Extremely slow speeds on Windows Computers with 5th Generation AirPort Extreme

I just got a new refurbished AirPort Extreme 5th generation. Everything works great for all of my OS X devices and iOS Devices. I am getting my ISPs speeds when doing tests. The issue is when I am using Windows devices. My roommate has a desktop and a netbook and both are getting extremely slow speeds. Speeds like .07Mbps down. Does anyone have any idea what the issue might be?

You have no large file?? Really.. in the whole computer there is not a windows update file.. a backup file... a movie download file.. nothing.. ??
Anyway that is irrelevant.. the issue is wireless.
Download the latest drivers from the wireless manufacturer.
You will need to find out what wireless card is used and locate the correct download for that model.
On the Airport it is well worth doing the following tests.
1. Change the name to SMB standard.. short no spaces pure alphanumeric.
So if your wireless name is Fred Blog's Airport Extreme wireless
Plesae change it to AEwifi
2. Take off all security for a test.
3. Set channels.. I am guessing the computers are only using 2.4ghz, so set 11,6, 1 in that order.
No improvement.. just put the security back to WPA2 Personal with pure alphanumeric password..
Try and test new drivers and use no firewalls on the computer.. ensure that the computer is correctly set for home network.
Beyond that it is just incompatible.

Similar Messages

Have Pixus and 3rd gen Airport extreme. Unable to replace with 5th gen airport extreme

I have Pixus and a 3rd generation Airport extreme . Unable to replace with 5th generation airport extreme. Problem?

Ok, thanks for the clarification. I assume that Pixus has provided you with a modem that provided an Ethernet connection to your 3rd Gen AirPort Extreme Base Station (AEBSn) ... correct? If so, then anytime you change networking hardware, it is a good idea to completely recycle power on all of the networking components.
Please try the following:
Power-down the Pixus modem, AEBSn, and computer(s); leave them powered off for at least 10-15 minutes.
Power-up the modem; wait at least 10-15 minutes to allow it sufficient time to initialize.
Power-up the AEBSn; wait at least 5-10 minutes or until its status light is a solid green. (Note: It may continue to flash amber. This is ok, as it may just require some additional configuration settings, like wireless security to attend to.)
Power-up the computer(s).
Network clients connected to the AEBSn, either by wire or wireless, should now be able to access the Internet through the Pixus modem. Please post back your results.

My internet speed is super slow with wifi. I have a 5th generation Airport Extreme

I have a 5th generation Airport Extreme and a 2nd generation Airport Express as an extender. I have Xfinity as my broadband provider and live in a decent size condo. In the last two months, the speed through my wifi has been horrible. In most cases, I can only get 2mpbs download and barely 1mpbs upload. The hard line connection through my iMac gives me 150mpbs download and 50+mpbs upload consistently. I've reset my routers and check for the latest software. I'm wondering if the interference from my neighbors wifi signals are to blame. Can someone please help me in restoring some decent speed with my wifi network?

It's entirely possible that the problem is interference, although resetting the Airports should force them to search for and lock in on the clearest channel available to minimize that.
Start by simplifying the network. Shut off the Express. Test while connected to the Extreme via WiFi. How's the performance? Can you ping the hard wired iMac from the Wireless network?

Difference 4th and 5th generation AirPort Extreme

Hello
what exactly is the difference between the 4th and the 5th generation AirPort Extreme?

I understand. You really have two options at this point:
Add another Express near the stereo and configure it to "join" the wireless network, assuming that you have the "mid-point" Express configured to "Extend a wireless network".
Connect your single AirPort Express using an Ethernet connection. If you cannot run the EThrnet cable, take a look at a pair of Ethernet power line adatpers to send the Ethernet signal over the AC power lines in your home.

