Extremely slow nights and weekend

Anyone else having this problem. Downloads speed extremely slow on the nights and weekend. Been a customer a little over a year and the last few weeks this has started.
7-15 line. Getting .99 to 1.2 consistantly nights and weekend. Had a tech out on Friday and he left scratching his head. Great support!!
Transceiver Revision
A2pB020b3.d20h
Vendor ID Code
4D54
Line Mode
ADSL_2plus
Data Path
FAST
Transceiver Information
Down Stream Path
Up Stream Path
DSL Speed (Kbits/Sec)
12344
1059
Margin (dB)
6.3
10.0
Line Attenuation (dB)
36.5
16.4
Transmit Power (dBm)
21.8
12.4
:::.. Combined Test Results ..:::
Download Connection:: 1015 Kbps or 1 Mbps
Download Test Size:: 0.8 MB or 819 kB or 838861 bytes
Download Speed:: 127 kB/s
Upload Connection:: 788 Kbps or 0.8 Mbps
Upload Test Size:: 386 kB or 386 kB or 395280 bytes
Upload Speed:: 99 kB/s
Tested At:: http://TestMy.net version:12.3
Test Time:: 2012-02-26 21:09:20 Local Time
Validation:: http://testmy.net/db/ayOMf0e.TfHsXyA
User Agent:: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:10.0.2) Gecko/20100101 Firefox/10.0.2 [!

news.giganews.com
1 gw1-g-vlan201.dca.giganews.com (216.196.98.4) 1 ms 0 ms 0 ms
2 g3-0.bb1.dca.giganews.com (216.196.96.62) 17 ms 5 ms 0 ms
3 xe-3-3-0.er2.iad10.us.above.net (209.66.64.193) 0 ms 0 ms 0 ms
4 above-uu.iad10.us.above.net (64.125.13.174) 0 ms 0 ms 0 ms
5 0.ae1.RES-BB-RTR2.verizon-gni.net (152.63.32.157) 42 ms 0 ms 0 ms
6 as0-0.BING-CORE-RTR1.verizon-gni.net (130.81.20.97) 54 ms 12 ms 12 ms
7 A8-0-1710.BNGHNY-BNGHNYHY-ERXG01.verizon-gni.net (130.81.135.149) 15 ms 14 ms 13 ms
8 * * *
9 * * *
10 * * *
Max number of unresponsive hops reached (firewall or filter?)
news-europe.giganews.com
1 vl201.gw1.ams.giganews.com (216.196.110.3) 0 ms 0 ms 0 ms
2 208.174.50.33 (208.174.50.33) 0 ms 0 ms 0 ms
3 esr2-xe-7-1-0.amsterdamamx.savvis.net (204.70.207.206) 0 ms 0 ms 0 ms
4 cr2-tengig-0-5-1-0.frankfurtft3.savvis.net (204.70.207.209) 10 ms 8 ms 6 ms
5 cr1-bundle-pos1.NewYork.savvis.net (204.70.196.137) 102 ms 101 ms 101 ms
6 er2-tengig-2-1.NewYork.savvis.net (204.70.198.14) 94 ms 94 ms 94 ms
7 0.xe-9-2-0.BR2.NYC4.ALTER.NET (204.255.168.89) 94 ms 94 ms 95 ms
8 0.ae2.NY5030-BB-RTR2.verizon-gni.NET (152.63.18.74) 101 ms 101 ms 101 ms
9 as0-0.BING-CORE-RTR2.verizon-gni.net (130.81.20.99) 102 ms 100 ms 100 ms
10 A9-0-1711.BNGHNY-BNGHNYHY-ERXG01.verizon-gni.net (130.81.135.151) 99 ms 96 ms 96 ms
11 * * *
12 * * *
13 * * *
Max number of unresponsive hops reached (firewall or filter?)

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Message was edited by: amberxxx

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wcaterino wrote:
Sorry if this has been asked before but I couldn't find the answer searching the boards.
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Thank you!
To answer the first part, you would be charged for the first 11 minutes because the Verizon network recognizes when the call rolls into a free minute period. As far as 3 way calling is concerned, you are actively calling 2 numbers so the minutes to both numbers count againist your minute plan and then would transition to free minutes after 9pm. Hope this answers your questions.

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mattsmith927 wrote:
This has been happening for at least a week. I've been trying to play online games such as dota 2 where I have up to 50% packet loss at times. I also try to watch streams however it is usually constantly buffering every 5 seconds on any quality over 240p. I have tried restarting both my modem and router. I've also done a ping test to google which came back with:
Pinging google.com [216.58.216.110] with 32 bytes o
Reply from 216.58.216.110: bytes=32 time=12ms TTL=5
Reply from 216.58.216.110: bytes=32 time=11ms TTL=5
Reply from 216.58.216.110: bytes=32 time=11ms TTL=5
Reply from 216.58.216.110: bytes=32 time=12ms TTL=5
Ping statistics for 216.58.216.110:
Packets: Sent = 4, Received = 4, Lost = 0 (0% l
Approximate round trip times in milli-seconds:
Minimum = 11ms, Maximum = 12ms, Average = 11ms
Sometimes I will have no packet loss as shown but other times I will have 50%. It happens randomly. However streams will never work above 240p. I have tried speedtesting my internet when it is slow and it comes back the usual 20 Mbps down and 5 up.
Anyone know whats going on or any tests I can try? It is extemely frustrating not knowing what to do
I am sorry to hear about the trouble you are having with this. Has this happened recently? I was able to check the connection history and it does seem to be much better for the past week. If the issue comes back let me know, we might need to have a tech check this. -FC

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