Extremly slow BB After 21CN upgrade

On last wednsday exchange in Dungannon got a 21CN upgrade. I thougt yea great news finally i'll get more than 9-10 Mbits. I must admit that before upgrade my bb was rock stable no problems at all ofc some minor dissconections occured during a 4 year period but it happens right? But after the Exchange upgrade my broadband is awfully slow it's almost like dial-up connection, i can't even do my work from home or use internet services which i've paid for upfront.
I've posted on forums recently i was told to leave my hub on 24/7 for few days, and it should solve my problem,since the line need to settle down after the updrade. But it's already 6th day after the upgrade and nothing changed .... well almost nothing ...
Here are the stats from my hub taken todays morning.
ADSL line status
Connection information
Line state Connected
Connection time 5 days, 0:47:10
Downstream 283 Kbps
Upstream 440 Kbps
ADSL settings
VPI/VCI 0/38
Type PPPoA
Modulation ITU-T G.992.5
Latency type Interleaved
Noise margin (Down/Up) 22.9 dB / 30.3 dB
Line attenuation (Down/Up) 29.0 dB / 16.1 dB
Output power (Down/Up) 0.0 dBm / 12.9 dBm
Loss of Framing (Local) 0
Loss of Signal (Local) 0
Loss of Power (Local) 0
FEC Errors (Down/Up) 208 / 0
CRC Errors (Down/Up) 0 / 2147480000
HEC Errors (Down/Up) nil / 0
Error Seconds (Local) 0
When i got back from work about 5pm connection went down for a short period of time (i belive i've been resynced or smth like that) and afterwards my stats look like that
Line state
Connected
Connection time
0 days, 2:11:13
Downstream
283 Kbps
Upstream
1,108 Kbps
ADSL settings
VPI/VCI
0/38
Type
PPPoA
Modulation
ITU-T G.992.5
Latency type
Interleaved
Noise margin (Down/Up)
22.1 dB / 9.0 dB
Line attenuation (Down/Up)
29.0 dB / 16.2 dB
Output power (Down/Up)
0.0 dBm / 12.9 dBm
Loss of Framing (Local)
0
Loss of Signal (Local)
0
Loss of Power (Local)
0
FEC Errors (Down/Up)
2315 / 4294967264
CRC Errors (Down/Up)
0 / 2147480000
HEC Errors (Down/Up)
nil / 0
Error Seconds (Local)
0
im very happy cuz finally i can send files to my employer faster also uploading stuff for my private use/backup is easier now but what the **bleep** is with downstream speed? i can understand that setting up new exchange equipment can take some time, same goes for stabilization of the line but how long do i need to have to wait till i'll get what i'm paying for?
P.S excuse my english it's not my native language
Forgot to add speedtest results
Solved!
Go to Solution.

I know exactly what you mean = probably find most people on the forum know the feeling. the speed down is very low but as I said BT will not do anything while still in the training period.
if no change after 10 days training the contact mods for assistance http://bt.custhelp.com/app/contact_email/c/4951
just fill out the form
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Similar Messages

Slow Broadband after 21CN Upgrade?

