Extremely slow 20" iMac G5 (iSight model) Help needed!!

Hi Everyone
Okay, I've spent the best part of the last two days troubleshoooting this machine for a friend of mine.
SYMPTOM
Her iMac is running slowly fullstop. It boots slowly and trying to perform any functions only results in the "beachball" pointer for a long time before the computer responds. Example: Clicking on the Apple Menu can take over a minute to display the options. Select an option and you wait over another minute before the computer displays the result. This is the same for anything you do - within the Finder or any other app!
WHAT I'VE DONE SO FAR
Okay, here is a list of everything that I've done so far:
Disk Utility: Repaired disk permissions 3 times whilst booted in safe mode. No improvement!
Disk Utility: Repaired disk permissions 2 times whilst booted in normal mode. No improvement!
Disk Utility: Repaired disk 2 times whilst booted in normal mode. No improvement!
Zapped PRAM 3 times. No improvement!
Decided to take the plunge and eliminate the HD and OS as possible culprits:
Started computer in Target Disk Mode and connected it to a PowerBook G4 (i.e. another PPC Mac)
performed a backup
Disk Utility: reformatted hard drive 3 times
TechTool Pro: Read/Write Test on hard drive - passed!
TechTool Pro: Surface Scan on entire hard drive - passed! (yes, all 488,397,168 blocks after 17hrs 25mins)
reinstalled Mac OS X Leopard (10.5.6) from an original Apple retail DVD
Booted iMac - now starts up in about 3mins 30 secs (as opposed to a lot longer earlier)Tried using the Finder to perform basic Mac OS X functions (e.g. open system preferences, access About This Mac, etc). STILL TAKES A LONG TIME - Very little improvement!!!
Removed the 2GB DDR2 SDRAM from iMac's RAM slot
Booted iMac - still starts up in about 3mins 30 secs
Tried using the Finder to perform basic Mac OS X functions (e.g. open system preferences, access About This Mac, etc). STILL TAKES A LONG TIME - no improvement over having the extra RAM installed!!!
Re-inserted the extra 2GB RAM DIMM back into iMac
Ran TechTool Pro to test hardware (everything passes, including memory).
Okay, so now I'm at a loss. Any suggestions would be most welcome and appreciated!
Thanks!
Joe.

Actually, I haven't tried Rember, thinking that since the computer displayed the same behavior without the extra SDRAM installed as it does with it installed, that it couldn't be the RAM. And the factory RAM is soldered on, so I can't do anything about that. Still, RAM is what I was suspecting originally (after the HD), so I'll go ahead now and run Rember on it.
Since you're online, I'd appreciate your opinion on something else I've identified. Since reinstalling the system, the computer boots a lot quicker than it was, but as I said it is still extremely slow performing functions once booted. HOWEVER, I've noticed that now once a particular function is performed once, it can be performed again and again quickly.
EXAMPLE
Clicking on the Finder icon in the Dock the first time takes the computer 26 seconds to open a finder window. Do it again and it appears instantly. Likewise, selecting clicking on the Trash icon in the Dock took 31 seconds the first time to open it up. After that it opens up instantly. It's the same with using the Apple Menu, etc.
If I reboot the computer, the same thing happens all over again. Any ideas what this may mean?
Thanks very much for your help!
Joe.

