Additionally, I have an export preset that uses a watermark. This watermark is showing up more opaque than it should too. I have checked both graphics in After Effects with the new Creative Cloud update and all graphics look fine. It seems to be an issue that is isolated in Premiere. The issue only happens when there is a video layer underneath the graphics. When the graphics are viewed with no video layer underneath, the transparency looks as it should. I have attached a few images showing the problems. They show graphics with and without video layers beneath.

    I was able to resolve the issue by going into File>Project Settings>General and changing the Render from GPU Acceleration (OpenCL) to Software Only. It appears there is an issue with the AMD FirePro D500 graphics card. I was told by a call tech at Adobe that there are issues with the D300, D500, and D700 Graphics cards. However, I have an Intel Iris graphics card on my MacBook Pro and was having the same transparency issue. So, I'm skeptical that the issue is just with the graphics card. The transparency issue did not start on BOTH computers until the latest CC upgrade. For now, the Software Only renderer option fixes the issue. I hope to see a fix in the next CC update. FYI: The Renderer needs to be changed to Software Only in both Premiere Pro Project Settings and Media Encoder Preferences.

  • In Windows 8.1 Premiere Pro video imported clips shows up black screen in Source & Work space. Everything is updated on my PC.

    In Windows 8.1 Premiere Pro video imported clips shows up black screen in Source & Work space. Everything is updated on my PC. They say it could have been a Windows update? Is anyone else having this problem and found a solution any suggestions.. Thank you.

    Hello, thank you for your help. I finally was able to contact someone from Adobe on line.. It took about 1 hour on hold but I finally won the lotto...Lol. Pr.. /Project/Project Settings/General/ I had the (Mercury Playback Engine GPU Accelerated (CUDA) and not the (Mercury Playback Engine Software Only) It only took 1 second for Adobe to figure it out...Lol.
    Although I have a high rated Nvidia card that did handle the software for some time after a hack, I believe a Windows update may have altered my Premiere Pro CS6 settings.
    Video card is Geforce Nvidia GTX 765M non compatible with (Mercury Playback Engine GPU Accelerated (CUDA). Thank Ronin Edits and cvid01

  • Premiere Pro / Media Encoder crash during encoding

    Afternoon guys, wonder if anyone has any tips on how to solve my issue. It's a new pc that I'm working on, my first project on it, everything working great in terms of the edit, but crashing whilst encoding both through Premiere Pro and Media Encoder with an error message (below). I'm not great with this stuff so please let me know if I need to provide more info and I'll provide much information as I can.
    I'm a creative cloud user.
    -Premiere Pro cs 6 (6.0.3) - I have tried to re-install the software, and ran all the updates yesterday after the install. Problem still persists.
    -Encoder cs6 (6.0.3.1)
    -Windows 7 Professional service pack 1, 64bit. Whilst I was online re-installing Premiere Pro windows did some updates (I generally keep my editing pc's offline).
    -DSLR footage (.mov) for video, up to 3 sources of video (nested for multicam shoot) and running one source of audio (mp3 file). Two of the timelines I'm trying to encode are about 45 minutes long.. I have succesfully encoded other clips (a 5 minute, and a 35 minute previously. Miraculously this morning I encoded a 1h12m clip using the mpeg2-dvd preset with only adjustment of quality bumped from 4 to 5). So this was encoded after all the updates, however since then everything else is not working.
    -Initially encoder was either freezing, or giving me an error message. Since re-installing all the software yesterday it now does not freeze, but I get the error message: "Adobe Media Encoder CS6.0 has stopped working... A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available." I get the same message when encoding with both AME and Premiere Pro.  I click "close" from here and nothing else happens.
    -Trying to export to mpeg2-dvd, I have tried the PAL widescreen preset, as well as trying to adjust the settings, doesn't seem to make a difference, the error message pops up different points during encoding.
    -The only plugin I have used is magic bullet looks for some grading. It also fails to encode with no plugins used.
    -PC     - Intel i7-3770 @ 3.40ghz,
              - 32GB ram
              - Operating system and Adobe Suite on c: (SSD 240gb)
              - Project source footage (video, audio, etc) f: (2tb)
              - Encoding files to e: (SSD 240gb)
              - my case is an Antec 902, with no additional fans. It does sound like it's working harder during encoding, not sure if a heat issue could be causing the software to error?
    -I am using the mercury playback engine with a Gefore gtx 680 (2gb).
    I have not been able to find any definitive answeres with regard to the crashes. I did also have encoder hanging whilst reading the xmp file. I have tried encoding video only (audio disabled) and whilst it doesn't hang during reading of xmp file, it still stops working with the above error message.
    I also run an older PC with i920, 24gig, gtx570 and it never crashes but performs much slower. It is also running windows 7, same setup but different hardware. Not sure if the hardware on my new pc could be causing the issues, if you you guys have any troubleshooting tips it would be much appreciated. At this point i have tried starting a new project, new timelines, nothing seems to work, so I have transferred the data to my old pc for encoding (as I need to deliver the discs to a client), but I need to get this new setup working properly.
    Cheers,
    Stevan