Before my scheduled 21 upgrade my download connection has been rock solid at 8000K for several years. My whole recent experience with BT has been very disappointing and I hope you can throw some light on a solution.
So Far:
My Equipment: BT2000 Faceplate, RJ11 to BT Homehub 1010, 1 Extension fitted (No Bell wire Connected).
Problem 1. Now resolved. On the day of my appointment the engineer connected my dial tone and broadband to someone else’s line in the next village. The fault call centre insisted the fault could only be in my property as the line tested OK and I would have to accept the possible charges. Despite my requests for them to despatch an engineer to the exchange as it is more than a coincidence that my dial tone disappeared at the same time as my scheduled changeover they insisted I have an appointment. The fault was cleared in the exchange by the visiting engineer.
Problem 2. Now resolved. The engineer did not remove the call divert on my line and I missed my incoming calls for several days as my calls were diverted to a random number. I tried #21# and this did not work, so I contacted BT again. They informed me they could not remove the divert because they had not put it on. After investigation #61# managed to remove my divert. When I asked why it was not removed when my line was fixed I was told that I must have put the divert on myself as it was done by someone with access to my line. The whole point that my line had been connected elsewhere was totally alien to the call centre worker.
Problem 3. On going
After 14 days of Mediocare performance I was connected much slower speed than my old connection and as my profile was 4000k this is only half of my previous performance. (See Below)
1. Best Effort Test: -provides background information.
Download Speed
5959 Kbps
0 Kbps
4000 Kbps
Max Achievable Speed
Download speed achieved during the test was - 5959 Kbps
For your connection, the acceptable range of speeds is 1200-4000 Kbps.
Additional Information:
Your DSL Connection Rate :4603 Kbps(DOWN-STREAM), 1251 Kbps(UP-STREAM)
IP Profile for your line is - 4000 Kbps
The throughput of Best Efforts (BE) classes achieved during the test is - 16.4:29.53:54.07 (SBE:NBEBE)
These figures represent the ratio while sententiously passing Sub BE, Normal BE and Priority BE marked traffic.
The results of this test will vary depending on the way your ISP has decided to use these traffic classes.
2. Upstream Test: -provides background information.
Upload Speed
873 Kbps
0 Kbps
1251 Kbps
Max Achievable Speed
>Upload speed achieved during the test was - 873 Kbps
Additional Information:
Upstream Rate IP profile on your line is - 1251 Kbps
So I call BT again and after I have established that the only changing parameter is the new 21CN upgrade I am promised that a request will be passed to the engineers to increase the profile........ The result is that they just reset my profile, so once again my speed fluctuates for several days from a virtual stop to slow.
It is now six days since reporting my slow speed problems after receiving several calls from BT to ask me if my speed has improved, I am finally a broken man today.
They insist that I have a broadband boost engineer, before I accept this, I ask several questions and failed to get any acceptable answers..
What is wrong with my broadband? You have a fault in the property (change the record!!)
Why cannot you tell me the speed I am connected at. You cannot WOOSH test me? We cannot tell, we have to call you
Can I speak to the engineers? You cannot Sir
Can I speak to your Boss? No, why would you want to do that!
What have you done in the exchange to fix my fault? We have changed some things
Do you thing it is acceptable to still have slow speeds after twenty days? That's why you need a boost engineer
What are you going to do differently from all the other people I have spoken to to resolve my issue. Nothing
So with no other option I accept that an appointment will have to be made again. I am offered an appointment in the week, when I explain that I have business appointments and that I need a weekend appointment I am told none is available or would be available. So I agree to a Monday appointment. After the call I get a text to say I have an appointment has been made for Thursday! So I have to call them back and ask for the appointment I have been promised and I am told it's a simple and easy mistake to press the wrong button, it happens quite often!!
I since read here that it may help to upgrade my homehub, so why have they not sent me a replacement days ago?
Current Performance:
1. Best Effort Test: -provides background information.
Download Speed
2024 Kbps
0 Kbps
2000 Kbps
Max Achievable Speed
Download speed achieved during the test was - 2024 Kbps
For your connection, the acceptable range of speeds is 800-2000 Kbps.
Additional Information:
Your DSL Connection Rate :2271 Kbps(DOWN-STREAM), 771 Kbps(UP-STREAM)
IP Profile for your line is - 2000 Kbps
The throughput of Best Efforts (BE) classes achieved during the test is - 13.35:23.63:63.06 (SBE:NBEBE)
These figures represent the ratio while sententiously passing Sub BE, Normal BE and Priority BE marked traffic.
The results of this test will vary depending on the way your ISP has decided to use these traffic classes.
2. Upstream Test: -provides background information.
Upload Speed
592 Kbps
0 Kbps
771 Kbps
Max Achievable Speed
>Upload speed achieved during the test was - 592 Kbps
Additional Information:
Upstream Rate IP profile on your line is - 771 Kbps
I know there are more important things going on in this world. But my work, my ebay, my shopping, my banking, my social sites etc. all require bandwidth and to have it taken away disguised as an upgrade obviously upsets me. I am shocked at the complete lack of communications, and the inability to listen and understand your customers. What is the point of a call centre that can do NOTHING outside their script to help!
Solved!
Go to Solution.

Not sure why my profile is still changing and why I was disconnected today, probably the call centre doing another line test.
Uptime:
0 days, 10:24:37
Modulation:
G.992.5 annex A
Bandwidth (Up/Down) [kbps/kbps]:
803 / 2,523
Data Transferred (Sent/Received) [MB/MB]:
322.86 / 348.70
Output Power (Up/Down) [dBm]:
12.0 / 0.0
Line Attenuation (Up/Down) [dB]:
19.0 / 31.0
SN Margin (Up/Down) [dB]:
13.5 / 30.0
Vendor ID (Local/Remote):
TMMB / IFTN
Loss of Framing (Local/Remote):
0 / 0
Loss of Signal (Local/Remote):
1 / 0
Loss of Power (Local/Remote):
0 / 0
Loss of Link (Remote):
0
Error Seconds (Local/Remote):
1 / 0
FEC Errors (Up/Down):
0 / 0
CRC Errors (Up/Down):
0 / 0
HEC Errors (Up/Down):
0 / 0
Line Profile:
Fast

Slower speeds after 21cn "upgrade"

last saturday my internet went out (flashing orange light) and after 3 days they traced the fault to the fact that they were actually upgrading our exchange MRLOW lower peover to 21cn and i was told that when it all came back on i would be on 21cn broadband and my speeds would be alot faster than i was getting now so i was happy to wait. after 5days it came back on but my speeds are actually worse than before the upgrade. before i was synced at 2mb. could i get switched to the new and improved 21cn speeds please?
i was also told that after 3days of no broadband you can get that months broadband cost refunded as compensation, can i get that actioned too please?
Download speedachieved during the test was - 0.11 Mbps
For your connection, the acceptable range of speeds is 0.1 Mbps-1 Mbps.
Additional Information:
Your DSL Connection Rate :1.15 Mbps(DOWN-STREAM), 0.29 Mbps(UP-STREAM)
IP Profile for your line is - 1 Mbps
Line state:
Connectedppp0_0
Connection time:
3 days, 23:43:01
Downstream:
1.125 Mbps
Upstream:
288 Kbps
Solved!
Go to Solution.

you can see from the checker results the adsl2 increase is minimal if at all. what's worse is if you had stability problems with adslmax then 21Cn will not help and may even make matters worse as it is far more aggressive on any line noise
looks like the fixed 2mb connection may still be best for you
as you appear to have dropped to a fixed 1mb connection I have asked mods to help and they will post a contact us link on reading this
After completing the email NOT PM then you join a queue of other customers waiting for mod help. The mods will get back to you in 3/5 working days either by phone or email
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If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.

