Extrovert 2 message won't delete

My husband downgraded his iPhone to a LG EXTROVERT 2.  Around 2 weeks (after the 14 day return period)  it started receiving blank messages that will not delete.  Now we can delete some of the messages one at a time, but he is still getting blank ones, and his inbox is getting full.  We tried a reset, and it didn't 't help the messages were still there.    Obviously this is an issue with the phone, and we would like to be able to exchange or return it.  I would like to email Verizon and request information on what I can do, in writing, but I can not find an email address, and the chat is always busy when I am online.
If anyone knows a way to fix this issue with the phone.  Let me know.   If there is a way to contact Verizon via email let me know as well.  We have been with Verizon since the took over Alltel years ago.  We are not looking to switch, just need to get this phone issue fixed.

Have you tried dialing 611 from your phone to speak with customer service about it or do you have a store close enough to walk into for help.  Mary

Similar Messages

  • IPhone messages won't delete, can't free enough space?

    Hello,
    I'm on an iPhone 4S with iOS 7.1.1. I'm almost out of storage... I have 8.96 GB of "Documents & Data" and 8.51 GB of "Other."
    Usage in settings indicates that I have 8.8 GB of messages saved. So I have to delete my messages. However, even after I restart, all my messages reappear and I have not freed any space. How come the messages keep reappearing when I try to delete them? Is there a way for me to delete them permanently?
    And, what is this "other" category that is taking up so much space? I know that other used to be app data, but now with iOS 7 that has been split up into "Documents & Data."
    So, how come my messages won't delete? Is there a way for me to permanently delete them to free space?
    And how can I clear up space from my "Other" category?
    Thanks so much for the help!

    There is corrupted data on the phone.  You need to restore the phone using iTunes, without restoring a backup.
    Use iTunes to restore your iOS device to factory settings

  • Mail won't upload? and messages won't delete? HELP PLEASE!

    hello, i have no idea how to use this discussion board, but my mail on my mac will not upload/recieve new mail. i have clicked and refreshed the 'get mail' button and nothing happens. sometimes beside the inbox tab a triangle appears with an exclamation point and it has a message saying mail can't be recieved. Also, i composed a message with picture in it, and the message was too big, so i decided to just not send it, and a tab labeled "on my mac" has a tab underneath of it labeled 'recovered messages' and the email i composed with pictures appeared in that like an inbox 26 times. they won't delete and neither will my trashed emails. help please!!

    fixed!

  • Messages won't delete from inbox

    Just upgraded to iOS7 on both iphone 4s and ipad2. In mail, on both devices (which are linked) deleted messages won't erase from the inbox - even though they have been permanently deleted from the mail editor on my computer. When I swipe left and hit trash, the message goes away for one second then reappears. I've tried re-booting the phone, didn't work. I definitely have the right passwords associated with the mail account in place. And haven't made any other changes to the mail settings since upgrading the operating system. I noticed that no one else has posted this problem using iOS7 yet, but have seen some threads using earlier formats - none of which were helpful in fixing my problem   thoughts? suggestions?

    rebuild your inbox using mailbox menu->rebuild.

  • Messages won't delete

    I just bought a new IMac and transferred my mailboxes from an eMac. The messages in my inbox that I had before transferred just fine, however the text from the message isn't there and now they won't even delete out of my inbox. When I move them to the trash or delete them, they just turn gray and stay there. I don't even need to recover them...just want my inbox empty. Any suggestions would be appreciated!

    rebuilding the mailbox wouldn't work for me and neither did moving the Envelope Index file. I finally realized that my Mailbox Behaviors specified to not "Move deleted messages to the Trash mailbox." this box was unchecked. Once I checked off this box all my mail which was once gray and just sitting there disappeared. I'm guessing 10.5.2 or some other update changed this setting since this issue was a recent one for me.

  • Old Email Messages Won't Delete

    Here's an interesting situation (and a first for me): I have about 6-8 emails that I received at various times this week (ironically, at the time that my network was down from the 7.4.1 Airport Update). When I highlight each message individually, the body of the message does not appear in the preview pane, like all other messages I received before these messages, and have received since. Then, when I try to delete them, the message grays out, but will not delete from the Mail window. Any idea what causes this, and how I can delete them for good? (I like neat and tidy Mail windows...!) Thanks.

    Try rebuilding the mailbox. (Select it, then choose Mailbox -> Rebuild.)

