F-28 : the difference is not controlled with Tolerance Group !

Question

Hi,
I'm posting an incoming payment = 1000 $ against an invoice = 1200 $ with Tcode F-28
then i enter the difference of 200 $ in Residual items table and i enter the reason code.
when i save the system accept despite that the maximum difference tolerated in my tolerance group is 50 $   ??!
i have done the following configurations in SPRO :
1- Define Tolerance Groups for Employees : for permetted payment differences i entered 50 $ for Revenue and Expense
2- Assign User/Tolerance Groups
3- Define Tolerances (Customers) : for permetted payment differences i entered 50 $ for Gain and Loss
4- i created a Reason code, and i assigned it to the appropriate account
5- in the Customer master data (XD02) i entered Tolerance Groups
Please did i foreget some other configuration, because i have a difference for more than 50 $ to clear, and the system accept ?! it must display an error message saying that the difference is too large for clearing.
Please advise
Regards.

Answer 1

Hi
You mentioned that you created a Reason Code and assigned it to the appropriate account.
This means that you had assigned Reason Code and G/L Account in OBXL--->Define Accounts for payment differences.
The difference of 200$ is being sent to Small Balance Write Off account ie the appropriate GL Account you had mentioned. ie y the system is accepting the payment of 1000$.
If you want the system to display an error message saying that the difference is too large for clearing , Go to OBXL and remove that assignment.
This will solve your problem
Regards
Venkat
Edited by: Venkat Dara on Dec 19, 2008 11:19 AM