New MBA extremely slow internet after upgrading to 10.6.7

Hey Folks, I have updating my brand new MBA to 10.6.7 and my internet is now extremely slow through the airpot. All of my other macs are running 10.6.6 and are very fast. Im using a new Airport Extreme base station, does anyone have any idea on how to fix this. LIke I mean its extremely slow online.
Thanks
Jason

Good day,
I'd like to confirm a few things:
What action/activity are you performing in Acrobat when it crashes?
Is the crash consistent at the same point?
You stated in the subject '..after upgrading to 10.6.7'
What OS was on your iMac when you purchased it?
Was this problem occuring when using an earlier verion of 10.6.x?
Have you applied to font update Apple released to address some of the problems they introduced with 10.6.7?
Did you perform a clean install of Acrobat on your iMac after you purchased it or was the application transferred in some way?
I hope we can get this resolved for you!
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Acrobat Community Manager
Adobe Systems

Extremely slow sync after upgrading to iPhone2.0

Even since I upgrade the iPhone to 2.0 firmwire, each sync is extremely slow. It would say "backing up iPhone" for like 15 minutes before real syncing starts.
What did I do wrong that would cause this lengthy backup? How can I avoid that in the future?

I restored my phone over the weekend. The sync returned to normal when I turned the Apps sync off.
I experimented with the phone by turning on a few Apps syncing. When I sync the first time, it went okay. Then without changing any apps, I made a few changes in the address book, sync'ed again, it was getting slower, made a few more changes in the address book, sync'ed again, the sync time kept growing. I didn't time it, but felt like each sync is doubled.
Since the sync now takes hours after a few syncs from a restore, I am quite sure it will reach the 12+ hour sync I experienced before the restore. The sync is taking so long that it is almost impossible to try things out to see a pattern.
But based on someone's observations, the problem is related to Apps Sync.
And it is doubling after each sync. So within days, your iPhone is render inoperable. So my advice is don't touch the Apps Store with a 10 foot pole until Apple gives an answer on what is going on.

Slow performance after 10g upgrade

After upgrade from 9.2.0.3.0 to 10.2.0.1.0, the following query runs extremely slow, any suggestion how to adjust the DB settings without re-writing this query
SELECT SUM (ABS (ship_net_clc_amt))
FROM ship_dtl
WHERE order_section_number = '940007320686'
AND SUBSTR (misc_charge_code, 1, 2) IN ('72', '77', 'A9')
AND ics_status_flag2 IN ('W', 'S')
AND dsr_trans_date >= to_date('1/1/2008', 'MM/DD/YYYY')
AND dsr_trans_date < to_date('1/31/2008', 'MM/DD/YYYY')
AND product_base_number NOT IN (SELECT DISTINCT sku
FROM ap_smb_sku_based
WHERE fiscal_period = '200801'
AND country = 'TAIWAN')
AND quota_product_line_code IN (SELECT pl
FROM ap_pl_bu
WHERE bu = '3C')
The exec plan for 10g (optimizer mode = ALL ROWS) is
------------------------------------------------------------------------------------------------------------------------------|
| Id | Operation | Name | Rows | Bytes | Cost (%CPU)| Time | Pstart| Pstop ||
------------------------------------------------------------------------------------------------------------------------------|
| 0 | SELECT STATEMENT | | 1 | 49 | 7 (15)| 00:00:01 | | ||
| 1 | SORT AGGREGATE | | 1 | 49 | | | | ||
|* 2 | FILTER | | | | | | | ||
|* 3 | TABLE ACCESS BY LOCAL INDEX ROWID| SHIP_DTL | 1 | 42 | 1 (0)| 00:00:01 | 39 | 39 ||
| 4 | NESTED LOOPS | | 1 | 49 | 5 (20)| 00:00:01 | | ||
| 5 | SORT UNIQUE | | 1 | 7 | 3 (0)| 00:00:01 | | ||
|* 6 | TABLE ACCESS FULL | AP_PL_BU | 1 | 7 | 3 (0)| 00:00:01 | | ||
| 7 | PARTITION RANGE SINGLE | | 3 | | 0 (0)| 00:00:01 | 39 | 39 ||
|* 8 | INDEX RANGE SCAN | IX_SHIP_DTL_ORD_SEC_NM | 3 | | 0 (0)| 00:00:01 | 39 | 39 ||
| 9 | PARTITION RANGE SINGLE | | 1 | 39 | 2 (0)| 00:00:01 | 25 | 25 ||
|* 10 | TABLE ACCESS FULL | AP_SMB_SKU_BASED | 1 | 39 | 2 (0)| 00:00:01 | 25 | 25 ||
------------------------------------------------------------------------------------------------------------------------------|
The exec plan for 9i (optimizer mode=choose) for
----------------------------------------------------------------------------------------------------------------|
| Id | Operation | Name | Rows | Bytes | Cost | Pstart| Pstop ||
----------------------------------------------------------------------------------------------------------------|
| 0 | SELECT STATEMENT | | 1 | 47 | 10 | | ||
| 1 | SORT AGGREGATE | | 1 | 47 | | | ||
| 2 | FILTER | | | | | | ||
| 3 | HASH JOIN SEMI | | 1 | 47 | 8 | | ||
| 4 | TABLE ACCESS BY LOCAL INDEX ROWID| SHIP_DTL | 1 | 36 | 5 | 13 | 13 ||
| 5 | INDEX RANGE SCAN | IX_SHIP_DTL_ORD_SEC_NR | 9 | | 3 | 13 | 13 ||
| 6 | TABLE ACCESS FULL | AP_PL_BU | 2 | 22 | 2 | | ||
| 7 | TABLE ACCESS FULL | AP_SMB_SKU_BASED | 1 | 21 | 2 | 13 | 13 ||
Thanks.
Liz

