F.07 does not pick correct customer balance

I have two customer accounts for which upon running the transaction F.07 ,in test mode , it is returning the cumulative balance from last year( the top line in FD10N) . But in our test system , it is giving the correct balance . Test system was refreshed before year-end.
Why is it not returning this year's balance in Production?
Thanks
Edited by: MN on Feb 7, 2010 8:33 PM

Hi,
check for any authorization issues.
Regards

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