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    I have created a new partition on both the SSD and HD, erased the partitions and reinstalled Mavericks on both.  After that I reinstalled a limited number of the applications that I use regularly.
    The same problem of a very sluggish system — to the point of being unusable — is the case for 10.9.3 installed on the partition on the SSD and the partition installed on the HD — nothing seems to help on either drive.
    I have run the full suite of tests in TechTool Pro 7 several times and it has reported no problems.
    EtreCheck version: 1.9.11 (43) - report generated 8 June 2014 1:32:01 pm AEST
    Hardware Information:
              MacBook Pro (13-inch, Early 2011)
              MacBook Pro - model: MacBookPro8,1
              1 2.7 GHz Intel Core i7 CPU: 2 cores
              8 GB RAM
    Video Information:
              Intel HD Graphics 3000 - VRAM: 512 MB
    System Software:
              OS X 10.9.3 (13D65) - Uptime: 0 days 0:4:33
    Disk Information:
              Samsung SSD 840 EVO 1TB disk0 : (1 TB)
                        EFI (disk0s1) <not mounted>: 209.7 MB
                        MBP13SSD1TB (disk0s2) /Volumes/MBP13SSD1TB: 693.6 GB (385.97 GB free)
                        Recovery HD (disk0s3) <not mounted>: 650 MB
                        MBP13SSD 10.9 (disk0s4) /Volumes/MBP13SSD 10.9: 152.55 GB (67.16 GB free)
                        Recovery HD (disk0s5) <not mounted>: 650 MB
                        SYSTEM 10.8 (disk0s6) /Volumes/SYSTEM 10.8: 139.77 GB (123.39 GB free)
                        Recovery HD (disk0s7) <not mounted>: 650 MB
                        eDrive 10.7 (disk0s8) /Volumes/eDrive 10.7: 12 GB (7.32 GB free)
              HGST HTS721010A9E630 disk1 : (1 TB)
                        EFI (disk1s1) <not mounted>: 209.7 MB
                        MBP13HD (disk1s2) /Volumes/MBP13HD: 846.63 GB (433.42 GB free)
                        Recovery HD (disk1s3) <not mounted>: 784.2 MB
                        MBP13HD 10.9 (disk1s4) / [Startup]: 151.93 GB (106.41 GB free)
                        Recovery HD (disk1s5) <not mounted>: 650 MB
    USB Information:
              Apple Computer, Inc. IR Receiver
              Apple Inc. Apple Internal Keyboard / Trackpad
              Apple Inc. BRCM2070 Hub
                        Apple Inc. Bluetooth USB Host Controller
              Fujitsu Component Apple Optical USB Mouse
              Apple Inc. FaceTime HD Camera (Display)
              Apple Inc. Display Audio
              Apple Inc. Apple Thunderbolt Display
    FireWire Information:
              CalDigit VR disk 800mbit - 800mbit max
                        EFI (disk2s1) <not mounted>: 209.7 MB
                        RAID (disk2s2) /Volumes/RAID: 2 TB (456.24 GB free)
    Thunderbolt Information:
              Apple Inc. thunderbolt_bus
                        Apple Inc. Thunderbolt Display
    Gatekeeper:
              Anywhere
    Launch Daemons:
              [loaded] com.barebones.authd.plist Support
              [loaded] com.microsoft.office.licensing.helper.plist Support
    User Launch Agents:
              [loaded] com.c-command.SpamSieve.LaunchAgent.plist Support
    User Login Items:
              iTunesHelper
    Internet Plug-ins:
              SharePointBrowserPlugin: Version: 14.4.2 - SDK 10.6 Support
              AdobePDFViewer: Version: 9.1.0 Support
              QuickTime Plugin: Version: 7.7.3
              Default Browser: Version: 537 - SDK 10.9
    Audio Plug-ins:
              BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
              AirPlay: Version: 2.0 - SDK 10.9
              AppleAVBAudio: Version: 203.2 - SDK 10.9
              iSightAudio: Version: 7.7.3 - SDK 10.9
    iTunes Plug-ins:
              Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
    3rd Party Preference Panes:
              None
    Time Machine:
              Time Machine not configured!
    Top Processes by CPU:
                  22%          mds
                  10%          mds_stores
                   4%          WindowServer
                   1%          storeagent
                   1%          ocspd
    Top Processes by Memory:
              418 MB          com.apple.IconServicesAgent
              339 MB          mds_stores
              164 MB          ocspd
              41 MB          Dock
              33 MB          mds
    Virtual Memory Information:
              4.93 GB          Free RAM
              1.48 GB          Active RAM
              414 MB          Inactive RAM
              1.18 GB          Wired RAM
              170 MB          Page-ins
              0 B          Page-outs

    That looks OK to me. It does look like Spotlight is indexing (mds_stores) that can cause some slowness, but it should disappear when the index is built. Click the icon to see if there is a progress bar for Spotlight.
    Can you disconnect the FireWire disk to see if that has any effect?
    It sounds like you have tried a clean install on each disk, is that correct? That would make me think it is hardware related. Are you near an Apple store?
    I'd do some searching to see if anyone has had issues with multiple recovery partitions, 5 seems excessive :)
    I think they are required for FaceTime &amp; Findmymac, but it's unclear on how they interact (not mounted probably means they don't, but look anyway).

