Extreme Router problems

Ever since I restored default settings on my router, my internet is INCREDIBLY slow, only caps 1Megabit per second, but 5Mbit upload, I have the 20/5 package. How do I Fix this? Thanks!

#1 Did you make sure that UPnP, in the router is turned off? (A horrible flaw).
#2 What is the brand and model of this router?
If you are the original poster (OP) and your issue is solved, please remember to click the "Solution?" button so that others can more easily find it. If anyone has been helpful to you, please show your appreciation by clicking the "Kudos" button.

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How do I find my Airport Extreme router online?

When I type in the address from my Airport Extreme router (version 802.11n), I cannot find it online. It does not show as an IP address. I am having some problems with my printer and want to set up a static IP address, but want to make sure that I use the correct one. Is there a way to make sure there is only one IP address being used?

You must use the Airport Utility application on your PC to configure the Airports. They are not configured with a web based program.
AirPort Utility 5.6.1 for Windows - Support - Apple

Officejet Pro 8000 Wireless won't connect to my new Airport Extreme router

I have owned my Officejet 8000 Wireless printer for about a year and had no problems with it. However, my old wireless router wasn't fully Mac compatible so I couldn't secure it with a password. I now need a secure network, so I bought an Apple Airport Extreme router in December.
I installed the router last night and it is working fine on my iMac, my PC laptop and my iPhone.
However, tonight I am trying to set up the Officejet Pro 8000 with no luck. I've searched the posts here for 3 hours and am not finding the help I need. Based on the other posts I've read, I am describing my situation below.
I am trying to set up the printer from my Intel iMac with Mac OS 10.6.4
I am trying to set up the printer with the HP Setup assistant that I just installed from the printer software.
On the first wizard screen it tells me that my device is not configured (I agree)
Then I ask it to configure for a wireless network.
When I get to the Network Selection page, both my network AND my guest network (which I let my neighbor use) are shown on the list with full signal strength.
When I click my network and then continue, the HP setup wizard freezes, and I have to force-quit it.
When I click my guest network and then continue, I get the message that my network is not within the reach. (FYI, the printer is 10 feet from the router.)
I have tried powering on/off the printer, router, and computer at all different stages of the process with no luck.
For my Airport:
My radio mode is set to the most compatible choice
MAC access control is not enabled
Everything is WPA2 security
"Use wide channels" and "Create a closed network" are UN-checked
The channel is set to 11
I am happy to try the "Add network client" thing I saw on other posts, but I don't think I have a printer front panel where I can start the "WPS" (don't know what that is) process. If I do, it's not obvious and not in the HP manual.
My ISP is Comcast (cable internet).
I would really, really appreciate some help! Please let me know what information I forgot to include and I will be happy to provide it.
Thank you!
This question was solved.
View Solution.

First, you should be at 10.6.6, so please do Software Update (Apple menu) over and over until there are no more updates.
From where did you get the HP software for your printer? Was it labeled as being compatible with 10.6?
Finally, you will need to reset the printer so, let's do that:
Press and hold the Power button, press Network button, (on some models, press the Wireless button ), two times, press the
press the Cancel button three times, and release the Power button.
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP

