F-26 Customer code not showing on clearing document

Hello,
I usually run transaction F-26 to do customer clearings.
I dont know what happened for this customer that when I simulate the clearing document the customer line disappear.
The document is cleared normally but the customer code line item does not show on the clearing document (type "CM"-cheque)
PS: When I run F-26 I insert any bank account and amount 0.00 just to specify the document numbers on "additional selections"
I dont know why this happened just this time. I´ve analyzed customer master data on XD03 but I dont know if its something related to this.
What else could I check ?
Thanks,
Alex

Hi Kyoko,
I agree with you that system probably is working as intended, and also I don't think F-26 is the ideal transaction for this. Probably F-13 is more appropriated.
Anyway, the 2 documents for customer "Y" are with zero balance clearing too (the same as customer "X") but the customer line item appears on the clearing document.
We usually run F-26 to clear more than 2 customers also. We inform the document numbers on additional selection.
So I still need to know why the item line for customer "X" did not appear on clearing document
Regards,
Alex

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