  • Extremely Slow Windows

    I have been using imovie 09 for a while now and suddenly the windows and screens became slow. For example when I want to bring up the show fonts window, the screen takes like 3 times as long as it used to when it fades on the screen.
    Another example is when I click the arrow to go to the project library it skips frames of the animation and also takes a long time. The program is not fluid any more. Whenever those quickview windows show up (the transparent looking thing where you can set up duration of clips etc) is also slow to fade in.
    This all started when randomly a imovie quit at launch with an error about helium framework or something of that nature went missing. (no idea how it went missing?) and so I downloaded a new helium.framework and then it worked but was slow
    Any help appreciated
    ~Noah

    Perhaps my title was misleading? I should have said extremely slow workspace.
    Anyone willing to help?

  • Dell inspiron 14 3421 becomes extremly slow everytime i download microsoft office

    Hi i bought this machine Dell Inspiron 14 3421 for school work and projects. it came with windows 8 and i bought microsoft office 365. everytime i upload the office the machine becomes sooo slow that it takes about 5 minutes for a simple word document to
    open up. i am extremely frustrated and dont know what to do to fix it up!!!
    i took the help of dell customer support so they made me go to factory setting after taking the back up of all the data...the computer became fast and it started working fine. so i downloaded the microsoft office 365 again it worked fine for 2 days and again
    it became extremely slow...
    can you please help me to solve this problem??? i really dunno what to do and where to go.

    Hi,
    Did you have this issue when opening other Office applications? Only Word?
    The first thing to check is whether the document is on your computer or not. If the problem is evident in all documents on your computer (they are all slow in opening), then you may want to check your virus protection software.
    When Word is not running, make sure you delete all the temporary files that Word may have left lying around various folders in your system.
    For more information:
    http://word.tips.net/T001328_Word_Slow_to_Open_Documents.html
    Best regards,
    Greta Ge
    TechNet Community Support
    It's recommended to download and install
    Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
    programs.

  • IMac CPU3.06 GHz Intel Core 2 Duo, 8GB, Extremely slow and repeatedly "out of Memory" since migration from Mountain Lion to Mavericks