Can't make Airport Extreme router work with non-Apple device

I am trying to help a friend who has a PC (Windows 7) that has a wired Ethernet connection to his girlfriend's Airport Extreme router. He wants his Internet-capable Blu-Ray player and her IPad to wirelessly access the Internet via the Aiport Extreme router, with both the Blu-Ray player and the IPad's Internet access protected by WPA-2 encryption (both devices are capable of WPA-2). How do I do this?
Here are the problems we've run into:
1) The Airport Utility for Windows (5.6.1) has been installed on the P.C., and we've used it to update the firmware on the Airport Extreme router. However, after we followed the Aiport Utility instructions to set up the network, all the router wanted to do was look for an Apple device. His girlfriend and her IPad are out-of-town right now, so the only device within range was the Blu-Ray player, and the router did not see it. Not only that, but almost all the menu options on the Airport Utility were "greyed out" (unusable), except for "Configuration." I am very troubled by the fact that the Airport Extreme router seems to want to look only for Apple devices.
2) In order to get Internet access for his Blu-Ray player for the time being, my friend pushed the "reset" button on the Airport Extreme router, and he can now use his Blu-Ray player for Netflix and other Internet streaming options. However, the Blu-Ray's wireless Internet access is an unencrypted connection, and the Airport Extreme router is displaying a flashing amber light -- not a good situation.
3) Although I know his girlfriend could access the router via her IPad when she returns, she is French-Canadian, and her IPad operates in French. I happen to know some French, but I have enough trouble trying to understand wireless networking terminology in English without having to try to figure out the equivalent terms in French. Thankfully, the Airport Utility for Windows on his P.C. is in English, so that's what we've got to use to solve this problem.
I have profound respect for Apple products, but I'm a Windows/Linkysis router guy, so that's why I'm stumped. Can anybody out there help me?

Which model of the AirPort Extreme Base Station (AEBS) do they have? What is the version of firmware that you updated it to?
By default, the AEBS will broadcast an unsecured Wi-Fi network with a network name (or SSID) of something like Apple Network NNNNNN. This would be similar to a Linksys when first powered-up.

If you have an Airport Extreme router and a slow Internet connection ...

I know that Internet connection speeds are extremely variable, but I wanted to share this post for anyone having performance problems (very slow Internet connection speeds) while using an Airport Extreme router. This may or may not help you, but it might help someone.
I have a RoadRunner Turbo account, and I was experiencing consistently slow Internet download speeds (an average of only about 300KB/sec). However, when I bypassed my router and connected my Mac directly to the Time Warner modem my download speeds were 6 to 8 times faster (up to about 2MB/sec).
After weeks of tinkering and reading Apple documents I discovered that my Airport Extreme router had an improper setting. That setting is found under: Manual Setup -> Internet -> Internet Connection -> Ethernet WAN Port. When I was experiencing the very slow speeds, my Ethernet WAN Port setting was: '100 Mbps/Full Duplex.' To fix the problem I simply changed this to 'Automatic (Default).'
This one change resulted in a huge, positive performance boost for me. I hope this post helps other people.

You use an App like Filebrowser. Details here:
http://www.stratospherix.com/products/filebrowser/

Ethernet Connection Randomly Dropping w/ AirPort Extreme Router

My wired ethernet connection drops sometimes randomly, but I think it tends to do it more if I'm in an audio chat with someone on iChat (not sure). Here is my setup:
FiOS ISP (always been reliable in the past) -> AirPort Extreme (router) -> Cisco gig-e switch (reliable) -> 2008 Mac Pro running Snow Leopard (no I do not use wifi) (my computer) -> Internet sharing to my brother's computer via ethernet port 2 (set up after the new router was installed, but problem happened without it)
It seemed to start doing this once I switched the router to AirPort Extreme. We were using the one Verizon gave us, a junky Actiontec router that was messing with our DNS and port forwardings but wasn't dropping my computer's connection randomly.
I have it set to use DHCP. When it drops, other things have connection, just not my computer. It drops for about 30 seconds then comes up. I've already tried rebooting the router and the switch. I suspect that something is funny with the DHCP because I rarely get the message that my computer's name has already been taken (by itself!), which has always happened even with the old router. Nothing is stealing my address. Anything else I should try?

Try the basics first:
Change your router channel number. Most times this works & is all you have to do.
Disconnect & reconnect your modem. unplug it for about 10 seconds. Plug it back in. Do the same for Apple’s routers. Wait for everything to reboot.
System Preferences>Network
Click the Assist Me button.
In the next window that pops up, click the Diagnostic button & do the necessary.
Research Knowledge Base for network problems that pertain to the OS that is currently installed on your computer. See these basic networking KB Articles: http://support.apple.com/kb/HT1401 AirPort troubleshooting guide
http://support.apple.com/kb/HT2712 Using network locations in Mac OS X
Manually provided DNS server addresses are higher priority than DHCP's
http://support.apple.com/kb/HT1714 Solutions for connecting to the Internet, setting up a small network, and troubleshooting
============================
What to do when you can't connect to the Internet
Also, run the Airport Utility app which is located inside the Utilities folder.
=====================
If using a Linksys router, contact LinkSys Customer Support and/or post in their forums.
If using Apple's Airport, please re-post over in one of the AirPort Forums.