  • Help: Hotmail messages won't delete in Mail

    I've had this super annoying problem since I installed Leopard: whenever I receive a message on my hotmail account, it's impossible to delete, and it will keep showing up as unread everytime I throw it in the trash, until I finally delete it in my hotmail page. Why is that? I got the same settings for another email account and it works fine..
    Thanks

    I fear that they are key stroke readers and I want to know how
    to get rid of them.
    Having key stroke readers or spyware requires installing spyware. Do these messages include attachments that you opened? Even so, installing a program that is spyware requires entering your admin password.
    The account's Junk mailbox may have some corruption. If this email account is a POP type account, do the following:
    Quit Mail first and using the Finder, go to Home > Library > Mail > this POP account named folder (named by the user name and incoming mail server for the account) > Junk.mbox. The Junk.mbox within the account named folder represents the account named Junk mailbox under Junk in the mailboxes drawer.
    Delete the Junk.mbox and empty the Trash.
    Launch Mail and a new Junk.mbox will be created automatically by Mail within the account named folder when the next spam message received is automatically or manually marked as Junk.

  • Messages: won't delete, Trash Can icon becomes Camera icon

    I have noticed that since about iOS 8.1, both my iPhone and iPad have trouble deleting old text messages.  I will go back and select old messages that I no longer need, one by one, then touch the Trash Can icon on the bottom left of the message window.  After a confirmation to delete, I go back to delete more.  After either a certain number of messages, or a certain number of attempts, the Trash Can icon changes into a Camera icon, and I can't delete the messages I've just selected.  The only solution so far that works is to close the Messages app (a default iOS app), and reload it.  But, that only works for a a certain number of messages or attempts, too
    Has anyone else had this problem?  I think Apple should fix this in their next release.

    Hi Molly,
    If 10.7.0 or later...
    Bootup holding CMD+r, or the Option/alt key to boot from the Restore partition & use Disk Utility from there to Repair the Disk, then Repair Permissions.
    Antychange on reboot?
    Find Any File...
    http://apps.tempel.org/FindAnyFile/
    Hold Option or alt key when selecting Find to Find All.
    Search for...
    247263.emlx

  • Mail messages won't delete

    Hey Gang,
    I've tried a lot of things to get rid of these email's i don't want.  They keep reappearing, and when I search something related in the magnify glass, the messages keep coming up on my computer.  I've tried deleting them and empty the trash but i just can get rid of them.  Any suggestions?
    Thanks

    Would be nice to know what email provider you are using. If it's Gmail then Mac Mail has a problem deleting emails off the Gmail servers when they are deleted in Mac Mail. There may be a setting in Mac Mail for that but I don't know what or where it is as I used Mac Mail for about 1-2 days before I dumped it and switch to a Good Email program.
    To get rid of those emails you have to logon to the Gmail web interface and delete them from there then make sure you empty the Gmail Trash.
    This also applies for other Email providers. I was using Gmail as a reference.

  • Deleted messages won't delete

    I keep deleting them and they keep coming back. Also freezes up a lot when I'm deleting. Checking now to see if sending them to trash works better but that's a pain.

    trash didn't work either;looked like they were going out of the inbox but there they were. haven't updated the software yet. perhaps that will help?

  • HI, I just got a Macbook Pro.  It's great but my mail doesn't work at all.  It will come up correctly, but take forever to download messages,  then won't delete them,  then won't save them to folders.  Then when I go to quit mail it's like it gets stuck.

    HI, I just got a Macbook Pro.  It's great but my mail doesn't work at all.  It will come up correctly, but take forever to download messages,  then won't delete them,  then won't save them to folders.  Then when I go to quit mail it's like it gets stuck between quitting and not.  I have to force quit, then restart my computer if I want to pull up my mail again.  How can I fix this?

    If you just got your new MBP you have phone support from Apple (which is quite good) call them.  800-692-7753 tell the automated answerer "mail technical support" you'll have human quite quickly.  Hope this helps.

  • Mail won't delete messages from Iphone unless I open Mail.

    I have an Exchange account set up and use MS Outlook at work.  I do receive my email via push on my Iphone 4s.  However, when I delete a message from my MS Outlook at work, it won't delete from my Iphone UNLESS I open up Mail.  Anyone else have this issue? 
    I did change the setting of pushing my delete items folder in the mail settings on my Iphone.  Still did nothing. 

    Mel,
    One more thing to check on your computer...iCal>Preferences...>Accounts>Account Information>iCloud>Refresh Calendars:>Push
    If that is not helpful, go through the procedures listed in iCloud: Troubleshooting iCloud Calendar.

  • Iphone won't delete messages

    I have an iPhone 5s, and before that I had a 4s. Back when I upgraded to ios 7 on my 4s, I experienced a problem where I could not delete texts, and when I got my 5s, the issue persisted. So here is what's happening: lets say I want to delete all the messages with my girlfriend, I go to the conversation and I delete it like normal, but then I want to text a friend. So I tap on the convo of my friend and suddenly my phone gets real slow, and about 15 seconds later the convo opens up, but it only shows the last message sent by either of us, and when I try to send a text, it won't send. So I turn my phone off and back on (I've also tried holding the home button and lock button at the same time) and when I get back into the messaging app, my girlfriends messages are back. but I can send texts again. That's my problem. But I've noticed that my messaging is taking up tons of space and id like to get rid of it. So I was searching around and a guy on the apple forums had a solution where I would turn off messages in spotlight search and then go to the message app and delete everything in it, then close out every running application and then do a reset. He said to repeat it multiple times and the space being used would slowly go down. but when I do that and I turn my phone off and then back on, all my messages are still there and the space used does not go down. I dont know what I should do.