    Hi Axel,
    Thanks for your suggestions, I just tried cleaning out the media cache and also rendered out a wav file of the audio and placed it in the timeline and deleted the mp3 version.. Tried once again to encode an mpeg2-dvd file.
    1st attempt encoding through Media Encoder, pal widescreen with variable bit rate set to 6, 7 and 8 = everything froze, had to restart via button.
    2nd attempt encoding through Media Encoder = this time tried video only same settings just no audio = same error (Adobe Media Encoder cs6.0 has stopped working...)
    3rd attempt encoding through Premiere Pro, same settings with audio = same error message.
    4th attempt encoding through Media Encoder, pal wide preset as standard with no change = same error message.
    5th attempt encoding through Media Encoder, h264 preset for vimeo, 720p = same error message.
    6th attempt encoding through Media Encoder, AVI (Uncompressed) 720 x 480 preset. 1m40s in the dreaded blue screen appeared. "A problem has been detected and windows has been shut down to prevent damage to your computer. A clock interrupt was not received on a secondary processor within the allocated time interval. " Bla bla bla.
    In all instances the encoding is absolutely flying, but always ends up crashing.

  • Dear Adobe, please patch Premiere Pro CS4

    Dear Adobe
    How come there's a minor patch to Adobe Reader or to Flash every few weeks, yet no patches at all in the automatic updates for Premiere Pro CS4?
    I am extremely annoyed with Premiere Pro CS4. It crashes for some dumb reason or another every single day.
    The biggest problem of all is the Adobe Media Encoder. Should it crash when I click to change the location of a render? Why does it ask if I want to overwrite a file (say, "test.mov"), then makes a new version of the file anyway ("test_1.mov"). Plus the far more serious problems documented in the forum.
    I like the new features, but CS4 is not reliable. No one can work in a product that they can't trust.
    People have asked me if CS4 is worth the money for an upgrade. I have been kind and polite, saying, "Well, I have found some bugs, but it has a lot of nice new features".
    My tune changed last night. I'm tired of the bugs, crashes, and lack of patches.
    I will now say, "CS4 is absolutely not worth buying until it is fixed. Stay away. You'll only be aggravated."

    I assume that Adobe considers these sorts of problems "installation" issues and does not charge for support. Is that correct? Yes, that is no guarantee of success, but that has appeared to me to be an important step in their fixing issues: dealing with specific hardware/OS issues. After all, it only takes one problematic driver to create some of the problems that are reported. And some problems will be Operator Error.
    I agree that details can be helpful, but as we've learned before, there can be an amazing list of things that are potentially relevant. Bill Gehrke, I've forgotten what you said about the status of your benchmark, but I think your system is a very important way to translate "Premiere CSx is slow" etc to meaningful information about various computer subsystems. Adobe should hire you to set this up as a troubleshooting aid. (Wil, I'm serious.)
    In addition to a list of hardware, there's also the list of troubleshooting steps. E.g. have you turned off "whatever you call that nasty thing in Vista that wrecks your performance".
    And, in the case of CS4 (perhaps CS3 was no different), we have to be sure we are talking about the same "task" - SD, vs the many flavors of other video.
    One step in this is for Eric and others that have working systems to list their hardware and setup, and for those with very similar systems that are not operating to see if they can sort out differences.
    I don't have CS4 yet - CS3, WinXP SP3, P4 2.8, 2G Ram. It's not that I'm waiting for you beta-plus testers to iron out the bugs, I just can't afford it and the new computer I need for it. But, I sure hope you get them ironed out by the time I'm ready....

Maybe you are looking for

  • How do i fix my screen?

    how do i fix my ipod touch 4 g ios  screen?

  • How do I add a birthday to my calendar without it being an event ?

    How do I add a birthday to my calendar without it being an event ?

  • Does anyone know what is Little Snitch and is it safe to use

    I had an email from a friend who mentioned about Little Snitch to prevent keyloggers, is it safe to use.  If it is not I can relay this information back to my friend who was just about to install this software.  Prevention is better than cure Thanks

  • Comments Drop Behind Form Field

    I have forms that I created using Adobe XI Pro and want the end user to provide comments to the forms in PDF when necessary.  However, when a comment is inserted using either Reader or Pro, the comment drops behind the field in the final version and

  • Authorisation Groups and SQL Queries

    I want to give some employees access to certain SQL queries in SAP1. I've created a Category Name and have ticked the Authorisation Group 1. Within this Category I've saved my queries that I want users to access. I've then gone to Authorisations, Gen