Extremely slow LTE data in Castro, San Francisco

I have an iPhone 6 and LTE works fine most everywhere except on or around Castro Street in San Francisco. Most of the time, I can't even run a speed test since the free OOKLA app reports "Network Connectivity Issues." Other times, it's extremely high latency and low bandwidth. It's like this even though it shows 4 or 5 "dots" of LTE service. I also have a Retina Display iPad Mini with LTE service and see the same results, so I know it's not my iPhone.
When I switch off LTE and drop down to 3G on either device, I get decent data speeds (for 3G). I've also tried switching my iPhone LTE from "Voice & Data" to just "Data" with no change. I actually live a few blocks east of Castro where LTE service seems fine.
It's been like this for months. Is there some Verizon tower that serves that part of San Francisco that's either faulty or needs an upgrade?

Via a Facebook post to friends who also live in San Francisco, this problem is not unique to me. Others who live around or visit the Castro have this same problem. Some have left Verizon Wireless over it.

Similar Messages

  • Extremely slow LTE service in San Francisco

    I have an iPhone 5 with Verizon postpaid contract plan [unfortunately].
    The data speeds have been miserable last several months. Most of the time, my download is less than 1mbps and upload will be like 30kbps.
    Right now, I am near the city hall area and my speeds are 0.03mbps down and 0.03mbps up. and yesterday was 0.04mpbs down and 0.10mbps up.
    I went to the verizon store and it works fast inside since they have repeaters in the store. They said the phone appears to work fine and said it depends on the area..blah..blah..basically they just stopped short of admitting their network sucks in SF.
    I'm extremely disappointed with the service considering how much they are charging me for it.
    I think Verizon should give a discount or let us terminate the contract without the Early Termination Fee. I would be happy to go back to AT&T. They have much faster speeds here and lower fees.
    Anyone else having such slow speeds in SF? Feel free to share it here..

    I downloaded 4G LTE Switch (which was created because another one started having malware or requested a bunch of features, so this one, for now is pretty free of unnecessary items) from the Play store.  Being able to force my phone to 3g is fantastic since I can actually use it again.  The LTE works fine by PacBell Park, but while I have 4-5 bars of signal strength in places like the Castro (from Castro and Market down to Castro and 19th, Hartford over to whatever the street past Collingwood is) loads slowly, and by slow I mean 5 minutes between clicks on stuff and at worst times out entirely.
    The other really bad area I've noticed is Church and Dorland Ave up to 20th and Church and over to Valencia.
    I re-tested after downloading the app that allows me to force my Droid Maxx (Capable of XLTE so it's not that) and the things I was trying to do on LTE load near instantly on 3g since the data needs of the apps I'm using are miniscule.  I've reported this to Verizon but of course never hear anything back from them.  I'm just chiming in hoping that this and other forum posts get seen and have more and more people echo the ever increasing horror story of LTE on Verizon in San Francisco.  I'm available for an upgrade, as much as I hate AT&T I might have to move over there myself.
    I should mention I handle about 40 Verizon lines for my company and most of my users are reporting dead zones like this all over SF as well as all the people I play Ingress with (which is probably the best way to find data outages more than any other application on the phone right now due to being a GPS based video game where you have to go all over the place.  Never thought I'd be using it as a tool for finding out where Verizon's data coverage is crap.)
    If anyone wants me to post Speedtest pictures, I can make that happen, but I think if you're here in this thread you're in the same boat already.

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    Anyone else experiencing extremely slow data? 
    I'm in San Diego area, and getting around 0.10-0.20 mbps, it was around .30-.60 the other day which is still slow, but it seems to be getting worst. 