ship_dtl has 94690531 records
ap_smb_sku_based has 19 records
ap_plbu has 19 records
The query returns a single row, because it calculates the sum. The query could be better written to get rid of IN or NOT IN which are costly. But I just wonder why the plans/performance are so different?
I used analyze to analyze other tables and it is still working fine in 10g. Now based on the plans, do you think anything wrong ?
10g -
-------------------------------------------------------------------------------------------------------------------------------------------------------------------|
| Id | Operation                                   | Name                   | Rows | Bytes | Cost (%CPU)| Time     | Pstart| Pstop |    TQ |IN-OUT| PQ Distrib ||
-------------------------------------------------------------------------------------------------------------------------------------------------------------------|
|   0 | SELECT STATEMENT                            |                        |     1 |    50 |    10 (-550| 00:00:01 |       |       |        |      |            ||
|   1 | SORT AGGREGATE                             |                        |     1 |    50 |            |          |       |       |        |      |            ||
|* 2 |   FILTER                                    |                        |       |       |            |          |       |       |        |      |            ||
|* 3 |    PX COORDINATOR                           |                        |       |       |            |          |       |       |        |      |            ||
|   4 |     PX SEND QC (RANDOM)                     | :TQ10002               |     1 |    50 |    66   (5)| 00:00:01 |       |       | Q1,02 | P->S | QC (RAND) ||
|* 5 |      FILTER                                 |                        |       |       |            |          |       |       | Q1,02 | PCWC |            ||
|   6 |       MERGE JOIN                            |                        |     1 |    50 |    66   (5)| 00:00:01 |       |       | Q1,02 | PCWP |            ||
|   7 |        SORT JOIN                            |                        |     2 |    14 |     4 (50)| 00:00:01 |       |       | Q1,02 | PCWP |            ||
|   8 |         BUFFER SORT                         |                        |       |       |            |          |       |       | Q1,02 | PCWC |            ||
|   9 |          PX RECEIVE                         |                        |     4 |    28 |     2   (0)| 00:00:01 |       |       | Q1,02 | PCWP |            ||
| 10 |           PX SEND HASH                      | :TQ10000               |     4 |    28 |     2   (0)| 00:00:01 |       |       |        | S->P | HASH       ||
| 11 |            SORT UNIQUE                      |                        |     4 |    28 |     2   (0)| 00:00:01 |       |       |        |      |            ||
|* 12 |             TABLE ACCESS FULL               | AP_PL_BU               |     4 |    28 |     2   (0)| 00:00:01 |       |       |        |      |            ||
|* 13 |        SORT JOIN                            |                        |     1 |    43 |    62   (2)| 00:00:01 |       |       | Q1,02 | PCWP |            ||
| 14 |         PX RECEIVE                          |                        |     1 |    43 |    61   (0)| 00:00:01 |       |       | Q1,02 | PCWP |            ||
| 15 |          PX SEND HASH                       | :TQ10001               |     1 |    43 |    61   (0)| 00:00:01 |       |       | Q1,01 | P->P | HASH       ||
| 16 |           PX PARTITION RANGE ITERATOR       |                        |     1 |    43 |    61   (0)| 00:00:01 |   KEY |   KEY | Q1,01 | PCWC |            ||
|* 17 |            TABLE ACCESS BY LOCAL INDEX ROWID| SHIP_DTL               |     1 |    43 |    61   (0)| 00:00:01 |   KEY |   KEY | Q1,01 | PCWP |            ||
|* 18 |             INDEX RANGE SCAN                | IX_SHIP_DTL_ORD_SEC_NR |    14 |       |    49   (0)| 00:00:01 |   KEY |   KEY | Q1,01 | PCWP |            ||
| 19 |    PARTITION RANGE SINGLE                   |                        |     1 |    39 |     2   (0)| 00:00:01 |    14 |    14 |        |      |            ||
|* 20 |     TABLE ACCESS FULL                       | AP_SMB_SKU_BASED       |     1 |    39 |     2   (0)| 00:00:01 |    14 |    14 |        |      |            ||
-------------------------------------------------------------------------------------------------------------------------------------------------------------------|Plan for 9i
-----------------------------------------------------------------------------------------------------------------------------------------------|
| Id | Operation                              | Name                   | Rows | Bytes | Cost | Pstart| Pstop | TQ    |IN-OUT| PQ Distrib ||
-----------------------------------------------------------------------------------------------------------------------------------------------|
|   0 | SELECT STATEMENT                       |                         |     1 |    53 |    74 |       |       |        |      |            ||
|   1 | SORT AGGREGATE                        |                         |     1 |    53 |       |       |       |        |      |            ||
|   2 |   FILTER                               |                         |       |       |       |       |       |        |      |            ||
|   3 |    FILTER                              |                         |       |       |       |       |       |        |      |            ||
|   4 |     HASH JOIN SEMI                     |                         |     1 |    53 |    72 |       |       | 30,01 | P->S | QC (RAND) ||
|   5 |      PARTITION RANGE ITERATOR          |                         |       |       |       |   KEY |   KEY | 30,01 | PCWP |            ||
|   6 |       TABLE ACCESS BY LOCAL INDEX ROWID| SHIP_DTL                |     1 |    42 |    54 |   KEY |   KEY | 30,01 | PCWP |            ||
|   7 |        INDEX RANGE SCAN                | IX_SHIP_DTL_ORD_SEC_NR |    21 |       |    37 |   KEY |   KEY | 30,01 | PCWP |            ||
|   8 |      TABLE ACCESS FULL                 | AP_PL_BU                |     2 |    22 |     2 |       |       | 30,00 | S->P | BROADCAST ||
|   9 |    TABLE ACCESS FULL                   | AP_SMB_SKU_BASED        |     1 |    39 |     2 |    14 |    14 |        |      |            ||
-----------------------------------------------------------------------------------------------------------------------------------------------|

