F-28 Error.(URGENT)

Question

Hi to all.
It's real time error in F-28. While enduser post F-28 customer incoming invoice, he entered wrong bank g/l in the bank account colum. That was find and Reversed by using FB08. But in clearing amount we could not reverse. only we should Reset by using FBRA. the reversal document was generated in FBL5N in the customer line item. what should we do for reversal of that particual payment. that should be generated into the customer sales invoice.
any body knows let me know.
*i will assign points to u.*thanks in advance.
bye.
Edited by: mohan sundar on Feb 2, 2008 10:23 AM

Answer 1

Hi Mohan,
When you say that user posted the paymnet entry thru F-28 then system will pay and clear the invoice.
In that only 1 document will be generated for both payment as well as clearing.
Now you can do only 2 things with thi sdocument that too only using T.code FBRA.
1. Reset the clearing documnet. then you have both Dr and CR in customer ledger showing under opne items.
2.Reste and reverse- in this case it will also reverse the payment entry.
Now what I dont understand without doing step 1 above in FBRA how could you reverse the payment document in FB08.
System will never allow to reverse a paid and cleared document to be reversed thru FB08 without resetting the same in FBRA.
Please let me know what you did exactly.
Thnaks,
Vamsi