HT1349 very slow external HDD and usb drive connected to Apple Extreme Router

Hello
So I got a western digital USB drive (500gig) and western digital Live 2TB.
I bought a new Apple Extreme router and connected them both.
USB drive and external hdd (WD Live 2TB) very slow when connected to Apple Extreme Router, using Lion 10.7 and updated both firmware for router, western digital and Airport Utility.
Slow means, it takes half an hour to copy 200 Mb of file to the WD Live 2TB, and its connected to my router with a gigabit ethernet cable!
Is someone else having the same problem, I thought even over usb I should get around 2-5mb range.
I am using Macbook Pro and 802.11n with Lion 10.7.2
Please Help

The USB WD 500 gig is connected to the Airport Extreme using a non-powered USB 2.0 hub, only two things a HP printer and the 500 gig is connected through it. I already formatted it to MAC OS Extended Journalled. ANd I think the speed didnt change.
For the WD 2TB Live I didnt format it to anything, started using it out of the box. I just updated its firmware. I was having the same speed even when I directly connected it to my Mac Book Pro using ethernet gigabit cable.
This WD 2TB Live doesnt have any USB 2.0 or USB 3.0 connectors, just the ethernet cable. I wasnt planning to carry it around. Just wanted to use it as a good ol NAS. So then I saw the fix somewhere and connected to this drive via AFP, afp://MyBookLive._afpovertcp._tcp.local/Public and it become suddenly very fast. Just like how it should be, I easily copied 20 gigs in around 20-25 minutes. (This was dirctly connected to my computer)
So then I thought my problem is solved and disconnected my WD Live and connected it back to the Apple Router again, and the speed became very slow again. Now both the USB 500 gig and this 2TB Live are slow.
Time machine is also very slow.
Thing is I also have a linux and windows machine(in repair, but should be up soon), Since apple is the newest computer I have, I want to make it work on this first. I dont want to use the MACosx journaled on the 2TB right now. Besides formatting the USB 500 gig to this format didnt help with my speed. So the problem can be elsewhere.
- I will try to get a powered USB hub as woodmeister50 suggested.
- I dont know how to connect via iCloud as cigame suggested
Please let me know if you guys have any suggestions. I have tested and returned enough routers in past few weeks. I really want it to work on this combination LionOSX + Airport Extreme + WD Live.
Thanks

We have dsl and apple extreme router, 2 iphones, 2 ipads a pc and a macbook. wireless speeds are terrible until the macbook is disconnected, then speeds are normal. ideas?

we have dsl and airport extreme router, 2 iphones, 2 ipads, a pc and a macbook. wireless speeds are terrible until the macbook is disconnected, then speeds are normal. ideas?

generalgeorge wrote:
This is a new issue on an old setup. The mac was recently upgraded to maverick. thanks
Say no more.. upgrading to Mavericks.. any upgrade install is prone to issues.. the Mavericks one is the worst of any recent upgrades.
Lets just try and isolate the problem.
In the setup of the AE, give different names to the two wireless bands.. so go into the airport utility.. click the AE, Click edit.. click the wireless tab.. and now type in a new name.
Try AE24ghz
Then click the wireless options and change the name for the 5ghz..
Make it AE5ghz
Then update the AE.
In the computer.. select either band.. and see if your other clients are affected if they use the band that the Mac is not using.
Alternatively turn off wireless in the macbook and use ethernet.. oh please please have a Mac with an ethernet port.. otherwise buy a Thunderbolt to Ethernet adapter.. it is well worth having. wireless is never to be trusted.