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    I am still confused here.
    My original question was regarding the use of my USB external harddrive. It was connected to the back of the TC. The TC was wirelessly speaking to my WLAN router. Using my laptop (also wirelessly speaking to WLAN router), I navigated to the TC and saw 2 listings - one for the data on the harddrive in the TC and one for the new external USB drive connected to the back of the TC. I wanted to transfer data from the harddrive in the TC to the USB external drive. Based on what I expected, I thought the transfer rate would merely be limited by the USB 2.0 interface that is being used by the external drive. However, I was definitely wrong! The transfer rate (shown by the estimate in time to transfer the data by my MacBook Pro) was doubled to 14 hrs.
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    Andale Mono.ttf
    Apple Chancery.ttf
    Apple LiGothic Medium.ttf
    Apple LiSung Light.ttf
    AppleCasual.dfont
    AppleMyungjo.ttf
    Arial Black.ttf
    Arial Bold Italic.ttf
    Arial Bold.ttf
    Arial Italic.ttf
    Arial Narrow Bold Italic.ttf
    Arial Narrow Bold.ttf
    Arial Narrow Italic.ttf
    Arial Narrow.ttf
    Arial Rounded Bold.ttf
    Arial Unicode.ttf
    Arial.ttf
    ArialHB.ttf
    ArialHBBold.ttf
    Ayuthaya.ttf
    Baghdad.ttf
    Bangla MN.ttc
    Bangla Sangam MN.ttf
    Baskerville.ttc
    BiauKai.ttf
    BigCaslon.ttf
    BlairMdITC TT-Medium
    Bordeaux Roman Bold LET Fonts
    Brush Script.ttf
    Chalkboard.ttc
    Chalkduster.ttf
    CharcoalCY.dfont
    Cochin.ttc
    Comic Sans MS Bold.ttf
    Comic Sans MS.ttf
    Copperplate.ttc
    Corsiva.ttf
    CorsivaBold.ttf
    Courier New Bold Italic.ttf
    Courier New Bold.ttf
    Courier New Italic.ttf
    Courier New.ttf
    Cracked
    Damascus.ttc
    DecoTypeNaskh.ttf
    Devanagari Sangam MN.ttc
    DevanagariMT.ttf
    DevanagariMTBold.ttf
    Didot.ttc
    encodings.dir
    EuphemiaCAS.ttc
    fonts.dir
    fonts.list
    fonts.scale
    Futura.ttc
    GenevaCY.dfont
    Georgia Bold Italic.ttf
    Georgia Bold.ttf
    Georgia Italic.ttf
    Georgia.ttf
    GillSans.ttc
    Gujarati Sangam MN.ttf
    GujaratiMT.ttf
    GujaratiMTBold.ttf
    Gungseouche.ttf
    Gurmukhi MN.ttc
    Gurmukhi.ttf
    Handwriting - Dakota
    HeadlineA.ttf
    Hei.ttf
    HelveticaCY.dfont
    Herculanum.ttf
    Hiragino Sans GB W3.otf
    Hiragino Sans GB W6.otf
    Hoefler Text Ornaments.ttf
    Hoefler Text.ttc
    Impact.ttf
    InaiMathi.ttf
    Kai.ttf
    Kailasa.ttf
    Kannada MN.ttc
    Kannada Sangam MN.ttf
    Kefa.ttc
    Khmer MN.ttc
    Khmer Sangam MN.ttf
    Kokonor.ttf
    Krungthep.ttf
    KufiStandardGK.ttf
    Lao MN.ttc
    Lao Sangam MN.ttf
    Malayalam MN.ttc
    Malayalam Sangam MN.ttf
    Microsoft
    Microsoft Sans Serif.ttf
    MshtakanBold.ttf
    MshtakanBoldOblique.ttf
    MshtakanOblique.ttf
    MshtakanRegular.ttf
    Myanmar MN.ttc
    Myanmar Sangam MN.ttf
    Nadeem.ttf
    NanumGothic.ttc
    NanumMyeongjo.ttc
    NanumScript.ttc
    NewPeninimMT.ttf
    NewPeninimMTBold.ttf
    NewPeninimMTBoldInclined.ttf
