Extremely annoying iPod Touch problem

Hello, I have the iPod Touch 3g 64gb version and have run into an annoying problem recently.
Well, first, let me say that I love having my music organized in iTunes. I'm sure I'm not alone in this. I make sure every single artist, album, and song is spelled correctly and is in the right place. Also, the album art..that's what my problem is.
Recently, when I'm looking at albums on my iPod, for some reason the album art is all screwed up; the artwork is switched between different artists and albums for no reason whatsoever. I tried deleting the artwork, then copying and pasting the artwork into the song file, yet it still gets jumbled up. Plus, the problem is starting to get worse, with more and more albums getting mixed up.
Also, sometimes when I view the cover flow, the artwork changes when I select the album, and the thumbnails are sometimes different when viewing the album when I select an artist.
Has anyone else had this problem? Is there any solution? I would appreciate any help, thanks.

There might be some corruption there. I've heard of these album art malfunctions before. Your best bet is a restore. If it's a software issue, that will always deal with it. First though, check you iTunes song and zoom out of the album art for each individual song. You may see 2 or more covers assigned to that song which may be the source of the problem. If that's the case, delete the extraneous covers.

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_FULL DETAILS:_
Hello! I have been using Macs since 1989 and should be a pro by now-- but things have advanced so much that...
...that I use Apple Discussions regularly!
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Best regards,
Steve Saturday 8 March 2008

...is the iPod Touch 802.11n capable?
No
www.apple.com/ipodtouch/specs.html
What about my May 2006 MacBook?
If it has a "Core Duo" processor the answer is no.
If it has a "Core 2 Duo" processor the answer is yes.

IPod Touch problems at the start of a long holiday, any ideas?

Hi,
I've just begun a month-long trip around Europe, and in preparation for some long train journeys I bought an iPod touch and filled it up with my favourite tunes.
On day two, I plugged the iPod into the charger and had a nap. When I wake up four hours later (I like my naps!), the battery had charged OK but the screen is showing the "Connect to iTunes" screen (USB lead image + arrow pointing to iTunes logo).
I've tried restarting and re-setting it (holding the home and power button for ten seconds, etc). Interestingly, it still connected to the WiFi in the hotel (I could see the full WiFi bars on the 'slide to turn off' screen). I've taken it to a couple of Apple places in Berlin, but neither had any clue what they were doing.
So I did some research on here and found out about the Restore/Recovery/DFU modes. I'm not sure I understand the differences between them, however much I read!
Is there any way - any way at all! - to get the iPod working and keep my files? Surely an OS re-install shouldn't erase my data?
As you can imagine, I'm extremely annoyed that the iPod crashed at the start of my holiday, and my MacBook is 500 miles away so I can't get at the MP3s.
So is there a solution, or am I destined to travel with a shiny paperweight (or empty iPod Touch) for a whole month?
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Joe
Message was edited by: Joe Co

Hi Warszawa, thanks for replying.
I've tried the reset thing a dozen times already
I've plugged it into an iTunes computer, and it says that the iPod has a passcode set (which it does, and I know it) and that I need to enter it. But I can't enter it, as the iPod only shows the 'connect to iTunes' screen and the shutdown screen.
Cheers,
Joe

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By the way, my old Ipod worked when I did this, just not the Touch, and also Touch is 1st Gen.

Anyone know how to fix?

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I have downloaded itunes... twice. ( uninstall, reinstalled)
I keep getting a meesage that says " make sure your network connection is active and try again" when we try to go to the ITUNES store.
So, I was told to drive to Mcdonalds & try and hook up their.... We were able to connect but before I could get him any games and music, I was told to create an account... I did this.... had to drive back home to activate the account... once I clicked on the link to activate from my email I received a message that says " WE COULD NOT COMPLETE YOUR ITUNES STORE REQUEST. AN UNKNOWN ERROR OCCURED (11222) THERE WAS AN ERROR IN THE ITUNES STORE. PLEASE TRY AGAIN LATER."
I then decided to run the diagnostic in the help section of the ITUNES store.... when I did this a thing failed talking about no audio CD card found. Also, it says " SECURE LINK TO ITUNES STORE FAILED"
I have been through all of the self help. YES... I made sure firewall has ITUNES safe to go through. I have checked marked all the proper locations.
I called my internet provider they were of no help to me but assured me my internet connection is running fine.
Please, help me get thing working for this little guy. PLEASE.. this has been so frustrating... He's 11 ( you can imagine his patience level) Poor kid has been doin triple on chores & straight A's to get this IPOD for x-mas & now I can't get it to work. I feel jsut horrible.
I have a windows vista. cable connection, no wireless, had virus protection I uninstalled & my bonehead husband decided to do a system restore on my computer and now the dang virus protection is STILL on my computer and I cant uninstal it.... is THAT causing the problems?
What? Anything?? Please help!!!