My fix for slow boot after Leopard Upgrade

I was having the same issue as a lot of others in posts about extremely slow boot up times after upgrading from Tiger to Leopard. I spent a lot of time on the phone with Apple Support but in the end I stumbled across a fix for my situation.
After power up and getting to the login screen (about 5-6 seconds), it would take about 3 minutes to fully populate the desktop after entering my password. Most of that time just sitting at the login screen. Extremely painful.
My MacBook connects to a Windows Active Directory network. I was able to fix my slowness by disabling the Active Directory service. I was concerned at first but my bound volumes still work. I don't use a lot of AD services from my Mac so I at this point I have not found any issue with this fix.
To disable, go to Directory Utility, select services and if you have Active Directory enabled, disable it.
My boot time increased from 3 minutes to less than 15 seconds. Better than Tiger.
Tech Support is aware of this issue and has reported it the OS team for a fix.

Hi-
Do you have a Tiger volume to test your machine with?
Do you still have video in Tiger?
If you don't have a Tiger volume to test on, I would consider such as an important troubleshooting step
So now I am wondering if it is the PCI slot that suddenly stopped working after the OS upgrade. Does anyone know if this is a documented issue and if there is a fix for it?
There are no issues with the AGP slot in relation to an OS version.

My Mab Book Pro has 4gb Memory , i want to upgrade it, since i am seeing my system slow down after i upgraded to OSx MOuntain LIon

Hi
After i upgraded to 10.8.2 i am seeing my MAc got slow.
And my memory is 4gb , if i increase the memory will the system become faster.
Can we get it done this in Apple store .OR without upgrading hte memory cna we make this ystem to run faster ?

vikramkg wrote:
Hi
if i increase the memory will the system become faster.
No. Installing RAM doesn't make a computer faster.
Can we get it done this in Apple store
Sure, but why pay for that when you can do it yourself.
without upgrading hte memory cna we make this ystem to run faster ?
Have you checked activity monitor to see if any apps or processes are takin up a large percentage of the CPU?

Slow phone after iOS4 upgrade? Try this...

I upgraded my iPhone 3G recently to iOS4, and experienced the general slowdown that others have reported. I also had problems with photos not displaying correctly. I deleted and reimported the photos, and that solved that problem, but the slowness and "lag" was still there.
I came across this tip in the misc.phone.mobile.iphone newsgroup:
quote
My 3G was quite slow when I first upgraded to iOS4. But I followed some
advice on the Apple Support Forum. A combination of Settings -> General ->
Reset -> Reset All Settings, followed by a full shut down and restart did
wonders to improve the operation.
unquote
I haven't seen the source for this tip before so I wanted to pass it on.
Doing the reset as described above doesn't lose data, just some settings (Home screen, WiFi login key, 4 digit lock code etc.), but it has got rid of the lag when switching the phone on, and restored some of the pre-upgrade speed.
Hope this helps.
Cheers