    The person on the Apple forums was deeply incorrect

  • Duplicate messages - mail won't delete

    I'm not sure if this is a mail problem only or if there is something else going on but I'll start here. I've got several messages in triplicate that won't delete from my POP account (the same problem occurs for single messages also). Messages appear to delete from "inbox", "trash" and "junk" but reappear when mail is reopened.
    I'm also having the same problem with itunes, I delete my library but when itunes is reopened songs in my library reappear. I have also tried to print my itunes library but get the message "The itunes library file cannot be saved. The disk you are attempting to use is full". When attempting to print from my X-Pad I get the message "Error while printing". Also another odd thing I've noticed is that my desktop "clock/calender" disappears after startup, I have to keep putting it back on. So far these are the only problems that I've noticed, these problems just occured yesterday.
    Help would be greatly appreciated, Thankyou
    PowerPC G4 400MHz   Mac OS X (10.4.6)   Memory 704MB
    PowerPC G4 400MHz   Mac OS X (10.4.6)   Memory 704MB
    PowerPC G4 400MHz   Mac OS X (10.4.6)   Memory 704MB

    Don't need the system memory or RAM.
    Are you sure your hard drive has only a 10GB capacity?
    Select your hard drive and use Get Info via the Finder. This will provide Capacity and Available information.
    If you have only a 10GB capacity hard drive (which is actually slightly less than advertised capacity which is the same for all hard drives), this is likely the cause of your problems.
    OS X makes generous use of Paging or Virtual Memory which uses available free hard drive space when utilized. I regularly use anywhere from 6-9GB of virtual memory without a lot of processor intense activity and I have 1GB of RAM.
    See Problems from insufficient RAM and free hard disk space.
    A 10GB hard drive capacity may have been adequate for OS 9 but it isn't adequate for OS X unless you install OS X and applications only and store all data on an external hard drive.
    If you have a 10GB hard drive capacity, you should seriously consider purchasing a much larger hard drive if you plan on using this Mac for a while longer.

  • Exchange Server messages won't get delete when i am off-line

    Hi all,
    i have noticed that whenever i use my macbook air with snow leopard on an airplane, and i try to delete messages that i have received through my company's exchange server from the mail application, my messages get temporary deleted and then they pop up again.
    similarly there are some issues with multiple copies of drafts being saved and i have also noticed that some messages with attachments do not get downloaded straight away.
    has anyone else experienced this?

    Hit CTRL+SHIFT+DEL, change the dropdown menu to '''Everything''', checkmark '''Cache '''(uncheck the others) and then click the '''Clear Now '''button.
    Then go to '''Tools '''| '''Options '''| '''Advanced '''| '''Network '''(tab) and in the middle menu, click the '''Clear Now''' button.
    Next, go to Tools | Options | Privacy and click the Show Cookies button. Type Java in the Search field and then delete all the Java cookies. If you have a Cookie manager installed, make sure it's configured to accept cookies from java (dot) com.
    Then go to the following link: http://www.java.com/en/download/manual.jsp
    You want the online file which will be an .exe. See screenshot.

Maybe you are looking for

  • The Mystery Of Free Public WiFi

    Almost everywhere I travel, I see a Computer-to-Computer network listed call 'Free Public Wi-Fi'. Clearly that's not what it is (oh, and I can see it now, in some hotel in the armpit of Ohio), so I guess it must be some bizarre PC phenomenon that has

  • After enter my serial number, he said that to use adobe creative suite 5 master collection you must

    after enter my serial number, he said that to use adobe creative suite 5 master collection you must provide an adobe ID, i entered my adobe ID and password and after that he tell me that, we are enable to start your subscription for adobe creative su

  • How to Duplicate Item Value in a tablular Block

    hi Sometimes I have to copy the values of the items in just above (Previous)row to the next (New) row in a tablular block... how to do that..? thx in adv Kris

  • Disabling loudspeaker when playing music?

    Hey Guys, I have noticed that the e65 doesnt have a built in FM radio, so i've turned to listening to mp3s. But i have one question. What really really really bugs me about Nokia's is that if the headset accidentally comes off the pop-port, then the

  • How to install Essbase 9

    Hi All This is a new comer for Essbase, today encounter an urgent issue for setup Essbase 9.3.1 on Linux platform. I installed that but can't start Administration Services console , thereby I can not to create database and operate. I have installed A