Whoa .... first thing - do not un-install or disable virus protection! You may need to get the virus protection software to recognise your iTunes but don't un-install it!
Next - don't bother driving to any fast-food outlet, there is life without them. (You probably need to get your store account working from a home PC before trying to get online from a public network that anyone can use!)
As you've downloaded iTunes, that suggests your internet connection is okay (so that's exactly what your internet provider will say). The message to "make sure your network connection is active and try again" means ... make sure the firewall is allowing iTunes to get online, you say it is, so is the connection itself active? If you can get to any web site through your browser - then yes, it is.
However, what's disturbing is the message "no audio CD card found". That seems unlikely in this day and age. Can you hear any sounds that are played on the computer, either from a web site or from a CD in the CD drive or sound file? If yes, then there is a sound card. If no, find out what this problem is.
Got through all that?
With iTunes running, load a CD into your computer. Does it appear in iTunes, look on the left of the iTunes window, under devices, the CD should have appeared? The song names should be listed, If not, click on *Advanced/Get CD Track Names.* Click on import CD. It should be imported to iTunes and if you have the correct settings apllied, it should be copied onto the iPod at the next Sync.
If you manage this, try the Store, through your iTunes.
How are you getting on?
Phil

I requested a repair, but there was an error after clicking the button with my credit card info. I was still charged, but the form email I received the next day had incorrect info about my iPod Touch problem. How can I contact CS w/o paying $19?!

My iPod Touch battery is not working. I requested a repair through the Apple Support. On the final page, when I clicked the button that puts the info through with your credit card number, the resulting page gave an error (I wish I'd have saved it!). Anyhow, I checked my credit card and it was charged, so I assumed the repair request went through. The next day I received a form email saying my problem was with "Sync with iTunes (Not iCloud) - Data Backup/Migration (not iCloud)" instead of the battery repair. It also says for iPod customers, to send your iPod to Apple - but I had requested the "iPod Coffin" to be mailed to me so I could send it back. Obviously there was an error between the request and what was received, so I'd like to ask Customer Service about it. However, I can't find a way to contact them. When I replied to that form email, I recieved an automated reply saying emails there were not read. Anything online asks me to pay $19 and I don't have the correct issues to request an exception. The closest store is over an hour away or I'd simply go there to ask. What can I do?! Any suggestions you have are much appreciated. Thank you!
PS - The form email also says if I wait 10 days the repair request will be canceled. Does this mean my credit card will be refunded for the $85 battery replacement charge if it is canceled automatically?

Thanks, but I've been on the phone with AppleCare US (where I am and live) and AppleCare UK. They continue bouncing me back and forth without helping resolve the problem.
Perhaps someones knows how to further escalate the issue at Apple?

Ipod touch problem

Hi folks, I am new to this site and am looking for help please. I am also having problems with the January software screen which keeps showing an 'unknown error message' as soon as I say 'no thanks'. Everything was deleted on my ipod and I could not sync anything for about a week. I still have the error message, however I am now able to sync items to my ipod. The new problem is that the capacity bar at the bottom of the ipod summary page - I have almost half of my ipod taken up by 'other' (orange in colour) and I have no idea what this consists of. It happened after the error message appeared. Has anyone else had this problem? Thanks.

TBH...I would just have to say that you have a defective iPod touch. You might want to go for an exchange!

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Hi, I was wondering if anyone else have had this problem.
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I have the exact same situation! My friend and I both have first generation iPod touches. My friends is 3 years old, however my iPod touch is only 1 year old because I got a new one because my last broke, still 1g. My friend was caught in the rain and got very wet once, and since then his iPod touch wifi hasn't worked. My iPod touch on the other hand has been very well looked after in a switch easy case.
My wifi used to work perfectly, until around september of last year my wifi stopped working. It searches for half a second, like it usually does when it knows there aren't anywhere networks near, and if I am really close to a router it will have 1 bar, but say unable to connect and always ask for password.
However today I had a breakthrough, even tho I haven't used my iPod in a while, I tried searching for wifi today and it worked perfectly, like brand new, I was really excited, I could even get full signal at the bus stop outside my house. 4 hours later, and it was back to square one, exactly the same symptoms as before. iPad and laptop are perfect as usual, my iPod has never been wet and I take great care of it. I don't think iOS has a big difference, as my friend is running like 1.? And I'm running 3.1.? The latest software. I've resetted many times, but no success. I'm going to call apple but please help incase they don't know.

Ipod Touch Problems

My Ipod Touch is running with Windows Vista and the latest Itunes. When I try to charge it with the computer USB cord the Itunes keeps coming up and synching the Ipod and then I close the Itunes and turn the Ipod power off with the slide switch on the Ipod screen after Itunes says it's o.k. to disconnect a little while later the Itunes keeps coming back on to synch the Ipod. If I ever get the Ipod charged up after I disconnect it from the computer I can't turn the Ipod on with the power switch on top of the Ipod and it keeps coming on and off by itself with the Apple logo on the screen going on and off about every minute or so until all the power of the Ipod is depleted. Thanks very much for any help.

