F1 and screen painter not display in IE 7.0

F1 and screen painter not display in IE 7.0
my CRM infomation
basis 610 sp 39
kernel 640_ex2
my notebook
window XP sp2
Internet Explorer 7.0
SAP GUI 640 patch 31
SAP GUI 710 patch 7
I try GUI 640 and GUI 710
but sap help and screen painter not display
I aleady apply vbscript http://support.microsoft.com/default.aspx/kb/556050
how can i solve the problem ?
Edited by: Lee Jun Seok on May 21, 2008 1:41 PM
Edited by: Lee Jun Seok on May 21, 2008 1:41 PM

Hi,
Yes, even I had lot of problems with IE7 finally i had to instal windows XP all over again with IE6. Please note that even if you downgrade from IE7 to IE6 without installing windows all over again you will still get problem. the best and only solution is to instal windows from scratch and please ensure that the CD that you have instals IE6 and not IE7 because the CD that I had installed IE7 with XP therefore I had to get another windows XP with IE6 and had to create recovery disk before so that I do not have to run around for drivers later.
Hope this helps
Regards,
Deepak

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