Extremely Disappointed with iLife 11 - Third Issue with Software

This is an open letter to software developers at Apple.
I purchased iLife 11 on day 1. I've come to trust apple and their heretofore excellent work. I have to say I will think twice about buying your software again.
My issues with software "that just works" because a closed environment...
iPhoto was stuck in an upgrade loop for over 48 hours.
iPhoto still won't put a book together.
And today iMovie is stuck searching through iPhoto for a business drive even though I am home and have no way of connecting to the office drive. There's no option to cancel and open iMovie, just an error message that just keeps repeating, and repeating and repeating.
Did you even Beta this software apple? OMG, this is the biggest p.o.s. experience I've ever had (and that includes windows software bugs). Seriously APPLE, I've converted about 50 individuals into appleheads. You need to issue an apology for this release, my experience has sucked hard.

Hi
a. Apple rarely reads this forum - use
• www.apple.com/feedback/imovie.html
b. free space on Your Start-up hard disk. How much ?
c. Did You trash resp. programs pref files ?
d. Repair permissions ?
e. version of QuickTime (the heart of iMovie and FinalCut) ?
Yours Bengt W

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Hi busohio,
Your issue has been escalated to a Verizon agent. Before the agent can begin assisting you, they will need to collect further information from you. Please go to your profile page for the forum and look at the top of the middle column where you will find an area titled "My Support Cases". You can reach your profile page by clicking on your name beside your post, or at the top left of this page underneath the title of the board.
Under "My Support Cases" you will find a link to the private board where you and the agent may exchange information. The title of your post is the link. This should be checked on a frequent basis, as the agent may be waiting for information from you before they can proceed with any actions. To ensure you know when they have responded to you, at the top of your support case there is a drop down menu for support case options. Open that and choose "subscribe". Please keep all correspondence regarding your issue in the private support portal.

I am extremely disappointed with my imac's speed. should i upgrade the RAM?

I bought this lovely machine so that when i come back home, i can push aside my 12" toshiba work laptop and enjoy working on my music and photos and internet browsing on the imac.
the music (ipod +itunes) and browsing works great, but as soon as i get onto iphoto (v5.0.4), it just takes years to get anything done and sometimes it just closes down on me. i have times that colourful round ball rotaing at times for over 40 minutes! i have just 8,000 photos and i just cannot use iphoto at all. also, i'm not all that savvy (or inclined) to try and figure out other softwares - i just assumed that apple's own software and hardware would combine really well in an application that it is really well known for (digital imaging).
so do you reckon it's a hardware issue (RAM or something like that) or that iphoto isn't upto the task? i would use another software for organising the photos if necessary, but i do quite like the way in which iphoto does the organising - when it works.
hope someone out there has some ideas for me!
cheers

Thank you all for the replies! I'm going to work through what each of you have suggested and see how much it helps. The 40 minutes of processing time is not an exaggeration. In fact, it sometimes takes longer than that - but I think it's hanging - so i've forcibly shut down the application.
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Thanks a lot to all of you! i'm sure i'll be back on track very soon!
cheers,
sidlal

Extremely disappointed with edge refinement in widows 7 64 bit

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The documentation on this addition to CS5 is next to nothing.
I can only conclude that all the videos shown using edge refinement use low resolution images so any slider adjustments would be useless in any high resolution image.
Nothing but sheer frustration for the past week has me regretting this purchase of CS5.
If there is some insight as how to actually get a decent result with this tool, please let me know

I disagree. I have tried this refine tool on 3 different computers Mac and PC and have yet to have it do anything approaching a usable selection. The renders are worse than the selection it started out with. If someone would explain what each slider does and in relation to the image and the resolution of the image I could work around the defencies of the tool but since there wasnt any documentation and the online help is worthless, one has to believe the video tutorials which pass on giving any usable information.
I havent even had time to try the other features of CS5 because I've spent hours playing with the sliders trying to get anything useable yet have failed miserably.
I feel that I have been lied too

Extremely disappointed with Verizon....

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If any Verizon reps can help here, I would not mind either.
John

I suspect the unit still is internally assigned to the prior owner.
I would Google to see how to wipe the unit clean and then try again, As it should auto register.
Found this link on how to factory reset the device
Motorola XOOM Wi-Fi- Master Reset / Factory Data Reset

Very disappointed with photo book quality

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Hi guys,
I got a real trouble with aperture book printing.
The cover is Ugly it looks like it's scratched over some miles. It's Mate. And it looks printed with a poor inkjet printer.
Inside the book the photos looks almost correct but in the skies we can see some vertical line. I'm fully unsatisfied I got better result with iphoto books !
Please Apple do something. I ordered this book from France. Ans I saw on different forums that they can get better quality than this outside France.
The paper looks very light.
I'm considering ordering books from blurb. And I feel sorry cause aperture tool to create a book is awsome.
Did any french photograph experienced this ?
Regards every one.
Bye.
PS : I printed the pdf and checked at 100% the photos looks great.