5th Generation Airport Extreme - Wifi Slow, dropping connections

I just upgraded my 2nd generation Airport Extreme to a refurbished 5th generation I purchased from Apple.com
I duplicated the configuration of the old one, as I have a static IP address and what not from my ISP. Also, I have a few port mappings for outside access. Everything plugged in via ethernet, seems to be working without issue.
Everything wireless, which is to say - a Roku, a desktop/all in one, 3 laptops, 4 smartphones, and a tablet are not working as expected. Oddly enough, they are slow to resolve. For example, going to www.yahoo.com took nearly 20 seconds to resolve. At first I thought it was a DNS service issu, and changed to another set of DNS servers (went from Level 3 to another provider, just to test)..... same thing. Also, computers would also go from connected to "limited connectivity".
Network is a mixed bag Windows 7, 8, and OS X, same with phones, Windows Phone, iOS, and Android, tablet is webOS or something. Everything is at least 802.11 n compatible.
In my Wireless Settings of Airport Utility I have this configured:
Radio Mode: Automatic - manual 802.11a/n - 802.11b/g/n
Radio Channel Selection - 149 5ghz and 1 2.4 ghz
Security, wpa2
Wireless Network Options: unchecked is 5ghz network name
Multicast = low
Country = USA
Transmit power = 100%
WPA group key timeout = 60 seconds
I unchecked use wide channels, and create a closed network is not checked.
Now, I have a older airport express (I think it's 3rd gen) that I use in a plug that borders my living room / kitchen to extend the network. Nothing peculiar is configured on that thing other than the default network extension settings.
At the moment, it is unplugged, as I was using inSSIDer to make sure my network was configured to the right channels compared to what my neighbors were doing. Everyone else is on 6 or 12, and there are no 5ghz channels in range.
Does anyone know what might be causing the horrific resolution times on my Macbook Pro... it's pretty awful, loading your average websites takes far more time over wifi than over ethernet (also tested this).
Really, nothing changed except some 'newer' hardware was added, the 5th gen airport. Any help is appreciated!

Ok i have a relatively new Extreme and here is what i see on 5 GHz vs 2.4 GHz.
This happens frequently - the 5 GHz wireless connection drops, slows way down, or just does not connect.
I reassociate to 2.4GHz and viola, works perfectly. This is with 7.7.2 firmware.
Pinging a site on the east coast from the west coast, first on 5 GHz:
64 bytes from 24.93.38.29: icmp_seq=8 ttl=113 time=909.161 ms
Request timeout for icmp_seq 9
64 bytes from 24.93.38.29: icmp_seq=9 ttl=113 time=1013.389 ms
64 bytes from 24.93.38.29: icmp_seq=10 ttl=113 time=631.026 ms
64 bytes from 24.93.38.29: icmp_seq=11 ttl=113 time=977.959 ms
64 bytes from 24.93.38.29: icmp_seq=13 ttl=113 time=814.521 ms
64 bytes from 24.93.38.29: icmp_seq=14 ttl=113 time=226.186 ms
^C
16 packets transmitted, 13 packets received, 18.8% packet loss
round-trip min/avg/max/stddev = 226.186/818.213/1498.367/334.693 ms
THEN ON 2.4 GHZ THIS IS THE NORMAL PING TIME
bash-3.2$ ping nc.rr.com
PING nc.rr.com (24.93.38.29): 56 data bytes
64 bytes from 24.93.38.29: icmp_seq=0 ttl=113 time=76.996 ms
64 bytes from 24.93.38.29: icmp_seq=1 ttl=113 time=99.699 ms
64 bytes from 24.93.38.29: icmp_seq=2 ttl=113 time=76.806 ms
64 bytes from 24.93.38.29: icmp_seq=3 ttl=113 time=71.794 ms
I just did this and was about to post it when i saw this original post. This has been a CONSTANT problem with my Airport Extreme since I bought it.... in general 5 GHz coverage pretty much ***** in my house - a two story wood frame house - and its very flaky... very unpredictable.
I suspect the hardware myself... and i work in the wifi tech business...
Message was edited by: Mark Ennamorato1 AND i just was switching back and forth to 5GHz again..im 60 feet away in another room on the same floor, and Airport Utility (yet another piece of junk software but that's another discussion...) cannot even FIND the A.E....until i switch back to 2.4 GHz... clearly this thing is in a bad state right now for some unknown reason
Message was edited by: Mark Ennamorato1 oops wow...Airport Utility actually saw the AE after about a minute on 5 GHz... finds it in about 1 second on 2.4 GHz.

Where can I find a power supply for 2nd - 5th Generation Airport Extreme?

I have an Airport Extreme that needs a power supply and cord. Where can I purchase one? Is this something Apple sells separately? Or, if someone could supply the part numbef for their power supply that could aid in my search, that would be great. I have a 4th generation AirPort Extreme that needs one. Thanks!