    Dear Apple Support Community.
    As mentioned by a number of users reporting the same problem, my 2009 iMac CPU3.06 GHz Intel Core 2 Duo, 8GB RAM, has become extremely slow and repeatedly "out of Memory" since it was migrated from Mountain Lion to Mavericks (OS 10.9 then OS 10.9.1).
    I have already run CleanMyMac, deleted 5GB of useless stuffs, which did not translate into any improvement. Following the advices collected in other Apple Support Community threads, I have applied EtreCheck the outcome of which is provided below.
    For information, I have also upgraded my 2011 MacBook CPU2.3 GHz Core i7, 8GB which became only a bit slower than before, sometimes freezing which it almost never did before. However, I am used to the fact that Mac get usually slower and more prompt fo freeze after upgrading to a more recent OS.
    Both my 2009 iMac and my 2011 MacBook have F-Secure installed. So the problem with the 2009 IMac is unlikly to be due to the presence of F-Secure. Interestingly, the few abnormalities found by Etrecheck were exacly identical before I ran CleanMyMac. There are two more findings (mentioned below) since I ran CleanMyMac on the 2009 iMac, which again didn't improve the problem.
    So please find below the details of the EtreCheck experience and some additional measurements made with iStat while running EtreCheck:
    Hardware Information:
    iMac (24-inch, Early 2009)
    iMac - model: iMac9,1
    1 3.06 GHz Intel Core 2 Duo CPU: 2 cores
    8 GB RAM
    Video Information:
    ATI Radeon HD 4850 - VRAM: 512 MB
    Audio Plug-ins:
    BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
    AirPlay: Version: 1.9 - SDK 10.9
    AppleAVBAudio: Version: 2.0.0 - SDK 10.9
    iSightAudio: Version: 7.7.3 - SDK 10.9
    System Software:
    OS X 10.9.1 (13B42) - Uptime: 0 days 2:40:57
    Disk Information:
    WDC WD1001FALS-40K1B0 disk0 : (1 TB)
    EFI (disk0s1) <not mounted>: 209.7 MB
    XooS5 HD (disk0s2) /: 999.35 GB (189.85 GB free)
    Recovery HD (disk0s3) <not mounted>: 650 MB
    OPTIARC DVD RW AD-5670S 
    USB Information:
    Apple Inc. Built-in iSight
    Canon CanoScan
    Apple Computer, Inc. IR Receiver
    Apple Inc. BRCM2046 Hub
    Apple Inc. Bluetooth USB Host Controller
    FireWire Information:
    WD My Passport 071D 800mbit - 800mbit max
    EFI (disk1s1) <not mounted>: 209.7 MB
    disk1s2 (disk1s2) <not mounted>: 2 TB
    Boot OS X (disk1s3) <not mounted>: 134.2 MB
    Thunderbolt Information:
    Kernel Extensions:
    com.f-secure.kext.fsauth          (1.0.0d1)
    Problem System Launch Daemons:
    [failed] com.apple.wdhelper.plist [REMARK: this abnormality appeared only after running CleanMyMac. It does not appear on my 2011 MacBook]
    Problem System Launch Agents:
    Launch Daemons:
    [loaded] com.adobe.fpsaud.plist
    [invalid] com.bjango.istatlocaldaemon.plist [REMARK: this abnormality pre-existed to running CleanMyMac. It appears also on my 2011 MacBook]
    [loaded] com.f-secure.fsavd.dbhelper.plist
    [loaded] com.f-secure.fsavd.plist
    [loaded] com.f-secure.fsmac.firewall.plist
    [loaded] com.f-secure.fsmac.fsupdated_guts2.plist
    [loaded] com.f-secure.fsmac.licensetool.plist
    [loaded] com.macpaw.CleanMyMac2.Agent.plist
    Launch Agents:
    [loaded] com.babylon.activation.plist
    [loaded] com.bjango.istatlocal.plist
    [loaded] com.f-secure.relauncher.plist
    [loaded] com.f-secure.trasher.plist
    User Launch Agents:
    [loaded] com.adobe.ARM.[...].plist
    [loaded] com.google.keystone.agent.plist
    [loaded] com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist
    [loaded] com.macpaw.CleanMyMac2Helper.scheduledScan.plist
    [loaded] com.macpaw.CleanMyMac2Helper.trashWatcher.plist
    User Login Items:
    iTunesHelper
    Dropbox
    F-Secure Anti-Virus for MAC
    3rd Party Preference Panes:
    Flash Player
    Internet Plug-ins::
    FlashPlayer-10.6: Version: 11.9.900.170 - SDK 10.6
    Default Browser: Version: 537 - SDK 10.9
    AdobePDFViewerNPAPI: Version: 11.0.04 - SDK 10.6
    AdobePDFViewer: Version: 11.0.04 - SDK 10.6
    DivXBrowserPlugin: Version: 2.1
    Flash Player: Version: 11.9.900.170 - SDK 10.6
    OfficeLiveBrowserPlugin: Version: 12.2.8
    Google Earth Web Plug-in: Version: 6.1
    QuickTime Plugin: Version: 7.7.3
    iPhotoPhotocast: Version: 7.0
    User Internet Plug-ins::
    Picasa: Version: 1.0
    Bad Fonts:
    None
    Old applications:
    None
    Time Machine:
    Skip System Files: NO
    Mobile backups: OFF
    Auto backup: YES
    Volumes being backed up:
    XooS5 HD: Disk size: 930.71 GB Disk used: 753.90 GB
    Destinations:
    XooS5 TM [Local] (Last used)
    Total size: 2 
    Total number of backups: 32
    Oldest backup: 2013-09-15 01:11:39 +0000
    Last backup: 2013-12-07 12:48:45 +0000
    Size of backup disk: Too small. Backup size 2  < (Disk used 753.90 GB X 3)
    Time Machine details may not be accurate. All volumes being backed up may not be listed.
    REMARK: The above finding is unlikely to be accurate. In fact, my Time Machine is supported by a 2TB WD My Passport Studio external HD connected with a Firewire 800. As mentionned, only 754GB of the 2000GB are used.
    Top Processes by CPU:
    5%          backupd
    5%          Mail
    5%          WindowServer
    3%          Finder
    3%          Dropbox
    Top Processes by Memory:
    1.60 GB          mds_stores REMARK: this item was marked in red in the outcome of EtreCheck, so I assume there is something wrong there
    82 MB          Finder
    74 MB          Mail
    49 MB          softwareupdated
    49 MB          Dropbox
    Virtual Memory Statistics:
    97 MB          Free RAM
    1.21 GB          Active RAM
    1.19 GB          Inactive RAM
    1.21 GB          Wired RAM
    1.83 GB          Page-ins
    36 MB          Page-outs
    Please find now some additional measurements collected with iStat while running EtreCheck:
    Practically:
    The iMac can work slowly with only one software e.g. either Mail or Safari or Firefox, but still the below "out of Memory" message occurs about every 3 minutes.
    Aperture has becomre to slow to be useable
    If trying to write a mail (with Mail) while Safari or Firefox is open, then the "out of Memory" message occurs about every 20 seconds so I need to check on "Resume" several times per minute.
    Conclusions
    From the above, unless anyone in the Apple Support Community proves to be able to identify a specific problem leading to a way to find a cure, I tend to conclude that Mavericks is not suitable for computers operating with a Core 2 Duo CPU even with a 8GB of RAM.
    Unless I missed something, I did not see any warning from Apple Computer Inc. informing their customers they should refrain from upgrading Core 2 Duo Computers.
    The only solution I see so far is to downgrade from Mavericks to Mountain Lion. And the Apple Support Community would confirm that it is the only solution, I would appreciate to get your guidance on how to proceed.
    Intended action plan
    Migrate the above 2009 iMac to a 2014 Mac Mini Server operating on Mavericks to ensure that no data may be lost while downgrading to Montain Lion.
    Provided the above downgrading operation is successful, assign this 2009 iMac to partial retirement e.g. Mail, Skype, iTunes  and DVD player.
    In advance, I would like to thank the Apple Community for helping me either i) finding a cure to the problem, ii) or confirming that Mavericks cannot operate properly on Core 2 Duo computers, iii) and in such a case, guiding me on how to downgrade to Mountain Lion.
    Yours sincerely
    Core

