Extremely slow internet pages take 1 min to load

hola,
my internet on my new MBA 11 is extremely slow both on safari and firefox.....I installed the latest software and it is not the internet provider either...I'm lost and frustrated
help me
xxx

I have the same problem. Seemed to work okay initially, but after a few months my 11" MBA craws like a PC with a very bad virus or something. It is currently taking FOREVER to download a software update (just hoping probably unrealistically that may do something). Also my trackpad has stopped scrolling up/down or does so only intermittently. Single clicks are unreliable. I have to use an external mouse. I was having the slow speeds before the trackpad died though. Pretty disappointing for a machine a few months old and really only moderately used. My MacBook that's about 4-5 years older is still working great and so much faster on same internet router (a Mac router). Anyone????

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    Solved!
    Go to Solution.

    your profile has dropped due to problems with your connection.  It may have had numerous resets by the hub itself while you were away and unless the stats are checked on a regular basis you would probably never know it had happened.  however then you started to try and get the speed back by resetting the router and changing for another and each time causing another reset. 
    this was seen by the exchange as a connection problem and the result was that your noise margin gets increased and you speed drops as the exchange tries to stabilise your connection.  the profile ends up set by the lowest speed during all these resets.
    before the profile rises to match your new speed the exchange equipment waits 3/5 days to make sure your line is stable otherwise if your profile rose and there was still a problem it would drop almost immediately.
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