Amazon
http://www.amazon.com/Genuine-EADP-20BB-supply-AirPort-Extreme/dp/B00AAQ3JE8/ref =pd_sim_sbs_e_1?ie=UTF8&refRID=07Z3H174172XDAET831A

What is the newest Model or Generation Airport Extreme?

What is the newest Model or Generation Airport Extreme? And would the Time Capusle have all the same fuctions as an Airport Extreme with the added benefits of storage?

What is the newest Model or Generation Airport Extreme?
5th Generation AirPort Extreme
And would the Time Capusle have all the same fuctions as an Airport Extreme with the added benefits of storage?
Yes. Newest Time Capsules are 4th Generation models available in 2 TB and 3 TB versions.
Just so Apple can confuse things though, the AirPort Extreme in the 4th Generation Time Capsule is the same AirPort Extreme as the 5th Generation Extreme.

What is the current generation Airport Extreme?

My current Airport Extreme is less than a year old and is the fourth generation model. However, I keep seeing "Airport Extreme 5th generation" online and I am not sure if there is a 5th generation available now.

Shipments of the 5th Generation AirPort Extreme started in June 2011.

How can I force my Second Generation Airport Extreme to use 2.4GHz when extending the network of my Fifth Generation Airport Extreme?

Hi,
Would be great if anyone can help. I have setup my Second Generation Airport Extreme to extend the network of the Fifth Generation Airport Extreme. The 2nd generation Airport extreme seems to automatically get set to use 5GHz vs 2.4GHz. I would like to force it to use 2.4GHz so my older devices can connect to it. Any help would be appreciated.
Thanks,
Mike.

Enable the option to assign a different name to the 5 GHz network on your 5th Gen AirPort Extreme.
Then, the 2nd Gen Extreme will only "see" the 2.4 GHz network, and extend that signal.
If you are not sure how to do this, post back to tell us what operating system you are using on your computer so we will know what version of AirPort Utility you are using....so we can provide the correct steps for the setup.

5th Gen Airport Extreme, XBox360 and Windows Media Center

Hi there. A similar question was posted in August 2011, but the resolution was apparently to return the 5th Gen Airport Extreme in favor of a 4th Gen Airport Extreme. Not really a solution. Here's the setup:
Upstairs
2nd Gen Airport Extreme --- (wired) --- XBox 360
{wireless signal)
downstairs
Cable connection --- (wired) --- 5th Gen Airport Extreme --- (wired) --- Win 7 PC with Windows Media Player
Wireless network is set up as 802.11n (no b/g)
Xbox can see the Intenet and XBL just fine. And on the Win 7 PC I have no problem setting up the Xbox as an extender. But when I'm on the Xbox, the Media Center app is unusably slow. Like minutes to connect and I can't even get to a menu.
What can I do? Let me know what information is useful and I'll gladly provide it. Thanks.
-P

Take a look at this like for help in setting up an AirPort Extreme Base station with Cisco VPN
http://support.apple.com/kb/HT2585
also look at HT3944 for the necessary NAT translations.

All my music and podcasts synced through iTunes are scrambled up. The songs and podcasts start in the middle and skip around. It happends on 3 diffrent Windows computers with 2 diffrent iPhone 4's.

All my music and podcasts synced through iTunes are scrambled up. The songs and podcasts start in the middle and skip around. It happends on 3 diffrent Windows computers with 2 diffrent iPhone 4's.

Anyone have any ideas or did my wife and myself just get defective phones?
Like I said all songs and podcasts start like 30 sec in them jump back to the intro then to the end then the middle. Its quite crazy.

Windows 7 Does Not Recognize Airport Extreme Base Station

I have a Macbook Pro, a Windows XP PC, an Airport Extreme and an HP Printer hooked up via USB to the Airport. My XP system and My Macbook work fine. I have Windows 7 installed via bootcamp on the MacBok. It connects to the wireless network perfectly on the Windows 7 side but when I run the Airport Utility it is "unable to find any apple wireless devices." I want to set up the Windows 7 side to print and need to discover this network printer but since it won't even recognize the Airport device, I don't know how to proceed. Anyone know how to solve this problem? I have uninstalled and reinstalled software to no avail.
Thanks,
Thad

I have the exact same issue with a new airport extreme. One additional bit of info for me is that the windows computer does see the wireless network and is able to get online. It just doesn't find the airport in the airport utility app. Also, according to the guidebook I am supposed to install "Bonjour" on Windows computers. Can't find any reference to Bonjour on the installation disc that came with the Airport Extreme.