Well, first you say that your phone is slow. Then you state that your phone told you to remove unused apps. Did you read my last post? From what I've read, most phone performance issues are app related. You either have too many apps running at once (most likely), have a third party app that is causing a problem (less likely), or there is something actually wrong with your phone (least likely). As I stated, I noticed that my phone was slower than normal after installing OS6. I was using OS6 just like OS5, but the difference is that the apps in OS6 seem to want to close differently. So I had like 8 apps open at once, and that was my problem.
The first statement that you make is so vague that no one is going to be able to help you. When is your phone slow? What apps are you running during this time? Do you have excessive apps open? Is it slow all of the time or just sometimes? What non BB apps (third party) are you running? The 9300 also only has 256meg of ram, so that is going to make your application behavior that much more noticeable.
Try holding the ALT key down while pressing the BACK button (the one just to the right of the track pad) and that will show you which applications are running. You should see a minimum of 5 (home, phone, browser, messages, and messenger). If you see more than this, particularly if there apps open that you aren't using, this is likely a big contributor. Close those apps and see the difference. Just for fun, do a battery pull.
The second statement that you made is even more confusing because at no point in time would your phone ever tell you to uninstall something. At least, not that I can think of. What do you mean when you say the phone asked you to remove unused apps?

Pavilion G6 Extremely slow following Windows 10 upgrade - no updated drivers available

I installed Windows 10 a couple of days ago on two machines and love it. One machine is fine, no problems at all and everything seems to run smoothly (so far!). However on my HP Pavilion G6 things are not so good. It is EXTREMELY slow - it something opens up at all then it takes several minutes. Edge just hangs and even in Chromes I can't upload files. I have been advised that the drivers may need updating for W10 but there are none showing when I searched the HP website - it only goes to OS8.1 - does anyone know how I can improve things and/or when drivers will be released and finally, how the heck I go about fixing it??? Thanks in advanceT :-D

I had the same problem.
After trying many suggestions on the internet I found one that solved my problem. I took more than a week to solve but now I'm happy.
On my case the problem was the security wifi protocol. I was using AES and changed to TKIP. For me there is no reason to this to work, but solved my problem.
Hope it helps.

Extremely slow Mac after updating to Snow Leopard from Leopard

Hi, I just updated to Snow Leopard from Leopard, and now everything is extremely slow, things keep crashing, freezing etc. What did I do wrong? How do I fix it?

Do this:
Reinstall OS X without erasing the drive
Do the following:
1. Repair the Hard Drive and Permissions
Boot from your Snow Leopard Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
2. Reinstall Snow Leopard
If the drive is OK then quit DU and return to the installer. Proceed with reinstalling OS X. Note that the Snow Leopard installer will not erase your drive or disturb your files. After installing a fresh copy of OS X the installer will move your Home folder, third-party applications, support items, and network preferences into the newly installed system.
Download and install Mac OS X 10.6.8 Update Combo v1.1.

MacBook Slow/Crashes after Lion Upgrade

MacBook (13-inch, Aluminum, Late 2008) runs slow, crashes after update to Lion. Ran fine before. Now it crashes when it goes to sleep with screen saver running, sometimes takes multiple force-restarts to boot and seems to run out of RAM (menu bar disapears or a second when switching apps, lots of spinning beach balls). Can't run more than two CS4 apps at once.Aboiut 45 GB free on the 250 GB drive. Any ideas?

The "do not enter" sign is saying that you're computer cannot locate a hard drive to boot from. Turn on the machine with the option key down. See if the computer give you an option to select a hard drive. If it doesn't select it and it should boot from the selected hard drive. If it doesn't see any bootable hard drive, it usually means your hard drive is dead. In that case, go get a replacement and hopefully you backed everything up.