    NewPeninimMTInclined.ttf
    NISC18030.ttf
    Noteworthy.ttc
    Optima.ttc
    Oriya MN.ttc
    Oriya Sangam MN.ttf
    Osaka.ttf
    OsakaMono.ttf
    Palatino
    Palatino.ttc
    Papyrus.ttc
    PCmyoungjo.ttf
    Pilgiche.ttf
    PlantagenetCherokee.ttf
    PortagoITC TT
    PTSans.ttc
    Raanana.ttf
    RaananaBold.ttf
    Sathu.ttf
    Silom.ttf
    Sinhala MN.ttc
    Sinhala Sangam MN.ttf
    Skia.ttf
    STIXGeneral.otf
    STIXGeneralBol.otf
    STIXGeneralBolIta.otf
    STIXGeneralItalic.otf
    STIXIntDBol.otf
    STIXIntDReg.otf
    STIXIntSmBol.otf
    STIXIntSmReg.otf
    STIXIntUpBol.otf
    STIXIntUpDBol.otf
    STIXIntUpDReg.otf
    STIXIntUpReg.otf
    STIXIntUpSmBol.otf
    STIXIntUpSmReg.otf
    STIXNonUni.otf
    STIXNonUniBol.otf
    STIXNonUniBolIta.otf
    STIXNonUniIta.otf
    STIXSizFiveSymReg.otf
    STIXSizFourSymBol.otf
    STIXSizFourSymReg.otf
    STIXSizOneSymBol.otf
    STIXSizOneSymReg.otf
    STIXSizThreeSymBol.otf
    STIXSizThreeSymReg.otf
    STIXSizTwoSymBol.otf
    STIXSizTwoSymReg.otf
    STIXVar.otf
    STIXVarBol.otf
    Tahoma Bold.ttf
    Tahoma.ttf
    Tamil MN.ttc
    Tamil Sangam MN.ttf
    Telugu MN.ttc
    Telugu Sangam MN.ttf
    Times New Roman Bold Italic.ttf
    Times New Roman Bold.ttf
    Times New Roman Italic.ttf
    Times New Roman.ttf
    Trebuchet MS Bold Italic.ttf
    Trebuchet MS Bold.ttf
    Trebuchet MS Italic.ttf
    Trebuchet MS.ttf
    Verdana Bold Italic.ttf
    Verdana Bold.ttf
    Verdana Italic.ttf
    Verdana.ttf
    Webdings.ttf
    Wingdings 2.ttf
    Wingdings 3.ttf
    Wingdings.ttf
    Zapfino.ttf
    ヒラギノ丸ゴ Pro W4.otf
    ヒラギノ丸ゴ ProN W4.otf
    ヒラギノ明朝 Pro W3.otf
    ヒラギノ明朝 Pro W6.otf
    ヒラギノ角ゴ Pro W3.otf
    ヒラギノ角ゴ Pro W6.otf
    ヒラギノ角ゴ Std W8.otf
    ヒラギノ角ゴ StdN W8.otf
    儷宋 Pro.ttf
    儷黑 Pro.ttf
    华文仿宋.ttf
    华文宋体.ttf
    华文楷体.ttf
    华文细黑.ttf
    华文黑体.ttf
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    I don't know what else to try. My Mac's not making any strange noises, and is otherwise running well. The only thing that I can think of is that it's been too humid in my house recently (rainy season in Japan). But the slow startup seems to be the same regardless of time of day and humidity, and if it were humidity I have no idea how to fix that. Also, none of my other Mac devices seem to be similarly affected, so I doubt that's the problem.
    Any advice would be greatly appreciated!
    Thank you!

    It turns out that my hard drive was shot. I took my MacBook to the Apple Store on Wednesday, they kept it for analysis and repair. They replaced the hard drive, and I've already got it back (Friday; less than two days in total).
    Although I did check my hard disk with the disk utility, it did not identify the problem.
    Some other troubleshooting advice that I overlooked was to try reinstalling my OS and to try starting up in Safe Mode. Neither would have helped in this case, but they may be useful for someone else having similar problems.
    Other advice - always make sure your data is backed up and that you Apple Care coverage is up to date.

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