I have a RCA media streamer that will not connect to my network with a new airport extreme.

I have a RCA media streamer (Model # DSB872WR) that will not connect to my network with a new airport extreme.I had to create a new network and my computers are connected but media streamer will not. Can anyone help? Thank you

Hi, papineaubill!
Welcome to The Canon Forums, and thank you for your inquiry!
We appreciate your participation, though we need to let you know that the Canon Forum is hosted and moderated within the United States by Canon USA. We are only able to provide support for Canon products manufactured for and used within the US market. If you live outside the United States, please click here and select your country or region for your support needs.
Feel free to discuss Canon products sold outside of the United States, but please be aware that you will not receive support directly from Canon USA.
Thanks for choosing Canon!

I hope this might interest someone. The situation; 3 floors,I am having trouble with an an Airport Extreme, 802.11n on the top floor and a Mac Pro 3.1 on the bottom floor. Not always but often it has trouble seeing the Airport and making a connection. I h

I'm not sure how to post a message. I hope this might interest someone. The situation; 3 floors,I am having trouble with an an Airport Extreme, 802.11n on the top floor and a Mac Pro 3.1 on the bottom floor. Not always but often it has trouble seeing the Airport and making a connection. I have an older Airport Express, would it help to install it? would it work best if it was installed in the same room? should it be installed half way in between? Get another Extreme? The Mac Book Pro on the middle floor can see 11 networks in the neighbourhood if that might be causing a problem or would if I installed the Express. Thank for your consideration.

Thanks for your time ... I appologize for the font and colour, I compossed the question in pages and failed to notice the font colour as grey ... there are a variety of computers of various ages so I think it is using a setting that allows both 5G and 2.4 ... the connection to the Airport is thru a cable modem and cable does run throuhout the house ... maybe those hard wires would be a place to look at ... do you think that putting the 'Express' on the second floor might help ... thanks again ...

5th Gen Airport Extreme AirPlay, Printing, Streaming Issues

I had a fourth generation Apple Airport Extreme router. It worked flawlessly with my two Airport Express devices with airplay and printing. I also have the second generation Apple TV that had no issues.
I gave my old Extreme to a friend and I upgrade to the fifth generation Apple Airport Extreme router and I keeps loosing airplay streaming and printing with my Airport Express devices and Apple TV keeps loosing connection to my iTunes using home sharing.
All Apple Airport devices are running firmware 7.5.2. I have started from scratch two times by wiping all the devices with default settings. I have played with the different wireless modes on the router. All wireless modes cause the same issues. The weird thing is that the devices do have Internet access, show a green light, and are seen by the Airport Utility, but they just loose the ability to stream audio / video and print. I see all the devices connected to the Extreme router in the wireless statistics however they become unpingable when those services disappear on me. Rebooting the router fixes the issue temporarily or sometimes renewing Apple Express DHCP in the Apple utility helps.
I was going to return the router, but it feels more like a firmware problem that needs to be fixed since the Internet is always working. Any other suggestion out there?

I agree with you, this could be a firmware problem. But worst case it could be hardware problem too. I am actually into my fourth Airport Extreme Fifth generation. All have the same problem. Fisrt few minutes, the router is fine. But after 5-10 mins, the upload speed drop down really low. Then connection would be lost intermittently. But when I reset the router, or even quickly disconnect and connect the power line, the connection and the upload speed came back normal, although that again only last for several minutes as before.
All the same problem with FOUR fifth gen Airport Extreme. And I bought them from different places too..two from Perth, Australia, one from Brunei and the other one was ordered the US through a local dealer.
The funny thing is that when I use my cheapo Trendnet router, the connection and upload speed was as stable as a rock. No drop whatsoever so it is not the fault of my ISP but the Extreme itself.
This issue has been really annoying me. Why can't Aplle fix it?

Extremely slow speeds on Windows Computers with 5th Generation AirPort Extreme

Similar Messages

Maybe you are looking for