Extremely poor broadband reception

Hi, I am promised 1.5 - 2.00 Mbps Yes I know brilliant ain't it? Can't even have BT Vision. Now only able to get 0.1 - 0.2 complained via the usual channels and after three wqeeks finally got some-one to believe me and an engineer came out and found a poor set of junctions some 400+ metres from the house.  Repaired this and said I would be on line at fullpower within two hours!!  After three hours I rang the fault line again and was told it could take 48 hours.  48 hours to uprate the speed when the hard wires are repaired??  24 hours later I am back to where I was before constantly being cut off from my 0.01 - 0.15 Mbps connection.  Any suggestions as to what to do please???
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Hi Welcome to the forums
Here are some help pages done by CL Keith http://forumhelp.dyndns.org/speed/Speed.html
also post your full hub stats by entering 192.168.1.254 into your web browser address bar and navigate to adsl or use a-z, if netgear enter 192.168.0.1
Can you also post the full results from BT Speedtest speedtester.bt.com
Have you tried connecting to the test socket at the rear of the master socket  
Have you tried the quiet line test? - dial 17070 option 2 - should hear nothing - best done with a corded phone. if cordless phone you may hear a 'dull hum' which is normal
This is a customer to customer self help forum the only BT presence here are the forum moderators
If you want to say thanks for a helpful answer,please click on the Ratings star on the left-hand side If the reply answers your question then please mark as ’Mark as Accepted Solution’

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