F-28 T-CODE - Open Document is not being pulled

F-28 T-CODE - Open Document is not being pulled
Item is shown as open on customer account (FBL5N). Item has not been cleared.
When selecting items to apply payment, the following message is shown:
"No appropriate line item is contained in this document"  Message no. F5228
Appreciate any help that can be provided.
Best regards, Maikol M.

Hi,
- Check some table fields in the missing documents using Transaction SE16. The following conditions must exist:
BSIS-XOPVW = X (Indicator: Open item management, only for G/L accounts)
BSEG-XOPVW = X (Indicator: Open item management)
BSEG-AUGBL = space (clearing document number)
BSEG-DISBN = space (discount document number)
BKPF-BSTAT = space (document status)
BKPF-XSTOV = space (indicator reversal flag)
REGUS/REGUP -> see below
Look at table REGUS using Transaction SE16. Enter the account (KONKO) in the selection screen. If you selected an entry, use the information Run date (LAUFD) and Identification (LAUFI) in Transaction F110 (payment program). Check the status of the payment run. If only the proposal was carried out, the documents proposed for payment are blocked for other clearing transactions. It is only when you delete the proposal run that the items are taken into account again in the clearing transaction.
Rgds.

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