F1 help not working

hi,
i came across a weird prob. wen i press F1 on any keyword the help window appears with its right side panel completely blank.the left side panel has all the usuaal display but right side panel is not having any documentation. i tried reinstallin SAP frontend but did not work.
can any one tell me how the issue can be resolved
for others who are workin on this same server, everything is working fine.
thanks.

finally got the problem solved. had to download a patch.

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Here is the error log:
"hs_err_pid1338.log" [Read only] 215 lines, 9100 characters
# An unexpected error has been detected by Java Runtime Environment:
# SIGSEGV (0xb) at pc=0xfc94dd6c, pid=1338, tid=1
# Java VM: Java HotSpot(TM) Client VM (1.6.0_01-b06 mixed mode, sharing)
# Problematic frame:
# V [libjvm.so+0x14dd6c]
# If you would like to submit a bug report, please visit:
# http://java.sun.com/webapps/bugreport/crash.jsp
--------------- T H R E A D ---------------
Current thread (0x000a6400): JavaThread "main" [_thread_in_vm, id=1]
siginfo:si_signo=11, si_errno=0, si_code=1, si_addr=0x00000000
Registers:
O0=0xffbfe5b4 O1=0x000a6400 O2=0x00000000 O3=0x00000000
O4=0x000000b5 O5=0xffbfe5e0 O6=0xffbfe550 O7=0xfc94dd24
G1=0x00010c8c G2=0x00010c00 G3=0x00010ce8 G4=0x00010c00
G5=0x00000000 G6=0x00000000 G7=0xfc532000 Y=0x00000000
PC=0xfc94dd6c nPC=0xfc94dd70
Top of Stack: (sp=0xffbfe550)
0xffbfe550: fce14154 fcdfe000 fce1238c 00000000
0xffbfe560: fce0ece8 ffbfe5b4 fce0ec8c 0000cf44
0xffbfe570: 000a64e8 00000000 00000000 000a6400
0xffbfe580: 00000000 fce0af44 ffbfe5f0 00014410
0xffbfe590: 00000000 00000000 00000000 00000000
0xffbfe5a0: 00000000 00000000 00017254 00000000
0xffbfe5b0: 00000000 fce0ece8 0001c4a4 00000000
0xffbfe5c0: ffbfe5f0 000143ac 001174f0 ffbfe66c
Instructions: (pc=0xfc94dd6c)
0xfc94dd5c: ac 04 40 01 aa 10 00 08 92 10 00 1b e8 27 bf c4
0xfc94dd6c: de 06 a0 00 e6 03 e0 08 d6 03 e0 0c da 14 e0 26
Stack: [0xff400000,0xffc00000), sp=0xffbfe550, free space=8185k
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V [libjvm.so+0x14dd6c]
C [jdshelp-server+0x4418]
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C [libORBit-2.so.0.0.0+0x228b4] ORBit_small_invoke_adaptor+0x43c
C [libORBit-2.so.0.0.0+0x35338]
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C [libORBit-2.so.0.0.0+0x35af4]
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C [libORBit-2.so.0.0.0+0x1e33c] giop_connection_handle_input+0x288
C [libORBitCosNaming-2.so.0.0.0+0x7e94]
C [libglib-2.0.so.0.400.1+0x55ad0]
C [libglib-2.0.so.0.400.1+0x57004] g_main_context_dispatch+0xa4
C [libglib-2.0.so.0.400.1+0x574d0]
C [libglib-2.0.so.0.400.1+0x57c4c] g_main_loop_run+0x350
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C [jdshelp-server+0x4d14] main+0xe4
--------------- P R O C E S S ---------------
Java Threads: ( => current thread )
0x00113400 JavaThread "Low Memory Detector" daemon [_thread_blocked, id=7]
0x00111800 JavaThread "CompilerThread0" daemon [_thread_blocked, id=6]
0x00110800 JavaThread "Signal Dispatcher" daemon [_thread_blocked, id=5]