How do I connect a PC via ethernet to my new Airport Extreme router?

I just replaced an old Actiontec router with a new Apple Airport Extreme router to work with my Verizon FIOS service. Connection to all Apple products via ethernet or wireless works OK, however I cannot get the PC up and running via its ethernet connection to the Airport Extreme. Any help would be much appreciated.

If your other devices are working then it is probably the PC's IP configuration.
First, make sure that the PC is actually connected to the Extreme by verifying the lights are on at the Ethernet ports on the PC and the Extreme.
If you are using DHCP to manage the IP addresses then make sure that the PC is configured to "Obtain IP Address Automatically" for both IP versions 4 and 6.
When I replaced my Linksys w/ an Extreme I forgot that I had a couple devices configured with static (manual) IPs. My old one used the "192.168.1.nn" and my Extreme defaulted to "10.0.1.nn". Once i converted all the static IPs to the correct subnet then all was good.

Airport Extreme - printing problems with window desktops

Hello everyone;
I a mac book and 3 more pcs (window) at home. I recently bought a airport extreme router in order to able to print from my mac book via wireless. everything is nice when I print from my mac book buy I'm not able to print from the pcs. This is annoying. I really need to get this working. Please send me step by step how to this thing works.
thanks,

Hey there BobKier,
It sounds like you have a printer connected to your Airport Extreme and you cannot print from it. I suggest the troubleshooting steps from the following article to help troubleshoot the printer:
USB printer troubleshooting for AirPort Express, AirPort Extreme, and AirPort Time Capsule
http://support.apple.com/kb/ts1253
Check for software updates
Be sure that you have the most recent OS X or iOS software updates, and the latest firmware for your AirPortproduct before trying to print.
Note: Printing via an iOS device requires an AirPrint enabled printer. Refer to AirPrint Basics for a list of AirPrint enabled printers.
Disconnect and reconnect
Disconnect the AirPort Express, AirPort Extreme or AirPort Time Capsule from a power outlet.
Turn off the printer.
Be sure the USB cable from the printer is connected to the AirPort Express, AirPort Extreme or AirPort Time Capsule.
Turn on the printer.
Reconnect the AirPort Express, AirPort Extreme or AirPort Time Capsule to a power outlet and wait for it to become ready.
Try to print.
Check your printer driver
Check the website of the printer's manufacturer for the latest driver version.
Reset Printing System
Use these steps on your Mac if the above steps do not help.
Open System Preferences > Print & Fax preferences.
Control-click or right-click in the Printers section on the left.
Choose Reset printing system....
Click OK.
Click the + button to add your printer again.
Try to print.
Still not working?
If your printer still doesn't work with AirPort Express, AirPort Extreme or AirPort Time Capsule printer sharing, but does work when directly connected to your Mac, contact the printer manufacturer for additional information and to verify that printer sharing is supported.
Additional Information
Refer to this article for additional help setting up a USB printer on your Wi-Fi network.
Thank you for using Apple Support Communities.
All the very best,
Sterling

I just purchased an airport extreme router to increase the range of my wifi. I have an imac with 10.5.8. I get a flashing yellow light on the base unit and it tells me I need airport utility to install yhe ubnit. Where do I get this and how do I do it?

I just purchased an airport extreme router to increase the range of my wifi. I have an imac with 10.5.8. I get a flashing yellow light on the base unit and it tells me I need airport utility to install yhe ubnit. Where do I get this and how do I do it?

sylviafromhanover wrote:
So I assume that the original modem stays installed with the coaxial cable and the Exrtreme is in addition to that.
Yes, that is correct.
Did you have the instructions that came with your Airport Extreme? Are you sure you have it setup properly? Here is the setup guide:
http://manuals.info.apple.com/en/airportextreme_802.11n_userguide.pdf
Ensure you have everything setup properly. Once you do this and if you are still having trouble, follow Star's instructions.