Start here: http://manuals.info.apple.com/enUS/iPod_touch_3.1_UserGuide.pdf
Turn off "iTunes opens when this iPod is connected" and that will solve one problem
Don't turn your iPod off, just put it in Sleep mode - once you fixed it
1. Unplug your iPod from the computer
2. Hold down the Sleep/Wake switch and turn the iPod off
3. Start iTunes
4. Hold down the Home button and plug your iPod back in to your computer. Keep hold it down until you get "an iPod in recovery mode has been detected by iTunes". Follow the on screen instructions to restore your touch.
Next time, learn how your device works before you start plugging it in, unplugging it, etc.

Well its another 3rd gen. 8gb ipod touch problem. Apparently they don't exist and that really ticks me off because the apple packaging clearly stated it was an 8gb 3rd gen. and now i can't update it. Apple lied and now im paying for it.I better get a new1

A year or two back i dad just used up all of my money to buy a brand new ipod touch 3rd gen. 8gb. I bought it at a local sams club and i even still have the packaging that says it was an 8gb 3rd gen. But Apple lied to me because it is only an 2nd gen. I looked it up and they don't exist. Now i can't get any games or anything because of thier false advertisement and ripping us off (as you can't update from iOS 4.2.1). This also happened to many of my friends and other Apple customers throughout the U.S. It was an unopened product from Apple. Since they tricked us i hold Apple accountable. I demand a refund and anyone else in this delemma please share your story. APPLE OWES ME A REFUND.

I see that you have the same problem as guys in the sites I found.
http://apple.stackexchange.com/questions/54866
http://apple.stackexchange.com/questions/55334
http://apple.stackexchange.com/questions/55180
I think most of them manage to came out either with FULL REFUND, with 75-90% DISCOUNT for iPod 4G purchase, or FREE iPod touch 4G 8GB.
I'll tell you this, it's not Apple who lied to you, it's the misled DEALERS. I've been collecting evidences and it seems from the beginning (the time of press release) until the release of iPod 4G, Apple never stated that they intended to release iPod touch 3G in 8GB.
See this image of Apple online store back in early 2010 :
The 8GB model were only UPDATED with iOS 3 however the true NEW iPod touch at that time (Apple hadn't used the terms Generation yet) was available in larger capacity. The iPod touch 8GB wasn't RENEWED but rather RE-RELEASED with lower price as previous 8GB iPod touch were more expensive. If you still not convinced enough to believe it, well search the youtube and watch Phil Schiller's presentation in 09/2009. He shown 8GB model (he didn't say new) would only experience updated price of $199 but later on, he pushed the 8GB aside and explained the NEW larger capacity models would be granted double capacity and improved performance
Hence, I'm truthfully sorry to say that the one whom to be wronged isn't Apple but dealers themselves for false advertising. I suggest you to bring up your complain to the dealer with valid evidences because if you don't, I'm afradi you might lose your chance due to the time being.

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Someone Plz Help.
I reset my ipod and tried it in CD mode but it still didn't work!
What Should I Do?
Message was edited by: TigerMegz

+I tried various troubleshooting steps and each time when plugging the iPod in Itunes it starts up and it takes maybe 1 minute trying to recognize it when the computer crashes and reboots automatically going to the black screen and doing a file dump.+
I'm curious about this point. Is there any flash of a blue screen at any point here? (That's a more familiar sort of thing to be seeing prior to the system doing a restart after a serious error.)

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Now, as for the recently added playlist on my iTunes,they appear sorted the way i like them.
Does anyone know how can I tell my iPod to sort my songs this way?
Thanks

This is a known bug with the 3.1.x OS. As a workaround, either go into the playlist definition and un-check "Live Updating", or you can add some criteria that intentionally breaks Live Updating (e.g. add the criteria "Playlist Is Music", where "Music" is the general iTunes folder for music items).

Major iPod Touch problem

Well, yesterday i tried to update my iPod touch firmware from 2.0 to 2.2. Ok, giving me the permission denied error that everyone else is getting.
So i waited till today, tried again, still no dice, ok, i'll just keep waiting. Then i tried to copy a video (in the correct format) from my desktop to my iPod. It transfers INCREDIBLY slowly, like it's on a USB 1.1 connection when it's actually on 2.0. Then suddenly, halfway through, it gives me an error that my iPod is unavailable to sync, it's not recognised etc. Now trying to copy anything over (music, videos, pictures) just completely fails, as in if dragging and dropping from my library onto my iPod, iTunes gives me the dissallowed cursor when i mouse over my ipod.
So then i tried restoring; problem is, it tries to restore and update at the same time, and as the update isn't working, it won't restore.
Just to let you know, I've tried rebooting my PC (i'm on XP pro by the way) and my iPod and i've tried switching USB ports also. Still not working. Any help would be great.
Thanks.

ok, i have the same problem as you, dealing with trying to update ipod touch software on itunes. and it said i didn't have permission. this sounds like a difficult issue. have you tried contacting the apple store yet and talking to a tech? i had a similar problem before on my mac and i called the store and they were incredibly helpful.

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Has anyone seen or heard of any information from Apple?

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