0x000ce000 JavaThread "Finalizer" daemon [_thread_blocked, id=4]
0x000cd000 JavaThread "Reference Handler" daemon [_thread_blocked, id=3]
=>0x000a6400 JavaThread "main" [_thread_in_vm, id=1]
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0x000c3c00 VMThread [id=2]
0x00115400 WatcherThread [id=8]
VM state:not at safepoint (normal execution)
VM Mutex/Monitor currently owned by a thread: None
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def new generation total 1984K, used 208K [0xd0400000, 0xd0620000, 0xd0b10000) eden space 1792K, 11% used [0xd0400000, 0xd0434398, 0xd05c0000)
from space 192K, 0% used [0xd05c0000, 0xd05c0000, 0xd05f0000)
to space 192K, 0% used [0xd05f0000, 0xd05f0000, 0xd0620000)
tenured generation total 4096K, used 0K [0xd0b10000, 0xd0f10000, 0xd4400000)
the space 4096K, 0% used [0xd0b10000, 0xd0b10000, 0xd0b10200, 0xd0f10000)
compacting perm gen total 12288K, used 27K [0xd4400000, 0xd5000000, 0xd8400000) the space 12288K, 0% used [0xd4400000, 0xd4406d98, 0xd4406e00, 0xd5000000)
ro space 8192K, 80% used [0xd8400000, 0xd8a6f968, 0xd8a6fa00, 0xd8c00000)
rw space 12288K, 59% used [0xd8c00000, 0xd93298a8, 0xd9329a00, 0xd9800000)
Dynamic libraries:
0x00010000 /usr/lib/jdshelp-server
0xff370000 /usr/lib/libORBitCosNaming-2.so.0
0xff280000 /usr/lib/libgnomeui-2.so.0
0xff250000 /usr/lib/libSM.so.6
0xff210000 /usr/lib/libICE.so.6
0xff190000 /usr/lib/libbonoboui-2.so.0
0xff000000 /usr/lib/libxml2.so.2
0xff3ec000 /lib/libpthread.so.1
0xff330000 /usr/lib/libz.so.1
0xfefb0000 /usr/lib/libgnomecanvas-2.so.0
0xff150000 /usr/lib/libgnome-2.so.0
0xfef90000 /usr/lib/libpopt.so.0
0xfef60000 /usr/lib/libart_lgpl_2.so.2
0xfef20000 /usr/lib/libpangoft2-1.0.so.0
0xfec00000 /usr/lib/libgtk-x11-2.0.so.0
0xfeb00000 /usr/lib/libgdk-x11-2.0.so.0
0xfebd0000 /usr/lib/libatk-1.0.so.0
0xfeba0000 /usr/lib/libgdk_pixbuf-2.0.so.0
0xfd800000 /usr/lib/libmlib.so.2
0xfeae0000 /usr/lib/libpangoxft-1.0.so.0
0xfeac0000 /usr/lib/libpangox-1.0.so.0
0xfd7b0000 /usr/lib/libpango-1.0.so.0
0xfd730000 /usr/lib/libbonobo-2.so.0
0xfd6e0000 /usr/lib/libgconf-2.so.4
0xfd660000 /usr/lib/libgnomevfs-2.so.0
0xfd630000 /usr/lib/libbonobo-activation.so.4
0xfd5c0000 /usr/lib/libORBit-2.so.0
0xfd540000 /usr/lib/libgobject-2.0.so.0
0xfd4e0000 /lib/libresolv.so.2
0xfd400000 /lib/libnsl.so.1
0xfd3d0000 /lib/libsocket.so.1
0xfd300000 /lib/libm.so.2
0xfd4c0000 /usr/lib/libgmodule-2.0.so.0
0xfd2e0000 /usr/lib/libgthread-2.0.so.0
0xfd200000 /usr/lib/libglib-2.0.so.0
0xfc800000 /usr/java/jre/lib/sparc/client/libjvm.so
0xfd000000 /usr/java/jre/lib/sparc/libawt.so
0xfce80000 /usr/java/jre/lib/sparc/libmlib_image.so
0xfd1c0000 /usr/java/jre/lib/sparc/libjava.so
0xfcfd0000 /usr/java/jre/lib/sparc/libverify.so
0xff3a8000 /lib/libthread.so.1
0xfc700000 /lib/libc.so.1
0xfcfb0000 /usr/lib/libgnome-keyring.so.0
0xfd1a0000 /usr/lib/libgailutil.so.17
0xfce40000 /usr/lib/libjpeg.so.62
0xfc600000 /usr/lib/libX11.so.4
0xfc6c0000 /usr/lib/libXft.so.2
0xfc5d0000 /usr/sfw/lib/libXrender.so.1
0xfc570000 /usr/lib/libfontconfig.so.1
0xfc480000 /usr/sfw/lib/libfreetype.so.6