Is it possible to add a firewall Filter or Rule Set to the Extreme Router (802.11n)

Is it possible to add a firewall Filter or Rule Set to the setting for the Extreme Router (802.11n) like the following:
"ALLOW TCP/UDP IN/OUT to 208.67.222.222 or 208.67.220.220 on Port 53" and
"BLOCK TCP/UDP IN/OUT all IP addresses on Port 53"
The goal of this is to create a firewall rule to only allow DNS (TCP/UDP) to OpenDNS' servers and restrict all other DNS traffic to any other IPs.
Or, alternatively is there a way to configure same applied to the Network preferences on IMAC OS X?
Thanks and much appreciation to anyone who has any clue about this.

Sorry, I think you've got it backwards.
The concern is NOT that the child can make changes to our hardware/AEBS, or even our network software on my IMAC - nothing's been changed.
BUT, he changed the dns settings on his OWN device (ie chromebook) to google public server, accessed the AE using our home wifi network BUT bypassed our dns settings. Capeesh?
See: http://www.pocketables.com/2013/03/how-to-use-change-the-dns-settings-on-your-ch romebook-and-use-googles.html

I have a Sony Bravia KDL46W905 TV but I can't get it to connect the Airport Extreme router

My Sony Bravia KDL46W905 TV won't connect to my Airport Extreme router and the internet. It recognises and picks up my home wireless network though and I'm inputting the correct password but still won't connect. The router is set to WPA2 Personal.
Anyone any ideas?

While most devices should connect using WPA2 Personal, please temporarily test using no security to see if the Sony TV will connect that way.
If it will, then try the more compatible setting of WPA/WPA2 Personal on the AirPort Extreme and test that way.
However, if the TV will not connect using no wireless security.....then it is a no brainer to conclude that the TV will never connect with security enabled....so more troublehooting is going to be required.
In that case, make sure that the name of your wireless network......
Does not exceed 20 characters, fewer would be better
Does not contain any special characters like an apostrophe, asterisk, dollar sign, etc
Does not have any blank spaces
For example, if the current name of your wireless network is something like.....
rpepler's wireless network
Change that to read something like.....
rpeplerwireless
Same rules for the wireless network password

Trying to get my air video app and my airport extreme router to work.

Hi there. I am getting really frustrated and desperate. I just purchased the app "air video" on my iPad. Installed the software on my mac. Works awesome when I'm on MY WIRELESS NETWORK. I didn't think it would be an issue once I left the house and tried to go on someone else's network to connect, but it just won't work. It keeps giving me the error "host not reachable". I tried opening up the air video troubleshooting info and tried everything but nothing seems to work. I tried under the "remote" tab in the air video server preferences. I clicked both "enable access from Internet" and the "auto map port" options. In the box below I just see the word status and the spinning wheel along with "looking for UPnP or NAT-PMP compatible devices" but the wheel has been spinning for about 15 mins. It doesnt appear to be finding anything.
I've also clicked off the "auto map port" to see if that would do anything. I got the pin and tried that. Still nothing. I tried to look for some information on port forwarding for my airport extreme but everything I'm googleing seems to be years out of date.
I am currently on Mac snow leopard 10.6.3 I believe. Everything is latest version. Using comcast modem with apple airport extreme router. Latest version of Air video app and software. On iOS 4.3.1.
Anyone that can try to help me out, I would be eternally grateful.
Thank you so much
Keith

* need to edit to" trying to get my iPhone not iPhoto**"

Apple extremes router and direct tv wireless

Help connecting a new extreme router to my direct tv wireless receiver. Receiver sees the networwork, but will not connect to the Internet. Is there some setting In the router?

Sorry, I can only say that what I posted worked for me.
I did not ever set any static IP addresses or enter DNS, etc.
Just removed the apostrophe from my wireless network name and bam....everything connected.
DirecTV did tell me to do a "red button reset" on the DVRs, but I did not do that.
My 2 DirecTV DVRs are about a year and half old. If you have newer equipment, the rules may have changed.
Try online support for DTV if you have not already done so. The phone "techs" are a waste of time.
http://forums.directv.com/pe/index.jsp?

Extreme Router problems

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