Slower performance after Mavericks upgrade

My Macbook Pro has been significantly slowed down by my upgrade to Mavericks. (Processor 2.3 GHz Intel Core i7) (Memory 8 GB 1600 MHz DDR3) (Graphics Intel HD Graphics 4000 1024 MB) I can't watch a 2 minute video without long... long rendering pauses. I get error messages and find the computer quits and starts again at random moments. Loading apps is slower. I am not talented technically and need some layman version of how to use time machine or other backup info to go back to my Mountain Lion IOS or how to fix this deterioration of my computer performance. I have run the etresoft app to provide more info. Unfortunately I am very much a novice at problem solving computer issues so if this is above my paygrade please feel free to send me to more competent sources..
Hardware Information:
          MacBook Pro (Retina, Mid 2012)
          MacBook Pro - model: MacBookPro10,1
          1 2.3 GHz Intel Core i7 CPU: 4 cores
          8 GB RAM
Video Information:
          Intel HD Graphics 4000 - VRAM: 1024 MB
          NVIDIA GeForce GT 650M - VRAM: 1024 MB
Audio Plug-ins:
          BluetoothAudioPlugIn: Version: 1.0
          AirPlay: Version: 1.9
          AppleAVBAudio: Version: 2.0.0
          iSightAudio: Version: 7.7.3
Startup Items:
          WiFiUtilityStartUp - Path: /System/Library/StartupItems/WiFiUtilityStartUp
System Software:
          OS X 10.9 (13A603) - Uptime: 0 days 1:10:23
Disk Information:
          APPLE SSD SM256E disk0 : (251 GB)
                    EFI (disk0s1) <not mounted>: 209.7 MB
                    Macintosh HD (disk0s2) /: 250.14 GB (146.62 GB free)
                    Recovery HD (disk0s3) <not mounted>: 650 MB
USB Information:
          Apple Inc. FaceTime HD Camera (Built-in)
          Apple Inc. Apple Internal Keyboard / Trackpad
          Apple Inc. BRCM20702 Hub
                    Apple Inc. Bluetooth USB Host Controller
FireWire Information:
Thunderbolt Information:
          Apple Inc. thunderbolt_bus
Kernel Extensions:
Problem System Launch Daemons:
Problem System Launch Agents:
Launch Daemons:
          [loaded] com.adobe.fpsaud.plist
          [loaded] com.microsoft.office.licensing.helper.plist
Launch Agents:
User Launch Agents:
          [failed] com.adobe.ARM.[...].plist
          [failed] com.google.keystone.agent.plist
          [loaded] ws.agile.1PasswordAgent.plist
User Login Items:
          Backup Engine
          Dropbox
          WirelessUtility
3rd Party Preference Panes:
          Flash Player
Internet Plug-ins:
          Default Browser.plugin
          Flash Player.plugin
          FlashPlayer-10.6.plugin
          QuickTime Plugin.plugin
          SharePointBrowserPlugin.plugin
          Silverlight.plugin
User Internet Plug-ins:
          Google Earth Web Plug-in.plugin
Bad Fonts:
          None
Time Machine:
          Skip System Files: NO
          Mobile backups: OFF
          Auto backup: NO
          Volumes being backed up:
                    Macintosh HD: Disk size: 250.14 GB Disk used: 103.52 GB
          Destinations:
                    LaCie Disk [Local] (Last used)
                    Total size: 164.68 GB
                    Total number of backups: 1
                    Oldest backup: 2013-02-06 00:39:17 +0000
                    Last backup: 2013-02-06 00:39:17 +0000
                    Size of backup disk: Too small
                              Backup size 164.68 GB < (Disk used 103.52 GB X 3)
Top Processes by CPU:
               3%          WindowServer
               2%          firefox
               1%          EtreCheck
               1%          mds_stores
               1%          fontd
               0%          WirelessUtility
               0%          Mail
               0%          mds
               0%          aosnotifyd
Top Processes by Memory:
          426 MB firefox
          319 MB Finder
          246 MB Mail
          164 MB DashboardClient
          156 MB WindowServer
          156 MB com.apple.IconServicesAgent
          147 MB Dock
          131 MB mds_stores
          106 MB Dropbox
          106 MB com.apple.WebKit.WebContent
Virtual Memory Statistics:
          2.31 GB Free RAM
          4.09 GB Active RAM
          732 MB Inactive RAM
          903 MB Wired RAM
          451 MB Page-ins
          0 B      Page-outs

Do you know the reason for using WiFi Utility? It is not part of OS X and may be contributing to the problem.
Assuming you have no reason to use it:
Navigate to the following folder by selecting the entire line (triple-click to select it), then control-click, and from the contextual menu that appears, select Services > Open:
/System/Library/StartupItems/
Find the file WiFiUtilityStartUp and drag it to the Desktop. You will need to authenticate.
Next: Open System Preferences by selecting it from the  (Apple) menu, then select Users & Groups. Click the lock icon and authenticate, then click your User account. Select the Login Items tab, then select the item WirelessUtility. Delete it with the "–" (minus) button.
Next: Backup Engine is not part of OS X either, and is unrelated to Time Machine, which you are using. It may have been installed as part of a utility supplied by Seagate or other hard disk manufacturer. Such utilities should not be used on Macs. If you have no reason to use Backup Engine, delete it as well using the "–" button.
Quit System Preferences, log out, and log in again. Reply with your results.