0xfc550000 /usr/lib/libesd.so.0
0xfc440000 /usr/lib/libaudiofile.so.0
0xfc410000 /usr/X11/lib/libXrandr.so.2
0xfc3e0000 /usr/lib/libXi.so.5
0xfc390000 /usr/lib/libXext.so.0
0xfc340000 /usr/sfw/lib/libssl.so.0.9.7
0xfc200000 /usr/sfw/lib/libcrypto.so.0.9.7
0xfc1e0000 /lib/libdl.so.1
0xfc1c0000 /lib/librt.so.1
0xff3a0000 /usr/lib/libsched.so.1
0xfc1a0000 /lib/libm.so.1
0xfc170000 /usr/lib/libCrun.so.1
0xfc150000 /lib/libdoor.so.1
0xfc120000 /lib/libaio.so.1
0xfc100000 /lib/libmd5.so.1
0xfa000000 /usr/lib/cpu/sparcv8plus+vis/libmlib.so.2
0xfc548000 /platform/SUNW,Sun-Blade-100/lib/libc_psr.so.1
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0xf9f10000 /platform/SUNW,Sun-Blade-100/lib/libmd5_psr.so.1
0xf9ed0000 /usr/jdk/instances/jdk1.6.0/jre/lib/sparc/libzip.so
0xf9eb0000 /usr/lib/iconv/UTF-8%646.so
VM Arguments:
java_command: <unknown>
Launcher Type: generic
Environment Variables:
JAVA_HOME=/bin/java
PATH=/usr/sbin:/sbin:/bin:/usr/xpg4/bin:/usr/bin:/usr/local/bin:/opt/SUNWspro/bin:/usr/ccs/bin:/etc:/usr/etc:/usr/X11:/etc/X11:/usr/X11/bin:/usr:/usr/openwin/bin:.:/home/barnabyr:/usr/openwin/lib:/usr/dt/bin:/opt/sfw/lib/firefox:/opt/sfw/lib/thunderbird:/usr/ucb:/usr/X11/lib:/usr/sfw/bin:/usr/ucb
LD_LIBRARY_PATH=/lib:/usr/lib:/usr/sfw/lib:/opt/sfw/lib:/usr/local/lib:/usr/X11:/usr/X11/lib:/usr/include/X11:/usr/dt/lib:/usr/openwin/lib:/space/spectral_progs/xforms/FORMS
SHELL=/bin/csh
DISPLAY=:0.0
Signal Handlers:
SIGSEGV: [libjvm.so+0x4e4710], sa_mask[0]=0xffbffeff, sa_flags=0x0000000c
SIGBUS: [libjvm.so+0x4e4710], sa_mask[0]=0xffbffeff, sa_flags=0x0000000c
SIGFPE: [libjvm.so+0x172a38], sa_mask[0]=0xffbffeff, sa_flags=0x0000000c
SIGPIPE: [libjvm.so+0x172a38], sa_mask[0]=0xffbffeff, sa_flags=0x0000000c
SIGILL: [libjvm.so+0x172a38], sa_mask[0]=0xffbffeff, sa_flags=0x0000000c
SIGUSR1: SIG_DFL, sa_mask[0]=0x00000000, sa_flags=0x00000000
SIGUSR2: SIG_DFL, sa_mask[0]=0x00000000, sa_flags=0x00000000
SIGHUP: [libjvm.so+0x415910], sa_mask[0]=0xffbffeff, sa_flags=0x00000004
SIGINT: [libjvm.so+0x415910], sa_mask[0]=0xffbffeff, sa_flags=0x00000004
SIGQUIT: [libjvm.so+0x415910], sa_mask[0]=0xffbffeff, sa_flags=0x00000004
SIGTERM: [libjvm.so+0x415910], sa_mask[0]=0xffbffeff, sa_flags=0x00000004
SIGQUIT: [libjvm.so+0x415910], sa_mask[0]=0xffbffeff, sa_flags=0x00000004
SIGTERM: [libjvm.so+0x415910], sa_mask[0]=0xffbffeff, sa_flags=0x00000004
SIG39: [libjvm.so+0x418438], sa_mask[0]=0x00000000, sa_flags=0x00000008
SIG40: [libjvm.so+0x172a38], sa_mask[0]=0xffbffeff, sa_flags=0x0000000c
--------------- S Y S T E M ---------------
OS: Solaris 10 11/06 s10s_u3wos_10 SPARC
Copyright 2006 Sun Microsystems, Inc. All Rights Reserved.
Use is subject to license terms.
Assembled 14 November 2006
uname:SunOS 5.10 Generic_125100-06 sun4u (T2 libthread)
rlimit: STACK 8192k, CORE infinity, NOFILE 65536, AS infinity
load average:0.66 0.85 0.91
CPU:total 1 has_v8, has_v9, has_vis1
Memory: 8k page, physical 2097152k(1383752k free)
vm_info: Java HotSpot(TM) Client VM (1.6.0_01-b06) for solaris-sparc, built on Mar 14 2007 01:17:32 by "" with unknown Workshop:0x580