    ... what anti-virus would you recommend using?
    Use what is already included with OS X. It already includes everything it needs to protect itself from viruses and malware. Keep it that way with software updates from Apple.
    A much better question is "how should I protect my Mac":
    Never install any product that claims to "speed up", "clean up", "optimize", or "accelerate" your Mac. Without exception, they will do the opposite.
    Never install pirated or "cracked" software, software obtained from dubious websites, or other questionable sources. Illegally obtained software is almost certain to contain malware.
    Don’t supply your password in response to a popup window requesting it, unless you know what it is and the reason your credentials are required.
    Don’t open email attachments from email addresses that you do not recognize, or click links contained in an email:
    Most of these are scams that direct you to fraudulent sites that attempt to convince you to disclose personal information.
    Such "phishing" attempts are the 21st century equivalent of a social exploit that has existed since the dawn of civilization. Don’t fall for it.
    Apple will never ask you to reveal personal information in an email. If you receive an unexpected email from Apple saying your account will be closed unless you take immediate action, just ignore it. If your iTunes or App Store account becomes disabled for valid reasons, you will know when you try to buy something or log in to this support site, and are unable to.
    Don’t install browser extensions unless you understand their purpose. Go to the Safari menu > Preferences > Extensions. If you see any extensions that you do not recognize or understand, simply click the Uninstall button and they will be gone.
    Don’t install Java unless you are certain that you need it:
    Java, a non-Apple product, is a potential vector for malware. If you are required to use Java, be mindful of that possibility.
    Disable Java in Safari > Preferences > Security.
    Despite its name JavaScript is unrelated to Java. No malware can infect your Mac through JavaScript. It’s OK to leave it enabled.
    Block browser popups: Safari menu > Preferences > Security > and check "Block popup windows":
    Popup windows are useful and required for some websites, but popups have devolved to become a common means to deliver targeted advertising that you probably do not want.
    Popups themselves cannot infect your Mac, but many contain resource-hungry code that will slow down Internet browsing.
    If you ever see a popup indicating it detected registry errors, that your Mac is infected with some ick, or that you won some prize, it is 100% fraudulent. Ignore it.
    Ignore hyperventilating popular media outlets that thrive by promoting fear and discord with entertainment products arrogantly presented as "news". Learn what real threats actually exist and how to arm yourself against them:
    The most serious threat to your data security is phishing. To date, most of these attempts have been pathetic and are easily recognized, but that is likely to change in the future as criminals become more clever.
    OS X viruses do not exist, but intentionally malicious or poorly written code, created by either nefarious or inept individuals, is nothing new.
    Never install something without first knowing what it is, what it does, how it works, and how to get rid of it when you don’t want it any more.
    If you elect to use "anti-virus" software, familiarize yourself with its limitations and potential to cause adverse effects, and apply the principle immediately preceding this one.
    Most such utilities will only slow down and destabilize your Mac while they look for viruses that do not exist, conveying no benefit whatsoever - other than to make you "feel good" about security, when you should actually be exercising sound judgment, derived from accurate knowledge, based on verifiable facts.
    Do install updates from Apple as they become available. No one knows more about Macs and how to protect them than the company that builds them.
    Summary: Use common sense and caution when you use your Mac, just like you would in any social context. There is no product, utility, or magic talisman that can protect you from all the evils of mankind.

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