Disappointed With My x-fi (Sending it ba

Hi?i recently bought an X-fi Xtreme music after owning my sb li've card for 5 years and?i thought things could only get better as i've always been really happy with my li've card but decided to upgrade my card as i want to use it on vista in the future. After i got the card i installed it and its drivers, and have been extremely disappointed with the sound of my music some tracks have loud ping noises and others just?hiss where as they never use to before. I have tried many settings of the coming days and i still just dont like the sound. Overal i found that my li've card let me do more with the reverb escpecialy a setting called parametric eq which is my opinion sounds better then the lame 24-bit crystalizer which just makes the sound louder. All i can say is that i think the x-fi card is a bit lame and i shall be returning to my wonderful sb li've card and not even bother to upgrade. i am extremly disappointed in this product creative as it is just a patch of a card on your older products. if any else has had a similar experience to me can you plz post
ps.
i am using this card on windows xp pro
Message Edited by Richard983 on 0-5-200709:57 AM
Message Edited by Richard983 on 0-5-200709:57 AM

Thanks--I restored defaults but now I'm getting nothing through the RCAs (as opposed to distortion.) ?Not sure if I haven't reset properly or if some previously faulty component might have decided to die completely

MacBook Pro + Time Machine Restore: Extremely disappointed!

I will keep this very brief, but I am extremely disappointed with Time Machine right now.
Don't get me wrong, it works great for when you just need a file or two that you accidentally deleted yesterday, but when you need to restore your whole system from it, FORGET IT. You might as well START OVER.
So long story short, an app called HamachiX was giving me some issues, so I deiced to reinstall it. When I did that, it created a duplicate entry of my MacBook on the network. So I needed to revert back to before I uninstalled it, somehow deactivate the computer, THEN uninstall it, and then reinstall it. - I had this same issue on a PC and that was the ONLY way to fix it. BTW - everyone STAY AWAY FROM HAMACHI, or in fact ANYTHING LogMeIn makes.....there Mac support is pathetic, and there support is even worse.
ANYWAYS, So I thought ok, its 5pm. an hour ago at 4pm, TimeMachine did its thing before I got myself into this mess, so I'll just boot from my Snow Leopard Disk, restore from my TimeMachine backup and now i'll be back to how it was just an hour ago becre I started any of this.
So I proceed to do the restore. 4 hours later, it finishes. Ridiculous. I boot up and the first thing I notice....lag. Everything is SLOW. And, then I start noticing problems. For example, my desktop icons have been randomly sorted all over the place and are not in the layout I had. I then open some finder windows to find that all of the custom "view" settings have been reset. Everything is in list view. I have to switch every window I open back to icon view, and even then they are sorted by name instead of date or something like that.
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What has gone wrong????
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Well, not solved, but I know I will never be using TimeMachine to do a full system restore.
I will only be using it to pull single files from within OSX.

Extremely frustrated and disappointed with my first Lenovo Ordering experience

I have been trying to place an order on Lenovos website for 1 month now and my order has been cancelled 4 times. The last order number being 4243470440.
To give a background of the situation, I am trying to order a Lenovo Yoga 2 Pro on behalf of my friend who does not have access to a US credit card yet.
The first time it was cancelled because the ship to address was a freight forwarding address. I did not know that Lenovo will not ship to one of those addresses.
SO I redo the entire order based on what the customer care person asks me to do and then it gets rejected again. So i call the helpline again and after the long wait I am told that the ship to address is different from the billing address. I need to call my credit card company to let them know this.
So I do the needful and place a third order after calling my credit card company first. This time it gets cancelled because apparently, Lenovos system now links my credit card with the freight forwarding address and has blacklisted it for life. So basically I can never order a lenovo product using that credit card again. Hence, I am advised by Pablo, an extremely rude credit card service agent to reorder using a different card.
I do the needful for the 4th time with a different credit card and to my surprise it is cancelled again. After another long hold and call, I am informed that I as a person am working for the freight forwarding company! (Who the [ Moderator Edited per forum rules.] are they to determine who i work for. I am ordering a computer not asking for keys to the US treasury). So I am blacklisted and the only way I can order a lenovo product is if I wire the money to them before hand. This is [ Moderator Edited per forum rules.]
I am a normal guy trying to order a computer for my friend and have been put through so much humiliation and torture. I am extremely disappointed at Lenovo and dont think I ever want to buy anything from this company ever.