Slow broadband after exchange upgrade

My exchange (Accrington) was recently upgraded. Prior to the upgrade I was getting approx 5.5Mb.
I was told that I would need to wait 10 days after the upgrade for re-training of my line.
After 10 days, my connection had dropped to 1.6Mb, so I called BT and was told that it was because I had a home hub version 1.0 and that it was incompatible with the upgraded exchage.
New version 2.0 Hub was sent to me and this has now been connected for 5 days. I also took the opportunity to move things arround so the new hub is connected directly to the master socket, there is no extension wiring and no telephone connected. (Master socket has BT broadband accelerator filter fitted)
I have used BT speedtest and got the stats from my hub. My IP Profile is no where near what it used to be, I would have expected this to rise after 5 days ?
Any suggestions as to what I should do now ?
By the way I am 456M from the exchange !
Line state
Connected
Connection time
0 days, 19:09:33
Downstream
2,268 Kbps
Upstream
1,184 Kbps
VPI/VCI
0/38
Type
PPPoA
Modulation
ITU-T G.992.5
Latency type
Interleaved
Noise margin (Down/Up)
28.9 dB / 4.4 dB
Line attenuation (Down/Up)
16.0 dB / 7.1 dB
Output power (Down/Up)
0.0 dBm / 13.0 dBm
Loss of Framing (Local)
0
Loss of Signal (Local)
0
Loss of Power (Local)
0
FEC Errors (Down/Up)
0 / 4294967137
CRC Errors (Down/Up)
0 / 2147480000
HEC Errors (Down/Up)
nil / 0
Error Seconds (Local)
0
1. Best Effort Test: -provides background information.
Download Speed
1555 Kbps
0 Kbps
2000 Kbps
Max Achievable Speed
Download speedachieved during the test was - 1555 Kbps
For your connection, the acceptable range of speedsis 800-2000 Kbps.
Additional Information:
Your DSL Connection Rate :2268 Kbps(DOWN-STREAM), 1183 Kbps(UP-STREAM)
IP Profile for your line is - 1750 Kbps
The throughput of Best Efforts (BE) classes achieved during the test is - 9.13:22.36:68.51 (SBE:NBEBE)
These figures represent the ratio while sententiously passing Sub BE, Normal BE and Priority BE marked traffic.
The results of this test will vary depending on the way your ISP has decided to use these traffic classes.
2. Upstream Test: -provides background information.
Upload Speed
976 Kbps
0 Kbps
1183 Kbps
Max Achievable Speed
>Upload speed achieved during the test was - 976 Kbps
Additional Information:
Upstream Rate IP profile on your line is - 1183 Kbps
We were unable to identify any performance problem with your service at this time.

Thanks for the reply.
I have removed the filter, and I will leave it for a few days to see if I get any improvement.
The noise margin(down) actually increased slightly after removing it, is this to be expected ?
Line state
Connected
Connection time
0 days, 0:01:28
Downstream
2,268 Kbps
Upstream
1,236 Kbps
VPI/VCI
0/38
Type
PPPoA
Modulation
ITU-T G.992.5
Latency type
Interleaved
Noise margin (Down/Up)
29.1 dB / 6.0 dB
Line attenuation (Down/Up)
16.0 dB / 7.0 dB
Output power (Down/Up)
0.0 dBm / 12.1 dBm
Loss of Framing (Local)
0
Loss of Signal (Local)
0
Loss of Power (Local)
0
FEC Errors (Down/Up)
0 / 0
CRC Errors (Down/Up)
0 / 2147480000
HEC Errors (Down/Up)
nil / 12
Error Seconds (Local)
0

Slower download after network upgrade

Hi,
I received an email from BT stating the following:
Good news. We’re rolling out our faster broadband and we’ll be upgrading our network in your area on 06-Aug-10. This’ll make the things you do online quicker.
Before the upgrade I was achieving a connection speed of approx. 7000/448 kbps. A few days after the upgrade I did see a brief improvement of around 7700/872 kbps. However for the last week or so I seem to be firmly planted at 5463/782 kbps.
Is there anything I should do to improve this?
Here are the results of the btspeedtest and some ADSL stats:
ADSL stats :
Channel: FAST, Upstream rate = 872 Kbps, Downstream rate = 5463 Kbps
Link Power State: L0
Mode:           ADSL2+
Channel:       Fast
Trellis:       U=ON /D=ON
Line Status:       No Defect
Training Status:   Showtime
       Down       Up
SNR (dB):   10.1       5.3
Attn(dB):   45.5       26.4
Pwr(dBm):   19.4       12.0
Max(Kbps):   6716       18139
Rate (Kbps):   5463       872
           G.dmt framing
K:       171(0)       110
R:       0       0
S:       1       1
D:       1       1
           ADSL2 framing
MSGc:       59       14
B:       170       109
M:       1       1
T:       1       1
R:       0       0
S:       0.9956       4.0000
L:       1374       220
D:       1       1
           Counters
SF:       7416483       5999664
SFErr(CRCErr):   587       59609
RS:       0       0
RSCorr:       0       35663718
RSUnCorr:   0       0
HEC:       360       45423
OCD:       14       0
LCD:       0       0
Total Cells:   1546256718       2057573243
Data Cells:   9248151       49573372
Drop Cells:   0
Bit Errors:   0       3682051
ES:       628       1353847
SES:       1       129716
UAS:       42       1353754
AS(Uptime):   119993
INP:       0.00       0.00
PER:       16.17       20.00
delay:       0.24       1.00
OR:       32.14       8.00
Bitswap:   11472       33
Total uptime:   260452
Total time = 1 days 22 min 1 sec
SF = 7416483
CRC = 587
LOS = 1
LOF = 9
ES = 628
Thanks for your time.

Hi there Yvon,
Thanks for the post and welcome to the forum.
Not sure what is going on here without running a few checks from my end. Can you please drop me an email to [email protected], include your BT account details and the link to this post. I will find out what is going on with your connection.
Cheer
Sean
BTCare Community Manager
If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
We are sorry that we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-)

Extremly slow BB After 21CN upgrade

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