Extremley Frustrated with Apple's lack of being able to update my password!

So, my problem is pretty self explanatory from the Subject heading. But here'e the whole story:
     I decided to get a new ID for Apple because I got a new Ipod (my other one was stolen), and I ended up using the same password as the old ID (yeah, bad choice). So, I ended up having to change the password to something else. Little did I know, changing your password somehow messes up your account balance (the itunes giftcard amounts), so I have 69 cents left on my card, and for some reason, ever since I changed my password, it won't let me use the money!! It's not like I'm using a different ID (I'm using my new ID, also the one that I applied the recently bought gift card to) but it just doesn't recognize the money is there! I go to buy a song, so I click "buy" on one of the 69 cent songs, and after it asks for my password, it comes up with "insufficient funds" and leads me to where I can enter billing info so it can charge a credit card or something. I just don't get it!! The 69 cents is there, but I feel like it's somewhere in 'space'. The account does'nt recognize that it's there, but it is. And don't bother trying to tell me that sometimes it can get backed up in updating the giftcard balance, because I know how that works, and this isn't it. everytime i try to update it, it always will tell me that there is still 69 cents left. Plus, I did'nt even purchase any songs yet for 69 cents! Sorry for all that ranting. Please help though, it's frustrating. And most importantly I don't want it to happen again, in a case where I have a higher balance there, like 20 or 30 $ and have it not be able to be used (and gone to waste). :/ Thanks so much for reading, I hope you can answer, and if you are going through these same shenanigans, we can help each other out!

http://www.apple.com/emea/support/itunes/contact.html
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