Hi brajeshdamani,
I do not work for Lenovo. This is a peer-to-peer forum, provided by Lenovo so that members may share their experiences and help each other.
Perhaps Lenovo may be using a third party company to verify credit card purchases. In most cases these companies determine if a customer's credit card is good and if the customer has sufficient credit to make the purchase. If an item is going to be shipped to someone outside the US, this would make ordering even more difficult. Recently in the US we have seen articles in the news about stolen credit card information. The verification companies are aware of this; thus the problems customers are experiencing. You are not alone. It is really a shame that honest people have to deal with inconveniences because of criminal activity.
I don't have any suggestions for you to resolve your problem, except that perhaps you persist in contacting Lenovo to explain the situation.
ThinkPad: T530 / X1 Gen 2 / Helix - Yoga: Tablet 2 Pro (Win) / Yoga 3 Pro
If you find a post helpful and it answers your question, please click the "Accept As Solution" button.
Lenovo Advocate ~ I am not employed by Lenovo or Microsoft. I am a volunteer.
Microsoft MVP - Consumer Security
SpywareHammer

PS CC running extremely slow... No issues with CS6...

Same system... CS6 runs perfectly fine, close it, then load CC, not even workable. Close CC and reload CS6 and it runs fine...
Is CC really that much more hardware dependent? I feel like the issue is software related and has nothing to do with my machine... My Machine isn't some kind of powerhouse, but it does have 8gb of ram, and again, no real issues with CS6...

I am having this same problem and can't figure out what is going on. CS6 runs excellent, CC is unbearable. two second delay on almost everything. It is unusable.
Windows machine:
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-12GB RAM
Any suggestions?

Very Disappointing With BT Lack Of Support !!!

Hello Everyone
I would like to know how long a reported line fault takes BT to send out an engineer? As at the present time i have no dialling tone on my phone line to which i have now been unable to use my phone for over 14 days. As my phone connection is not working properly this is also restricting my broadband (ADSL 2 Up To 24mb ) Connection down to just 23kb/s which it now struggles to load most webpages. This is the third time i have had my phone line go dead in the last 24 months but have never waited this long for an engineer to come out !! I'm very disappointed with BT Lack Of Customer Support !! And i have already contacted your support team through your online email service as i'm unable to make any phone calls (Including 999 Emergency Calls If Needed) due to the problem. And so far nothing has been done by BT to solve this problem !!

Thank you for your reply. My connection is so bad i'm unable to get the webpage of your link to load so i cannot use the page to submit the problem !! It has taken me a number of days just to get this page to load & i supposed to be on super fast ADSL 2 this is a joke i'm not even getting the old 56k dial up speed !! My phone has today just reconnected it'self with a dialing tone It is now extremely crackly you can bearly hear the person that calls which states BT has done nothing to fix the fault again I have already contacted them 3 times already I will try phoning them again tomorrow & this will be there last chance before i either close the account & go with a mobile phone service package or transfer my BT account to a different phone provider to see if someone else out there in the UK can actually send out an engineer to fix the fault !! I have never recieved such poor service ever before so if i have no choice but to leave BT then i will NEVER return in the future !!

Disappointed with the new iMac 2011

I bought a new iMac 21.5 inch 2011 model replacing my plastic iMac. When I first bought it, I was very excited because it got all the top reviews.
Then, my first iMac had 2 dead pixels on the top of the screen, it was very annoying so I got an exchange. The second one have no screen issues, but it has very annoying buzzing sound from the top of the back panel. Then I get the third exchange, and this one still has the annoying buzzing sound from the bottom part of the panel, and a notable dust particles trapped inside the screen encasing. I went to the apple store several times, they are saying they won't do any more exchange, and the buzzing sound is not noticable and it is the part of the nature of iMac.
I am very disappointed with this iMac model, I am wondering if any other users have similar experience with the new iMac.
Thanks for forum administrator keeping this post.

I am like many users who wanted a machine for media development, wow, the Mac has a reputation for being good at that. However, I'm one who has had problems. I have never actually hated a machine before now. I am unable to multi-task, I have no software available for development except for the xcode IDE which changes weekly, rendering all highly expensive books and classes obsolete and useless within a week of purchase.
Also, if you want to multi-task, I'm unable to load multiple tabs or browser windows without this machine halting to a crawl. I've spent at least a total of 20 hours on the phone with idiots who barely speak english to help me out. I've spent at least three full Saturdays at the so-called genius bar in town. I cannot load more than one application at a time and get decent performance. OMG, apple has set me back decades.
Many will say this is probably due to my ISP. NO. I have my trusty HP machine here and I can actually boot it up and load the browser (IE) in the time it takes for an already booted iMac with Safari with a linked clicked before. So the ISP is great. It's the iMac that *****.
One good thing that has come from this peice of sht though. It is a true test of my restraint and tolerance for crap.
I am actually now willing to give up apple development altogether because of the poor performance and lack of decent software for the same.
I am now able to say good riddence APPLE! This is NOT the direction I am headed.
That is all I have to say.