What's This Help not working for one entry in each header file

I have a large RoboHelp project that I have imported into Version 8 from a previous version. Prior to the import into Version 8, all of the What's This Help in the project was working perfectly; now, post-import, I have a problem.
Firstly, some background information.
My project contains a large number of individual header (.H) files, one for each dialog within the software. These header files, which have been generated and provided by our developers, contain one entry for each field on the dialog to which the header file relates. The header files are all contained within a \HTML Topics\Fields\ folder (going from the root of my Help project).
Each header file has a corresponding text (.TXT) file. These text files contain entries that correspond to the entries in the relevant header file. The text files are also contained within the \HTML Topics\Fields\ folder.
Below is an example of the contents of a header file:
#define IDH_HIERARCHY_APPEARANCE_HIEARCHY_LIST          16811
#define IDH_HIERARCHY_APPEARANCE_ADD_APPEARANCE         16812
#define IDH_HIERARCHY_APPEARANCE_REMOVE_APPEARANCE      16813
Below is the contents of the corresponding text file:
.topic IDH_HIERARCHY_APPEARANCE_ADD_APPEARANCE
Click this button to add a new row of hierarchical appearance settings to the grid.
.topic IDH_HIERARCHY_APPEARANCE_HIEARCHY_LIST
Use this grid to define hierarchy appearance settings. Each row in the grid represents a level of the hierarchy. For example, the appearance settings you define for the first row apply to the top level of hierarchy, the settings you define for the second row apply to the second level, and so on.
.topic IDH_HIERARCHY_APPEARANCE_REMOVE_APPEARANCE
Click this button to delete the selected row of hierarchical appearance settings from the grid.
The What's This Help that was part of the original project still works perfectly. However, after upgrading the project to RoboHelp Version 8, I have had to update the project to reflect changes to the software. As part of this work, I have imported some new header files and updated some existing ones - and edited the corresponding text files accordingly.
The What's This Help that is covered by the header files that I have imported since the upgrade to RoboHelp Version 8 does not work correctly; in each case, the What's This Help does not work for whichever field appears at the top of the appropriate text file. The position of the entry in the corresponding header file does not make a difference.
If I manually edit a text file to move a different entry to the top then recompile the Help project, the What's This Help does not work for the field that now appears at the top of the text file - and the What's This Help for the field that used to appear at the top of the text file now works.
I've tried everything I can think of to fix this, but nothing has worked. It seems as if there is a problem in the way RoboHelp is compiling the header and text files.
If I use Microsoft HTML Help Workshop to decompile the CHM file, then view the contents of the resulting, decompiled text files, the affected files appear as follows:
.topic IDH_HIERARCHY_APPEARANCE_ADD_APPEARANCE
Click this button to add a new row of hierarchical appearance settings to the grid.
.topic 16811
Use this grid to define hierarchy appearance settings. Each row in the grid represents a level of the hierarchy. For example, the appearance settings you define for the first row apply to the top level of hierarchy, the settings you define for the second row apply
to the second level, and so on.
.topic 16813
Click this button to delete the selected row of hierarchical appearance settings from the grid.
Note how the entry at the top - which relates to the What's This Help that doesn't work - appears differently to the other entries which do work. The name of the ID appears after ".topic" rather than the appropriate ID number.
Any help that anyone can provide me with would be very much appreciated.
Thank you,
Mark

Its working now. We just kept trying to reinstall the tools and restarting indesign. On the 4th time the buttons started working. I can't explain why it finally worked, just that it is working now.

Cost assignment search help not working

Hi,
I have looked in to the SD thread already, but none of the notes seems to be of interest as we are on support package of the notes!.
Here is the problem, when trying to select cost assigment values, cost center and GL account search helps/f4 functionality is not working.
Can u pls tell me which all settings inside the system I should be looking into, also any possible notes ?, we are on SRM4.0, pack 13.

The reply can be more professional. People here are not hunting for points. They are here to help struggling people to solve their problems. The points are in no way a match for the time and the valuable answers they suggest. There should be more courteousness in thanking. Points are just the least way to thank. But some questioners take it as if they are paying something and doing a great return. Anyway great to hear that your problem got solved!
Regards, IA

Safari, dashboard & help not working after 10.4.9

I have loved my iBook since day 1, until 10.4.9. This is my first Apple computer and I was very close to being a convert. I updated through sys prefs to 10.4.9 and now: Safari opens for a split second then closes with kernel errors (or I least I assume from the crash log), no more widgets and dashboard does not work and help files do not work. What gives? I tried downloading the combo update but it was a .exe file. Forgive my lack of tech know how, I know some, enough to get me in trouble evidently. Any help would be greatly appreciated. I have tried booting into safe mode, Safari does the same thing, I have tried repairing permissions in safe mode and in regular mode as admin, nada. HELP!

I originally updated through sys pref and just let it go. One day later things stopped working. Repairing permissions etc did nothing. Applied the combo update, verified the disk before hand, repaired permissions after the update and reboot, now things are back to normal as far as I can tell, better even in some areas. Hope this can help others with similar problems.

F1 help not working

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