Really disappointed with Nokia Care

I bought a 920 around a month and a half back but few weeks ago the touchscreen and the capacitive buttons stopped working. I did a number of soft resets but it didn’t respond. So, I took the phone to Nokia Care and they did a complete system wipe and re-flashed the firmware and returned the phone. It worked for a few days but again broke down with the same problem few days back. The phone had stopped working on the third day itself but after a few soft resets it started working and didn’t freeze up once until few weeks ago where it stopped working altogether.
I went to Nokia Care again hoping for a replacement this time. But they reflashed the firmware and said that it fixed it but they returned me the phone with a dead battery. They made some lame excuse about not having the charger. So, I couldn’t check it there but they assured me that it was fixed. I went home, charged it up only to find that the same problem still persists. Now, I don’t know what happened there but I know it magically didn’t break down on my way home. How could they think that this will deceive me?
I am a huge Nokia and Microsoft fan and I paid a huge amount for this phone (around $800, which is a lot in an impoverished country like Nepal) but I am really disappointed with this. For such a high end phone, I ought to be getting a decent service. But this is an utter disgrace. Even the technicians are so rude. When I insisted that it was a hardware problem and that I needed a replacement calmly, they replied harshly saying that they fixed the problem, as if we having some kind of brawl. They even stated Nokia doesn’t offer replacements for Lumia series because it is a high end phone and very expensive. Now, this is nonsensical! Why are they finding it so difficult to replace the phone? Are they neglecting because I live in a small country?
Nokia really needs to step up their game if they want to capture the market share like Samsung. A similar incident happened to my friend’s Galaxy S3 – they replaced it without any issues whatsoever.
I had been recommending Lumia series to many of friends but now, after this incident, I don’t know what to say. This is one of the worst services I have ever experienced. I am taking the phone back to Nokia Care for the third time in 6 weeks tomorrow. I really hope I get my replacement.

ineedrain wrote:
I bought a 920 around a month and a half back but few weeks ago the touchscreen and the capacitive buttons stopped working. I did a number of soft resets but it didn’t respond. So, I took the phone to Nokia Care and they did a complete system wipe and re-flashed the firmware and returned the phone. It worked for a few days but again broke down with the same problem few days back. The phone had stopped working on the third day itself but after a few soft resets it started working and didn’t freeze up once until few weeks ago where it stopped working altogether.
I went to Nokia Care again hoping for a replacement this time. But they reflashed the firmware and said that it fixed it but they returned me the phone with a dead battery. They made some lame excuse about not having the charger. So, I couldn’t check it there but they assured me that it was fixed. I went home, charged it up only to find that the same problem still persists. Now, I don’t know what happened there but I know it magically didn’t break down on my way home. How could they think that this will deceive me?
I am a huge Nokia and Microsoft fan and I paid a huge amount for this phone (around $800, which is a lot in an impoverished country like Nepal) but I am really disappointed with this. For such a high end phone, I ought to be getting a decent service. But this is an utter disgrace. Even the technicians are so rude. When I insisted that it was a hardware problem and that I needed a replacement calmly, they replied harshly saying that they fixed the problem, as if we having some kind of brawl. They even stated Nokia doesn’t offer replacements for Lumia series because it is a high end phone and very expensive. Now, this is nonsensical! Why are they finding it so difficult to replace the phone? Are they neglecting because I live in a small country?
Nokia really needs to step up their game if they want to capture the market share like Samsung. A similar incident happened to my friend’s Galaxy S3 – they replaced it without any issues whatsoever.
I had been recommending Lumia series to many of friends but now, after this incident, I don’t know what to say. This is one of the worst services I have ever experienced. I am taking the phone back to Nokia Care for the third time in 6 weeks tomorrow. I really hope I get my replacement else.
Same here, and some other forum goer as well.
Perhaps you should try another Care point if possible at all, maybe you'll get better service there.
Else keep bringing it in, in my country you're by law forced to either fix, replace or give the money back when a product is faulty.

TS1538 Hi technical support Team of Apple I am sorry but this time I am very disappointed with IPhone and IOS 7.1, actually I have IPhone 5,5S both and I was trying to Restore my Phone for sell Because I want to by IPhone 64 Gold but unfortunately

Hi technical support Team of Apple I am sorry but this time I am very disappointed with IPhone and IOS 7.1, actually I have IPhone 5,5S both and I was trying to Restore my Phone for sell Because I want to by IPhone 64 Gold but unfortunately    both phone stuck on recovery mode with error 1, and 3
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Thank You..

What the **** is this taht you will not provide any service due to just a bit jailbreak..
we are not much tecnical person.. and mostly consumer dont have good idea about Jailbreak. make your device much better secure from hacker and jailbreak please we cant afford much money please give me any solution i ll not do jailbreak again please

Extremely Disappointed with iLife 11 - Third Issue with Software

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